Troubleshooting - CenturyLink CNTL13-1042 Quick User Manual

Centurylink prism tv
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4 Select PARENTAL LOCKING – you will be prompted for your system PIN.
5 You may then enter or create a viewing PIN.
6 After entering the PIN, you will be able to control
viewing by rating, channel, program, etc.
To view a restricted channel or program, select
Unlock on the screen and enter your PIN.
Locking On Demand video rentals.
1 From PARENTAL LOCKING screen, use the down arrow to select Change next to
PARENTAL LOCKING
rentals and press
rentals and press
2 Use right arrow to select Lock Renting and press
2 Use right arrow to select Lock Renting and press
3 Use left arrow to select Save and press
3 Use left arrow to select Save and press
4 Press
to return to live TV.
to return to live TV.

Troubleshooting.

Frozen picture, no picture or sound on one TV – but other TVs work fi ne?
1 Make sure the set-top box is powered on and connected to the TV.
2 Make sure the TV is powered on.
3 If you are still experiencing trouble with this TV, try unplugging the set-top box
from the wall and then plugging it back in after 5 seconds. Test again after the
box fully reboots.
Access the 411 channel for system
options and future instructions.
Certain features may vary by location. Prism™ TV Terms and Conditions apply; visit www.centurylink.com for details.
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CenturyLink
Prism
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