Columbia-Spas Aeware Owner's Handbook Manual
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Columbia-Spas Aeware Owner's Handbook Manual

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2014 OWNER'S HANDBOOK
A Spa Owner's Guide For The Care
And Maintenance Of Your New Columbia Spa
Please read this handbook carefully.
THIS HANDBOOK CONTAINS IMPORTANT SAFETY,
INSTALLATION AND OPERATING INSTRUCTIONS
ESSENTIAL FOR YEARS OF CAREFREE SPA
ENJOYMENT.
CAUTION: READ AND FOLLOW THE
INSTRUCTIONS CONTAINED IN THIS HANDBOOK

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Summary of Contents for Columbia-Spas Aeware

  • Page 1 2014 OWNER’S HANDBOOK A Spa Owner’s Guide For The Care And Maintenance Of Your New Columbia Spa Please read this handbook carefully. THIS HANDBOOK CONTAINS IMPORTANT SAFETY, INSTALLATION AND OPERATING INSTRUCTIONS ESSENTIAL FOR YEARS OF CAREFREE SPA ENJOYMENT. CAUTION: READ AND FOLLOW THE INSTRUCTIONS CONTAINED IN THIS HANDBOOK...
  • Page 2 ABOUT YOUR SPA Please take a few minutes to read this handbook. A thorough knowledge of the basic safety precautions and proper maintenance procedures will provide years of safe and pleasant enjoyment of your new Columbia spa. WARNING – PROLONGED EXPOSURE TO DIRECT SUNLIGHT WITHOUT WATER IN THE SPA WILL CAUSE SPA SURFACE DAMAGE AND JET DAMAGE AND WILL VOID ALL WARRANTIES.

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS **A licensed electrician MUST install your spa to avoid danger to yourself, household, or guests. FAILURE TO OBTAIN PROPER INSTALLATION WILL VOID YOUR SPA WARRANTY. *GFCI MUST BE TESTED BEFORE EACH USE OF THE SPA 1. READ AND FOLLOW ALL INSTRUCTIONS Extreme caution must be exercised to 2.

  • Page 4: Safety Precautions

    e. Persons suffering from obesity or with a medical history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a spa or hot tub. Persons using medication should consult a physician before using a spa or hot tub since some medication may induce drowsiness while other medication may affect heart rate, blood pressure, and circulation.
  • Page 5  Never use your spa when taking anticoagulants, antihistamines, vasoconstrictors, vasodilators, stimulants, hypnotics, narcotics, or tranquilizers.  Pregnant women, persons with heart disease, diabetes, high or low blood pressure or any serious illness should not enter a spa without prior consultation with their doctor. ...

  • Page 6: Electrical Installation

    ELECTRICAL INSTALLATION Equipment Access To access the electrical equipment system in your spa the Eco-wood or natural cedar slats and panel must be removed. The panel below the topside control is typically the one to remove to access the equipment. (Actual slat and screw locations will vary depending on the spa model) 120 VOLT INSTALLATION For spas with a Control Unit designed to operate at 120V, 60Hz.
  • Page 7 Illustrations are for reference only. Your instillation may differ. Consult a licensed electrician for your install. SPA PREPARATION IMPORTANT! A minimum of 6 jets, per pump, must be in the open position at all times. Damage resulting from failure to do so will not be covered under your warranty. PREPARE THE SPA FOR FILLING a.
  • Page 8 FILL THE SPA a. Never fill your spa with water from a water softener. This will damage your spa components. The use of a in-line hose filter cartridge is acceptable b. Fill your spa with water before applying power to your spa. Running your spa without water can cause permanent damage to your spa and equipment and void your warranty.
  • Page 9 Y Series TechBook Spa not heating / flow chart & step-by-step If spa is not heating, follow this troubleshooting flow chart: Replace heater Flow chart Check  wiring and  plugs  Replace if  Refer to specific  needed error message  section Are there any error Are heater Replace  messages screws properly heater...
  • Page 10 Y Series TechBook Step-by-Step Nothing seems to work! Verify that all screws are  properly tightened on  the terminal block Turn  power off and make sure  that all cables hold firmly  in the terminal block if you  pull on them Once done,  turn power back on For 1-phase system For 2-phase system For 3-phase system For 3-phase Delta system • Measure voltage between   • Measure voltage between   • On the terminal block,   • Measure voltage between     line 1 and neutral, between     line 1 and line 2, between     measure voltage between     line 1 and neutral and    ...
  • Page 11 Y Series TechBook Nothing seems to work (European version)/ flow chart If nothing seems to work, turn off the main breaker and visually inspect power input cable, gently pulling on it to make sure is properly tightened. Turn the main breaker back on and follow this troubleshooting flow chart: Flow chart For European systems Replace spa pack  ...
  • Page 12 Y Series TechBook Nothing seems to work / flow chart & step-by-step If nothing seems to work, turn off the main breaker and visually inspect power input cable, gently pulling on it to make sure is properly tightened. Turn the main breaker back on and follow this troubleshooting flow chart: Flow chart For North American systems Replace spa pack  ...
  • Page 13 Y Series TechBook / flow chart & step-by-step Ozonator doesn't work If the ozonator is not working, follow this troubleshooting flow chart: Ozonator output will be shut down when Pump 1, Pump 2 or blower have been turned on manually Flow chart Replace ozonator Check  wiring and  plugs  Do you read Replace if  120 V for a Replace spa pack  needed Has Filter Cycle 120 V ozonator if you still aren’t ...
  • Page 14 Y Series TechBook Circulation pump doesn't work / flow chart & step-by-step If circulation pump is not working, follow this troubleshooting flow chart: Flow chart Replace Cir Pump Check  wiring and  plugs  Do you read Replace if  120 V for a 120 V needed Verify if low-level ...
  • Page 15 Y Series TechBook Pin 1 Pin 2 Pin 3 Pin 3 Pump 2 fuse (F3) •   If Pump 2 does not  •  Turn Pump 2 to high  •  Turn Pump 2 to low  •   If voltage is as it should  work in either speed,  speed and take voltage  speed and take voltage  be, replace Pump 2 replace Pump 2 fuse reading between: reading between: •   If not, replace spa pack •   If replacing the fuse    Pin 1 & Pin 3   Pin 2 & Pin 3 is not effective or  if Pump 2 works in    Your reading should be:   Your reading should be: only one speed, take ...
  • Page 16 Y Series TechBook Pump 2 or blower doesn't work / flow chart & step-by-step If Pump 2 or blower is not working, follow this troubleshooting flow chart: Replace  Refer to specific Pump 2 or  section indicated blower by error message. Measure  Check  voltage on ...
  • Page 17 Y Series TechBook Pump 1 low speed  fuse (F2)* Pin 1 Pin 2 Pin 3 Pin 3 Pump 1 high speed  fuse (F1) •   If Pump 1 does not  •  Turn Pump 1 to high  •  Turn Pump 1 to low  •   If voltage is as it should  work in either speed,  speed and take voltage  speed and take voltage  be, replace Pump 1 replace appropriate  reading between: reading between: Pump 1 fuse •   If not, replace spa pack   Pin 1 & Pin 3   Pin 2 & Pin 3 •   If replacing the fuse  is not effective or ...

  • Page 18: Troubleshooting

    Y Series TechBook Troubleshooting Pump 1 doesn't work / flow chart & step-by-step If Pump 1 is not working, follow this troubleshooting flow chart: Flow chart Refer to specific Check  section indicated Measure  wiring and  by error message. voltage on  plugs  the board  Replace if ...
  • Page 19 Y Series TechBook OH error message / flow chart & step-by-step Water temp. in the spa has reached 108°F Step-by-Step Flow chart Remove  spa cover  Replace  Add cold  and let  spa pack,  water and  system cool  if problem  lower filter  down, until  persists cycles the error  Measure water  clears temperature  with a DIGITAL  thermometer ...
  • Page 20 Y Series TechBook FLO & UPL error message / flow chart & step-by-step The system did not detect any water flow while the primary pump was running. Follow the troubleshooting flow chart below to identify the problem: Make sure that the low-level programming has been properly set, with or without circulation pump  (depending on your system configuration) Flow chart Remove ...
  • Page 21 Y Series TechBook Live Return Ground If weather is very hot: If hot weather is not a To shorten filter cycle factor: duration:   6 Press and hold the Light   1 Remove spa cover 2 Lower Set Point     3 With a voltmeter, read    below current water     key for 5 seconds    (even during the night)      voltage between the     Start blower if spa is     temperature  ...
  • Page 22 Y Series TechBook HL error message / flow chart & step-by-step The system has shut down because the temperature at the heater has reached 119°F (48°C). Flow chart Remove spa cover Wait until spa cools  (even during the night) down (add cold water  if needed) Start blower, if spa is  Reset system* equipped with one Is the weather very hot? Replace ...
  • Page 23 Y Series TechBook Hr error message / flow chart & step-by-step An internal hardware error has been detected Step-by-Step Restart the  Replace spa pack  spa pack,  and start  if problem  & stop all  persists outputs • Restart the spa pack and  start & stop all pumps  and blower • If error reappears,  replace the spa pack  Prr error message / flow chart & step-by-step Regulation probe issue Flow chart Verify if ...
  • Page 24 Y Series TechBook Y Series error codes Error codes indicate a failure condition or a problem which needs to be corrected to ensure proper functioning  of the system Both the error code and the water temperature are alternatively displayed All errors codes will be displayed on the keypad display An internal hardware error has been detected in the spa pack The Prr error message indicates a problem with the  regulation probe The system is constantly verifying if  temperature probe reading is within normal limits Water temperature at the heater has reached 119°F Do not enter spa water! The system did not detect any water flow while the main  pump was running No low-level configuration software has been  downloaded into the system Temperature inside the spa skirt is too high,   causing the internal temperature in the spa pack to go  above normal limits Water temperature in the spa has reached 108°F  Do not enter spa water!
  • Page 25 Y Series TechBook If the readings received  Smart Winter Mode Cool down Water temperature from the system are not  regulation valid, blanks (- - -) will be  Our Smart Winter Mode  After heating the spa water  displayed until normal  In a regulation cycle,  protects your system  to the desired Set Point,  readings have been  the heater is turned off,  the system first generates  from the cold by turning  successfully recorded  water flow through the  pumps on several times a  but its associated pump  heater housing and the  day to prevent water from  (Pump 1 low-speed or CP)  After verifying pump  plumbing, in order to  freezing in pipes remains on for a certain  activation and taking  ensure accurate water  The Smart Winter Mode amount of time to ensure ...
  • Page 26 Y Series TechBook Programming the system Up/Down key Off Mode Setting filter cycle duration Depending on system  Use   Up/  keys  This mode allows you  Press and hold   or  Down the Prog configuration the system  to set desired water  to stop all outputs for   key until the display  Light 30 minutes to perform a  performs either purge  temperature The  shows  d xx , with " "  cycles or filter cycles temperature setting will  quick spa maintenance representing the duration   ...
  • Page 27 Y Series TechBook Function description Smart Winter Mode Pump 1 Pump 2 Blower Light Filter Heater Set Point indicator indicator indicator indicator indicator indicator indicator indicator Key 1  Key 2 Light key Up/Down key Instructions Key 2 Key 1 Key 2 Light key (single pump or blower) (single pump & blower) Press ...
  • Page 28 Y Series TechBook Keypad overview The following instructions are generic and provide a quick  overview of the main keypad functions Please refer to  your own QRC for specific functions The Y Series spa pack is compatible with the following  keypads: ink200, ink400, ink450, ink600 (streamlined)  Ink19, ink35, ink8 (with inlink connector) and ink800  (color display)...

  • Page 29: Water Chemistry Guidelines

    WATER CHEMISTRY GUIDELINES IMPORTANT! It is essential that regular maintenance and proper chemistry be maintained to avoid possible damage to the spa or equipment. Failure to maintain the correct chemical balance can void your warranty. Since water chemistry varies from region to region, you should refer to your spa dealer for advice on how to best treat the water in your area.

  • Page 30: Maintaining Your Spa

    MAINTAINING YOUR SPA TROUBLESHOOTING—SPA WATER SYMPTOM POSSIBLE CAUSE SOLUTIONS  Low pH  Raise pH with chemicals WATER  Bacterial or  Shock the spa. If the problem can be seen, draining and cleaning the ODOR spa might be needed. algae growth ...
  • Page 31 DRAINING It is recommended to completely drain the spa at least four times a year. Otherwise, the water becomes chemically "saturated" and no longer responds to regular chemical upkeep. To drain the spa, turn off the power supply to the spa. Turn OFF the main power switch. Unplug the electrical cord (if equipped), or turn OFF the circuit breakers.
  • Page 32 HEATER HIGH-LIMIT PROTECTION SYSTEM Your spa is equipped with an high limit/ over heat protection system. The system will shut the heater down if the temperature at the heater has reached 119°F (48°C). Do not enter the water! Turn off the power, remove the spa cover and allow the water to cool down.

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