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AIP-311 VOIP PHONE
User manual
AIMMER TECHNOLOGY CO.,LIMITED
www.aimmertech.com
FAX:+0086-755-83464309
TEL:+0086-755-23934589

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  • Page 1 AIP-311 VOIP PHONE User manual AIMMER TECHNOLOGY CO.,LIMITED www.aimmertech.com FAX:+0086-755-83464309 TEL:+0086-755-23934589...
  • Page 2: Table Of Contents

    Table of Content 1. INTRODUCING AIP-311 VOIP PHONE ..................4   AIP-311 ................4   1.1. T HANK YOU FOR YOUR PURCHASING ........................4   1.2. D ELIVERY ONTENT ............................4   1.3. K EYPAD ....................... 6   1.4. P ORT FOR CONNECTING 2.
  • Page 3   4.3.2.4. Service Port ..........................25   4.3.2.5. DHCP SERVER .......................... 26   4.3.2.6. SNTP ............................28 4.3.3. VOIP ............................ 29     4.3.3.1. SIP Config ............................ 29   4.3.3.2. IAX2 Config ..........................32   4.3.3.3. Stun Config ..........................33  ...
  • Page 4: Introducing Aip-311 Voip Phone

    1. Introducing AIP-311 VoIP Phone 1.1. Thank you for your purchasing AIP-311 Thank you for your purchasing AIP-311, AIP-311 is a full-feature telephone that provides voice communication over the same data network that your computer uses. This phone functions not...
  • Page 5 for more details). In idle mode, press this key, LCD will show “Do Not Disturb”, and this phone is set to be No disturbing mode. Press this key again to cancel this function. Use the key to realize blind transfer or attended transfer please refers to 3.4.-call transfer for more details).
  • Page 6: Port For Connecting

    Port type: RJ-9 connector Headset Port type: 3.5mm jack AIP-311 provide two Ethernet ports and a power adaptor. Also has two headset interfaces with RJ-9 port and 3.5mm jack. Please refer to safety notes of this manual carefully before power adaptor is connected.
  • Page 7: Initial Connecting And Setting

    Initial connecting and Setting 2.1. Connect the phone 2.1.1. Connect to network Step 1: Connect the IP Phone to the corporate IP telephony network. Before you connect the phone to the network, please check if your network can work normally. You can do this in one of two ways, depending on how your workspace is set up.
  • Page 8: Power Adaptor Connection

    If phone has registered to the server, you can place or answer calls. 2.2. Basic Initialization AIP-311 is provided with a plenty of functions and parameters for configuration. User needs some network and VoIP knowledge so that user could understand the meanings of parameters. In order to make user use the phone more easily and convenient, there are basic configurations introduced which is mandatory to ensure phone calls.
  • Page 9 displayed, screen will display the current password: ******, and confirm: you need input the password again, after confirm, press soft2 (OK) to save the Account and password. 6. Press Soft3 (Quit) once return to “Net Mode”. Press Soft2 (Save) the screen will show “Saved” and then jump to show the current net mode.
  • Page 10 “saved” shown, screen will jump to show the current net mode. to main interface and at this time phone is Press or Soft3 (Quit) thrice back trying to change to DHCP mode . Press until the phone shows “DHCP”,If the screen shows the IP address and gateway which were set just now, it shows that DHCP mode takes effect.
  • Page 11: Aip-311'S Basic Operation

    Hook off (screen will show the current using line, or you could press key L1-L3 to select), after getting dialing tone, you could begin to dial number. After finishing it, press # and AIP-311 will send the number and call the number. When you hear a ring-back tone and screen shows the callee’s number, it shows that the person you called is ringing.
  • Page 12: End Calls

    After finishing it, press # and AIP-311 will send the number and call the number. When you hear the ringback tone and screen shows the callee’s number, it shows that the person you called is ringing. If callee answers the call, you can begin to talk and your phone will keep showing callee’s number and counting time.
  • Page 13: Call Hold

    Soft3 (Close) or press 3.7. Call records AIP-311 supports 100 items of missed call, 100 items of incoming call, and 100 items of dialed call. If the records are full, the newest will replace the oldest. If phone’s power cut or reboot, call records will be discarded.
  • Page 14: Special Keys

    check the details of this record, then press Soft2 (EDial) again to change the current number. Pressing Soft2 (Dial) will call this number directly if user don’t modify the number. If there is no missed call, screen will show “List Is Empty”. ...
  • Page 15: Call Pickup

    without the corresponding number key is required to enter SDial menu to find the set of numbers by Corresponds memory key or softkey3-Dial button to exhaled.  Realize Secondary Dial by Dialing for only one time When you make secondary dial in off-hook/hands-free or standby pre-input mode, press [hold] button to postpone input, and screen display will show ^.
  • Page 16: Redial/Unredial

    *2* means appointed prefix code. After making the above configuration, A can dial *2* plus B or C number to join B and C’s call. User can set prefix in random, in the case of no affecting current dialing rules. 3.11.
  • Page 17: Web Configuration

    4. Web configuration 4.1. Introduction of configuration 4.1.1. Ways to configure AIP-311 has three different ways to different users.  U se phone keypad.  se web browser(recommendatory way).  se telnet with CLI command. 4.1.2. Password Configuration There are two levels to access to phone: root level and general level. User with root level can browse and set all configuration parameters, while user with general level can set all configuration parameters except SIP (1-2) or IAX2’s that some parameters can not be changed, such as server...
  • Page 18: Wizard

    4.3.1.2. Wizard Wizard Field Name Explanation Please select the proper network mode according to the network condition. AIP-311 provide three different network settings:  Static: If your ISP server provides you the static IP address, please select this mode, then finish Static Mode setting.
  • Page 19  DHCP: In this mode, you will get the information from the DHCP server automatically; need not to input this information artificially.  PPPoE: In this mode, your must input your ADSL account and password. You can also refer to 3.2.1 Network setting to speed setting your network. Choose Static IP MODE,click【NEXT】can config the network and SIP(default SIP1)simply, also can browse too.
  • Page 20: Call Log

    Display detailed information that you manual config. Choose DHCP MODE, click 【 NEXT】 can config SIP(default SIP1)simply, also can browse too. Click【BACK】can return to the last page. Like Static IP MODE。 Choose PPPoE MODE, click 【NEXT】 can config the PPPoE account/password and SIP(default SIP1)simply, also can browse too.
  • Page 21: Network

    MMI SET Field name explanation Language Set Set the language of phone, English is default. The greeting message will display on LCD when phone is idle. It Text Message can support 16 chars. The default chars are VOIP PHONE. Line Info In the standby screen showing the registration number of lines, when the time is displayed as NULL is not registered.
  • Page 22 Please select the proper network mode according to the network condition. AIP-311 provide three different network settings:  Static: If your ISP server provides you the static IP address, please select this mode, then finish Static Mode setting. If you don’t know about parameters of Static Mode setting, please ask your ISP for them.
  • Page 23: Lan Config

    4.3.2.2. LAN Config LAN Config Field name explanation LAN IP Specify LAN static IP. Netmask Specify LAN Netmask. Select the DHCP server of LAN port or not. After you modify the DHCP Service LAN IP address, phone will amend and adjust the DHCP Lease Table and save the result amended automatically according to the IP address and Netmask.
  • Page 24: Qos Configuration

    In chart 1, there is a layer 2 switches without setting VLAN. Any broadcast frame will be transmitted to the other ports except the send port. For example, a broadcast information is sent out from port 1 then transmitted to port 2,3and 4. In chart 2, red and blue indicate two different VLANs in the switch, and port 1 and port 2 belong to red VLAN, port 3 and port 4 belong to blue VLAN.
  • Page 25: Service Port

    After enable VLAN, system will set packets with different type of VLAN ID. Undifferentiated means after using VLAN, both VoIP packets and other data packets will use the voice VLAN ID; tag Voice/Data VLAN differentiated means after using VLAN, VoIP(signal and voice) differentiated packets will add voice VLAN ID, and other data packets will add data VLAN ID;...
  • Page 26: Dhcp Server

    SERVICE PORT Field name explanation set web browse port, the default is 80 port,if you want to enhance HTTP Port system safety,you'd better change it into non-80 standard port; Example: The IP address is 192.168.1.70. and the port value is 8090, the accessing address is http://192.168.1.70:8090 Telnet Port Set Telnet Port, the default is 23.
  • Page 27: Dhcp Server

    DHCP SERVER Field name explanation DHCP Leased Table IP-MAC mapping table. If the LAN port of the phone connects to a device, this table will show the IP and MAC address of this device. Shows the DHCP Lease Table, the unit of Lease time is Minute. Lease Table Name Specify the name of the lease table Start IP...
  • Page 28: Sntp

    2)If you modifies the DHCP lease table, you need save the configuration and reboot. 4.3.2.6. SNTP Setting time zone and SNTP (Simple Network Time Protocol) server according to your location, you can also manually adjust date and time in this web page. SNTP Field name explanation...
  • Page 29: Voip

    Notice: You need specify the above all items. 4.3.3. VOIP 4.3.3.1. SIP Config Set your SIP server in the following interface. SIP Config Field name explanation - 29 -...
  • Page 30 Choose line to set info about SIP, there are 3 lines to choose. You can switch by 【Load】 button. Register Status Shows if the phone has been registered the SIP server or not; or so, show Unapplied; Server Name Set the server name. Server Address Input your SIP server address.
  • Page 31 authorization work, if it is enable. Enable/Disable keeps NAT of SIP alive. NAT Keep Alive If some server refuse to register with too short interval time, and has no packets sending to device in private network to keep NAT alive, user could set this function ON. It need set the keep alive interval time less than the NAT server’s.
  • Page 32: Iax2 Config

    Signal Encode Enable/Disable Signal Encrypt. RTP Encode Enable/Disable RTP Encrypt. Enable Session Timer Set Enable/Disable Session Timer, whether support RFC4028.It will refresh the SIP sessions. Answer With Single Codec Enable/Disable the function when call is incoming, phone replies SIP message with just one codec which phone supports. Auto TCP Set to use automatically TCP protocol to guarantee usability of transport as message is above 1300 byte...
  • Page 33: Stun Config

    replace the echo test text. So user can dial the numeric number to test echo voice test. This function is provided with server to make endpoint to test whether endpoint could talk through server normally. Echo Test Text Specify echo test text’s name. Refresh Time Set expire time of IAX2 server register, you can set it between 60 and 3600 seconds.
  • Page 34: Dial Peer Setting

    Set STUN Effective Time. If NAT server finds that a NAT STUN Effect Time mapping is idle after time out, it will release the mapping and the system need send a STUN packet to keep the mapping effective and alive. Local SIP Port Set the SIP port.
  • Page 35: Dial Peer

    DIAL PEER Field name explanation There are two types of matching conditions: one is full matching, the other is prefix matching. In the Full matching, you need input your desired phone number in this blank, and then you need dial the Phone number phone number to realize calling to what the phone number is mapped.
  • Page 36 don’t set it. Delete Length Set delete length. This is optional config item. For example: if the delete length is 3, the phone will delete the first 3 digits then send out the rest digits. You can refer to examples of different alias application to know how to set delete length.
  • Page 37: Phone

    This setting will realize speed When you dial “2”, dial function, after you dialing the SIP1 server will the numeric key “2”, the number receive 33334444 after all will be sent out. The phone will automatically When dial send out alias number adding “8309“, SIP1 your dialed number, if your...
  • Page 38: Call Service

    DSP Configuration Field name explanation First Codec The fist preferential DSP codec: G.711A/u, G.722, G.723, G.729,G.726,AMR Second Codec The second preferential DSP codec: G.711A/u, G.722, G.723, G.729,G.726 Third Codec The third preferential DSP codec: G.711A/u, G.722, G.723, G.729,G.726,AMR Forth Codec The forth preferential DSP codec: G.711A/u, G.722, G.723, G.729,G.726,AMR Fifth Codec...
  • Page 39 white list Limit List and so on. Call Service Field name explanation Specify Hotline number. If you set the number, you can not dial Hotline any other numbers. No Answer Time Specify No Answer Time Set Prefix in peer to peer IP call. For example: what you want to dial is 192.168.1.119, If you define P2P IP Prefix as 192.168.1., P2P IP Prefix you dial only #119 to reach 192.168.1.119.
  • Page 40: Digital Map Configuration

    handdown time, it automatically put a dial tone. Configuring the mute mode, if the mute mode, calls lcd will flash Mute Mode tips, but does not ring XML Server Xml configuration server address and the default xml file name Warm line set timeout to set the time line when more than warm, it Warm Line Time will automatically exhaled hotline number, if configured to 0, the hook immediately exhaled hotline number.
  • Page 41 phone can be added a special rule to realize it. so user can dial a number as external line prefix and get the secondary dial tone to keep dial the external number. After finishing dialing, phone will send the prefix and external number totally to the server. For example, there is a rule 9, xxxxxxxx in the digital map table.
  • Page 42: Phone Book

    simultaneously, System will stop dialing and send number according to your set rules. 4.3.4.4. Phone Book You can input the name, phone number and select ring type for each name here. Phone Book Field name explanation Shows the detail of current phonebook. Name Shows the name corresponding to the phone number Number...
  • Page 43 Function Key Field name explanation Contrast Set contrast of screen Luminance Set luminance of screen Line: select SIP1, SIP2, SIP3, Dial peer, or IAX2 in function key type. After you set it, you pick up handset or hands-free, press this function key, then you can use the corresponding IP line.
  • Page 44: Maintenance

    4.3.5. Maintenance 4.3.5.1. Auto Provision Auto Provision Field name explanation Current Config Version Show the current config file’s version. Server Address Set FTP/TFTP/HTTP server IP address for auto update. The address can be IP address or Domain name with subdirectory. Username Set FTP server Username.
  • Page 45: Config Setting

    Level 3---error: The error will affect your system working. Level 4---warning: There are some potential dangers. But your system can work. Level 5---notice: Your system works well in special condition, but you need to check its working environment and parameter. Level 6---info: the daily debugging info.
  • Page 46: Update

    then you will save the config file in .txt format User can restore factory default configuration and reboot the phone. If you login as Admin, the phone will reset all configurations and Clear Config restore factory default; if you login as Guest, the phone will reset all configurations except for VoIP accounts (SIP1-2 and IAX2) and version number.
  • Page 47: Account Config

    from FTP/TFTP server. Protocol Select FTP/TFTP server 4.3.5.5. Account Config You can add or delete user account, and change the authority of each user account in this web page Account Configuration Field name explanation Keyboard Password Set the password for entering the setting menu of the phone by the phone‘s key board.
  • Page 48: Security

    If you modified some configurations which need the phone’s reboot to be effective, you need click the Reboot, then the phone will reboot immediately. Notice: Before reboot, you need confirm that you have saved all configurations.. 4.3.6. Security 4.3.6.1. MMI Filter MMI Filter User could make some device own IP, which is pre-specified, access to the MMI of the phone to config and manage the phone.
  • Page 49: Firewall Configuration

    Firewall Configuration In this web interface, you can set up firewall to prevent unauthorized Internet users from accessing private networks connected to the Internet (input rule), or prevent unauthorized private network devices from accessing the Internet (output rule). Firewall supports two types of rules: input access rule and output access rule. Each type supports at most 10 items.
  • Page 50: Nat Config

    Src Mask just point to one host; 255.255.255.0 means point to a network which network ID is C type. Set the destination address’ mask. For example, 255.255.255.255 Des Mask means just point to one host; 255.255.255.0 means point to a network which network ID is C type.
  • Page 51 resources by building a DMZ region which can provide the network level protection for the equipments environment, reduce the risk which is caused by providing service to distrust customer, and is the best position to put public information The following chart describes the network access control of DMZ NAT Configuration Field name explanation...
  • Page 52: Vpn Config

    Shows the NAT TCP mapping table Shows the NAT UDP mapping table Transfer Type Select the NAT mapping protocol style, TCP or UDP Inside IP Set the IP address of device which is connected to LAN interface to do NAT mapping. Inside Port Set the LAN port of the NAT mapping Outside Port...
  • Page 53: Vpn Configuration

    VPN Configuration Field name explanation VPN IP Shows the current VPN IP address Select L2TP. You can choose only one for current state. After you select it, you’d better save configuration and reboot your phone. Enable VPN Select it or not to enable or disable VPN; VPN Server Addr Set VPN L2TP Server IP address VPN User Name...
  • Page 54: Logout

    4.3.7. Logout Click Logout,and you will exit web page. If you want to enter it next time, you need input user name and password again. - 54 -...
  • Page 55: Configuration Via Keypad

    5. Configuration via Keypad 5.1. Keypad introduction User can browse, modify or cancel via screen menu by using  Use need input password (default 123),when login the menu (system config) 5.2. Menu Tree Menu Tree List: System User Config Config Network Call Service Reboot...
  • Page 56: Appendix

    6. Appendix 6.1. Specification 6.1.1. Hardware Item AIP-311 Adapter Input: 100-240V (Input/Output) Output: 5V 1A port 10/100Base- T RJ-45 for LAN 10/100Base- T RJ-45 for PC Power Consumption Idle: 2.5W/Active: 2.8W LCD Size 128x96 53.5 x 70mm Operation Temperature 0~40℃...
  • Page 57: Network Features

     Support daylight saving time  Support path, gruu  Support SIP Privacy  Support SMS  Support WMI  Support Speed dial  Support XML 6.1.3. Network features  WAN/LAN: support bridge and router model  Support PPPoE for xDSL ...
  • Page 58: Digit-Character Map Table

    6.2. Digit-character map table Keypad Character Keypad Character 7 P Q R S p q r s 2 A B C a b c 8 T U V t u v 3 D E F d e f 9 W X Y Z w x y z 4 G H I g h i 5 J K L j k l 6 M N O m n o...

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