movistar Wireless USB Adapter User Manual

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Summary of Contents for movistar Wireless USB Adapter

  • Page 1 Wireless USB Adapter Comodidad sin límites. User manual...
  • Page 2: Table Of Contents

    Minimum Requirements ....................9 Installation CD .......................... 10 Installation ........................13 The Wireless USB Adapter Utility ................... 19 Running the Wireless USB Adapter Utility ..............19 Automatic configuration ....................22 4.2.1 Network Configuration with applied wireless security ............. 23 4.2.2 Network Configuration with applied wireless security and simple support function for wireless configuration (WPS).
  • Page 3 Wireless USB Adapter 5.2.5 Change Advanced Configuration ..................98 5.2.6 Advanced Authentication ....................100 Windows XP Wireless Network Configuration Service ..........107 5.3.1 Connection to a wireless network ..................107 5.3.2 Connection to a Wireless Router with a hidden SSID ............111 5.3.3...
  • Page 4: Introduction

    Wireless USB Adapter 1. Introduction Firstly, we would like to thank you for the trust you have shown in Movistar by purchasing this USB Wireless Adapter. This device forms a part of Movistar’s Broad Band Equipment that will allow you to benefit from the huge advantages of using wireless networks.
  • Page 5 Wireless USB Adapter Figure 1.1 Home Wireless Network...
  • Page 6: The Wireless Usb Adapter

    Wireless USB Adapter The Wireless USB Adapter Below is a description of your USB Wireless Adapter, package content and system requirements as well as its features and advantages. Package Content Figure 2.1 Box content Besides, you will also find the warranty card inside the box.
  • Page 7: Description Of The Usb Adapter

    Wireless USB Adapter Description of the USB Adapter Movistar’s USB Wireless Adapter allows you to connect your computer to any wireless network at speeds of up to 300 Mbps and can be used with any USB interface (USB 2.0 and USB 1.1).
  • Page 8: User Documentation

    - Wireless Networks Recommendations: You can use this document as a guide to optimise the wireless network created with Movistar’s wireless router, offering guidelines on how to physically locate you at home and on aspects to consider during configuration to keep it stable...
  • Page 9: Minimum Requirements

    Wireless USB Adapter Minimum Requirements The minimum characteristics required by your computer for Movistar’s USB Wireless Adapter to operate correctly are: Desktop computer or laptop with a free USB port (remember that if your port is USB 1.1, the speed of the connection will be lower).
  • Page 10: Installation Cd

    Wireless USB Adapter Installation CD NOTE. The routes indicated throughout the document for direct access, etc. is associated to the classical view of the system in Windows XP and Vista. If you do not have either one, the routes may vary slightly. To change the system view, press the right hand side button (secondary) on the mouse on the task bar.
  • Page 11 Wireless USB Adapter Figure 3.1 Operation selection This first window will show two options (to see this menu in English, push on the British flag): • Install Drivers and Utility: This menu allows you to install both the USB device controller and the utility that you will use to connect your USB wireless adapter.
  • Page 12 Wireless USB Adapter Figure 3.2 See documentation On this screen, you can select: • USB Wireless Adapter User Manual. Select this option to open the user manual (this document) in pdf format. • USB Wireless Adapter Quick Guide. Select this option to open the installation guide in pdf format.
  • Page 13: Installation

    Wireless USB Adapter Installation 1. Select option: Install Drivers and Utility, in the CD’s start window: Figure 3.3 Install Drivers and Utility...
  • Page 14 The default installation directory is ‘C:\Program files\MOVISTAR\ConxWireless’. If you want to change the location where Movistar Wireless USB Adapter utility is to be installed, click on Examinar… Navigate through the directory tree until you reach the new destination folder and press Aceptar.
  • Page 15 USB port on your computer. USB ports are marked with the USB symbol indicated below. If you wish, you can connect the Wireless USB Adapter to the stand and the stand’s cable to a USB port of your computer.
  • Page 16 Wireless USB Adapter Figure 3.6 Connecting the USB adapter. After connecting the USB adapter to your computer, press Siguiente. The final installation process screen will appear where you can restart your computer (recommended).
  • Page 17 Wireless USB Adapter Figure 3.7 End of installation. By pressing Finalizar the installation window will close. If you do not want to restart your computer after concluding the installation, click on ‘No, I will restart my computer later on’, and press Finalizar.
  • Page 18 Wireless USB Adapter Figure 3.8 Task bar icons...
  • Page 19: The Wireless Usb Adapter Utility

    The Wireless USB Adapter Utility Running the Wireless USB Adapter Utility Before connecting your Wireless USB Adapter to a wireless network, make sure your wireless router or access point is activated and turned on. Otherwise, follow the manual of your wireless router in order to activate it.
  • Page 20 Wireless USB Adapter Or by clicking twice on the corresponding icon on the task bar. Figure 4.2 Task bar icons IMPORTANT. By running the Windows 7 and Vista Assistant, a window may appear asking you to confirm. In this case, accept.
  • Page 21 (AP) or wireless router. This option (“Red”) will be indicated in the “Conexión” field if the network you are going to connect to comes from a Movistar router. Canal. This indicates the channel number (contained in standards 802.11b, 802.11g and 802.11n) you are using to transmit information on this network.
  • Page 22: Automatic Configuration

    On the start window of the Management Utility of your “Available networks” Adapter. If you use a Movistar router with a default configuration, identify both the name of the wireless network (SSID) to which you will be connected and the Security key, which can be found on the sticker on the underside of the device (see figure 4.6 ‘Security...
  • Page 23: Network Configuration With Applied Wireless Security

    Wireless USB Adapter Figure 4.5 Available Networks Then, you will be asked in a new window to enter the security values required for establishing the necessary connection. The window that appears may vary depending on the wireless security measures applied and facilities supported. There are 3 possible types of networks: - Networks with an applied wireless security measure (chapter 4.2.1).
  • Page 24 Wireless USB Adapter coverage of the network related to this profile, it will attempt to connect to the latter with the parameters stored there. Figure 4.6 Security parameters The application automatically generates a profile name obtained from the name of the wireless network (SSID) to which you will connect.
  • Page 25 Wireless USB Adapter Figure 4.7 Successful connection Congratulations, you have configured your Internet connection successfully. Now, you can enjoy your wireless connection! If the connection is not established correctly, the following window will appear. Press Aceptar and repeat the configuration.
  • Page 26 Wireless USB Adapter Figure 4.9 Network with WPA security Press Siguiente. The next window will appear indicating that you must use the in-built wireless utility of the operating system to configure a connection to this type of networks. Figure 4.10 Contact the administrator To use the in-built wireless utility of the operating system, see paragraph 4.6.2 ‘Select the...
  • Page 27: Network Configuration With Applied Wireless Security And Simple Support Function For Wireless Configuration (Wps)

    Wireless USB Adapter If you use Windows 2000, consult the network administrator of the network you want to connect. He will inform you about the process you must follow. By default Windows 2000 has no in-built wireless utility to manage wireless connections.
  • Page 28 Wireless USB Adapter Figure 4.11 Example of a network with WPS enabled 4.2.2.1 WPS configuration using utility button of the USB Wireless Adapter To configure the wireless connection by pressing the button of the utility, follow these instructions: 1. On the following window that asks you whether you want to use WPS to configure your...
  • Page 29 Wireless USB Adapter Figure 4.12 Selection of WPS option BOTÓN: 2. Select the option Opción de configuración mediante pulsación botón and press Aplicar. The WPS profile creation window will appear (figure 4.27 ‘WPS profile creation’).
  • Page 30 Wireless USB Adapter Figure 4.13 Choice of WPS configuration 3. Press the specific button of your wireless access point to activate the WPS registration function (see the wireless access point manual). You have 120 seconds to perform the association, otherwise the adapter will no longer look forward to a device to register.
  • Page 31 Wireless USB Adapter Figure 4.14 Successful connection Congratulations, you have configured your Internet connection successfully. Now, you can enjoy your wireless connection! If the connection is not established correctly, or the WPS registry fails, the following window will appear. Press Aceptar and repeat the configuration.
  • Page 32 Wireless USB Adapter Figure 4.16 Selection of WPS option : Opción de configuración mediante la introducción de código PIN. 2. Select the option ‘ Seleccione el modo apropiado’. By default, enrolee mode is selected on the dropdown menu 'Modo Configuración'. A PIN number generated by your adapter will be displayed.
  • Page 33 Wireless USB Adapter Figure 4.17 PIN Enrolee option 3. Then, push on the button Aplicar, your adapter will be registered in your wireless access point. You have 120 seconds to perform the association; otherwise the adapter will no longer seek a device to register.
  • Page 34 Wireless USB Adapter Figure 4.18 Successful connection Congratulations, you have configured your Internet connection successfully. Now, you can enjoy your wireless connection! If the connection is not established correctly, or the WPS registry fails, the following window will appear. Press Aceptar and repeat the configuration.
  • Page 35 Wireless USB Adapter 1. On the following window that asks you whether you want to use WPS to configure your connection, select the option ‘Sí’ and press Siguiente > to continue. Figure 4.20 Selection of WPS option : Opción de configuración mediante la introducción de código PIN.
  • Page 36 Wireless USB Adapter Figure 4.21 PIN Registrar option 3. Then, run the external registrar mode on your access point or wireless router to activate the registrar function WPS (see the manual of your wireless access point). You have 120 seconds to perform the association, otherwise the adapter will no longer seek a device to register.
  • Page 37 Windows taskbar). In case it is not already executed, see chapter 4.1 ‘Running the Wireless USB Adapter Utility’. 1. Keep the USB wireless Adapter WPS button pressed for 2 seconds (see figure ‘Parts of Movistar’s wireless adapter’) until the following window appears:...
  • Page 38 Wireless USB Adapter Figure 4.24 Creation of a WPS profile 2. Press the specific button of your wireless access point to activate the WPS registration function (see the wireless access point manual). The progress bar will increase as the following figure shows: Figure 4.25 WPS registration progress...
  • Page 39 Wireless USB Adapter Figure 4.26 Successful connection Congratulations, you have configured your Internet connection successfully. Now, you can enjoy your wireless connection! If the connection is not established correctly, or the WPS registry fails, the following window will appear. Press ‘Aceptar’ and repeat the configuration.
  • Page 40: Network Configuration Without Applied Wireless Security

    Wireless USB Adapter 4.2.3 Network configuration without applied wireless security If the network to which you want to connect has no form of security enabled, the following window will appear, advising you to avoid connecting to this type of networks: Figure 4.28 Network without applied security...
  • Page 41: Manual Configuration

    Adapter to your computer or start it up. Manual configuration Before connecting your Wireless USB Adapter to a wireless network: 1. Make sure that your router’s wireless network or access point is active. Check that the wireless network indicator is on. If not, consult the installation guide or the user manual to activate it.
  • Page 42 After checking the preliminary points, follow the instructions provided below for configuring the network connection of your Movistar wireless adapter. The Movistar utility also allows manual configuration of your wireless access. This configuration is for advanced users or connections to networks without SSID (hidden network name).
  • Page 43 Figure 4.32 Manual Configuration The data requested is the following: Nombre Perfil (Profile Name). This is the name with which the Movistar utility saves configuration data (Profile). Similar to the automatic configuration mode, the name is also generated automatically and can be overwritten.
  • Page 44 Wireless USB Adapter Autenticación (Authentication). This field must contain the type of authentication used on the network to which you want to connect. You must choose one of the following types: • Abierta (Open). No authentication – users do not require an authentication key.
  • Page 45 Wireless USB Adapter Figure 4.33 Creation of network profile 4. If you clicked Aceptar, the utility will try to connect with the parameters. If those values are correct, it displays the following message indicating that the connection has been established successfully.
  • Page 46: Hidden Ssid Networks

    Wireless USB Adapter Once correctly connected to the wireless network, the configuration will be stored on your computer. The utility will automatically connect to this network whilst you connect the USB wireless Adapter to your computer or start it up.
  • Page 47 Wireless USB Adapter Figure 4.37 Hidden SSID 3. Once you have entered the required parameters, click Aceptar. Then, in the following message you will be offered to connect to the profile created. To do so, click Aceptar. Otherwise, click Cancelar. In this case we will have created a connection profile within the Profiles management option that can connect at any time.
  • Page 48: Profile Management

    Wireless USB Adapter Figure 4.39 Successful connection Congratulations, you have configured your Internet connection successfully. Now, you can enjoy your wireless connection! If the connection is not established correctly, the following window will appear. Figure 4.40 Connection error Please, verify that you entered the correct security key (remember that it’s case sensitive).
  • Page 49 Wireless USB Adapter The adapter connects automatically to the network of the latest profile established every time the computer is started. To establish this connection automatically, you must have both coverage and signal of such network. To be able to see, change, add or eliminate a profile from your computer, you must go to the Gestión Perfiles tab in the main utility window.
  • Page 50: Conectar

    After configuring your connection and therefore creating a profile, you can choose to connect to your network by simply selecting the desired profile and pressing Conectar. Movistar’s utility will then attempt to connect to the network using the parameters stored in the profile.
  • Page 51: Editar

    Wireless USB Adapter If you still want to eliminate it, press Aceptar, otherwise close the window to cancel the action. 4.4.3 Editar This allows you to modify the information on the profile. By pressing the key, the manual configuration window will appear containing current profile data already configured.
  • Page 52: Añadir

    Wireless USB Adapter 4.4.4 Añadir This allows you to create a profile without having to establish a connection on such network. The manual configuration window will appear (figure ‘Manual configuration’) for you to manually enter the connection parameters. Similar to with the previous button, if you require information to create a new profile, go to the ‘Manual Configuration’...
  • Page 53: Information On The Connection

    Wireless USB Adapter Figure 4.45 Profile creation Click Aceptar to connect to the profile you just edited or created, otherwise press Cancelar. Information on the connection This subsection contains information on your USB wireless adapter and if it is connected to a network, information on the established connection.
  • Page 54 Wireless USB Adapter Figure 4.46 Established connection The data shown is the following: Información Conexión Establecida (it shows data related to the wireless connection) Nombre Red (SSID). Name identifying the network to which you are connected. Dirección MAC de la Red. This is the MAC address of the wireless access point interface to which you are connected.
  • Page 55: Additional Features

    This subsection of configuration allows you to manually assign the network address of your wireless interface as well as the parameters required for configuring it on a LAN network. If you use a Movistar router with a default configuration, you will not have to alter any value shown in this subsection.
  • Page 56 Figure 4.47 Advanced Options The data requested is the following (Remember: you will not have to modify anything if you connect to a Movistar wireless router): Driección IP PC. This is the network address (IP address) assigned to your wireless interface.
  • Page 57: Select The Operating System's In-Built Configuration Utility

    (Windows) may vary. Windows Vista and Windows 7 In Windows Vista and Windows 7, you can choose to use either Movistar’s utility or Windows Vista’s in-built utility. For information on how to manage the configuration service of wireless networks in Windows 7, go to subsection 5.1 ‘Windows 7 Wireless Network Configuration Service’...
  • Page 58 Windows XP, go to subsection 5.3 ‘Windows XP Wireless Network Configuration Service’. Finally, if you want Movistar’s utility to manage the wireless configuration of your adapter again, click with the right button on the Movistar utility icon on the task bar and select the option ‘Usar Utilidad de Configuración Movistar’.
  • Page 59: Windows Wireless Network Configuration Service

    Wireless USB Adapter 5. Windows Wireless network configuration service Before connecting your USB Wireless Adapter to a wireless network: 1. Make sure that your router’s wireless network or access point is active. Check that the wireless network indicator is on. If not, consult the installation guide or equipment manual to activate it.
  • Page 60 Wireless USB Adapter Figure 5.1 Available wireless networks...
  • Page 61 Wireless USB Adapter 1. In the Connect to a network window, the list of available wireless networks appears. Select the network to which you want to connect and press Connect. Figure 5.2 Available wireless networks If no network appears, update the list of networks by pressing on the key in the upper right hand side of the window.
  • Page 62 Connect to a network), indicating that the connection has been completed successfully. 4. Finally, select the network type of the chosen network. If the wireless network comes from a Movistar router, select Home network in the next window and then press the button Close.
  • Page 63: Connection To A Wireless Router With A Hidden Ssid

    Wireless USB Adapter Figure 5.4 Connected correctly If you want further information about how to configure your wireless network, consult the following subsections. 5.1.2 Connection to a Wireless Router with a hidden SSID If you want to connect to a wireless router who’s SSID (network name) is hidden, it will not appear on the list of networks.
  • Page 64 Wireless USB Adapter on the task bar and the window Connect to a network will 1. Press on the icon appear. Select the option Open Network and Sharing Center. Figure 5.5 Open Network and Sharing Center 2. In the window Network and Sharing Center, press on the option Set up a new...
  • Page 65 Wireless USB Adapter Figure 5.6 Network and Sharing Center...
  • Page 66 Wireless USB Adapter 3. In the next window select Manually connect to a wireless network and press Next. Figure 5.7 Manually connect to a wireless network...
  • Page 67 Wireless USB Adapter 4. Just in case, you have more than one wireless network adapters installed in your computer, the next window will appear. Select the adapter for which you want to configure the wireless network connection. By default, Windows 7 assigns the name Wireless network connection.
  • Page 68 Wireless USB Adapter Figure 5.9 Manual connection...
  • Page 69 Wireless USB Adapter 6. The connection process will be completed and a window will appear indicating that you have created a wireless profile successfully. Figure 5.10 Profile created successfully 7. Hold one several seconds and check that you have been connected properly to the desired network.
  • Page 70: Verification Of The Wireless Network Status

    Wireless USB Adapter Figure 5.11 Available networks Search for the message related to your interface, that the network’s name is correct (WLAN_BE, for example). Also, you should see the message ‘Internet access’ is shown below the network’s name if that network has Internet access available.
  • Page 71: Change The Preferred Networks Order

    Wireless USB Adapter Figure 5.12 Connected correctly Search for the message related to your interface. If you have more than one, in the latter you will find: • The name of the network connection. WLAN_BE, for example. • The current wireless coverage in vertical bar format.
  • Page 72 Wireless USB Adapter Figure 5.13 Open network and sharing center...
  • Page 73 Wireless USB Adapter The Network and Sharing Center screen will appear. Press on Manage wireless networks. Figure 5.14 Network and sharing center...
  • Page 74 Wireless USB Adapter On the Manage wireless networks screen, select the network whose priority you want to alter on the list. Figure 5.15 Manage wireless networks...
  • Page 75: Change Advanced Configuration

    Wireless USB Adapter To give higher priority to a network, press the Move up key. To give lower priority to a network, press the Move down key. Figure 5.16 Vary connection priority 5.1.5 Change Advanced Configuration To verify the state of the network’s connection in Windows 7: on the task bar and the window Connect to a network will 1.
  • Page 76 Wireless USB Adapter Figure 5.17 Wireless network connection status 2. Press using the secondary button of the mouse (right button) on the connected network’s name and select the option Status. 3. Next, Wireless network connection status will appear. Press on Properties button.
  • Page 77 Wireless USB Adapter Figure 5.18 Wireless network connection status The Wireless Network Connection Properties screen will appear, opened by the Networking tab where you can access the advanced configuration of you network adapter. You can configure TCP/IP protocol parameters in particular. For further information, consult the...
  • Page 78: Advanced Authentication

    Wireless USB Adapter Figure 5.19 Wireless network connection properties 5.1.6 Advanced Authentication If the network that you wish to connect has a WPA or WPA2 security (Not to be confused with WPA-PSK or WPA2-PSK) or any other security type that requires advanced authentication parameters, please complete the following steps.
  • Page 79 Wireless USB Adapter Figure 5.20 Open network and sharing center 2. In the Network and sharing center window that appears, press on Set up a connection or network.
  • Page 80 Wireless USB Adapter Figure 5.21 Network and sharing center...
  • Page 81 Wireless USB Adapter 3. Choose the option Manually connect to a wireless network and press Next. Figure 5.22 Set up a connection or network...
  • Page 82 Wireless USB Adapter 4. Just in case, you have more than one wireless network adapters installed in your computer, the next window will appear. Select the adapter for which you want to configure the wireless network connection. By default, Windows 7 assigns the name Wireless network connection.
  • Page 83 Wireless USB Adapter Figure 5.24 Manuel configuration...
  • Page 84 Wireless USB Adapter 6. The pre-configuration process will be completed and a window indicating that the network configuration has been saved will be displayed. Now you will be able to enter other advanced security settings. To do this, press on Change connection settings.
  • Page 85 Wireless USB Adapter 7. On the tab Security, you can choose the 802.1x authentication options. To configure the chosen authentication method press the button Settings… Figure 5.26 Security settings...
  • Page 86 Wireless USB Adapter 8. Here you can specify if you use digital certificates among other security options. When finished press OK. Figure 5.27 PEAP properties...
  • Page 87 Wireless USB Adapter 9. Hold one several seconds and check that you have been connected properly to the desired network. In order to verify it in Windows 7, press on the wireless network icon on the task bar and a message will be open as shown in the next figure: Figure 5.28 Connected correctly...
  • Page 88: Windows Vista Wireless Network Configuration Service

    If you have decided to use the Windows Vista wireless configuration utility, you will find how to configure your wireless connection here (to use the operating system’s utility instead of Movistar’s utility, or vice versa, see subsection 4.6.2 ‘Select the Operating System’s own Configuration Utility’).
  • Page 89 Wireless USB Adapter 1. In the Connect to a network window, the list of available wireless networks appears. Select the network to which you want to connect and press Connect. Figure 5.1 Connect to a network If no network appears, update the list of networks by pressing on the key in the upper right hand side of the window.
  • Page 90 Wireless USB Adapter Figure 5.2 Connect to a network 3. The connection process will be completed and a window will appear indicating that you have connected to the wireless network correctly.
  • Page 91: Connection To A Wireless Router With A Hidden Ssid

    Wireless USB Adapter Figure 5.3 Correctly connected If you want further information about how to configure your wireless network, consult the following subsections. 5.2.2 Connection to a Wireless Router with a hidden SSID If you want to connect to a wireless router who’s SSID (network name) is hidden, it will not...
  • Page 92 Wireless USB Adapter 1. Press on the connection icon on the task bar and select Connect to a network. After that, in the window appeared, press Set up a connection or network. Figure 5.4 Connect to a network...
  • Page 93 Wireless USB Adapter 2. Select the option ‘Manually Connect to a Wireless Network’ and press Next. Figure 5.5 Network configuration...
  • Page 94 Wireless USB Adapter 3. Insert the network parameters. First of all, enter the network name. Then select the type of security, encryption and security key or password. Select ‘Connect even if the network is not broadcasting’. Press Next. Figure 5.6 manual connection...
  • Page 95: Verification Of The Wireless Network Status

    Wireless USB Adapter 4. The connection process will be completed and a window will appear indicating that you have connected to the wireless network correctly. Figure 5.7 Correctly connected 5.2.3 Verification of the wireless network status To verify the wireless network status in Windows Vista quickly, select the wireless network icon on the desktop toolbar and a short message will appear like the one in the following figure: Search for the message related to your interface.
  • Page 96: Change The Preferred Networks Order

    Wireless USB Adapter 5.2.4 Change the preferred networks order To change the preferred network order and give connection priority to one network over another, press the Network and shared resources centre option on the menu that appears by pressing the connection icon on the Windows Vista toolbar.
  • Page 97 Wireless USB Adapter On the Manage wireless networks screen, select the network whose priority you want to alter on the list. Figure 5.9 Manage wireless networks...
  • Page 98: Change Advanced Configuration

    Wireless USB Adapter To give greater priority to a network, press the Move up key. To give less priority to a network, press the Move down key. Figure 5.10 Vary connection priority 5.2.5 Change Advanced Configuration Start->Control panel->Internet & networks->Network and Sharing Centre->See...
  • Page 99 Wireless USB Adapter Figure 5.11 Wireless network connection status The Wireless Network Connection Properties screen will appear, opened by the Networking tab where you can access the advanced configuration of you network adapter. You can configure TCP/IP protocol parameters in particular. For further information, consult the...
  • Page 100: Advanced Authentication

    Wireless USB Adapter Figure 5.12 Wireless network connection properties 5.2.6 Advanced Authentication If the network that you wish to connect has a WPA or WPA2 security (Not to be confused with WPA-PSK or WPA2-PSK) or any other security type that requires advanced authentication...
  • Page 101 Wireless USB Adapter and select the option Connect to a 1. Press on the connection taskbar icon network. In the appeared window, press on Set up a connection or network. Figure 5.13 Connecting to a network...
  • Page 102 Wireless USB Adapter 2. Choose the option Manually connect to a wireless network and press Next. Figure 5.14 Network configuration...
  • Page 103 Wireless USB Adapter 3. Insert the network parameters. First of all, enter the SSID. Then choose the type of authentication protocol and the type of encryption (In the case that the authentication protocol is 802.1x based, you won’t have to enter any password or security key).
  • Page 104 Wireless USB Adapter 4. The pre-configuration process will be completed and a window indicating that the network configuration has been saved will be displayed. Now you will be able to enter other advanced security settings. To do this, press on Change connection settings.
  • Page 105 Wireless USB Adapter 5. On the tab 'Security', you can choose the 802.1x authentication options. Figure 5.17 Security settings...
  • Page 106 Wireless USB Adapter 6. Press the button Settings to enter the information related to the authentication method (EAP) chosen from the previous dropdown menu. Here you can specify if you use digital certificates among other security options. When finished press OK.
  • Page 107: Windows Xp Wireless Network Configuration Service

    If you have decided to use the Windows XP wireless configuration utility, you will find how to configure your wireless connection here (to use the operating system’s utility instead of Movistar’s utility, or vice versa, see subsection 4.6.2 ‘Select the Operating System’s own Configuration Utility’).
  • Page 108 Wireless USB Adapter status, you will directly access the window showing wireless networks within range). This icon shows you the status of the connection through the following details: Connected to a wireless network: Not connected to a wireless network: Limited or no connection: If the wireless network icon does not appear on the task bar, you can open the Wireless network connection status window using Start->Connect to->Wireless network connections.
  • Page 109 Wireless USB Adapter Figure 5.21 Available wireless networks 3. Click twice on your network SSID and enter the network key if its security is enabled, otherwise you will start an insecure network connection. Enter the security key in the field ‘Network key’. In the field ‘Confirm Network key’ enter the again the password for confirmation.
  • Page 110 Wireless USB Adapter 4. After establishing a wireless network connection, you will see Connected appear beside your network SSID, indicating that your connection was completed successfully. Figure 5.23 Connection established correctly If you want further information on how to configure your wireless network, consult the...
  • Page 111: Connection To A Wireless Router With A Hidden Ssid

    Wireless USB Adapter 5.3.2 Connection to a Wireless Router with a hidden SSID 1. If you want to connect to a wireless router whose SSID (network name) is hidden, it will not appear on the list of networks. Figure 5.24 Available networks...
  • Page 112 Wireless USB Adapter 2. Press Change the order of preferred networks on the Wireless Network Connection screen. On the Wireless Network Connection Properties window, press Add. Figure 5.25 Preferred networks...
  • Page 113 Wireless USB Adapter 3. Insert the network parameters. First of all, enter the SSID. Then choose the type of authentication, data encryption and network key. Press OK. Figure 5.26 Add preferred network...
  • Page 114: Verification Of The Wireless Network Status

    Wireless USB Adapter 4. If you press on the icon on the task bar you will see that the connection has been completed. Figure 5.27 Wireless connection status 5.3.3 Verification of the wireless network status To verify the wireless network status in Windows XP (SP2 or higher), select the wireless network icon on the desktop toolbar and the Wireless Network Connection Status window will appear.
  • Page 115 Wireless USB Adapter 1. The General tab allows you to verify the quality and activity of the radio link. Figure 5.28 Wireless connection status...
  • Page 116: Change The Preferred Networks Order

    Wireless USB Adapter 2. The tab Support allows you to verify the wireless customer’s TCP/IP parameters. It will also indicate whether the TCP/IP parameters were assigned automatically (DHCP) or manually. Figure 5.29 Network connection status 5.3.4 Change the preferred networks order...
  • Page 117: Change Advanced Configuration

    Wireless USB Adapter Figure 5.30 Preferred network priority 5.3.5 Change Advanced Configuration By selecting this option from the Related Tasks menu to the left of the Wireless Network Connection screen, the Wireless Network Connection Properties screen will appear, opened by the General tab, where you can access the advanced configuration of the network adapter.
  • Page 118 Wireless USB Adapter 1. Press on Change the order of preferred networks. Figure 5.31 Available Networks...
  • Page 119 Wireless USB Adapter 2. In the flag Wireless Networks on the window Wireless Network Connection Properties, click Add. Figure 5.32 Preferred Networks...
  • Page 120 Wireless USB Adapter 3. Insert the network parameters. First of all, enter the SSID. Then choose the type of authentication protocol and the type of encryption (In the case that the authentication protocol is 802.1x based, you won’t have to enter any password or security key).
  • Page 121 Wireless USB Adapter 4. On the tab 'Authentication', you can choose the 802.1x authentication options. Figure 5.34 Authentication protocol...
  • Page 122 Wireless USB Adapter 5. Press the button Properties to enter the information related to the authentication method (EAP) chosen from the previous dropdown menu. Here you can specify if you use digital certificates among other security options. When finished press OK.
  • Page 123 Wireless USB Adapter 6. If you press on the icon on the task bar you will see that the connection has been established. Otherwise check you have entered the correct security configuration. Figure 5.36 Wireless connection status For further information call the network administrator.
  • Page 124: Uninstall

    Wireless USB Adapter 6. Uninstall If you wish to remove Movistar’s utility from your computer, do the following: 1. Go to the Windows Task Bar and click on Start->All programs-> Adaptador USB Inalámbrico de Movistar->Desinstalar la Utilidad del Adaptador Inalámbrico de Movistar.
  • Page 125 Wireless USB Adapter Figure 6.2 Removal progress 3. Finally, press Finalizar to terminate removal. You will now have removed Movistar’s utility and the USB adapter controller from your computer.
  • Page 126 Wireless USB Adapter Figure 6.3 Uninstall completed You should restart your operating system after uninstall.
  • Page 127: Troubleshooting

    Wireless USB Adapter 7. Troubleshooting Common problems If you detect a problem, see the following table. However, if the problem persists, call Technical Support. PROBLEM CAUSE SOLUTION Connect the adapter to a different USB port. • The USB port is damaged.
  • Page 128: Windows Does Not Recognize The Usb Adapter After Connecting It Correctly

    USB adapter. If a device has been identified to be in conflict • with the Wireless USB Adapter, you can modify the I/O direction or IRQ of that device instead of changing the Wireless USB Adapter. Check that TCP / IP configuration of your wireless •...
  • Page 129: Link Activity Led Does Not Light

    Wireless USB Adapter 7.1.1.1 The USB port is damaged. SOLUTION: Connect the adapter to a different USB port. 7.1.1.2 The adapter is not correctly installed or connected. SOLUTION: Check that the adapter is correctly connected and installed. See paragraph ‘Verification of the status of the USB Wireless Adapter controllers’...
  • Page 130: Utility's Icon Is Not On The Windows Taskbar

    Utility’s icon is not on the Windows taskbar Take a look at the notification area of the Windows taskbar and check if the utility icon is there. Figure 7.2 MOVISTAR’s utility icon. Next, you’ll be explained the possible causes and solutions 7.1.4.1 The utility is not being executed.
  • Page 131: The Ssid Of Your Network Is Not In The List Of Available Networks

    Wireless USB Adapter 7.1.5 The SSID of your network is not in the list of available networks The network you are looking for does not exist in the ‘Available networks’ list. Next, you’ll be explained the possible causes and solutions 7.1.5.1 Your USB adapter is currently deactivated.
  • Page 132: The Signal Connection Level Is Low Or Unstable

    Wireless USB Adapter the router’s sticker, note that it is case-sensitive. To do this, select the profile created and check in the section ‘Detalle del Perfil' if the field Nombre Red (SSID) contains the SSID of your network, if not, delete it and connect to your network again (in case of doubt, go to the paragraph 4.4 'Profile...
  • Page 133: No Ip Address Has Been Obtained Automatically

    IRQ values. Select the alternative configuration for the base address of I/O values or IRQ. If a device has been identified to be in conflict with the Wireless USB Adapter, you can modify the I/O direction or IRQ of that device instead of changing the...
  • Page 134: The Wireless Connection Is Established But I Do Not Have Internet Access

    Wireless USB Adapter 7.1.10 The wireless connection is established but I do not have Internet access The connection to the access point or wireless router has been successfully established, but you do not have Internet access when using your browser.
  • Page 135: Verification Of The Status Of The Usb Wireless Adapter Controllers

    Wireless USB Adapter Verification of the status of the USB Wireless Adapter controllers If you have problems after installing the USB Wireless Adapter, following the steps below to make sure that your equipment is working properly. 7.2.1 Verification of the status of the controllers in Windows 7 In the Windows task bar, select Start.
  • Page 136 Wireless USB Adapter 1. The System window will appear. Select: Device manager. Figure 7.4 System...
  • Page 137 Wireless USB Adapter 2. In the Device manager window, open the Network Adapters group. Select 802.11n USB Wireless LAN Card, select Properties using the secondary button on the mouse. Figure 7.5 Device manager...
  • Page 138: Verification Of The Status Of The Controllers In Windows Vista

    Wireless USB Adapter 3. The 802.11n USB Wireless LAN Card Properties window will appear. In the General tab, verify the message in the Device status field. It should be: This device is working properly. Figure 7.6 Adapter properties NOTE If the above message does not appear in the adapter properties, this means that the installation has not been performed correctly or that the USB Wireless Adapter is not working properly.
  • Page 139 Wireless USB Adapter Figure 7.7 Start Windows Vista 2. The main Control Panel window will appear. Select: Hardware and Sound...
  • Page 140 Wireless USB Adapter Figure 7.8 Control panel...
  • Page 141 Wireless USB Adapter 3. The Hardware and sound window will appear. Select Device Manager Figure 7.9 Hardware and Sound...
  • Page 142 Wireless USB Adapter 4. In the Device administrator window, open the Network Adapters group. Select 802.11n USB Wireless LAN Card, select Properties using the secondary button on the mouse. Figure 7.10 Device administrator...
  • Page 143: Verification Of The Status Of The Controllers In Windows Xp (Sp2 Or Higher)

    Wireless USB Adapter 5. The 802.11n USB Wireless LAN Card Properties window will appear. In the General tab, verify the message in the Device status field. It should be: This device is working properly. Figure 7.11 Adapter properties NOTE If the above message does not appear in the adapter properties, this means that the installation has not been performed correctly or that the USB Wireless Adapter is not working properly.
  • Page 144 Wireless USB Adapter Figure 7.12 Start Windows XP...
  • Page 145 Wireless USB Adapter 1. The System Properties window will appear. Figure 7.13 System properties...
  • Page 146 Wireless USB Adapter 2. In the Hardware tab, select Device Manager and open the Network adapters group. Select 802.11n USB Wireless LAN Card, select Properties using the secondary button on the mouse. Figure 7.14 Device Manager...
  • Page 147: Verification Of Radio Connection

    Wireless USB Adapter 802.11n USB Wireless LAN Card Properties window will appear. In the General 3. The tab, verify the message in the Device status field. It should be: This device is working properly. Figure 7.15 Adapter properties NOTE If the above message does not appear in the adapter properties, this means that the installation has not been performed correctly or that the USB Wireless Adapter is not working properly.
  • Page 148: Verification Of The Radio Connection In Windows 7

    Wireless USB Adapter 7.3.1 Verification of the radio connection in Windows 7 To verify the state of the network’s connection in Windows 7: on the task bar and the window Connect to a network will 1. Press on the icon appear.
  • Page 149: Verification Of The Radio Connection In Windows Vista

    Wireless USB Adapter Figura 7.17 Estado de Conexión de red inalámbrica In the SSID field, verify the name of the network to which you are connected. If, in the IPv4 Connectivity field, the phrase ‘No Internet connection’ appears, check to see whether the WEP or WPA-PSK encryption coincides with that of your wireless router.
  • Page 150 Wireless USB Adapter Figure 7.18 Network and shared resources centre The Wireless network connection status window will appear. Verify the drawing shown in the Signal quality field. The number of green bars indicates the strength of the incoming signal. If...
  • Page 151: Verification Of The Radio Connection In Windows Xp (Sp2 Or Higher)

    Wireless USB Adapter Figure 7.19 Wireless network connection status In the SSID field, verify the name of the network to which you are connected. If, in the IPv4 Connectivity field, the phrase ‘Limited or no connection’ appears, check to see whether the WEP or WPA-PSK encryption coincides with that of your wireless router.
  • Page 152 Wireless USB Adapter Figure 7.20 Wireless network connection status In the Network field, verify the name of the network (SSID) to which you are connected. If, in the Status field, the phrase ‘Limited or no connection’ appears, check to see whether the WEP...
  • Page 153: Informative Letter

    Wireless USB Adapter 8. Informative Letter Queremos agradecerte la confianza depositada en Movistar al haber adquirido uno de nuestros equipos; y te informamos que para cualquier aclaración, consulta o reclamación, puedes llamar de forma gratuita a:  Línea de Atención Personal (1004) ...
  • Page 154: Customer Service

    Wireless USB Adapter 9. Customer Service Customer service is available by phone and also on the Internet. - Help over the phone If you do not know your Broad Band access parameters, dial 900 50 20 10 from this access and an automatic service will tell you the IP address of your access.
  • Page 155: Environmental Recycling

    Wireless USB Adapter 10. Environmental Recycling Do not dispose the Wireless USB Adapter with your normal household waste. Ask your local authority about the opportunities available to dispose correctly and avoid damages to the environments. Always comply with the legal regulations regarding this matter. All transgressors will be prosecuted.
  • Page 156: Technical Specifications

    Wireless USB Adapter 11. Technical specifications Standards: IEEE 802.11b/g/ N (Draft II) Connection interface: USB 2.0 (USB 1.1 Compatible) Frequency band: 2.4000 ~ 2.4835GHz (ISM Radio band - industrial, scientific and medical) Transfer rate: 11b: 1/2/5.5/11Mbps 11g: 6/9/12/24/36/48/54Mbps 11n (20MHz): MCS0-15, 32 supporting guard interval (up to 144Mbps)
  • Page 157: Agreement Declaration

    Wireless USB Adapter 12. Agreement Declaration...
  • Page 158 Wireless USB Adapter Descubre más: / En el 1004 (desde tu móvil o fijo) / En el +34699991004 (desde el extranjero) / En www.movistar.es / En nuestras tiendas Movistar Equipo suminstrado por CIF : A-28669844 Número de Registro REI RAEEE : 000577...

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