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User Manual
VoIP Phone
Model: EP-636
Shenzhen HyberTone Technology Co.,Ltd.
Http://www.hybertone.com
Support@hybertone.com
Marketing@hybertone.com

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Summary of Contents for Hybertone EP-636

  • Page 1 User Manual VoIP Phone Model: EP-636 Shenzhen HyberTone Technology Co.,Ltd. Http://www.hybertone.com Support@hybertone.com Marketing@hybertone.com...
  • Page 2: Table Of Contents

    EP-636 VOIP Phone Http://www.hybertone.com contents 1 Overview................5 1.1 General Information........................5 1.2 Compliance ..........................5 1.3 Hardware Characteristics ......................6 1.4 Software Characteristics ......................6 1.5 Unpacking the IP Phone Package ...................6 1.6 Front View ..........................8 1.7 Rear View ..........................9 2 Installing the IP Phone ............9 2.1 Preparing the IP Phone......................9...
  • Page 3 EP-636 VOIP Phone Http://www.hybertone.com 4.1 Phone Menu Operation ......................18 4.2 Menu Content........................18 4.2.1 Call List..........................18 4.2.2 Phone Book........................19 4.2.3 System Tools........................20 4.2.3.1 Phone Status ......................20 4.2.3.2 SYSTEM VERSION....................20 4.2.3.3 RING VOLUME.....................20 4.2.3.4 LCD CONTRAST....................21 4.2.3.5 RESET CONFIG.....................21 4.2.4 DEVICE CONFIG ......................21 4.2.5 VOICE MAIL ........................21...
  • Page 4 EP-636 VOIP Phone Http://www.hybertone.com 5.4.4 NAT Traversal .......................36 5.4.4.1 None ........................37 5.4.4.2 Port-forwarding.......................37 5.4.4.3 Relay Proxy......................37 5.5 Phone Settings........................38 5.5.1 Prefix Dial Timer ......................39 5.5.2 F1 Key Redefine ......................39 5.5.2.1 Prefix........................39 5.5.2.2 Speed Dial .......................39 5.5.2.3 Calling Function......................40 5.5.3 F2 Key Redefine ......................40 5.5.4 Hold Key Redefine ......................40...
  • Page 5: Overview

    PBX or KEY LINE PHONE. It can also be used as LAN phone or hot-line phone. When it is disposed into SIP, EP-636 can cooperate with most SIP system. Besides having popular g.723 and g.729, it can use low-priced GSM voice compression algorithms.
  • Page 6: Hardware Characteristics

    EP-636 VOIP Phone Http://www.hybertone.com 1.3 Hardware Characteristics Ø ARM9 133MHZ Processor for high performance Ø DSP for voice codec and voice processing Ø Two 100BaseT Ethernet ports in comply with IEEE 802.3 for both LAN and PC connection. Ø LEDs for Ethernet port status Ø...
  • Page 7 EP-636 VOIP Phone Http://www.hybertone.com EP-636 Handset EP-636 Main Unit Coiled Phone Cord One Ethernet Cable (Straight Type) Power Adaptor: IN: AC100-240V; IP Phone Warranty Card, User Manual OUT: DC12V,500mA and CD •...
  • Page 8: Front View

    Http://www.hybertone.com 1.6 Front View Number Name Description Main Unit This is the main unit of the EP-636. Handset This part is the hardest receiver and microphone, used for phone conversation. This is the LCD of the IP phone. Up/Down The scroll keys are used to browse the menu list. Press Up key to view outgoing calls.
  • Page 9: Rear View

    EP-636 VOIP Phone Http://www.hybertone.com dial mode. TRANSFER Press this key to transfer a call to another phone terminal. MUTE Press this key to mute the voice signal transmitting to the other part. LCD shows “Mute” status. Press this key again to resume the voice signal transmission.
  • Page 10: Connection Diagrams

    EP-636 VOIP Phone Http://www.hybertone.com 2.2 Connection Diagrams There are mainly two modes of connection: home environment and office environment as follows: 2.2.1 Home User with ADSL/Cable Broadband Connection (PPPOE) INTERNE Broadband Modem LAN Port PC Port PC or Laptop IP Phone A.
  • Page 11: Office User In A Lan Environment

    EP-636 VOIP Phone Http://www.hybertone.com 2.2.2 Office User in a LAN Environment INTERNET Router LAN Port PC Port PC or Laptop PC or Laptop A. LAN Port This is a very typical office environment with a Broadband Router and Switch Hub already installed.
  • Page 12: Using The Ip Phone

    EP-636 VOIP Phone Http://www.hybertone.com If it’s the first time to start the phone, the following screen will appear. The phone is trying to detect your network environment. If your phone is not connected with network, the LCD will display: If your phone is connected with network, the LCD will display the following information orderly instead: Note: the options may be varied in different environment.
  • Page 13: Function Keys

    EP-636 VOIP Phone Http://www.hybertone.com 4、g、h、I、G、H、I 5、j、k、l、J、K、L 6、m、n、o、M、N、O 7、p、q、r、s、P、Q、R、S 8、t、u、v、T、U、V 9、w、x、y、z、W、X、Y、Z * . , ! ? : Space # @ % & 3.1.2 Function Keys Refer to the table in Section 1.6 for the description of the function keys. 3.2 Viewing the LCD in Idle State A.
  • Page 14: How To Make A Call

    EP-636 VOIP Phone Http://www.hybertone.com Once a call is terminated, the LCD displays “Call Ended”. 3.4 How to Make a Call 3.4.1 Normal Pick up the handset. A dial tone is heard from the Handset Receiver. Press the phone number via the number keypad. If you want to delete your input, press “F1”.
  • Page 15: Making A Phone Call Via Call List

    EP-636 VOIP Phone Http://www.hybertone.com 3) Highlight the phone number to be dialed out. 4) Press “OK”. 3.4.5 Making a Phone Call via Call List There are three types of phone history: Received Calls, Unanswered Calls, and Outgoing Calls. 1) Pick up the handset or press “MONITOR”.
  • Page 16: Answering A Waiting Call

    EP-636 VOIP Phone Http://www.hybertone.com 3.6 Answering a Waiting Call When you are in the process of a call and another call comes in, a short tone sounds in your handset and the LCD displays an incoming call message. There are two methods for you to select: (1) First hang up the current call, then picks up the handset and press “FLASH”...
  • Page 17: Call Transfer

    EP-636 VOIP Phone Http://www.hybertone.com 3) Press “F2” to enter a three-way conference. Note: If the call conference initiator hangs up, the call conference will be terminated immediately by hanging up both calls. If one of the called parties hangs up, the three-way conference will be terminated but the call with the other part is not affected.
  • Page 18: Phone Menu

    EP-636 VOIP Phone Http://www.hybertone.com 4 Phone Menu 4.1 Phone Menu Operation Press “MENU”, the screen will display the menu list page by page. Select any item you need by to select it and pressing “OK”. If you want to go back to the former screen, press pressing “ESC”.
  • Page 19: Phone Book

    EP-636 VOIP Phone Http://www.hybertone.com and then pressing “OK”. Select any item by using 1) Select “1.MISSED CALLS” as shown below. 2) Press “2” to view the “RECEIVED CALLS”. 3) Press “3” to view the “OUTGOING CALLS”. B. The call history of the selected category will be displayed in a chronological order with the latest called numbers displayed first.
  • Page 20: System Tools

    EP-636 VOIP Phone Http://www.hybertone.com 4.2.3 System Tools Press “MENU” and then select “3. SYSTEM TOOLS” by using and pressing “OK”. And you will see the following items. 4.2.3.1 Phone Status Select “1” to enter the “PHONE STATUS” menu. 1)Select “1” to view the LAN port IP address. If it is configured, the LCD will display If it is not configured, the LCD will display 2)Select “2”...
  • Page 21: Lcd Contrast

    EP-636 VOIP Phone Http://www.hybertone.com 4.2.3.4 LCD CONTRAST There are four levels for you to adjust from“*”to “****”by using 4.2.3.5 RESET CONFIG Select “4” to see the “RESET CONFIG” menu. You need to input login ID and password. This will reset the internal settings to their default values. Refer to the default setting for the default values.
  • Page 22: Configuration

    EP-636 VOIP Phone Http://www.hybertone.com 5 Configuration 5.1 Start Configuration Before starting configuration, you have to do two things: to retrieve an IP address and to log in to the phone. 5.1.1 To Retrieve an IP Address When you connect to the network, an IP address is the first key to achieve connection in network.
  • Page 23: Phone Status

    EP-636 VOIP Phone Http://www.hybertone.com 5.2 Phone Status This chapter describes phone status from phone information and network information. The status window displays the basic information of the system. It is also the first window while logging in to the web configuration utility. You can also bring up this window by clicking “Status” in the left menu bar.
  • Page 24: Phone Information

    EP-636 VOIP Phone Http://www.hybertone.com 5.2.1 Phone Information Phone Information includes Phone Number, Serial Number, Firmware Version and Hardware Version. Phone Number is the telephone number (or extension) you assigned to the IP Phone. It is a sequence of decimal digits that is used for identifying a telephone line in a telephone network. For example, 87957 is a valid phone number.
  • Page 25: Language

    EP-636 VOIP Phone Http://www.hybertone.com 5.3.1 Language Click “Language” to select one language according to your need. For example, if your present language used is English, click “English” in the “Language” menu, and your phone will display all information in English.
  • Page 26: Auto Dial Time

    EP-636 VOIP Phone Http://www.hybertone.com 5.3.5 Auto Dial Time Auto dial time refers to the time limit of auto dial. 5.3.6 Title It is the title displayed on the IP phone LCD. 5.3.7 Disable # as Dial Key If you click this item, when you press “#” key, it will not act as a symbol for ending the entry but as a number input.
  • Page 27: Call Settings

    EP-636 VOIP Phone Http://www.hybertone.com 5.4 Call Settings This chapter is about the basic settings to set up the internet connection through IP phone, concerning two kinds of endpoint types: H.323 phone and SIP phone. Besides, codec preference and NAT traversal are also included. Click “Call Settings” in the left menu of the configuration page, the “Call Settings”...
  • Page 28: Phone

    EP-636 VOIP Phone Http://www.hybertone.com 5.4.1 H.323 Phone H.323 is the international standard for multimedia communication over packet-switched networks, •...
  • Page 29: Gatekeeper Mode

    EP-636 VOIP Phone Http://www.hybertone.com including LANs, and the Internet. It is a standard approved by the International Telecommunication Union (ITU) in 1996 to promote compatibility in videoconference transmissions over IP networks. It is now considered to be the standard for interoperability in...
  • Page 30 EP-636 VOIP Phone Http://www.hybertone.com Port, Media Control Ports, RTP Ports, RTP QOS, and Transfer Mode. Click “Advance Settings” in the H.323 configuration page, the following screen will be displayed. H.323 ID is an alphanumeric string representing names, e-mail address, etc. It may be a user name, conference name, e-mail name, or other identifier.
  • Page 31: Sip Phone

    EP-636 VOIP Phone Http://www.hybertone.com Disable the Fast Start procedure is described in H.225.0. This option is mainly used for testing and solving compatibility problems. If not sure, let this option unselected. Ras Port is connected to an unreliable channel, which is used to convey the registration, admissions, bandwidth change, and status messages between two H.323 entities.
  • Page 32: Sip Proxy

    EP-636 VOIP Phone Http://www.hybertone.com 5.4.2.1 SIP Proxy The SIP Proxy acts as the call manager of all the incoming or outgoing calls to and from the SIP phone. The proxy address is the IP address or domain name of your IP-PBX or VoIP Service Switch.
  • Page 33: Home Domain

    EP-636 VOIP Phone Http://www.hybertone.com 5.4.2.5 Home Domain 5.4.2.6 Authentication Authentication mainly is the identification of the user. The IP messages between two parties use an authentication mechanism based on IDs and passwords. The authentication IDs and passwords are the credentials to determine whether the “IP Proxy” should accept or reject a session invitation.
  • Page 34 EP-636 VOIP Phone Http://www.hybertone.com •...
  • Page 35 EP-636 VOIP Phone Http://www.hybertone.com DTMF Payload Type is used to carry telephony tones and telephony signals. By using a distinct dynamic RTP payload type in the same RTP stream as the media, it is possible to carry DTMF tones, fax-related tones, standard subscriber line tones, country-specific tones and trunk events.
  • Page 36: Codec Preference

    EP-636 VOIP Phone Http://www.hybertone.com RTP Port is the target transport address for the RTP audio stream to be sent to. RTP QOS is a service field in UDP IP packets carrying a RTP data. Enter RTP QOS if your network supports “DiffServ” and can prioritize the packets to maintain voice quality. It includes three modes: None, IP TOS and DiffServ.
  • Page 37: None

    Echo server is a standard service implementing the ECHO protocol. 5.4.4.3 Relay Proxy Relay Proxy is HyberTone's proprietary NAT traversal technology which enables HyberTone's VoIP terminals to achieve successful deployment in most LAN environments. It includes Address, Ports, User Name, and Password.
  • Page 38: Phone Settings

    EP-636 VOIP Phone Http://www.hybertone.com 5.5 Phone Settings The Phone Settings configuration is shown as below: •...
  • Page 39: Prefix Dial Timer

    EP-636 VOIP Phone Http://www.hybertone.com 5.5.1 Prefix Dial Timer Prefix dial timer is the time limit of dialing the prefix number. The default is 30 seconds. 5.5.2 F1 Key Redefine There are three hold key define modes as below. 5.5.2.1 Prefix Prefix Num refers to the first several numbers of the phone number.
  • Page 40: Calling Function

    EP-636 VOIP Phone Http://www.hybertone.com speed dial to call 12345, you just press the F1 key to make the speed connection. Calling Function Num refers to the star command or a phone number you predefine to use in the phone operation. For example, you define it to 1234. When you are in the process of a call, press the F1 key and you will send the 1234 number information.
  • Page 41: Network Configurations

    EP-636 VOIP Phone Http://www.hybertone.com Press *80 to start the function of “Do Not Do Not Disturb (*80) Disturb”. Press *85 to disable the function of “Do Not Disable Do Not Disturb (*85) Disturb”. Disable All Caller ID Send (*81) Press *81 to disable all caller ID send.
  • Page 42: Obtain An Ip Address Automatically

    EP-636 VOIP Phone Http://www.hybertone.com 5.6.1.1 Obtain an IP Address Automatically This selection enables the IP phone to obtain an IP address from the LAN network. When selecting this selection, make sure that the network DHCP server is enabled. Note that certain broadband service providers may offer a direct LAN connection with DHCP Service.
  • Page 43: Pc Port Configurations

    EP-636 VOIP Phone Http://www.hybertone.com Hardware Address is an address used to enter the MAC address in XX: XX: XX: XX: XX: XX format. Broadcast Address is an address used to communicate with the other computers connected to the PC side of the SIP Phone.
  • Page 44: Disable

    EP-636 VOIP Phone Http://www.hybertone.com 5.6.2.3 Disable Click this item to disable the PC port. 5.6.2.4 Advance Configurations Click Address Settings and you will see the following items as shown in the below screen: Hardware Address and Broadcast Address. 5.6.3 Primary DNS DNS is the abbreviation for domain name server, domain name system.
  • Page 45: Timer Server

    EP-636 VOIP Phone Http://www.hybertone.com server IP address fails or is not available. You can obtain this from your ISP (For example: 202.67.156.222). If PPPoE Dialup Networking is used, the Secondary DNS will be obtained automatically from the ISP. This entry can be left blank.
  • Page 46: Maintain Phonebook

    EP-636 VOIP Phone Http://www.hybertone.com 5.7.2 Maintain Phonebook A. To Add a New Record Press “Add” button to add a new record. Then the screen will be displayed as follows. After entering all items, click the “Save” button to save the information you have entered.
  • Page 47: Online Upgrade

    EP-636 VOIP Phone Http://www.hybertone.com After entering the items you want to modify, click the “save” button to save your modification. If you want to delete this record, just click the “DELETE” button and this record will be deleted from the phone book menu.
  • Page 48: Save Configuration

    EP-636 VOIP Phone Http://www.hybertone.com 5.9 Save Configuration When you make any configuration changes to your IP phone, you must save the configuration you have done. Otherwise, your configuration will not take effect. Just click “Save Configuration” in the left menu of the configuration page and you will see the following screen, which means your configuration has been saved.
  • Page 49 EP-636 VOIP Phone Http://www.hybertone.com •...

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