If You Need Consumer Assistance - Jeep 2014 Grand Cherokee Owner's Manual

IF YOU NEED CONSUMER ASSISTANCE

CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE . . . . . . . . . . . . . . . . . . .621
▫ Prepare For The Appointment. . . . . . . . . . . . .621
▫ Prepare A List . . . . . . . . . . . . . . . . . . . . . . . .621
▫ Be Reasonable With Requests . . . . . . . . . . . . .621
IF YOU NEED ASSISTANCE . . . . . . . . . . . . . .621
▫ Chrysler Group LLC Customer Center. . . . . . .622
▫ Chrysler Canada Inc. Customer Center . . . . . .623
▫ In Mexico contact: . . . . . . . . . . . . . . . . . . . . .623
▫ Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) . . . . . . . . . . . . .623
▫ Service Contract . . . . . . . . . . . . . . . . . . . . . .624
WARRANTY INFORMATION . . . . . . . . . . . . .625
MOPAR® PARTS . . . . . . . . . . . . . . . . . . . . . . .625
REPORTING SAFETY DEFECTS . . . . . . . . . . . .625
▫ In The 50 United States And
Washington, D.C.. . . . . . . . . . . . . . . . . . . . . .625
▫ In Canada . . . . . . . . . . . . . . . . . . . . . . . . . . .626
9