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Aqua Products IN GROUND ROBOTIC SWIMMING POOL CLEANER Operator's Manual & Troubleshooting Manual

In ground robotic swimming pool cleaner
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DO NOT RETURN THIS PRODUCT TO RETAILER
Should you have any technical issues with this product you must first contact the manufacturer to obtain a
Return Merchandise Authorization Number (RMA#).
To obtain RMA#, Technical Support or to review Troubleshooting Videos and Step-By-Step
Troubleshooting Procedures, please visit www.AquaProducts.com/Service.
IN GROUND
ROBOTIC SWIMMING POOL CLEANER
OPERATOR'S MANUAL &
TROUBLESHOOTING GUIDE
This manual is for use with a variety of Aqua Products robotic pool cleaners
Please Read Carefully Before Using Your Pool Cleaner

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Summary of Contents for Aqua Products IN GROUND ROBOTIC SWIMMING POOL CLEANER

  • Page 1 To obtain RMA#, Technical Support or to review Troubleshooting Videos and Step-By-Step Troubleshooting Procedures, please visit www.AquaProducts.com/Service. IN GROUND ROBOTIC SWIMMING POOL CLEANER OPERATOR’S MANUAL & TROUBLESHOOTING GUIDE This manual is for use with a variety of Aqua Products robotic pool cleaners Please Read Carefully Before Using Your Pool Cleaner...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS Operating Features ......................... 3-4 Quick Start Instructions ........................5 Setting Up Your Cleaner ......................6-7 Floating Handle..........................6 Setting up the Power Supply ......................7 Cleaner Start Position ........................7 Knowing / Using Model Features ................... 8-10 Setting the Power Supply Timer ....................

  • Page 3: Operating Features

    This manual has been created to represent the set-up and troubleshooting practices required for a variety of Aqua Products cleaners. Although the shape and color of cleaners and components featured herein may not be identical to those of your cleaner, their operating and service procedures are.
  • Page 4 BOTTOM LID ASSEMBLY Figure 3a Figure 3b 29. Debris Intake Port Flap 25. Bottom Lid 33. Variable Port Depth Extensions (Fig. 3b) 30. Filter Bag 26. Wire Frame Bag Support 34. NeverStuck™ Rollers (Fig. 3b) 31. Square Floats (Fig. 3b) 27.

  • Page 5: Quick Start Instructions

    QUICK START INSTRUCTIONS SETTING UP YOUR NEW ROBOTIC POOL CLEANER IS AS EASY AS 1, 2, 3! WARNING: The Power Supply must be placed at Figure 5a: Side View least 12 feet / 4 meters from the pool’s edge! Pull / Push down Handle Spring Lock to unlock WARNING: A Ground Fault Circuit Interrupter (GFCI Floating Handle...

  • Page 6: Setting Up Your Cleaner

    SETTING UP YOUR ROBOTIC POOL CLEANER 1. FLOATING HANDLE The Floating Handle (Page 3; Fig. 1) is a flotation device that helps your cleaner climb, is a handle to hold and carry your cleaner, and with some models acts as a guidance mechanism, directing it to move left or right while the cleaner scrubs the waterline. For proper operation of your pool cleaner, the Handle must be locked diagonally* across the top of the cleaner’s body.

  • Page 7: Setting Up The Power Supply

    WARNING: The Power Supply must be placed at least 12 feet / 4 meters from the pool’s edge at all times! WARNING: A Ground Fault Circuit Interrupter (GFCI) / Residual Current Device (R.C.D.) must be installed to protect your electric outlet and to prevent and possible electrical shock! 2.

  • Page 8: Knowing / Using Model Features

    KNOWING / USING MODEL FEATURES SETTING THE POWER SUPPLY TIMER (INTERNAL AND / OR EXTERNAL) If your cleaner has an adjustable Dial or Digital timer, you can set it for Continuous Run or Internal Timed Operation. All Power Supplies (Page 4; Fig. 4a-d), including No Timer, Dial timer and Digital timer models, may be connected to an external, separately purchased timer, such as a house-type timer or pool control system.

  • Page 9: Operation Of Models With Remote Control (Using The Remote Control)

    External Timed Operation All Power Supplies, including No Timer, Dial timer and Digital timer models, may be connected to an external separately purchased timer, such as a house-type timer or pool control system. In this External Timed Operation mode your cleaner can externally be set to automatically turn ON / OFF / ON / OFF.

  • Page 10: Debris Intake Port Width Selector

    DEBRIS INTAKE PORT WIDTH SELECTOR (Page 4; Fig. 3b) Figure 10a Debris may vary due to geography, landscape or season. Therefore, your cleaner has been equipped with the ability to adjust the opening size of its Debris Intake Ports to accommodate larger or smaller debris.

  • Page 11: Cleaning Patterns / Directional Guidance Mechanisms

    CLEANING PATTERNS / DIRECTIONAL GUIDANCE MECHANISMS TWO POSITION DIAGONAL LOCKING FLOATING HANDLE + FULL LENGTH WHEEL TUBES The Floating Handle (Page 3; Fig. 1) acts as a flotation device that guides your cleaner to move laterally (left or right), depending on the diagonal angle it is locked in, when it is scrubbing the waterline.

  • Page 12: Cleaning Patterns

    CLEANING PATTERNS Depending on your cleaner type, you will notice a different cleaning pattern produced. Please reference the illustrations according to your cleaner. Models with Two Position Pattern Description: Diagonal Locking Floating Handle Your cleaner runs this pattern in SETS of side to side “half laps”. Each + Full Length Wheel Tubes set consists of 7 “half”...

  • Page 13: Split Wheel Tube + 4 Directional Remote Control

    Models with Handle Float Pattern Description: + Split Wheel Tube with Cleaner searches for the wall, climbs it for a couple of seconds and Directional Guidance Clutch then reverses down the wall. Upon reversing from the wall, the Wheel Tube Clutch slightly turns your cleaner to move on an angle and travels away from the wall moving along the floor for a number of seconds.

  • Page 14: Maintaining Your Pool Cleaner

    MAINTAINING YOUR POOL CLEANER CLEANING AND CHANGING THE FILTER BAG (CLEAN THE BAG! CLEAN THE BAG! ...) Thoroughly cleaning the Filter Bag after every use is the most important maintenance step you can take to ensure optimum performance of your cleaner. The Filter Bag’s (Page 4; Fig. 3a) holding capacity is large in comparison to all other brands of independent pool cleaners, but far smaller than that of a pool’s main filter.

  • Page 15: Flotation

    FLOTATION Figure 16a Your cleaner is a universal pool cleaner which performs under varying chemical and temperature conditions in your pool. Your cleaner offers the best possible performance when it is virtually weightless in your pool. Therefore, careful balancing of its weight is important for proper operation. Generally, a new cleaner is universally balanced when used for the first time and additional Flotation (Fig.

  • Page 16: Propeller Care

    Cable. TIP! Cable straightening and untangling is made fast and simple with Aqua Products’ optional E-Z Swivel Cable Detangler. The “E-Z Swivel” is available to purchase through your Aqua Products Authorized Dealer or online at AquaProducts.com.
  • Page 17 To protect against personal injury and damage to your cleaner always unplug your cleaner from its Power Supply prior to performing any maintenance or repair procedures! To Change Molded Rubber Brushes for full length Wheel Tubes (Fig. 19a, 19b): Figure 19a Carefully cut the Tabs with scissors facing away from you and your hands clear from the cutting direction (Fig.

  • Page 18: Changing Drive Tracks

    If during your periodic inspection you find that your Drive Tracks are worn, please contact your Aqua Products Authorized Dealer for replacement Drive Tracks or visit AquaProducts.com IMPORTANT: When ordering replacements specify the type of Track you are replacing;...
  • Page 19 Figure 25 NOTE: Before removing the screws, notice how the Drive Belts, 4 Screws on Drive Motor side Drive Pulley, Stepped Sleeve Rollers, Small Rollers and Bushings are positioned for re-assembly (Fig. 26a, 26b) Remove old Drive Belts and replace them with new Drive Belts, being careful to properly position the replacements: One Belt from the Drive Pulley to the Front Wheel Tube and one from the Drive Pulley to the Rear Wheel Tube.

  • Page 20: Cleaner Storage

    PREPARING YOUR CLEANER FOR SHIPPING IMPORTANT: A Return Authorization Number (RMA) must be obtained from Aqua Products prior to shipping cleaner to its repair facility. Any item shipped to Aqua Products without a proper RMA number will be refused and returned! In the event that you should have to send your cleaner in for repair, you must package the cleaner properly to ensure it reaches the repair facility safely and without incurring damage during transport.
  • Page 21 Who you spoke with, when and what was determined (Aqua Products and, if applicable, the Authorized Service Center) Figure 31b • RMA # if being sent to Aqua Products • Your contact information (name, email, phone number, address cleaner model name and serial number)

  • Page 22: Troubleshooting Guide (Summary)

    Floating Handle (Page 5; Fig. 5a-b) should be locked diagonally (not applicable to models with permanently fixed Handles) and be sure that no water is present within. If water is present, please visit Aqua Products Customer Service Department online at AquaProducts.com/Service to locate your local Authorized Service Center.
  • Page 23 Check to see if electrical outlet has power. Check the Fuse in the Power Supply (Page 4; Fig 4a-d). If necessary, replace with the same type / amperage Fuse. If unsure as to Fuse type, please contact Aqua Products’ Customer Service Department online at AquaProducts.com/Service.

  • Page 24: Troubleshooting Guide (In Depth)

    Drive Motor (Page 3; Fig. 1), to which the Drive Pulley is connected, loosens and begins to operate correctly. If you have checked all of the options offered and the problem has not been corrected then please visit Aqua Products’ Customer Service Department online at AquaProducts.com/Service to locate your local Authorized Service Center.
  • Page 25 Cable length so that the cleaner is allowed to clean only within each desired area. Should the Floating Cable continue to get tangled in or around the cleaner, please visit Aqua Products’ Customer Service Department online at AquaProducts.com/Service to locate your local Authorized Service Center or to communicate with an Aqua Products Consumer-Dedicated Technical Service Analyst.
  • Page 26 With the Power Supply unplugged, check the Power Cable (Page 4; Fig. 4a-d) and the Floating Cable (Page 3; Fig. 2) for cuts or damage. if you detect damage to either Cable, please visit Aqua Products’ Customer Service Department online at AquaProducts.com/Service to locate your local Authorized Service Center or to communicate with an Aqua Products...
  • Page 27 this moving pattern again and then on the third time when it reverses from the wall it will turn 90º and move to repeat the same sequence of movements along the length of the pool. Then it will repeat the steps from side wall to side wall and so forth for the most complete and thorough coverage (see Pages 13).

  • Page 28: Troubleshooting Guide (In Depth)

    Shake the Floating Handle (Page 3; Fig. 1). Listen for the presence of water within it. The Handle should be lightweight and airtight without water in it. If water is present, please visit Aqua Products’ Customer Service Department online at AquaProducts.com/Service to locate your local Authorized Service Center.
  • Page 29 Check that your Brushes are plush and not worn. Should they require replacement, replacement sets are available for purchase through your Aqua Products Authorized Dealer or online at AquaProducts.com. The replacement Brushes are a different style with larger diameter, providing increased ground clearance and a faster speed to climb over obstacles. (For replacement instructions see page 16-17).
  • Page 30 If you have previously added any (combination) of the Flotation (Page 4; Fig. 3) provided into your cleaner, to assist its buoyancy, it is suggested that you remove the devices one-by-one until proper buoyancy is restored and the noise has lessened.
  • Page 31 MAKE A RECORD FOR FUTURE USE MODEL PURCHASE DATE PLACE PURCHASED SERIAL NUMBER NOTE: Serial number can be found on the warranty card, the packing carton and your cleaner. QUESTIONS? Contact the Retailer you purchased your cleaner from or visit the Manufacturer online at www.AquaProducts.com LIVE TECHNICAL SUPPORT (NORTH AMERICA) 1-800-845-4856 June - August...
  • Page 32 DO NOT RETURN CLEANER TO RETAILER! If you have a technical service issue PLEASE REFER TO THIS MANUAL OR CONTACT AQUA PRODUCTS to receive a Return Merchandise Authorization (RMA) number 1-800-845-4856 www.AquaProducts.com/Service Simple, Quick and Easy Technical Instructions May Fix Your Service Issue...

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