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3D SMARTone
INSTALLATION AND OPERATION
7. Troubleshooting
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The part is difficult to remove from the jig
It is easiest to remove the part from the jig whilst it is still hot as the plastic will tighten as it cools. Ensure that a part is not allowed to go
cool on the jig as it will become difficult to remove. If this happens, simply close the drawer and start a cycle, allow around 15 seconds
then abort the cycle by pressing the stop button and then the part can be removed. By prising gently at the corners of the front edge the
part will unclip easily.
•
There are white spots on the finished part
The SMARTone process relies on good contact being made between the printed film and the surface of the part during the cycle.
Small white dots or fine lines on the finished part point to some dust or other particles obstructing this contact.
Solution: Ensure that film is printed only as required or sufficiently protected so that dust cannot gather on the surface. Wipe the blank
part before use with a clean, lint‐free cloth. As the part is white, contamination will be visible on close inspection, so should be cleaned
off adequately.
•
The decoration looks weaker than expected and/or appears blotchy
The ink on the film is not dry. Each print will require some drying and there is a handy drying frame on top of the SMARTone for this
purpose. Film should be placed in this drying frame print side up with the long edge of the film facing away from the operator i.e. the film
is clipped into the tray bowing upwards to allow air circulation. A minimum of 2 minutes is sufficient to dry most printed sheet. For darker
images that have a relatively high ink load 3 minutes is recommended.
•
The vacuum drops suddenly during a cycle
Allow the cycle to finish – do not abort as the quality of transfer may not be affected depending on how well vacuum held initially.
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Ensure film is properly clamped by the frame
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Ensure seal is not damaged – replace if required
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Ensure jig is properly clipped into place and is not damaged
If the jig has been significantly damaged and cannot be thoroughly repaired then a replacement should be purchased to avoid
further wastage of film and parts.
8. Maintenance
The SMARTone is designed to require minimum maintenance if operated according to the instructions.
If you notice a persistent decrease in vacuum level or reduction in decoration quality, contact your supplier for advice.
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