Questions And Answers - Toshiba Regza AV6**D Digital Series User Manual

Below are the answers to some of the most
common queries.
Q
Why is there no sound or picture?
A
Check the television is not in standby mode. Check the
mains plug and all mains connections.
Q
There is a picture, but why is there little or no
colour?
A
When using an external source, for instance, a poor
quality video tape, if there is little or no colour,
improvements may sometimes be achieved. The
colour is factory set to Auto to automatically display
the best colour system.
To check that you have the best colour:
a
With the external source playing, select Manual
Settings from the SETUP menu.
b
B b
With or choose between Auto, PAL, SECAM,
NTSC 4.43 or NTSC 3.58.
Q
Why doesn't the video/DVD being played show on
screen?
A
Make sure the VCR or DVD player is connected to the
television, then select the correct input by pressing
o
.
Q
Why is there a good video picture but no sound?
A
Check all lead connections.
Q
Why is there a picture but no sound?
A
Check the volume has not been turned down or that
sound mute has not been selected.
Q
Why is the VCR/DVD picture in black and white?
A
Check that the correct input has been chosen, S-
VIDEO or AV.
Q
What else can cause a poor picture?
A
Interference or a weak signal. Try a different television
station. Manual Fine Tuning may help.
Questions and
12
Answers
Q
Why doesn't the remote control work?
A
Check the batteries aren't dead or inserted incorrectly.
Q
Why is there a message permanently on the screen?
A
Remove it by pressing
Q
Why is there incorrect or no sound when in DTV
mode?
A
Press s to ensure the hard of hearing option has
not been selected.
Q
What can be done if the PIN number has been
forgotten?
A
Use the Master PIN code of 1276, then change to a
number of your choice. Ensure that no-one else can
use the Master PIN by removing the Owner's Manual.
Q
Why when digital subtitles have been selected are
they not showing on screen?
A
Subtitles are not currently being transmitted by the
broadcaster.
Q
Why is there no digital text service?
A
The digital programme being viewed is not
broadcasting digital text. Try another digital
programme.
Q
Why are there problems with analogue text?
A
Good performance of text depends on a good strong
broadcast signal. This normally requires a roof or loft
aerial. If the text is unreadable or garbled, check the
aerial. Go to the main index page of the text service
and look for the User Guide. This will explain the basic
operation of text in some detail.
Q
Why are the four coloured text numbers visible but
no text?
A
Text has been selected whilst viewing an external
source i.e. DVD or VCR. No text will appear on screen
or a box may appear stating no information is
available. Select a broadcasting channel and press
k
to access.
.