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BlueTree Wireless Data, Inc., or any of its subsidies, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document.
Section 2: Product Overview 2.1 Introduction The BlueTree 4000 & 5000 series modems are rugged cellular modems built to provide simple and reliable communication over a CDMA cellular data network. They are typically used in applications such as Public Safety, Field Force Automation, Asset Tracking, Telemetry, SCADA, meter reading and WAN backup.
This is a USB2.0 Device interface on a Type B connector. It offers Ethernet-over-USB functionality using the RNDIS driver. The BlueTree RNDIS driver must be installed before the USB interface can be used. You can obtain the driver at www.bluetreewireless.com.
Section 6: IP Networking Features As mentioned previously, the modem acquires an external public or private IP address (WAN IP, or Wide Area Network IP) from the cellular network upon establishing a connection. A remote user can communicate with the modem or a host behind the modem, however the appropriate port-forwarding and LAN IP configuration settings have to be set on the modem.
6.1.1 Port-forwarding Since the 4000/5000 series modem is a network address translation (NAT) enabled router, the remote computer connecting to the modem’s cellular WAN IP cannot access devices/servers on the modem’s LAN if the modem is not specifically configured to forward the appropriate ports to the LAN devices/servers.
6.1.2 DMZ This feature, when enabled, instructs the modem to forward all incoming traffic to a single IP destination on the LAN. An exception will be made for traffic coming on the ports designated by the port-forwarding rules (this would be ports 9000, 23, and 777 in Figure 13). This exception can be overridden by checking the “DMZ overrides all forwarded ports below”...
6.1.4 Dynamic IP registration This feature allows the modem to report a message to a user-configurable IP address every time its WAN IP address changes. It is useful when the cellular account is associated with a dynamic IP address. Since the WAN IP address will be changing regularly, it will be impossible for the user to know which WAN IP address is assigned to the modem.
6.1.5 Password protection This feature allows administrators to restrict configuration access to certain users. Figure 17 To enable password protection: 1. Navigate to CONF (Modem Configuration) > Password and check the “Enable” box. 2. Select the interfaces to prompt for a password on. The WAN interface (remote connections) is the most commonly password-protected interface, however some users may wish to password-protect both the WAN &...
Section 7: Serial-IP This feature allows communication over the cellular network in two common setups. The first is a server communicating with a remote serial-only device and the other, a serial-only device communicating with another remote serial-only device. Serial IP is used to emulate a direct serial connection to the attached device, or to emulate a landline modem.
Section 8: I/O Management BlueTree offers a complete set of AT commands to query/set its general purpose and dedicated input and output pins. This section is only meant to offer a glimpse of how the user can interact with the modem’s I/Os.
Section 9: GPS Settings The modem’s GPS reporting frequency determines the cellular network bandwidth consumption. A higher reporting frequency will result in higher bandwidth consumption. The 5200 and 5600/A modems have an embedded GPS receiver which can be used to track their movement.
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Feature: Store & Forward The 5200 and 5600/A series modems have an integrated 512Kbytes Static RAM memory chip dedicated to storing GPS fixes. It can store approximately 5000 position fixes. This feature will activate automatically when the WAN connection is lost, such as in the event of loss of cellular coverage.
Once an event occurs, the modem sends a report to a set destination. All reports, with the exception of one (unformatted GPS reports), are custom-formatted by the BlueTree Event Protocol (BEP) as defined in the I/O Management & Event Reporting document, so they require some manipulation on the destination end in order to be parsed.
Section 11: Hardware Installation 11.1 Cellular antenna The selected cellular antenna(s) must meet the following specifications: • Maximum rated gain of 3dBi for Cellular band and 4dBi for PCS band • Dual-band 800 & 1900 MHz • Nominal 50 ohm impedance •...
11.2 Antenna diversity The 4600/A & 5600/A modems have two antenna connectors available, labeled RF-1 and RF-2. • RF-1 : This is the main antenna that is used for data transmission. It is mandatory to have RF-1 connected to an antenna. •...
This is an Ethernet-over-USB connection which behaves like an Ethernet connection. If you are connecting to the modem via the USB port, you will need a TypeA/TypeB male USB cable. You will also need to install the BlueTree USB driver which is available at www.bluetreewireless.com.
11.7 Power source IMPORTANT: Any installations involving electrical wiring and connections should be done by someone who is experienced in this field. To power the modem, a 12 VDC nominal power (8Vdc to 30Vdc) source is required. Further details are available in Section 2.3.
11.7.1 Powering up the modem Figure 21 • Connect the red wire directly to the battery’s positive (+) terminal or to a source of 8-to-30Vdc • Connect the black wire directly to the battery’s negative (-) terminal or to ground (GND) •...
The 15-foot 10-pin I/O cable is available for purchase from BlueTree. The Molex plug shown in the figure below is found at one end of the cable, and stripped wires are found at the other end for easy connection to your equipment or sensors.
11.8.1 Connecting a panic button or a passive on/off sensor to the modem’s digital input: Figure 24 1. Connect the negative side of the voltage source to the Ground pin (GND). 2. Connect the first wire of the panic button, or the passive on/off sensor, to one of the 4 digital inputs.
11.8.2 Connecting an active voltage source to the modem’s digital input: Figure 25 1. Connect the negative side of the voltage source to GND. 2. Connect the positive side (0VDC - 30VDC) of the voltage source to one of the 4 digital inputs.
11.8.3 Turning on and off an external peripheral using a power relay on the modem’s digital output: Figure 26 1. Connect the positive side of the relay to a positive power source (Max. 30VDC) that corresponds to the specifications of the relay used. 2.
11.8.4 Connecting an analog gauge or source (0-5Vdc) to the modem’s analog input: Figure 27 1. Connect the negative side of the analog source to GND. 2. Connect the positive side of the analog source (0VDC - 5VDC) to one of the 2 digital inputs.
11.8.5 Connecting an analog gauge or source (4-20mA) to the modem’s analog input: Figure 28 Follow the above diagram to convert a 4-20mA source into a 0-5Vdc input to the modem’s analog input (ADC). 249 and 255 ohms are standard values for a 1% resistor. Readings: •...
Appendix A : Firmware Upgrades BlueTree periodically releases updates to the BlueX firmware used on the 4000/5000 modems. These updates improve the modem's stability and functionality by addressing bugs and introducing new features. It is recommended to always upgrade to the latest version of the firmware.
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2. Download the firmware files Download the latest standard firmware package files from www.bluetreewireless.com, and extract the zip file to a folder on your hard drive. It should contain a file named abt_ver- sion.upd and a file named kbt_version.upd as well as a document containing the same up- grade instructions as this appendix.
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4. Perform the kbt firmware upgrade The steps to upgrade the kbt firmware are identical to those of the abt firmware, however they are rarely necessary as kbt updates are few and far between. To check whether the modem requires a kbt upgrade, navigate to DIAG (Modem Diagnostic), and look under modem version for the portion highlighted below.
192.168.111.1 for USB. If connecting to a remote modem, you will need to know its WAN IP. 4. You should get a "Welcome to BlueTree Wireless" message. You can now send AT commands. Sending AT commands over a serial connection If connected to the modem using a straight DB9 serial cable, AT commands can be sent using a terminal emulation software.
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You should now be able to send AT commands. You will not see what you type until you send the command ATE1 or enable echo in HyperTerminal's settings, but the commands will still be sent to the modem. Send ATI and confirm that you see the words “BlueTree Wireless” in the response.
Appendix C : Basic GPS Reporting in BlueVue Device Manager The modem’s GPS reporting frequency determines the cellular network bandwidth consumption. A higher reporting frequency (i.e., a low reporting timer value) will result in higher bandwidth use. This appendix shows how to use BlueVue Device Manager to configure the modem for basic GPS reporting.
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When the modem has not acquired a GPS fix, the reporting behavior is different depending on the protocol. if using NMEA, then the modem will report empty fixes. If using TAIP, then the modem will not send any reports. 1a.
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2. Setting a destination Figure 35 BlueVue Device Manager allows you to send GPS reports to the serial port and/or up to two IP destinations. Check the appropriate destination checkboxes. For IP destinations, select the IP address to report to, the port protocol, and the port number. When done, click Submit to save the changes.
Appendix D : Dial-Up Networking in Windows This appendix shows how to create a dial-up networking session to access the Internet/cellular network when connected to the modem using a serial cable. Although these instructions are written for computers running Microsoft Windows XP, this procedure should be similar with other versions of Microsoft Windows.
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Creating a Dial-Up Networking session 1. Click Start > Run, type control ncpa.cpl and then click OK to open the Network Connections panel. 2. Click on File > New Connection (as per the screenshot above) 3. The New Connection Wizard welcome dialogue will appear. Click Next. 4.
Appendix E : BlueVue Device Manager Troubleshooting Before troubleshooting, download and install the latest version of BlueVue Device Manager and upgrade the modem’s firmware to the latest version if possible. 1. (ETHERNET) The BlueVue Device Manager message box displays “Detecting Modem at 192.168.0.1”...
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Troubleshooting: The easiest way is to perform a firmware recovery. This resets the modem’s configuration to its default settings, which will restore the default modem IP and enable DHCP. The firmware recovery package is available at www.bluetreewireless.com. If you wish to attempt to recover the modem without performing a firmware recovery, then you can follow the instructions below: 1.
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3. (SERIAL) The BlueVue Device Manager message box displays “COMx is already in use” Possible cause: Another software application is already using the COM port. Troubleshooting: Close all applications that could be using the serial port, including other instances of BlueVue Device Manager, then try again.
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6. The BlueVue message box displays “[Modem]…is not responding to expected commands” Possible cause: The modem’s firmware and BlueVue Device Manager are incompatible because either or both versions are not current. Troubleshooting: Upgrade the modem’s firmware to the latest version. Uninstall BlueVue Device Manager, and then install the latest version.
Appendix F : Activation Troubleshooting When the modem is connected to the cellular network, its LNK LED will stay on, and BlueVue Device Manager’s Modem Diagnostic screen will display a WAN IP. If the modem is not connected, the LNK light will be off, or intermittent, and the displayed WAN IP will be “N/A”. This appendix covers issues with connecting to the network.
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3. Configure the Connection Initiation The modem must be configured to connect to the network. To do this, open BlueVue Device Manager and navigate to WAN (WAN Settings), and then ensure that the following settings are applied: • The Dial String is #777 •...
Appendix G : Application & Miscellaneous Troubleshooting This appendix assumes that the modem is currently online, and therefore the problem cannot be attributed to a lack of connectivity. BlueVue Device Manager’s Modem Diagnostic screen should be displaying a valid WAN IP, i.e. an IP other than “N/A”. If this is not the case, refer to Appendix F: Activation Troubleshooting.
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2. Type telnet xxx.xxx.xxx.xxx 6070 where x is the modem’s WAN IP as assigned by the carrier If you do not connect and see a “Welcome to BlueTree Wireless” message, then your carrier is likely blocking incoming connections. Contact your cellular service provider and ask them to open the TCP and UDP ports you will be using to access the device.
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Confirm with your IT technician that no firewall is blocking outgoing connections. Possible cause #3: You did not perform the appropriate port-forwarding rules on the modem. Troubleshooting: The modem must be configured to forward incoming traffic to the device, otherwise your connection attempts will never reach the device.
(1) year from the date of purchase. The sole responsibility of BlueTree Wireless Data Inc. under this warranty is limited to either repair or, at the option of BlueTree Wireless Data Inc., replacement of the cellular modem. There are no expressed or implied warranties, including those of fitness for a particular purpose or merchantability, which extend beyond the face hereof.
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