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KPU Entone User Manual

Kpu entone set top box user’s guide
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Entone Set Top Box User's Guide
"Totally Local, Simply Brilliant"

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  • Page 1 Entone Set Top Box User’s Guide “Totally Local, Simply Brilliant”...
  • Page 2 Welcome
to
 CommVision
 IPTV!
 
 KPU
 is
 committed
 to
 bringing
 you
 state‐of‐the‐art
 technology
 and
 exceptional
 value.
 
 With
 KPU
 CommVision
 IPTV
 you
 get
 100%
 digital
 quality
 programming,
 an
 interactive
 program
 guide,
 CD‐quality
 music
 channels,
on‐screen
Caller
ID,
parental
controls
and
more!
 
 Please
review
the
information
on
the
next
page
with
our
technician.

This
 information
 will
 insure
 that
 you
 have
 been
 provided
 the
 materials
 and
...
  • Page 3 Welcome
 
 Your
TVs
are
programmed
as
follows:
 
 
 
 TV
 
 
 
 Programming
 TV
 Location
 Channel/Input
 Code
 TV
1
 
 
 
 TV
2
 
 
 
 TV
3
 
 
 
 TV
4
 
 
 
 
 Modem:
 Model
 Location
 Wired/Wireless
 
 
 
 
 Set
Top
Boxes:
...

  • Page 4: Table Of Contents

    Table
of
Contents
 
 Introduction
 
 Equipment ..............
1‐2
 
 The
Remote .............. 
3‐4
 
 Getting
Started ............
5‐6
 
 Personal
Settings
 
 Parental
Controls ............
7‐8
 
 PIN
Settings............... 
8
 
 System
Features
 
 Menu ................ 
9
 
 Interactive
Program
Guide
(IPG)....... 
10‐11
 
 Favorites ..............
12
 
 Auto
Tune
&
Reminders ........... 
12
 
...
  • Page 5 Introduction
 
 
 
 Front
of
Entone
Amulet
 
 Part
Name
 Description
 Standby
Switch
 Power
up
or
put
Amulet
in
standby
mode.
 Standby/On
Indicator
 Amber
 in
 standby
 mode
 and
 starting
 Green
 when
started.
 Front
Panel
Display
 Start‐up
messages
 Clock
after
starting
 IR
receiver
 Remote
control
IR
receiver
 Arrow
keys
 UP
 arrow
 for
 setting
 HDMI
 and
 Component
 resolution.


 OK
button
 Trigger
remote
registration
mode.


 Reset
Pin
Hole
 Restart
Amulet.
 
 
 Cables
...

  • Page 6: Equipment

    
 Equipment
 
 
 
 
 Back
of
Entone
Amulet
 
 Part
Name
 Description
 Digital
Audio
 S/PDIF
digital
coaxial
RCA
audio
output
 S‐Video
 S‐Video
output
 Audio
Left/Right
 Composite
audio
output
 Video
 Composite
video
output
 Y
Pb
Pr
 Component
video
output
 Optical
Audio
 S/PDIF
digital
optical
audio
TOSLINK
output
 HDMI
 HDMI
output
 Ethernet
 RJ45
plug
for
connecting
to
ADSL
modem
or
 network
access
equipment
 RF
TV
 Type‐F
 connector
 for
 RF
 TV
 output
 (factory
 set
to
channel
10)
 10. Coax
out
 Type‐F
 connector
 for
 HomePNA
 coaxial
...
  • Page 7 
 
 
 Equipment
 
 Remote
 
 Remote
Buttons
 Description
 1. SETUP
 Special
Key
reserved
for
remote
programming
functions
 2. INPUT
 Changes
the
current
A/V
input
of
the
selected
device.

 INPUT
+
MENU
triggers
STB
User
Menu.
 3. INFO
 Displays
on‐screen
information
about
the
current
 television
program.
 4. LANG
 Reserved
for
future
use.
 5. GUIDE
 Displays
the
on‐screen
television
guide
which
provides
 information
about
current
and
future
television
 programming.
 6. VCR/DVD
Controls
 Buttons
used
for
VCR/DVD
play/stop/ffwd/rwd/pause.

 These
buttons
can
be
also
be
used
for
VCR‐like
controls
 with
VOD
services.
 7. OK
 Executes
the
currently
selected
menu
option.
 8. ENTER
 Confirms
the
channel
number
entered.
 9. MOVIES
 Displays
the
VOD
menu.
...

  • Page 8: The Remote

    
 The
Remote
 
 1
 13
 
 
 14
 2
 
 
 15
 3
 
 
 16
 
 4
 
 17
 
 5
 
 18
 
 
 6
 19
 
 
 
 7
 20
 
 
 
 21
 
 
 22
 
...

  • Page 9: Getting Started

    
 
 
 To
turn
the
system
ON:
 
 1. Press
 TV,
 then
 PWR
 on
 the
 remote
 to
 turn
on
the
television.
 
 2. Press
 the
 STB
 button
 then
 PWR
 to
 initiate
 control
 of
 KPU
 Commvision
 functions.
 
 To
turn
the
system
OFF:
 
 1. Press
the
STB
button
then
PWR
to
turn
 off
the
Set
Top
Box.
 
 2. Press
TV,
then
PWR
to
turn
off
the
TV.
 
...
  • Page 10 
 The
 remote
 is
 capable
 of
 controlling
 additional
 home
 electronics
 such
 as
 your
 TV,
 DVD
 or
 Stereo.
 
 Refer
 to
 the
 included
 Remote
 Programming
 instructions
 for
 additional
 information
 on
 how
 to
 program
the
remote.

Programming
instructions
are
also
available
 at
 www.entone.com/assets/File/Reference_Guides/Amulet_User_Guide_v1_6_1.pdf
 
 Personal
Identification
Number
 
 A
4‐digit
personal
identification
number
(PIN)
is
issued
at
the
time
 of
installation
(See
Welcome
page).
 
...

  • Page 11: Personal Settings

    Personal
Settings
 
 Parental
Controls
 
 Use
 Parental
 Controls
 to
 set
 maximum
 viewable
 ratings
 for
 movies
 and
 TV
 programs,
 as
 well
 as
 prevent
 unrated
 TV
 shows
 from
displaying.

A
valid
PIN
is
required
to
alter
Parental
Controls.
 
 Set
Parental
Controls
 1. Press
MENU
on
the
remote.
 2. Select
ACCOUNT
INFO/SETTINGS,
then
PARENTAL
CONTROL.
 3. Select
SETTINGS.
 4. Enable
or
Disable
–
Select
NO
to
disable
parental
controls.

 Select
YES
to
activate
parental
control
features
throughout
 the
system.
 5. Edit
preferences
using
the
directional
arrows
and
OK
on
the
 remote
for
the
following:
 Movie
Rating
–
Control
viewing
of
programs
below
the
...

  • Page 12: Pin Settings

    Parental
Controls,
PIN
Settings
 
 TV
Ratings
 
 V
 Violence
 S
 Sexual
Conditions
 L
 Coarse
or
Crude
Indecent
Language
 D
 Suggestive
Dialog
 FV
 Fantasy
Violence
 TV‐Y
 All
Children
 TV‐Y7
 Directed
to
Older
Children
 TV‐G
 General
Audience
 TV‐PG
 Parental
Guidance
Suggested
 TV‐14
 Parents
Strongly
Cautioned
 TV‐MA
 Mature
Audience
Only
 
 PIN
Settings
 
 A
4‐digit
personal
identification
number
(PIN)
is
issued
at
the
time
 of
installation
(see
Welcome
page).

When
required,
an
onscreen
 message
 prompts
 you
 to
 enter
 the
 PIN
 using
 the
 remote.
 
 As
 a
 security
measure,
asterisks
appear
as
the
numbers
are
entered.
...

  • Page 13: System Features

    System
Features
 
 On‐Screen
Menu
 
 Navigate
system
functions
two
ways:
the
on‐screen
main
menu
or
 the
remote
feature
buttons.

The
menu
displays:
 
 • List
 of
 main
 features
 (DTV,
 Music,
 etc.)
 available
 on
 the
 system.
 • Options
for
controlling
how
and
if
the
system
displays
certain
 information
 (Parental
 Controls,
 Favorites,
 System
 Settings,
 Change
PIN).
 • Account
history
and
more.
 
 Using
the
Menu
 
 1. Press
MENU
on
the
remote.
 2. Use
the








directional
 arrows
on
 your
remote
to
navigate
 program
titles
one
channel
at
a
time.
 
...

  • Page 14: Interactive Program Guide (Ipg)

    Interactive
Program
Guide
(IPG)
 
 Interactive
Program
Guide
(IPG)
 
 Press
 GUIDE
 on
 the
 remote
 to
 access
 detailed
 information
 for
 the
 selected
 entertainment
feature
(DTV,
Music,
etc.).

The
last
channel
viewed
appears
on
a
smaller
 screen
 (screen‐in‐screen)
 within
 the
 Guide
 so
 you
 never
 miss
 what’s
 happening
 while
 you
search
for
what’s
on,
schedule
feature
programs
or
get
more
information.
 
 TV
listings
appear
in
a
grid
format
with
channel
numbers
and
network
call
letters
down
 the
 left
 side
 and
 times
 along
 the
 top.
 
 Listings
 are
 color
 coded
 to
 help
 you
 identify
 different
types
of
programs.
...

  • Page 15: Favorites

    
 System
Features
 
 Guide
by
Channel
 
 Press
 GUIDE
 on
 the
 remote,
 use
 the
 directional
 arrows
 on
 the
 remote
 to
 highlight
a
program
title
that
appears
in
the
desired
channel.
 Press
 the
 RED
 circled
 button
 in
 the
 middle
 of
 the
 remote
 (above
 the
 number
key
pad).
 Use
the






 directional
 arrows
 to
 browse
 program
 listings
 in
 chronological
order.

Use
the


















...

  • Page 16: Auto Tune & Reminders

    Favorites
&
Auto
Tune
and
Reminders
 
 Channels
not
selected
in
your
favorites
list
will
be
unavailable
to
watch
or
see
 in
 the
 Guide
 when
 using
 the
 selected
 favorites
 list.
 
 Switch
 to
 subscribed
 to
 view
or
watch
all
available
channels.
 
 Delete
a
Favorites
List
 
 Press
MENU
on
the
remote.
 Select
ACCOUNT
INFO/SETTINGS,
then
FAVORITES.
 Select
EDIT
FAVORITE.
 Use
 the
 directional
 arrows
 to
 toggle
 between
 and
 highlight
 the
 list
 you
 want
to
delete.

Press
OK.
 Press
Red
function
button.
 .
 The
CONFIRM
dialog
box
appears.

Select
YES 
...

  • Page 17: Music

    Music
 
 
 Abient.TV
 
 
 Discovery
Networks
 
 HD
 HD
Movies
 
 
 Kayhi
Sports
 
 
 Celebrity
Chef
 
 
 LiveinKetchikan
 
 KPU
VOD
 Special
Events
 
 
 HomeGrown
 By
Category


 
 Hometown
Heroes
 
 
 Monthly
Grind
 
 
 New
Releases
 
 
 Library
 
 
 Independent
...

  • Page 18: Pay-Per-View (Ppv)

    Video­On­Demand
&
Pay­Per­View
 
 Use
the
directional
arrows
to
select
a
subject
from
the
displayed
list,
press
 OK
on
the
remote.
 Continue
 to
 use
 the
 directional
 arrows
 and
 the
 OK
 button
 to
 navigate
 through
all
of
the
screens.
 To
return
to
regular
TV
viewing,
press
the
DTV
button
or
EXIT.
 
 Pay‐Per‐View
 Pay‐Per‐View
movies
and
programs
are
paid
for
at
the
time
of
airing
and
may
 be
 watched
 once.
 
 Complete
 Pay‐Per‐View
 listings
 are
 available
 in
 the
 Interactive
Program
Guide
(channels
970
and
above).
 
 Renting
a
PPV
Event
 Press
DTV
on
the
remote,
then
press
GUIDE.

Navigate
using
remote
arrow
 keys
or
Page
up/down
to
a
PPV
channel.
 Press
OK
on
the
remote.
 Select
RENT
PPV.
 If
 the
 movie
 is
 in
 progress,
 a
 warning
 box
 appears
 to
 confirm
 the
 •...

  • Page 19: Caller Id

    Caller
ID
 Caller
ID
 
 Caller
ID
on
your
TV
is
available
with
a
subscription
to
the
Caller
ID
feature
on
 your
KPU
phone
account.
 
 Enable
or
Disable
Caller
ID
 
 Press
MENU
on
the
remote.
 • Select
ACCOUNT
INFO/SETTINGS,
then
CALLER
ID
SETTINGS.
 • The
Caller
ID
Settings
screen
appears,
with
the
following
options:
 • Display
 only
 custom
 list
 (only
 displays
 number
 saved
 to
 the
 PHONE
  BOOK).
 Enable/Disable
   Display
only
calling
number
 Turn
options
on
or
off,
as
desired,
and
then
select
OK
to
save
changes
and
 • return
to
the
menu.
 
 Caller
ID
History
 
 You
 can
 determine
 which
 numbers
 appear
 and
 how
 the
 information
 is
...

  • Page 20: Closed Captioning

    Use
the
directional
arrows
and
OK
on
the
remote
to
Basic
Captioning
(EIA‐ 608)
–
Select
CC1
to
enable
or
OFF
to
disable.
 Select
OK
to
save
and
return
to
the
previous
menu.
 
 HDTV
 
 High
Definition
brings
TV
viewing
to
an
entirely
different
level.

The
picture
is
 crystal
clear
and
brings
the
smallest
detail
to
life.

In
order
to
view
true
HD
you
 must
 have
 a
 HD
 compatible
 television,
 access
 or
 subscription
 to
 HD
 channels
 and
the
appropriate
equipment,
such
as
the
Entone
STB
and
preferred
cabling.
 
 Setting
the
Aspect
Ratio
and
Resolution
 
 For
 optimal
 picture
 quality
 for
 HD
 programming
 it
 is
 recommended
 that
 the
 aspect
ratio
be
set
to
16:9
and
the
resolution
set
to
780p*.
 
 Press
MENU
on
the
remote.
 Select
...

  • Page 21: Hdtv: Aspect Ratio & Resolution

    HDTV:
Aspect
Ratio
&
Resolution
 
 TV
Aspect
Ratio
4:3
 Image
Handling:
Center
Cut‐Out
 Description
 
 16:9
Broadcast:
Crops
the
left
and
 right
sides
of
the
picture,
filling
the
 screen
with
a
4:
image.
 
 
 TV
Aspect
Ratio
4:3
 Image
Handling:
Letterbox
 Description
 
 16:9
Broadcast:
Shrinks
the
picture
 to
preserve
its
aspect
ratio
on
a
4:3
 screen.

The
image
is
full
width
with
 black
bars
at
the
top
and
bottom.
 
 
 TV
Aspect
Ratio
16:9,
4:3
 Image
Handling:
Pillarbox
 Description
 
 4:3
Broadcast:
Preserves
the
aspect
 ratio
on
a
16:9
screen.

The
image
is
 full
height
with
black
bars
at
the
left
 and
right.
 
 
 
 Page
17
 
...

  • Page 22: Appendix A: Pvr Recording

    
 
 Convenience.
 
 Choice.
 
 Control.
 
 KPU
 Commvision
 Personal
 Video
 Recorder
 (PVR)
 provides
 you
 the
 ability
 to
 record
 and
 play
 back
 television
 programs,
 movies
 and
 events
 –
 all
 at
 the
 touch
 of
 a
 button.
 
 Manage
 your
 own
 instant
...
  • Page 23 
 Record
the
program
you’re
watching
 
 
 
 Tune
to
the
desired
program.
 Press
the
RECORD
button
once.
 A
 red
 dot
 will
 appear
 in
 the
 on‐screen
 Information
 line
 of
 the
 program
 being
 recorded
and
the
Entone
STB
will
display
“Recording.”
 Only
one
program
can
be
recorded
at
a
time.

If
more
than
one
program
is
selected
 to
 record,
 an
 error
 will
 appear.
 
 See
 “Resolving
 Conflicts”
 (pg.
 30)
 for
 more
 information.
 Page
19
 
...
  • Page 24 Appendix
A:
PVR
Recording
 
 
 Tip:
To
stop
a
recording
that
is
in
progress,
tune
to
the
channel
being
recorded
 and
press
Stop(



).

A
confirmation
box
will
appear.

Select
“Yes”
to
confirm
or
 “No”
to
continue
recording.
 
 Record
One‐time
from
the
Guilde
(Non‐recurring)
 
 
 
 Press
GUIDE.
 Use
the
directional
arrows
to
highlight
the
desired
program.
 Press
the
RECORD
button
once.
 A
red
dot
will
appear
next
to
the
program
title
in
the
Guide.
 
 Optional:
 
 Press
 the
 RECORD
 button
 a
 second
 time
 to
 edit
 Start,
 Stop
 and
 Deleting
 preferences.
 Select
OK
to
save
changes
and
return
to
the
Guide.
 
 Record
Series
from
the
Guide
(Recurring)
 
 Highlight
desired
program
in
the
Guide
 Press
INFO
on
the
remote,
the
Program
Details
screen
will
appear.
 Highlight
“Record
Series”,
press
OK.
 Edit
 the
 Series
 Recording
 preferences,
 including
 All
 or
 New
 episodes
 and
 channel
number:
...
  • Page 25 
 Appendix
A:
PVR
Recording
 
 
 Press
RECORD
IT
on
the
remote.
 Highlight
SERIES,
press
OK
to
select.
 Highlight
 the
 desired
 recording,
 press
 OK.
 
 A
 list
 of
 upcoming
 episodes
 is
 displayed.
 Press
the
Green
special
function
button
to
access
“Options.”
 Use
 the
 directional
 arrows
 and
 OK
 on
 the
 remote
 to
 edit
 the
 following
 options:
 Start
and
Stop
times
 • Deleting
priority
 • Number
of
episodes
to
keep
(1‐5
or
All)
 •...
  • Page 26 Appendix
A:
PVR
Recording
 
 
 Record
a
Specific
Date
and
Time
(Recurring)
 
 
 
 Press
RECORD
IT
on
the
remote.
 Select
NEW.
 Select
RECURRING
RECORDINGS.
 Use
 the
 black
 directional
 arrows,
 OK
 and
 the
 Number
 Key
 Pad
 on
 the
 remote
to
set
the
following:
 Channel
 • Date
 • Start
and
Stop
times
 • Number
of
episodes
to
keep
 • Deleting
priority
 • Name
the
recording
 • Select
OK
to
save
changes
and
return
to
the
Recordings
menu.
 Press
EXIT
to
return
to
the
Main
menu.
 
 Edit
Scheduled
Recordings
 
...
  • Page 27 Appendix
A:
PVR
Recording
 
 
 Choose
from
the
following
options:
 
 EDIT
–
Adjust
the
start
and
stop
times
and
set
the
deleting
priority.
 • RECORD
 SERIES
 –
 Turns
 a
 non‐recurring
 recording
 into
 a
 Series
 • Recording.

See
page
20
for
more
details
on
Series
Recordings.
 ADD
REMINDER
–
Schedule
a
reminder
or
Auto
Tune.

See
page
12
for
 • more
information
on
Reminders.
 DELETE
–
Deletes
the
selected
program.
 • ALL
EPISODES
–
Displays
a
list
of
all
upcoming
episodes.
 • 
 Press
Exit
to
return
to
the
previous
menus.
 
 Watch
a
Recorded
Program
 
 Press
RECORD
IT
on
the
remote.
 Select
 FINISHED,
 press
 OK.
 
 A
 list
 of
 completed
 recordings
 is
 displayed
 (Most
recent
to
oldest).
...
  • Page 28 Appendix
A:
PVR
Recording
 
 
 Recording
Preferences
and
Available
Space
 
 Available
disk
space
and
global
recording
preferences
can
be
found
in
the
PVR
 Settings
Menu.
 
 Press
MENU
on
the
remote.
 Highlight
ACCOUNT
INFO/SETTINGS,
press
OK.
 Highlight
PVR
SETTINGS,
press
OK.
 Use
the
available
PVR
storage
as
listed.

(remaining
hours
and
space
listed
 are
approximate)
 Use
 the
 directional
 arrows
 and
 OK
 on
 the
 remote
 to
 adjust
 the
 following
 settings
for
ALL
recordings:
 
 Start
and
Stop
times
 • Deleting
priority
 • Save
Failed
Recordings
(1‐5
days)
 • 
 Select
OK
to
save
changes
and
return
to
the
menu.
 
 Resolve
Conflicts
 
 Recording
Conflict
 
...
  • Page 29 Appendix
A:
PVR
Recording
 
 
 Pause
Live
TV
 
 Pause
Live
TV
gives
you
pause,
playback
and
rewind
capability.

As
soon
as
you
 tune
to
a
channel,
it
starts
storing
live
TV
content
into
a
buffer
that
contains
up
 to
100
minutes
of
SD
or
60
minutes
of
HD
content.

(Note:
This
content
is
not
 available
for
later
playback.)
 
 Pause
Live
TV
enables
you
to:
 
 Watch
a
live
broadcast.
 • Pause
 the
 live
 broadcast
 (Pause
 Live
 TV)
 by
 pressing
 Pause
 ( ).
 
 To
 • resume
normal
play
press
Pause
again
or
Play
(






)
.
 While
in
normal
play
mode,
press
REW
button
(











)
or
FFW
(










)
 • to
rewind
or
fast
forward.

Press
multiple
times
to
increase
the
speed
 up
to
64x.
 Stop
Pause
Live
TV
and
resume
the
live
TV
broadcast
by
pressing

 • STOP
(




).
 
 Note:
 Changing
 channels
 will
 erase
 the
 buffer
 and
 cause
 it
 to
 start
 over
 from
 the
...
  • Page 30 Appendix
A:
PVR
Recording
 
 
 Recorded
programs
are
missing
from
the
Recorded
List.
 A. Verify
 that
 you
 are
 in
 the
 ‘Subscribed’
 guide
 and
 not
 in
 a
 ‘Favorites’
 channel
list.
 Press
GUIDE
on
the
remote.
 • The
 name
 of
 the
 active
 guide
 will
 be
 displayed
 on
 the
 top,
 left,
 • above
the
date.

(i.e.
All
or
Subscribed)
–
Refer
to
pages
9‐10
for
 additional
information
about
available
guides
and
favorites.
 Press
 the
 Blue
 special
 function
 key
 to
 display
 a
 list
 of
 available
 •...

  • Page 31: Appendix B: Troubleshooting

    Press
the
TV,
then
PWR
on
the
remote
to
turn
on
the
television.
 Press
 the
 STB
 button
 then
 PWR
 to
 initiate
 control
 of
 KPU
 Commvision
 functions
to
verify
that
the
Entone
Set
Top
Box
is
turned
on.
 Reboot
 the
 Entone
 Set
 Top
 Box
 if
 the
 Standby
 light
 does
 not
 turn
 Green
 after
a
few
minutes.

(Instructions
below)
 If
 the
 problem
 persists
 after
 rebooting,
 please
 contact
 our
 Repair
 Department
at
611
or
225‐2111,
option
1.
...
  • Page 32 
 If
 your
 service
 is
 wireless,
 KPU
 will
 have
 installed
 a
 Ruckus
 Master
 at
 the
 modem
 to
 deliver
 the
 IP
 signal
 to
 a
 Ruckus
 Adapter
 which
 is
 then
 plugged
 in
 with
 an
...
  • Page 33 7111
 adapter
 and
 your
 set
 top
 box.
 
 The
 Network
LED
on
the
7111
adapter
indicates
a
link
when
the
adapter
is
fully
 seated
in
the
port.
 14. Make
sure
the
Wireless
LED
is
either
steady
or
flashing
Green.

If
it
is
not
 lit,
the
Wireless
settings
may
be
incorrect
between
the
7111
adapter
and
 the
 7811
 Master.
 
 Contact
 our
 Repair
 Department
 at
 611
 or
 225‐2111,
 option
1.
 
 Enjoy
 your
 Locally
 Owned
 and
 Operated
 KPU
 Commvision
 Service!
 
 Call
611
or
225‐2111
option
1
if
you
have
any
questions
concerning
our
service.
 
 For
billing
or
to
add
new
services
contact
Customer
Service
at
228‐5474.
 Page
29
 
...

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