BlueTree 4600A User Manual

4000 & 5000 series cdma modems
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4000 & 5000 Series User's Guide
BlueTree 4000 & 5000 Series CDMA
Modems
User's Guide
Revision 1.5
Copyright © 2007 BlueTree Wireless Data Inc.
Page 1 of 67

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  • Page 1 4000 & 5000 Series User’s Guide BlueTree 4000 & 5000 Series CDMA Modems User’s Guide Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 1 of 67...
  • Page 2 BlueTree Wireless Data, Inc., or any of its subsidies, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document.
  • Page 3: Declaration Of Conformity

    30 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users must be provided with specific information required to satisfy RF exposure requirements.” Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 3 of 67...
  • Page 4: Table Of Contents

    Section 8: I/O Management .................. 34 Section 9: GPS Settings ..................35 Section 10: Event Reporting .................. 37 Section 11: Hardware Installation ................. 38 11.1 Cellular antenna ....................38 Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 4 of 67...
  • Page 5 Appendix D : Dial-Up Networking in Windows............57 Appendix E : BlueVue Device Manager Troubleshooting.........59 Appendix F : Activation Troubleshooting...............63 Appendix G : Application & Miscellaneous Troubleshooting........65 Section 12: Warranty .................... 68 Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 5 of 67...
  • Page 6: Section 1: Package Contents

    15-foot power cable with 1A fuse Extra serial number label 5-foot Ethernet CAT5 cross-over cable Quick Start Guide (also available at www.bluetreewireless.com) Warranty card Table 1 - Package Contents Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 6 of 67...
  • Page 7: Section 2: Product Overview

    Section 2: Product Overview 2.1 Introduction The BlueTree 4000 & 5000 series modems are rugged cellular modems built to provide simple and reliable communication over a CDMA cellular data network. They are typically used in applications such as Public Safety, Field Force Automation, Asset Tracking, Telemetry, SCADA, meter reading and WAN backup.
  • Page 8: Features

    WAN connection, the data being collected Store and Forward through I/O and/or GPS event reporting will be stored in memory and automatically forwarded when the WAN connection is established. Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 8 of 67...
  • Page 9 The modem has Event Reporting an intuitive embedded Event Reporting Protocol that automatically formats the messages reported to the remote server. Table 2 Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 9 of 67...
  • Page 10: Specifications

    4200/5200 modems: TNC Female Connector, 50 Ohms Cellular Antenna 4600/5600 modems: 2x SMA Female Connector, 50 ohms Connection 4600A/5600A modems: 2x SMA Female Connector, 50 ohms GPS Antenna SMA Female Connector (3.3 Volts active antenna) Connection Operating Temperature: -40° to +85° C (-40° to +185° F) Environmental Storage Temperature: -40°...
  • Page 11: I/O Specifications

    VDC per step 4.8875855mVDC Full scale level 5VDC Zero level 0VDC Absolute Minimum VDC -0.3VDC Absolute Maximum VDC 8.3VDC Leakage IDC at 5VDC 265.96 uADC TYPE Table 4 Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 11 of 67...
  • Page 12: Power Specifications And Consumption

    POS input. All circuitry is shut down except for Non- Volatile memory and Real- time Clock. Table 6 Wiring instructions are provided in Section 11: Hardware Installation. Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 12 of 67...
  • Page 13: Gps Specifications (5000 Series Modems Only)

    • Altitude: 18,000 m • Velocity: 515 m/s Either limit may be exceeded, but not both. • Acceleration: 4g (39.2 m/sec2) Dynamics • Motional jerk: 20 m/sec3 Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 13 of 67...
  • Page 14: Modem Views

    4000 & 5000 Series User’s Guide Table 7 2.4 Modem Views Front Back (5600) Figure 4 Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 14 of 67...
  • Page 15: Indicators Lights (Led)

    In a data call (connected to network) Transmitting/receiving data over cellular RF activity Flashing network (4000 This LED is unused series) No position fix available (5000 Flashing Position fix acquired series) Table 8 Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 15 of 67...
  • Page 16: Data Interface Specifications: Serial, Ethernet & Usb

    This is a USB2.0 Device interface on a Type B connector. It offers Ethernet-over-USB functionality using the RNDIS driver. The BlueTree RNDIS driver must be installed before the USB interface can be used. You can obtain the driver at www.bluetreewireless.com.
  • Page 17: Section 3: Bluevue Device Manager

    Appendix E: BlueVue Device Manager Troubleshooting. Click on Tools > Settings > Connection tab to select the interface that will connect your PC to the modem. Figure 6 Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 17 of 67...
  • Page 18 5. The modem will be added to the list of Available Modems, which will be saved for easy access in the future. Double-click the modem name in order to connect to it. Figure 7 Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 18 of 67...
  • Page 19: Software Overview

    (Available only for the 5200 and 5600/A modems) Help This button opens the BlueVue Device Manager User's Guide, a document that explains every parameter of BlueVue Device Manager in detail. Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 19 of 67...
  • Page 20: Section 4: Activation & Wan Setup

    Open BlueVue Device Manager and navigate to ACT (Activation). The Quick Start Guide booklet included in the modem package contains a step-by-step walkthrough for activating the modem. The Quick Start Guide is also available at www.bluetreewireless.com. Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 20 of 67...
  • Page 21: Confirm The Success Of Activation

    Once the activation process above is complete, navigate to WAN (WAN Settings). The modem’s phone number should be displayed at the top left as outlined in the figure below. Figure 8 Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 21 of 67...
  • Page 22: Wan Setup

    2. Enter the User Name and Password if provided by your cellular carrier 3. Select Always On or On Demand (explained below) depending on the desired connection initiation behavior. Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 22 of 67...
  • Page 23: Test The Connection

    At this time, the modem’s LNK light will stay on as long as the connection is maintained. Figure 10 Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 23 of 67...
  • Page 24: Section 5: Lan Setup

    IP address to the attached device (providing the device is set to use DHCP): Modem IP Host IP Ethernet 192.168.0.1 192.168.0.4 192.168.111.1 192.168.111.20 Figure 11 Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 24 of 67...
  • Page 25: Dhcp Server

    (Max. 254 devices) provided the devices are set to use DHCP. The DHCP server can be configured or turned off at CONF (Modem Configuration) > LAN IP as shown above. Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 25 of 67...
  • Page 26: Dial-Up Networking (Dun) Over Serial

    PPP session of its own to connect to the network. For a walkthrough on creating a DUN connection in Windows, refer to Appendix Revision 1.5 Copyright © 2007 BlueTree Wireless Data Inc. Page 26 of 67...
  • Page 27: Section 6: Ip Networking Features

    Section 6: IP Networking Features As mentioned previously, the modem acquires an external public or private IP address (WAN IP, or Wide Area Network IP) from the cellular network upon establishing a connection. A remote user can communicate with the modem or a host behind the modem, however the appropriate port-forwarding and LAN IP configuration settings have to be set on the modem.
  • Page 28: Port-Forwarding

    6.1.1 Port-forwarding Since the 4000/5000 series modem is a network address translation (NAT) enabled router, the remote computer connecting to the modem’s cellular WAN IP cannot access devices/servers on the modem’s LAN if the modem is not specifically configured to forward the appropriate ports to the LAN devices/servers.
  • Page 29: Dmz

    6.1.2 DMZ This feature, when enabled, instructs the modem to forward all incoming traffic to a single IP destination on the LAN. An exception will be made for traffic coming on the ports designated by the port-forwarding rules (this would be ports 9000, 23, and 777 in Figure 13). This exception can be overridden by checking the “DMZ overrides all forwarded ports below”...
  • Page 30: Dynamic Ip Registration

    6.1.4 Dynamic IP registration This feature allows the modem to report a message to a user-configurable IP address every time its WAN IP address changes. It is useful when the cellular account is associated with a dynamic IP address. Since the WAN IP address will be changing regularly, it will be impossible for the user to know which WAN IP address is assigned to the modem.
  • Page 31: Password Protection

    6.1.5 Password protection This feature allows administrators to restrict configuration access to certain users. Figure 17 To enable password protection: 1. Navigate to CONF (Modem Configuration) > Password and check the “Enable” box. 2. Select the interfaces to prompt for a password on. The WAN interface (remote connections) is the most commonly password-protected interface, however some users may wish to password-protect both the WAN &...
  • Page 32: Section 7: Serial-Ip

    Section 7: Serial-IP This feature allows communication over the cellular network in two common setups. The first is a server communicating with a remote serial-only device and the other, a serial-only device communicating with another remote serial-only device. Serial IP is used to emulate a direct serial connection to the attached device, or to emulate a landline modem.
  • Page 33: Section 8: I/O Management

    Section 8: I/O Management BlueTree offers a complete set of AT commands to query/set its general purpose and dedicated input and output pins. This section is only meant to offer a glimpse of how the user can interact with the modem’s I/Os.
  • Page 34: Section 9: Gps Settings

    Section 9: GPS Settings The modem’s GPS reporting frequency determines the cellular network bandwidth  consumption. A higher reporting frequency will result in higher bandwidth consumption. The 5200 and 5600/A modems have an embedded GPS receiver which can be used to track their movement.
  • Page 35 Feature: Store & Forward The 5200 and 5600/A series modems have an integrated 512Kbytes Static RAM memory chip dedicated to storing GPS fixes. It can store approximately 5000 position fixes. This feature will activate automatically when the WAN connection is lost, such as in the event of loss of cellular coverage.
  • Page 36: Section 10: Event Reporting

    Once an event occurs, the modem sends a report to a set destination. All reports, with the exception of one (unformatted GPS reports), are custom-formatted by the BlueTree Event Protocol (BEP) as defined in the I/O Management & Event Reporting document, so they require some manipulation on the destination end in order to be parsed.
  • Page 37: Section 11: Hardware Installation

    Section 11: Hardware Installation 11.1 Cellular antenna The selected cellular antenna(s) must meet the following specifications: • Maximum rated gain of 3dBi for Cellular band and 4dBi for PCS band • Dual-band 800 & 1900 MHz • Nominal 50 ohm impedance •...
  • Page 38: Antenna Diversity

    11.2 Antenna diversity The 4600/A & 5600/A modems have two antenna connectors available, labeled RF-1 and RF-2. • RF-1 : This is the main antenna that is used for data transmission. It is mandatory to have RF-1 connected to an antenna. •...
  • Page 39: Ethernet Cable

    This is an Ethernet-over-USB connection which behaves like an Ethernet connection. If you are connecting to the modem via the USB port, you will need a TypeA/TypeB male USB cable. You will also need to install the BlueTree USB driver which is available at www.bluetreewireless.com.
  • Page 40: Power Source

    11.7 Power source IMPORTANT: Any installations involving electrical wiring and connections should  be done by someone who is experienced in this field. To power the modem, a 12 VDC nominal power (8Vdc to 30Vdc) source is required. Further details are available in Section 2.3.
  • Page 41: Powering Up The Modem

    11.7.1 Powering up the modem Figure 21 • Connect the red wire directly to the battery’s positive (+) terminal or to a source of 8-to-30Vdc • Connect the black wire directly to the battery’s negative (-) terminal or to ground (GND) •...
  • Page 42: I/O Cable Wiring

    The 15-foot 10-pin I/O cable is available for purchase from BlueTree. The Molex plug shown in the figure below is found at one end of the cable, and stripped wires are found at the other end for easy connection to your equipment or sensors.
  • Page 43: Connecting A Panic Button Or A Passive On/Off Sensor To The Modem's Digital Input

    11.8.1 Connecting a panic button or a passive on/off sensor to the modem’s digital input: Figure 24 1. Connect the negative side of the voltage source to the Ground pin (GND). 2. Connect the first wire of the panic button, or the passive on/off sensor, to one of the 4 digital inputs.
  • Page 44: Connecting An Active Voltage Source To The Modem's Digital Input

    11.8.2 Connecting an active voltage source to the modem’s digital input: Figure 25 1. Connect the negative side of the voltage source to GND. 2. Connect the positive side (0VDC - 30VDC) of the voltage source to one of the 4 digital inputs.
  • Page 45: Turning On And Off An External Peripheral Using A Power Relay On The Modem's Digital Output

    11.8.3 Turning on and off an external peripheral using a power relay on the modem’s digital output: Figure 26 1. Connect the positive side of the relay to a positive power source (Max. 30VDC) that corresponds to the specifications of the relay used. 2.
  • Page 46: Connecting An Analog Gauge Or Source (0-5Vdc) To The Modem's Analog Input

    11.8.4 Connecting an analog gauge or source (0-5Vdc) to the modem’s analog input: Figure 27 1. Connect the negative side of the analog source to GND. 2. Connect the positive side of the analog source (0VDC - 5VDC) to one of the 2 digital inputs.
  • Page 47: Mounting The Modem

    11.8.5 Connecting an analog gauge or source (4-20mA) to the modem’s analog input: Figure 28 Follow the above diagram to convert a 4-20mA source into a 0-5Vdc input to the modem’s analog input (ADC). 249 and 255 ohms are standard values for a 1% resistor. Readings: •...
  • Page 48: Appendix A : Firmware Upgrades

    Appendix A : Firmware Upgrades BlueTree periodically releases updates to the BlueX firmware used on the 4000/5000 modems. These updates improve the modem's stability and functionality by addressing bugs and introducing new features. It is recommended to always upgrade to the latest version of the firmware.
  • Page 49 2. Download the firmware files Download the latest standard firmware package files from www.bluetreewireless.com, and extract the zip file to a folder on your hard drive. It should contain a file named abt_ver- sion.upd and a file named kbt_version.upd as well as a document containing the same up- grade instructions as this appendix.
  • Page 50 4. Perform the kbt firmware upgrade The steps to upgrade the kbt firmware are identical to those of the abt firmware, however they are rarely necessary as kbt updates are few and far between. To check whether the modem requires a kbt upgrade, navigate to DIAG (Modem Diagnostic), and look under modem version for the portion highlighted below.
  • Page 51: Appendix B : Sending At Commands

    192.168.111.1 for USB. If connecting to a remote modem, you will need to know its WAN IP. 4. You should get a "Welcome to BlueTree Wireless" message. You can now send AT commands. Sending AT commands over a serial connection If connected to the modem using a straight DB9 serial cable, AT commands can be sent using a terminal emulation software.
  • Page 52 You should now be able to send AT commands. You will not see what you type until you send the command ATE1 or enable echo in HyperTerminal's settings, but the commands will still be sent to the modem. Send ATI and confirm that you see the words “BlueTree Wireless” in the response.
  • Page 53: Appendix C : Basic Gps Reporting In Bluevue Device Manager

    Appendix C : Basic GPS Reporting in BlueVue Device Manager The modem’s GPS reporting frequency determines the cellular network bandwidth  consumption. A higher reporting frequency (i.e., a low reporting timer value) will result in higher bandwidth use. This appendix shows how to use BlueVue Device Manager to configure the modem for basic GPS reporting.
  • Page 54 When the modem has not acquired a GPS fix, the reporting behavior is different  depending on the protocol. if using NMEA, then the modem will report empty fixes. If using TAIP, then the modem will not send any reports. 1a.
  • Page 55 2. Setting a destination Figure 35 BlueVue Device Manager allows you to send GPS reports to the serial port and/or up to two IP destinations. Check the appropriate destination checkboxes. For IP destinations, select the IP address to report to, the port protocol, and the port number. When done, click Submit to save the changes.
  • Page 56: Appendix D : Dial-Up Networking In Windows

    Appendix D : Dial-Up Networking in Windows This appendix shows how to create a dial-up networking session to access the Internet/cellular network when connected to the modem using a serial cable. Although these instructions are written for computers running Microsoft Windows XP, this procedure should be similar with other versions of Microsoft Windows.
  • Page 57 Creating a Dial-Up Networking session 1. Click Start > Run, type control ncpa.cpl and then click OK to open the Network Connections panel. 2. Click on File > New Connection (as per the screenshot above) 3. The New Connection Wizard welcome dialogue will appear. Click Next. 4.
  • Page 58: Appendix E : Bluevue Device Manager Troubleshooting

    Appendix E : BlueVue Device Manager Troubleshooting Before troubleshooting, download and install the latest version of BlueVue Device  Manager and upgrade the modem’s firmware to the latest version if possible. 1. (ETHERNET) The BlueVue Device Manager message box displays “Detecting Modem at 192.168.0.1”...
  • Page 59 Troubleshooting: The easiest way is to perform a firmware recovery. This resets the modem’s configuration to its default settings, which will restore the default modem IP and enable DHCP. The firmware recovery package is available at www.bluetreewireless.com. If you wish to attempt to recover the modem without performing a firmware recovery, then you can follow the instructions below: 1.
  • Page 60 3. (SERIAL) The BlueVue Device Manager message box displays “COMx is already in use” Possible cause: Another software application is already using the COM port. Troubleshooting: Close all applications that could be using the serial port, including other instances of BlueVue Device Manager, then try again.
  • Page 61 6. The BlueVue message box displays “[Modem]…is not responding to expected commands” Possible cause: The modem’s firmware and BlueVue Device Manager are incompatible because either or both versions are not current. Troubleshooting: Upgrade the modem’s firmware to the latest version. Uninstall BlueVue Device Manager, and then install the latest version.
  • Page 62: Appendix F : Activation Troubleshooting

    Appendix F : Activation Troubleshooting When the modem is connected to the cellular network, its LNK LED will stay on, and BlueVue Device Manager’s Modem Diagnostic screen will display a WAN IP. If the modem is not connected, the LNK light will be off, or intermittent, and the displayed WAN IP will be “N/A”. This appendix covers issues with connecting to the network.
  • Page 63 3. Configure the Connection Initiation The modem must be configured to connect to the network. To do this, open BlueVue Device Manager and navigate to WAN (WAN Settings), and then ensure that the following settings are applied: • The Dial String is #777 •...
  • Page 64: Appendix G : Application & Miscellaneous Troubleshooting

    Appendix G : Application & Miscellaneous Troubleshooting This appendix assumes that the modem is currently online, and therefore the problem cannot be attributed to a lack of connectivity. BlueVue Device Manager’s Modem Diagnostic screen should be displaying a valid WAN IP, i.e. an IP other than “N/A”. If this is not the case, refer to Appendix F: Activation Troubleshooting.
  • Page 65 2. Type telnet xxx.xxx.xxx.xxx 6070 where x is the modem’s WAN IP as assigned by the carrier If you do not connect and see a “Welcome to BlueTree Wireless” message, then your carrier is likely blocking incoming connections. Contact your cellular service provider and ask them to open the TCP and UDP ports you will be using to access the device.
  • Page 66 Confirm with your IT technician that no firewall is blocking outgoing connections. Possible cause #3: You did not perform the appropriate port-forwarding rules on the modem. Troubleshooting: The modem must be configured to forward incoming traffic to the device, otherwise your connection attempts will never reach the device.
  • Page 67: Section 12: Warranty

    (1) year from the date of purchase. The sole responsibility of BlueTree Wireless Data Inc. under this warranty is limited to either repair or, at the option of BlueTree Wireless Data Inc., replacement of the cellular modem. There are no expressed or implied warranties, including those of fitness for a particular purpose or merchantability, which extend beyond the face hereof.

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