GMC Acadia 2012 Owner's Manual page 228

7-48 Infotainment System
Sometimes the wireless headphone audio cuts out or
buzzes.
The remote and/or the headphones are lost.
The DVD is playing, but there is no picture or sound.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen might display
one of the following:
Disc Load/Eject Error: This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Tips and Troubleshooting Chart (cont.)
Problem
Disc Region Error: This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
Z
the
the radio.
Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers, or use a
cellular telephone in the vehicle.
Check that the headphones are on correctly using the L
(left) and R (right) on the headphones.
See your dealer for assistance.
Check that the RSE video screen is sourced to the DVD
player.
EJECT button is pressed on
Recommended Action
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile
faxes, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®
System.