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BeyondTel FV6020 Series User Manual

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FV6020 User Manual
User Manual
FV6020 Series
IP Phone
Version 2.0

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Summary of Contents for BeyondTel FV6020 Series

  • Page 1 FV6020 User Manual User Manual FV6020 Series IP Phone Version 2.0...

  • Page 2: Table Of Contents

    FV6020 User Manual Contents Catalogue 1 INTRODUCTION ......................3 2 INSTALLATION ......................4 2.1 Appearance ........................4 2.2 Package List........................4 2.3 Installation .........................5 2.4 Check installation by ICON of LCD................5 3 PRODUCT OVERVIEW ..................7 3.1 Software Features......................7 3.2 Hardware Specifications....................8 4 BASIC OPERATIONS ....................9...
  • Page 3 FV6020 User Manual 6.7.1 DHCP server......................28 6.7.2 NAT ..........................29 6.7.3 NAT service ......................29 6.7.4 Firewall ........................31 6.7.5 QOS 802.1P......................32 6.7.6 Private SIP configuration (SIP2) ................32 6.7.7 Digital map ......................34 6.7.7.1 Fixed digital map..................34 6.7.7.2 User define flexible digital map table ............34 6.7.8 Call service ......................36...

  • Page 4: Introduction

    Before Getting Started Before you can connect FV6020 to the network and use it, you must have a high-speed Internet connection installed. A high-speed connection includes environments such as DSL, cable modem, and a leased line.

  • Page 5: Installation

    3) One universal power adapter 4) One User Manual Warning: Although the adapter of FV6020 series IP Phone is compliant with UL standard, please do not attempt to use other difference power adapter or cut off power supply during configuration or updating phone. Using other power adapter may damage FV6020 series phone and will void the manufacturer warranty.

  • Page 6: Installation

    2.4 Check Installation by ICON of LCD FV6020 IP Phone has a 74mmx28mm LCD that can display three lines of below characters each. Here is the display when all segments illuminate: The LCD is equipped with a backlight. When the phone is in the normal idle state, the backlight is off.
  • Page 7 FV6020 User Manual Icon LCD Icon Definitions Network Status Icon: FLASH in the case of Ethernet link failure or the phone is not registered properly. Network Status Icon: ON when Phone work on DHCP mode and FLASH when DHCP client is not registered successfully.

  • Page 8: Product Overview

    FV6020 User Manual CHAPTER 3 Product Overview FV6020 IP Phone is a next generation IP network telephone based on industry open standard SIP (Session Initiation Protocol).FV6020 series IP Phone offer customer superb sound quality and rich functionalities at mass-affordable price.

  • Page 9: Hardware Specifications

    FV6020 User Manual 3.2 Hardware Specifications The below table describes the hardware specifications of FV6020 Phone Item FV6020 Power Adapter Input: 100-240VAC 50~60Hz Output: +5VDC, 1200mA Infineon PSB21553 150MHz Port 10/100Base T RJ-45 for LAN 10/100Base T RJ-45 for PC Power Consumption Idle:1.4W / Active:1.8W...

  • Page 10: Basic Operations

    FV6020 User Manual CHAPTER 4 Basic Operations 4.1 Get Familiar with Keypad FV6020 phone has a 28-button keypad. Definitions of each state as below Key Button Mode Definitions 0 -9 In the dial-up Decimal digit number 0-9, star and pound...

  • Page 11: Dialing And Making Calls

    FV6020 User Manual SPEAKER In the IDLE mode Enter hands-free mode In the keypad Go back to previous menu item or configure mode increase handset/speakerphone volume DOWN In the keypad Go down to lower menu items or reduce configure mode...
  • Page 12 FV6020 User Manual 1. “Peer to Peer” calling mode: direct make calls and no need to set phone number thru proxy server (user could refer to Dial peer setting on web configuration charter).The phone should be operated under following condition (satisfy one option)

  • Page 13: Answering Calls

    FV6020 User Manual 4.3 Answering Calls There are three ways to receive incoming calls: l Pick up handset to receive incoming calls l Press the SPEAKER button to receive incoming calls l Start-up the voice message function to record the incoming calls, afterwards listen to voice messages thru phone audio play .

  • Page 14: Three-Way Calling

    FV6020 User Manual 4.6 Three-Way Calling FV6020 IP phone support three-way (or conference) Calling. That is users could talk to more than one person (up to two) at the same time. Process: press HOLD button →Dial third party’s number->put through→ press HOLD button again →Press...

  • Page 15: Configuration Guide

    FV6020 User Manual CHAPTER 5 ConfigurationGuide 5.1 Config IP Phone through Keypad 5.1.1Menu Structure: 5.1.2Keypad corresponding symbol table 5.2 configuration procedure for basic operations: Setup WAN Port Config VOIP Phone protocol (e.g. config SIP protocol) - 14 -...

  • Page 16: Minimum Configuration

    NetworkàWANà STATIC NETàDNS Finished all above network configuration, Users can connect IP phone to internet successfully. FV6020 IP Phone supports to modify IP address using keypad; Users could refer to the following flow chart to get a clear picture. - 15 -...
  • Page 17 LAN Port IP address when you modify WAN Port IP. Otherwise the,FV6020 can not get into internet. but if you had set wan port and lan port to same ip segment , you need to set fv6020 to factory default.

  • Page 18: Common Shortcut Keys

    Keep pressing 5 key for three seconds, phone change default protocol to SIP 5.4 Reboot IP Phone Enter MENU→SYSTEM→REBOOT submenu to reboot FV6020 IP Phone Note: if no responding on phone, please cut off power supply to reboot phone.

  • Page 19: Web Configuration

    FV6020 User Manual 6.0 Web configuration CHAPTER 6.1 Physical connection 6.2 Preparation for Web configuration The IP Phone Web Configuration Menu can be accessed by the following URI: http://Phone-IP-Address. The IP address can be set to either WAN IP address or LAN IP address, default factory setting of WAN configuration is DHCP Client model, default LAN IP address is “192.168.10.1”.
  • Page 20 FV6020 User Manual b) Select “Internet Protocol (TCP/IP)”,click “Property” button c) Setting refers to below dialog box, and then click “OK” button, PC will obtain IP address automatically.（or set your pc static ip 192.168.10.2） Method 1 Method2 d) Input “cmd” command on the RUN submenu under PC START, key in “ipconfig/all on the command lines dialog box to find the default gateway IP address, which is LAN IP address of IP Phone.

  • Page 21: User Verification

    FV6020 User Manual 6.3 User verification Users are requested to make verification when config or browse the IP phone thru web pages, users can direct login the config menu by inputting username and password as below , Default username and password is:...

  • Page 22: Network Configuration

    FV6020 User Manual On this page user can gather information of each commonly-used parameter of the phone, it is shown as the following figure: Network section: Display the current WAN, LAN configurations of the phone VoIP section: Display the current default signaling protocol in use，and server...
  • Page 23 FV6020 User Manual Display <valid MAC > , that means the phone had been certificated. Display <invalid MAC> , that means the phone need a Mac Authenticating Code .(get it from Favil or your provider ) Display <invalid MAC >,that means the phone can not work normally.

  • Page 24: Lan Configuration

    FV6020 User Manual IP address and copy it to web browser bar to visit IP Phone. l Connect network to internet thru DHCP mode Select “DHCP” on below single option, IP Phone will auto-config the WAN parameter with immediate effect.

  • Page 25: Voip Configuration

    FV6020 User Manual Configuration Example Config LAN: generally config one private IP address LAN IP address Netmask Network Mask l Start LAN DHCP Service and NAT or not: default setting is start Start Bridge Mode or not（transparent mode）: Once start Bridge Mode, some parts of LAN config will be disabled, and the phone will no longer set IP address for LAN physical port，LAN and WAN will join in the same network；...
  • Page 26 FV6020 User Manual Definition of each parameter described as below H323[Unregistered] Show H323 register state；if register successfully, show configuration “Registered”, otherwise show “Unregistered” bracket Default GK Addr Set default gatekeeper IP address Alter GK Addr Set backup gatekeeper server IP address...
  • Page 27 FV6020 User Manual Early245 configuration，when initiating a call, the 225 EARLY H245 message transmission begins at the same time with 245 message transmission，default value is disable Fast Start Set quick start mode to start H323 call Enable Register Set enable/disable register...
  • Page 28 Proxy Password Set password of SIP register account Domain Realm Enter the sip domain if any, otherwise FV6020 will use the proxy server address as sip domain. (Usually it is same with registered server and proxy server IP address). Local SIP Port Set local signal port，the default is 5060...
  • Page 29 FV6020 will switch to the back-up SIP sever, and continue detecting the public sip server. FV6020 will switch back to the primary SIP server if the server is available again. Enable Outbound Configure to enable to use public outbound proxy，...

  • Page 30: Advance

    6.7 Advance 6.7.1 DHCP server configuration when FV6020 work as a router, this config is for FV6020 LAN port network device DNS Relay : DNS relay acts as a forwarder between the DNS Clients and the DNS Servers,DNS relay is disigned for home/office networks where the users might want to dial into more than one Internet Service Provide (ISP) DHCP server manage page.

  • Page 31: Nat Service

    FV6020 User Manual network to access registered networks, such as the Internet,without requiring a registered subnet address. This eliminates the need for host renumbering and allows the same IP address range to be used in multiple intranets. With NAT, the inside network continues to use its existing private or obsolete addresses.

  • Page 32: Firewall

    Configure the maximum quantity of RTP port. The default is 200； Leased IPMAC correspondence table of DHCP.The table will display all device getting ip address from FV6020 LAN port by DHCP . The configuration on this page needs to be saved after modified and will go into effect after restarting.If the Telnet, HTTP port will be modified, the port is better to...

  • Page 33: Qos 802.1P

    Access list support two type limits: input_access limit or output_access limit. Each type support 10 items maximum. FV6020 firewall filter is base WAN port. So the source address or input destination address should be WAN port IP address. Configuration:...
  • Page 34 Enable QoS service. QoS Table : enable include QoS table, FV6020 will only provide QoS service to the network address included in the QoS table. Disable the option. FV6020 provides QoS service to the network address outside the QoS table.

  • Page 35: Private Sip Configuration (Sip2)

    FV6020 User Manual the inner-net. In this way， as long as there is conventional SIP proxy and a STUN server placed in the public net, it will do; but STUN only supports three NAT modes： FULL CONE, restricted, port restricted.

  • Page 36: Digital Map

    FV6020 User Manual Configure permit/deny private server register； Configure enable/disable private outbound proxy； if you have no stun server .advise to enable the option. Note: about how to use SIP ,Please refer to the Dial peer chapter. 6.7.7 Digital map configuration 6.7.7.1 Fixed digital map...

  • Page 37: Call Service

    FV6020 User Manual Using digital map can be combined with dial peer . First digital map will determine when the user finished dialing, then convert this number to the number actually sent according to "dial peer". When user dial 2887 98765432、...

  • Page 38: Hotline

    FV6020 User Manual Value added service configuration On this page, user can set value added services such as hot-line，call forwarding，call transfer (CT)，call-waiting service，three way call，blacklist，out-limit list and so on. 6.7.8.1 Hotline Configure hot-line number of the port. With this number of the port，this hot-line number will be dialed automatically as soon as off-hook and user can's dial any other number.
  • Page 39 SPEAKER button and start to record leaving message. Generally, these four option are selected toghter If it is enabled , the caller will hear FV6020 automatically play prompt message (welcome message.) User can difine only one prompt message (welcome message ) that can be played when someone call the phone.

  • Page 40: Call Waiting

    FV6020 User Manual The unit is second. no answer call forward time setting. 6.7.8.2.2 Call Waiting configuration Configure enable/disable call waiting service；After it is enabled, user hold calls of the other party by <HOLD >button, by pressing <HOLD >button again, the call can go back to the previous call.

  • Page 41: Limit List

    6.7.9 MMI Filter MMI filter is used to make access limit toFV6020. When MMI filter is enable. Only IP address within the start IP and end IP can access FV6020. 6.7.10 DSP configuration On this page, user can set speech coding，IO volume control, cue tone standard, caller ID standard and so on.

  • Page 42: Dial Peer

    FV6020 User Manual Configure Coding Rule according to network bandwidth; support G.711a/u G.729 ,G7.23 Congfigure Signal Standard according to country’s phone voice; Normally, G729 Payload Length don’t need be changed into 10 ms; Handset out volume. Handset in volume. Configure handfree volume;...
  • Page 43 FV6020 User Manual Click Add ， the following figure will be shown at the lower part of the page. It is to add outgoing call number, there are two kinds of outgoing call number setup： One is exactitude matching，after this configuration has been done, when the number is totally the same with the user's calling number, the phone will make the call with this number's IP address image or configuration;...
  • Page 44 FV6020 User Manual Configure alias， this is optional configuration item： it is the number to be used when the other party's number has prefix；when no configuration has been made, shown as no alias. Configure suffix，this is optional configuration item：it is the additive dial-out number behind the number;...

  • Page 45: Config Manage

    FV6020 User Manual User dial 010 6228 user want to dial PSTN（010 6228）by SIP1， SIP1 server receive8610 6228 while actually the called number should be 86106228，then we can configure called number as 010T, then rep： 8610 ， and then set the replacing length as 3.

  • Page 46: Clear Config

    FV6020 User Manual Enter “Config Manage” Menu →“Save Config” Submenu→ Click “Save” Button→ Return to “Current State” Web page 6.9.2 Clear Config There are four method to clear config(set factory default), web 、telnet 、post mode、 keypad.If the IP Phone doesn’t work properly after modifying config, users can clear all modified config on “Clear Config”...

  • Page 47: Update

    FV6020 User Manual 6.10 Firmware Upgrade 6.10.1 Web Update On this page, user can select the upgrade document (firmware or config file) from hard disk of the computer directly to run the system upgrade. After upgrade completed，reset the phone and it will be usable immediately.
  • Page 48 → choosing file type from the dropdown menu→ choosing protocol type Example: (export config file) 1 FTP <1> Copy Wftpd32 software and FV6020 Firmware into a new Folder ( example c:/tmp) <2> Run wftd32.exe. Set a user name and password for FV6020 ftp updateing The process is like the below picture showing from step 1 to setp 13.
  • Page 49 FV6020 User Manual Update the firmware Download config file to you pc. After it update successfully. You will find After you click apply , you can find the the new version in Current State file that it had download to your pc <c:\temp>...

  • Page 50: System Manage

    FV6020 User Manual 6.11 System Manage 6.11.1 Account Manage (maximum 5 account ) Users can edit users (add or delete) account and modify existing users’ authority on this web page. Definition of each parameter described as below Keypad password Set keypad operation config password, default is 123,users can input new password then click “apply”...

  • Page 51: Phonebook

    FV6020 User Manual Delete increased account Choosing the account need to del from dropdown menu→ Delete account by pressing “Delete button” →show “Submit Success” on screen Modify increased account (For Root-level user account only) Choosing the modified account →enter below interface →modify user level or password →click “Submit”...
  • Page 52 FV6020 User Manual Delete phone book record Choosing the record need to del from dropdown menu →Del account by pressing “Delete button” → →show “Submit Success” on screen Modify phone book record Choosing the record need to modify from dropdown menu→ pressing the “Modify”...

  • Page 53: Syslog

    FV6020 User Manual 6.11.3 Syslog configuration Definition of each parameter described as below Enable Syslog Config enable/disable syslog function, choose it and then click “Apply” button to go into effect Server IP Config syslog server IP address Server Port Config syslog server port, click “ Apply” button after inputting server IP &...

  • Page 54: System Reboot

    FV6020 User Manual 6.11.System Reboot Once any change of phone configuration is made, users need to reset IP phone to go into effect. Users should save the modified configuration before system reboot, otherwise the phone system configuration will go back to last saved setting. The system reboot...

  • Page 55: Telnet Configuration

    8.2.1 Basic structure User may use telnet command to access and manage gateway. FV6020 adopts tree structure for telnet. Every node contains its sub-nodes or local command. User can type “help” or “?” whenever to see sub-nodes and all local command under current node.

  • Page 56: Global Command

    FV6020 User Manual 8.3 Global Command Global command is available under all nodes, FV6020 support following commands. Command Name Command function Example chinese Set the language of help prompt info to #chinese Chinese clear Clear screen #clear english Set the language of help prompt info to...
  • Page 57 FV6020 User Manual 8.4 Net configuration 8.4.1 LAN interface settings Path: <config-interface-fastethernet-lan># Function Command [disable]enable bridge mode [no]bridgemode [disable]enable DHCP service [no]dhcp-server [disable]enable NAT [no]nat Show current DHCP rules dhcpshow Show LAN port IP address ipshow Show NAT info natshow Change LAN port IP address ip –addr x.x.x.x –mask x.x.x.x...

  • Page 58: User Management

    FV6020 User Manual <config-netservice># dns –ip 202.112.10.36 _domain voip.com <config-netservice># media-port –startport 10000 –number 200 <config-netservice># route –gateway 202.112.10.1 –addr 202.112.210.1 –mask 255.255.255.0 8.6 Port settings path: <config-port># Function Command set callerid mode callerid xxx disable callerid no callerid Disable call forward...
  • Page 59 FV6020 User Manual Example: config user <config-user># entry –user abc –access 7 Example:<config-user># access –user aaa –access 7 Note: –user xxx –access digit The command : Here if the digit is less 10 , then the user level is guest If the digit is more that 10 ,then the user level is administrator 8.9 Debug (Level 0~7)
  • Page 60 # update ftp –user xxx –password xxx –ip x.x.x.x –file xxx # update tftp –ip x.x.x.x –file xxx Example: update ftp –user abc –password 123 –ip 202.112.20.15 –file FV6020.z 8.14 upload configure file usage: # upload ftp –user xxx –password xxx –ip x.x.x.x –file xxx # upload tftp –ip x.x.x.x –file xxx...
  • Page 61 (clear all settings.) setdefault all 8.20 POST Mode(safe mode) 8.20.1 Access Post mode process 1 PC connect to FV6020 LAN port 2 power off 3 press # and power on till the LCD display POST MODE 4 telnet 192.168.10.1 5 config page is like below 8.20.2 Post mode clear...
  • Page 62 8.20.3 post mode FTP update firmware Input 2 for update firmware FV6020 provide safe mode. When there is booting problem because of setting problem or firmware problem. User can restore the factory setting or upgrade to a new firmware to solve this problem.

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