Table of Contents
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Available languages
Troubleshooting
Message
Impossible
send SMS
& picture
Files not
opening
SD card not
working
The screen
does not
turn on
when I
receive a
call.
No sound
Hang up or
freeze
72
Possible causes
Memory full
Unsupported file format
FAT16, FAT32 file system
supported
Proximity sensor problem
Vibration mode
Intermittent software
problem
Possible corrective measures
Delete some messages from the
phone.
Check the file formats that can
be supported.
Check SD card file system via
card reader, or format SD card
using the phone.
If you use any protection tape
or case, check to see if it has
covered the area around the
proximity sensor. Make sure that
the area around the proximity
sensor is clean.
Check the settings status of the
sound menu to make sure you
are not in vibrate or silent mode.
Remove the battery, insert it
again and switch on the phone.
Try to perform a software update
via the website.
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