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Troubleshooting
Visit
www.weatherdirect.com/help
Weather Direct devices will generally recover from most anomalies on their own within 24 hours.
If your Weather Direct device does not recover on it's own, you may need to power cycle the
gateway:
Unplug your Gateway for 10 seconds and then plug it back in.
•
When the Gateway is showing a solid red light:
Press and hold the PLUS button on the Display until it beeps.
•
Wait 1 minute for the forecast to update.
•
Note: If you are already registered with Weather Direct, a
•
Care and Maintenance
Extreme temperatures, vibration and shock should be avoided as these may cause
•
damage to the unit and give inaccurate readings.
Precautions shall be taken when handling the batteries. Injuries, burns, or property
•
damage may be resulted if the batteries are in contact with conducting materials,
heat, corrosive materials or explosives. The batteries shall be taken out from the unit
before the product is to be stored for a long period of time.
Immediately remove all low powered batteries to avoid leakage and damage.
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Replace only with new batteries of the recommended type.
When cleaning the display and casings, use a soft damp cloth only. Do not use
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solvents or scouring agents as they may mark the LCD and casings.
Do not submerge the unit in water. Furthermore, fix all parts in place where the units
•
are adequately protected against moisture and rain.
Special care shall be taken when handling a damaged LCD display. The liquid
•
crystals can be harmful to user's health.
Do not make any repair attempts to the unit. Return them to their original point of
•
purchase for repair by a qualified engineer. Opening and tampering with the unit may
invalidate their guarantee.
Never touch the exposed electronic circuit of the device as there is a danger of
•
electric shock should it become exposed.
Do not expose the units to extreme and sudden temperature changes, this may lead
•
to reduce their accuracy.
Batteries are the single largest cause of customer support cases. Please use plain
•
Alkaline batteries testing no less than 1.48 on a voltmeter or with and expiration date
7 years in the future.
Battery Replacement
We recommend that you replace the batteries in all units regularly to ensure optimum
accuracy of these units. Please see the battery life in the specifications below.
Help us to keep our environment clean. Return used batteries to an authorized depot.
for information on troubleshooting.
Page 21 of 24
Version 2 - 12/22/2011
SOLID RED LIGHT
is normal.
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