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Further Tech Net-TV Box User Manual

Nettv box is an iptv box receiving tv sources
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User's Manual
Version 1.0

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Summary of Contents for Further Tech Net-TV Box

  • Page 1 User’s Manual Version 1.0...

  • Page 2: About This Manual

    Preface Congratulations on your purchase of this product. Read this manual carefully and keep it in a safe place for future reference. About this manual This user manual has been designed to help you make the most of your IP camera and its many features and functions.

  • Page 3: Table Of Contents

    Contents Contents Introduction ..........................6 Key Features ............................... 6 System Requirements ..........................8 Computer System Requirements......................8 Box System Requirements ........................8 Specification ............................... 9 Package Contents............................. 10 Identifying Parts and Controls......................... 11 Front Panel ............................11 Rear Panel............................13 Installation ..........................15 Hardware Installation..........................
  • Page 4 Contents Remove Software............................22 Network Configuration ......................23 Easy Setup ..............................23 Change the Network configuration ...................... 23 Analyze the unknown network configuration..................31 UPnP Testing ............................39 The setting for UPnP-disabled or non-UPnP routers................43 Get internet access via the DMZ function of the router ................ 52 Getting to know netTV Player ....................
  • Page 5 Contents Using netTV Player ........................79 Settings of the Virtual Remote Control ....................79 To Load Profile............................85 USB Recording Device ..........................88 Download/Playback the recorded files from netTV Box................ 91 Favorite Channel Setting ......................... 93 Firmware Update ........................95 Troubleshooting.........................

  • Page 6: Introduction

    Introduction Introduction netTV Box is an IPTV Box receiving TV sources from Wall or Set-Top-Box via TV Tuner, RCA or S-Video on the one end, compressing the video in the format of H.264 & the audio in the format of AAC, and transmitting the compressed media to the internet or intranet on the other end.
  • Page 7 Introduction ensures the smooth video stream transport on the network. P2P service and UPnP compatibility make an easy network connection. The IR Remote Control Learning function supports all types of A/V devices including PVRs, Digital Cable Boxes, and Satellite TV Receivers. Scheduled or real-time recording on PC or Box (by USB port) supported.

  • Page 8: System Requirements

    Introduction System Requirements In general, if your desktop PC or laptop is purchased within 3 to 4 years, and runs a modern OS like Windows XP or Windows Vista, you should be able to install the player. Please see the specific requirements below: Computer System Requirements CPU：Intel Pentium 4 2.0GHz or above RAM：512MB or above...

  • Page 9: Specification

    Introduction Specification Processor: Multi Core: ARM 9 CPU + DSP,240Mhz SDRAM: 32MB Network Interface: RJ-45 Ethernet (10/100Mbps auto Flash: 16MB switching) Video Input/Output: 1.NTSC + PAL TV Tuner (IEC Network protocol: HTTP,UDP, TCP/IP,SMTP, 169-2 2.Composite video (Female RCA); FTP, PPPoE, DHCP, NTP, DDNS TBA 3.S-Video (Female4-pin mini-DIN) Audio Input/Output: L/R Stereo Audio (Female RCA) Video Frame Rate: Up to 30fps...

  • Page 10: Package Contents

    Introduction Package Contents After unpacking, check that all the following items have been included: *One ID key for netTV Player is enclosed.

  • Page 11: Identifying Parts And Controls

    Introduction Identifying Parts and Controls Front Panel Green LED Indicator (Power Light)：It is lit when netTV Box is powered on. Red LED Indicator (Network Activity Light)：It is lit when netTV Box is connected to network. Remote Sensor： It receives the IR signals from the IR remote control to implement the Remote Control Button Learning function.
  • Page 12 Introduction Status Description of LED Indicators 1(Power Light) & 2(Network Activity Light) Green LED（Power） Red LED（Network） Status Power on(8 seconds) Starting (12 seconds) Blinking Starting completed, internet connect setting successful Starting completed, internet connect setting failed Login (working) Quick blinking IR Learning Quick blinking 2 times Blinking...

  • Page 13: Rear Panel

    Introduction Rear Panel RESET：Press and hold for 3 seconds, the green led and the red led both blink three times at the same time (blinking one time per second), then the box has been reset to factory defaults. If the power is off suddenly before the leds blink, the [RESET] won’t take effect, but you can start your box.
  • Page 14 Introduction AV1 IN: (S-VIDEO/VIDEO/AUDIO) terminal： Connect audio cables and either a video or S-Video cable from your STB or DVR or Camera. AV1 OUT： Loop through the Audio/Video signals from AV1 IN to your TV set. ETHERNET：RJ-45 Connector for IP Router or ADSL/ Cable Modem. DC IN：DC Power input (Specification: 5V DC 2A) Please use the [Reset] button carefully, all parameters of hardware of the Box will restore to factory default after [Reset].

  • Page 15: Installation

    Installation Installation Hardware Installation Step1: Verify Your Network Condition netTV Box is a plug-n-play IP TV Box. As long as your home network is the same as the diagram below, you could easily complete the installation and start enjoying your TV on the go - just through the following simple steps.( If your connection structure is not the same as the following diagram, please refer to the next Chapter [Network Configuration] for help.) Use IP Router with UPnP function to connect netTV Box to your ADSL/Cable Modem which directs you to internet.
  • Page 16 Installation Step 2: Connect to Your Network Take the enclosed RJ-45 Ethernet Cable and plug it into the LAN port of your IP router; plug the other end of the RJ-45 Ethernet Cable into the ETHERNET port at the back of netTV Box.
  • Page 17 Installation Step 3: Connect to TV Sources CONNECTING CABLE OR ANTENNA Disconnect the existing Coaxial/RF cable from your TV's RF/Antenna IN and reconnect it to the Antenna IN of netTV Box. Use the enclosed RF cable and RF adapter to connect the Antenna OUT of your netTV Box to the RF IN of your TV.
  • Page 18 Installation Step 4: Connect the IR Blaster Cable （If you don’t install other video sources except TV, skip the step） With netTV Player, the netTV Box can learn signals of the remote control of a video device to control the video devices with the on-screen virtual remote control.
  • Page 19 Installation Step 5: Connect Power Source Connect the power adapter to netTV Box’s port labeled DC IN. Plug the power adapter into an electrical outlet. When plugged in, the power light comes on, and the light blinks many times as the netTV Box starts up.

  • Page 20: Software Installation

    Installation Software Installation Before installing netTV Box, please make sure the package contents are in accordance with the product checklist including all cables required for getting onto the Internet equipment via RJ-45 WAN Port. Ensure that your PC meets the minimum system requirement and is equipped with a CD drive and a HDD of at least 100MB free space.
  • Page 21 Installation Follow the Wizard screens to complete the installation: 1. This is the first screen you will see. Click the Next to begin the installation. Following the on-screen instructions. There is a software license agreement that you must accept to continue with the installation. Also choose the destination folder where netTV player will reside.

  • Page 22: Remove Software

    Installation Remove Software 1. Click [Start ► Programs ►netTV ► netTV Player ► Uninstall netTV Player] to start to remove the software. 2. It will pop up dialog asked “Are you want to uninstall this product?”. Click “Yes” to uninstall the program. 3.

  • Page 23: Network Configuration

    Network Configuration Network Configuration Easy Setup Easy Setup helps you complete the Network configuration of netTV Box easily. If your network device doesn’t support the plug-n-play function of netTV Box or you don’t know the network configuration that you are going to install your Network Video Box in, you can use Easy Setup to complete the Network configuration of netTV Box.
  • Page 24 Network Configuration Step 1 Click [Start ► All Programs ► netTV ► netTV Player ► EasySetup] to run the Configuration Wizard and start the configuration processes. Step 2 Click and select the [Change the Network configuration] option.
  • Page 25 Network Configuration Step 3 Please use the enclosed Ethernet Cable to connect the netTV Box labeled in “Ethernet” to the PC which have installed the software of the netTV Box. As following picture: Step 4 Plug the enclosed power adapter to the netTV Box labeled in “DC-IN 5V”, the other end plug in an electrical outlet, as following picture.
  • Page 26 Network Configuration Step 5 Click [Next] to forward to the next step. Step 6 PC will search and list ID of netTV Box on the [Device List]. Select the ID of the netTV Box that you are going to configure on the [Device List] and click [Next] to forward to the next step.
  • Page 27 Network Configuration Step 7 Then you will get into the [Network Configuration] page. The page list three categories of network connections. (If there are any questions, please contact your distributor to confirm the category of the network connection.) a: Dynamic IP Choose this option to obtain an IP address automatically from your ISP.
  • Page 28 Network Configuration Step 8 Unplug the power adapter from netTV Box and PC. As right picture: Step 9 Use the Ethernet Cable to connect the netTV Box and network device. Picture as below:...
  • Page 29 Network Configuration Step 10 After completing the above steps, use enclosed power adapter to plug in the netTV Box labeled in “DC-IN 5V”, the other end plug in an electrical outlet. Then green light comes on (constantly on for 8 seconds), and the red light blinks a few times as the netTV Box starts up (the blinking status will keep for about 12 seconds).
  • Page 30 Network Configuration If you want to use DDNS to login the netTV Box (It is not suggested common users to use), select option [Enable DDNS], and click [Next] to forward to the next step. Select a DDNS server from the [Service Provider] (www.3322.org &...

  • Page 31: Analyze The Unknown Network Configuration

    Network Configuration Analyze the unknown network configuration If you don’t know the network configuration that you are going to install your Network Video Box in, please use the method to complete the network configuration. Before analyzing the unknown network configuration, please install the software of the netTV Box on your PC.
  • Page 32 Network Configuration Step 1 Please use the enclosed Ethernet Cable to connect the netTV Box labeled “Ethernet” to the PC which have installed the software of the netTV Box. As following picture: Step 2 By through the above Ethernet port, config the PC which have installed the [Easy Setup] software to connect internet (Please contact your ISP to know the way to internet of PC).
  • Page 33 Network Configuration page. The page will list all your network facilities. Right click on the network facilities that you don’t need, select the “Disable” to disable the network facility. The disabled network facility will display in grey. Enable the disabled network facility: Right click on the disabled network facility, select “Enable”, then the network facility will be restored for use.
  • Page 34 Network Configuration Please confirm the PC can connect to internet again. Then you can continue the following install steps. Step 4 Click [Start ► All Programs ► netTV ► netTV Player ► EasySetup] to run the Configuration Wizard and start the configuration processes.
  • Page 35 Network Configuration Step 6 Waiting for test result. After testing completed, it will pop up accordant window to display the testing result. Please follow the instructions and steps to config network connection of the netTV Box. 1. Connect the internet failed, please confirm PC can smoothly connect to internet (please contact your ISP).
  • Page 36 Network Configuration 3. This network configuration is compatible with the UPnP. Please connect the Box to the network device with the network cable, and plug in the Box. After the red LED of the Box is lit, the setting is completed. Click [OK] to exit the setting page.
  • Page 37 Network Configuration 5. This network configuration is PPPoE. Please disconnect the network cable between the PC and the network device. According to the picture, connect the PC and the Box with the network cable, and plug in the Box. After the green LED of the Box turns lit from blinking, the booting is completed.
  • Page 38 Network Configuration 6. Network configuration is Static IP, please disconnect the network cable of PC from the network device, according to the picture, tack the network cable to connect the PC and the Box, and then connect the power adapter to netTV Box’s port labeled DC IN.

  • Page 39: Upnp Testing

    Network Configuration UPnP Testing Test the router whether supports the UPnP or not, that is to say, whether open the UPnP and connect to box successfully. ※It’s an option action of setting network configuration of netTV Box. If you don’t use router, you can skip the action.
  • Page 40 Network Configuration Step 1 Click [Start ► All Programs ► netTV ► netTV Player ► EasySetup] to run the Configuration Wizard and start the configuration processes. Step 2 Select option ”UPnP Function Testing ”, and then click [Test] to start the testing.
  • Page 41 Network Configuration Step 3 When test is finished, test result will be shown on the below column. 1. If test result is fail, it will show the red font as below picture:...
  • Page 42 Network Configuration 2. If test result is success, it will show the red font as below picture:...

  • Page 43: The Setting For Upnp-Disabled Or Non-Upnp Routers

    Network Configuration The setting for UPnP-disabled or non-UPnP routers If your router is not UPnP enabled, please set the UPnP on in your router. (Note: with UPnP (universal plug and play) function, it can easily setup and configure an entire network, enable discovery and control of network devices and services.) How to set the UPnP on in the router: <EX: D-Link >...
  • Page 44 Network Configuration Step 2: Type “admin” in the User name and click OK button.
  • Page 45 Network Configuration Step 3 Administration page will appear and go to the “Tool” tab in the horizontal navigation bar.
  • Page 46 Network Configuration Step 4 Go to [UPnP setting] and select [Enabled]. Then click [Apply] to save your setting.
  • Page 47 Network Configuration The netTV Box has to connect to the UPnP enabled router rather than the hub or switch after the router. It is fine that either the router connected to the netTV Box or the router connected to the PC is UPnP enabled. We suggest that the router connected to the netTV Box be UPnP enabled since you may use a different PC to connect the netTV Box.
  • Page 48 Network Configuration If your router is a non-UPnP router (or UPnP is enabled but it does not work). You could configure your router using Port Mapping/Port Forwarding. How to configure the router using Port Mapping/Port Forwarding: <EX: D-Link > Step1 Open the web browser and type the IP address of the router.
  • Page 49 Network Configuration Step 3 Below you could find how to connect the network Video Box which is connected to a non-UPnP router (or UPnP is enabled but it does not work). Under the DHCP connection, since the Router will reassign an IP address to the device connected after the power is restarted, and it may change the correspondence between the Network Video Box and the DMZ or Virtual Server, you have to fix the IP of the Network Video Box by setting Static DHCP (or Address Reservation) on your router to bind the IP assigned to the Network Video Box to its MAC address.
  • Page 50 Network Configuration After learning the IP address assigned to the Network Video Box and its MAC address, you could then enter the Static DHCP (or Address Reservation) setting page for the further setting...
  • Page 51 Network Configuration Step 4 Get internet access via the [Virtual Server] function of the router (Port Forwarding or Port Mapping). Enter the setting page of the router, locate the [Virtual Server] setting page, select Enabled, fill the blank of Private IP with the IP address of the box, select Both in the [Protocol Type] field, fill the blanks of [Private Port] &...

  • Page 52: Get Internet Access Via The Dmz Function Of The Router

    Network Configuration Get internet access via the DMZ function of the router You can also get internet access via the DMZ function of the router Enter the setting page of the router, locate the DMZ setting page, fill the blank of IP address with the IP address of the box and enable the DMZ function.
  • Page 53 Network Configuration In the following network condition, you can’t connect the netTV Box. If you are in the multistage subnet systems (two or more subnet systems), you can’t connect to netTV Box. If your network configuration is that you have to get the internet access via authentication on a website (i.e., by entering Account &...

  • Page 54: Getting To Know Nettv Player

    Getting to know netTV Player Getting to know netTV Player For the initial operation Double click the [netTV Player] icon on your desktop to launch your netTV Player. Login netTV Player can login the netTV Box from any place via network. The user can auto search the remote netTV Box and build up connection by clicking 「login」.
  • Page 55 Getting to know netTV Player Locate the ID, Username, and Password on the CD envelope. (If you lost CD envelope, please find it from the sticker labeled on the bottom of the unit, so you can have the ID no. for this box. And the default Username and Password are admin.) There are three ways to login, by ID or IP or DDNS.
  • Page 56 Getting to know netTV Player Channel Scan After login was success, it will show a window for channel searching. Please press “Yes” to proceed. Please set as following steps: 1. Choose in “Country or region” as where the box has been install.
  • Page 57 Getting to know netTV Player Switching Video Inputs While streaming from your netTV Box, select Video Input from the netTV Player main panel. Choose the input you want to watch. CTRL+T”——Video source of Cable or Antenna input “TV CTRL+C”——Video source of composite input “CV “SV CTRL+S”——Video source of S-VIDEO input...

  • Page 58: Main Panel Instructions

    Getting to know netTV Player Main Panel Instructions After you log in netTV Box successfully, you could switch the video source between TV, CV and SV. The remote control panel will pop up the corresponding interface in accordance with the selected video source. (Notice: The remote control panel of CV &...
  • Page 59 Getting to know netTV Player Display the video playing time. Video Source: Display and control the video source between TV/CV/SV. Remote Control: Click to pop up the corresponding remote control panel (TV Remote Control, CV/SV Remote Control). Resolution & Bit Rate: Display the video resolution and the corresponding bit rate. Record: Click to start or stop recording.
  • Page 60 Getting to know netTV Player Click to pop up the login window; click again to restore.

  • Page 61: Remote Control Interface Instructions

    Getting to know netTV Player Remote Control Interface Instructions There are two kinds of remote control panel, TV Remote Control Panel and CV/SV Remote Control Panel, under different video sources, it will show accordant remote control panel. TV Remote Control Panel Display the current Channel Number.
  • Page 62 Getting to know netTV Player Channel Up & Channel Down...
  • Page 63 Getting to know netTV Player CV/SV Remote Control Panel Power Button Menu Button Buttons Defined by Users Number Buttons Direction & OK Buttons Volume Up & Down Buttons Channel Up & Down Buttons Playing Control & Record Buttons...
  • Page 64 Getting to know netTV Player This panel is not usable before experiencing the IR Learning Process. Conduct the IR Learning Process and save the [*.rpl] file. After loading the file, you could then use the panel.

  • Page 65: Mouse And Keyboard Operations

    Getting to know netTV Player Mouse and keyboard operations You can perform the following netTV Player operations with your computer’s mouse and keyboard. Mouse operations Items Operations Scroll wheel up & down Volume control Scroll wheel click Mute Right click Right clicking anywhere inside the window displays a context menu as described below.
  • Page 66 Getting to know netTV Player Right click menu When you run netTV Box, you could move your mouse cursor and right click to open the pop-up menus. The commands on this pop-up menu are the same with those on the control panel but you could find some more options. The pop-up menus are shown right side.
  • Page 67 Getting to know netTV Player Keyboard operation Shortcut Key Operations Pop-up the property setting page. Pop-up the right-click menu. Open the online help system. Video input source selection. Mute or restore sound. Properties window. [Space Bar] Play/Pause Full screen Capture image Schedule Exit Change Skin color...
  • Page 68 Getting to know netTV Player Brightness Down － (0~9) Jump to Channel Numeric keypad. Ctrl + T Select CV1 video source. Ctrl + C Select CV2 video source. Ctrl + S Select SV video source. [Enter] Confirm the channel selection. Enable or Disable OSD Pop up remote control panel.

  • Page 69: Property Setting Page Instructions

    Getting to know netTV Player Property Setting Page Instructions Channel Page This page implements the settings of the [Country or Region] selection, [Signal] selection, [Scan] channels, [Load] channels, [Save] channels. Functions Description Select where you are going to install the netTV Country or Box.
  • Page 70 Getting to know netTV Player System Page This page implements the settings of the save [Path], [Snapshot format], [Language], and [Transform Port]. Functions Description Select the directory path to save the captured Snapshot files. Path Select the directory path to save the recorded Record files.
  • Page 71 Getting to know netTV Player Video Page This page implements the settings of the basic adjustment and video quality adjustment. Functions Description Adjust the Brightness, Contrast, Hue and Saturation. Press the 「Default」 button to get Adjust back to the default values. Preview the effect of the adjustment from the small screen on right.
  • Page 72 Getting to know netTV Player Resolution Table: Resolution NTSC QCIF 176*144 176*120 352*288 352*240 DCIF 528*384 528*320 Half-D1 704*288 704*240 704*576 704*480...
  • Page 73 Getting to know netTV Player Remoter Page This page implements the CV/SV IR Learning Process.
  • Page 74 Getting to know netTV Player Functions Description Press the 「New」 button to build a new [*.rpl] file. Before you can control a new remote control via the remote control panel of the NetTV Player, you have to built a new [*.rpl] file to save the corresponding buttons of your physic remote control.
  • Page 75 Getting to know netTV Player Schedule Page This page implements the setting of the scheduled recording. Functions Description Press the 「Add」 button to start the schedule setting. You could select [One Time Only] or [Any Days on a week]. Then, define [Start Date], [Start Time], [Record Duration], [Video Source] and [Channel].
  • Page 76 Getting to know netTV Player User Page This page implements the user management. You could locate the ID of the netTV Box here. Only the administrator can access this page. Functions Description The ID number of the netTV Box. (ID is unique, can’t be changed.) Display the current effective User Names.
  • Page 77 Getting to know netTV Player My Account Page This page shows the current user information. Click the 「Modify Password」 button, the [Modify Information] square will pop up, Enter the [Old Password] and [New Password], and check New. Press 「Modify」 to complete the [Modify Information] process. Alias: You can login by using the alias that you have set.

  • Page 78: Local File Interface Instructions

    Getting to know netTV Player Local File Interface Instructions Regardless of login, the netTV Player can choose to open the video file (*.mp4) from the local hard drive and play it. When you play the local video, both the「Video Source」and 「Record」buttons are not available. Display the video playing time.

  • Page 79: Using Nettv Player

    Using netTV Player Using netTV Player Settings of the Virtual Remote Control Step 1 Click the setting button at the bottom of playing window. Step 2 Select the [Remoter] page on [Property Setting]. (Note: There is [Remoter] page only under CV source and SV source.
  • Page 80 Using netTV Player Step 3 Click the [New] button to build a new profile name. Step 4 Fill a profile name in the blank of [Enter Device Name], and click [OK].
  • Page 81 Using netTV Player Step 5 The newly built profile name will show up in the following red rectangle and click the [Learn] button in the following blue circle.
  • Page 82 Using netTV Player Step 6 Here comes a virtual remote control shown as follows. The profile name, [New] and [Delete] in the following red rectangle will become concealed and uncontrollable. [Start learning……] will show up in the message window in the following blue Ellipse.
  • Page 83 Using netTV Player Step 7 You could start learning the physical remote control key by key. For instance, you’d like to learn the [OK] key of the physical remote control. Click the [OK] key of the virtual remote control. Then, all the keys of the virtual remote control will be concealed.
  • Page 84 Using netTV Player Step 9 After the completion of learning all the keys, click the [Stop] button. Click [OK] to return to the player. On the virtual remote control, those which have been learned shown in white. Those which have not been learned shown in gray.

  • Page 85: To Load Profile

    Using netTV Player To Load Profile If your Box reset to factory default because some causes, the IR learning files will be clear up. In order to decrease your fussy IR learning process, you can upload the “.rpl” files saved in PC to the BOX through the function “Load Profile”.
  • Page 86 Using netTV Player Select and click “From File”, find the “.rpl” file that you want to upload to the Box in the pop up dialog. Frequency table and IR learning table of every netTV Box are all in the UserData file of each netTV Box in install directory, named by each ID in the property file.
  • Page 87 Using netTV Player Different physical remote controls correspond to different IR learning files. The names of the files are given by the users. One file can only be used to control the corresponding video device. You have to select a correct file to control the corresponding video device.

  • Page 88: Usb Recording Device

    Using netTV Player USB Recording Device Select the [Schedule] page out of the following [Property Setting] page. Select [To Box (USB)] on the [Schedule] page and start to schedule the USB Recording. Select the time zone of your netTV Box on the pull-down menu of [Time Zone].
  • Page 89 Using netTV Player Select [Once] for one-time recording and this USB recording task will be automatically terminated after it is completed. Select [Times] for regular recording by Daily [Everyday] or [Weekly]. The selection [Recycling record mode] of bottom will be enabled when you select [Times]. When external USB device’s free space isn’t enough for new recording file, netTV Box will automatically delete the foremost recording files to accommodate the new recording files.
  • Page 90 Using netTV Player Set the [Start Date] and the [Start Time]. The [Start Time] must be set 3 minutes later of Box time, or you can’t add recording task. (When select [Times], [Start Time] can’t be control.) Select a disk partition on the pull-down menu of [Disk] (i.e., only FAT32 formatted partitions are listed), and its available capacity will be indicated on [Capacity].

  • Page 91: Download/Playback The Recorded Files From Nettv Box

    Using netTV Player Download/Playback the recorded files from netTV Box 1. Login the netTV Box. Right click the image window and select [Download/Playback file from netTV Box] on the popup menu. On the setting page, [Box file list] will list down all the recorded files. If there is no USB device connected to the netTV Box or the connected USB device has no recorded files, the [Box file list] is empty.
  • Page 92 Using netTV Player If there are too many recorded files and they occupy too many USB storage space, you could delete the selected files from your USB device remotely. You could select a single file and click the [delete the selected item] button at the bottom to delete the selected file.

  • Page 93: Favorite Channel Setting

    Using netTV Player Favorite Channel Setting After scanning the TV channels, you could set the channels you like for [Favorite Channels]. For instance, you like Channel 2 and would like to set it for your [Favorite Channel]. Select Channel 2 in the channel list. Click the [Favorite] button.
  • Page 94 Using netTV Player After you exit the [Channel] setting page, pop up the virtual remote control. If you would like to use the functions of [Favorite Channel], click on the virtual remote control and the [Heart] will turn red into .

  • Page 95: Firmware Update

    Firmware Update Firmware Update To upgrade the netTV Box firmware, follow these instructions: When you upgrade the netTV Box firmware, you will lose current configuration settings, so make sure you backup the netTV Box settings before you upgrade its firmware. Step 1 Download the latest firmware upgrade file from the manufacturer website.
  • Page 96 Firmware Update Step 2 Login netTV Player, right-click the image window to get the pop-up menu shown as the following figure. Then, select [About netTV Player] on the pop-up menu. Step 3 Click the [Update] button on the following pop-up window.
  • Page 97 Firmware Update Step 4 Click Browse to view the folders and select the downloaded file. Step 5 The Firmware update procedure is illustrated below, totally 2 phases.
  • Page 98 Firmware Update During the firmware update, do NOT switch off the product itself or cancel the activity, otherwise the product can be out of order. We won’t take responsibility for this crisis. Step 6 After the completion of the firmware update, the following window will pop up. Step 7 It takes about 1 minute for the product itself to restart.

  • Page 99: Troubleshooting

    Troubleshooting Troubleshooting Install and setting Q: How many computers can software of netTV Box be installed on? A: There is no sum limitation of software installation, but at the same time only one user can login the netTV Box. Q: Does the netTV Box need big bandwidth? A: As long as the uplink in the place where netTV Box is installed is above 256kbps, you can enjoy the smooth video service.
  • Page 100 Troubleshooting Q: Which OS does playing software of netTV Box support? A: netTV Box support Windows XP and Windows vista OS at the present time.
  • Page 101 Troubleshooting Watching Video Q: Must I take up netTV Box with me to watch TV remotely? A: No, you needn’t. You just need install the netTV Box at home, whether you are home or out, you can watch the video programs by using the playing software installed in your PC which connects to the netTV Box. Q: What device can I use to connect to the netTV Box in the home to watch TV? A: PC、Notebook which has installed Windows XP or Windows vista OS can all install playing software of netTV Box, by through Internet to connect the netTV Box to watch video programs.
  • Page 102 Troubleshooting Q: Can I watch DVD Player or other video sources of home through netTV Box? A: There is a group of CV and S-video input at the back of the netTV Box, after connecting other video devices of home, you can watch the video of home video devices remotely through netTV Box.
  • Page 103 Troubleshooting Recording Q: Can I record the loved TV programs? A: Yes, you can. While you are watching program, you can just click the record button on the playing panel to record the playing program. You can also have a schedule recording by using external connected USB device, thus you can record your wanted TV program to your USB device.
  • Page 104 Troubleshooting “Recycling record mode” in the “Schedule Record” page, after selecting the option, newly recording file will overlay the old record file when the free space isn’t enough. Q: Which player can play the recording file? A: netTV player of netTV Box can play the record file, the player which support H.264 decoder can also play the record file.
  • Page 105 Troubleshooting Q: Why the connection intermit when the external connected USB device are going to record. A: There is single coding engine in netTV Box. Schedule recording and remotely watching can’t be doing at the same time. Q: Whether can I get the recording file remotely from external storage which connected to the netTV Box? A: Yes.
  • Page 106 Troubleshooting CV (Compatible video ) & S-Video Q: netTV Box can be used as home monitor? A: As long as you connect your camera or monitor to the CV (Composite video) input or S-video input at the back of the netTV Box, you can monitor your family condition remotely. Q: How many cameras (monitors) can be connected to a netTV Box? A: A netTV Box has a group of CV and S-Video input, so the CV output can connect to a camera (monitor), and S-Video output can connect to a camera (monitor).
  • Page 107 Troubleshooting restart the Player Application. Q: Why picture in disorder or partition or no color sometimes. A: This is the cause that the system format of DVD output isn’t compatible with the system format of the netTV Box picture that you are watching, then you can switch the video source to let the netTV Box check the system format of connecting video source automatically.
  • Page 108 Troubleshooting Network Q: How can I know whether Router support UPnP? A: Connect the PC that installed playing software of netTV Box to Router, enter the setting page of the Router to Open UPnP, click 「Start」 「Program」 「netTV 」 「netTV Player」 「EasySetup」 , select 「UPnP Testing」 for test.
  • Page 109 Troubleshooting Q: Why bind the IP and MAC together first when set the DMZ or Virtual Server? A: The IP that router assigned to netTV Box will be changed when suddenly power off, then you can’t login the netTV Box remotely. So bind the IP and MAC together will block the IP address of netTV Box from changing. Q: How can I search and connect to the netTV Box of home on the Internet? A: There are three ways to login the Box.
  • Page 110 Troubleshooting IR Learning Q: Why pop up a notice of “IR learning failed” during the IR learning process? A: There is a time limitation for IR learning. If the netTV Box doesn’t receive the IR signal beyond the time, it will give a notice of “IR learning failed”.
  • Page 111 Troubleshooting Administrator & Common User Q: Can modify the default account and password of netTV Box? A: Default password “admin” can be changed, default account “admin” is administrator, can’t be changed. Q: I have changed the password of administrator, what should I do if I forget the password? A: You can press the [RESET] at back of the netTV Box to restore to factory default, the password of administrator will be restored to default password “admin”.
  • Page 112 Troubleshooting Questions of Led Status Q: The power LED indicator (green light) is not on. A: Please unplug the power adaptor from the power outlet and netTV Box. Then, plug both ends back and make sure they are plugged properly. Q: After plug in, how long will the green led will blink? A: During the start up process, if the connect way of netTV Box is DHCP or Static IP, the green led will blink about 7~9 seconds, if the connect way is PPPoE, he green led will blink longer (about 12 seconds).
  • Page 113 Troubleshooting Other questions Q: Can I snapshot and save the beautiful picture? A: Yes. netTV Box has the function of snapshot, you can snatch at the instant playing picture and save it in the “Snap” file which is at the installation directory, you can also change the save directory. Q: Where can I find the ID of the netTV Box? A: The Box ID is located on the CD cover and the box bottom (i.e., ID: xxxxxxxxxx).
  • Page 114 Troubleshooting Q: Failed to login Make sure if the computer and netTV Box are connected to the same router and the network is configured correct. Make sure if you enter correct ID, Username and Password. If the Wireless LAN is enabled on your computer, please disable it beforehand. Q: netTV Box failed to perform when I try to upgrade firmware, how should I do? A: Please make sure your network connection is properly connected.
  • Page 115 Troubleshooting Has your netTV Box connected to the router, and both devices are power on. netTV Box operation might be interfered by firewall software or an anti-virus software. Please re-check the setting. Q: Cannot find the files after recording. A: If you would like to watch the files after recording, please go to netTV Player, Select Player> Setting> Record Path>...
  • Page 116 Troubleshooting © Further Tech. CO., LTD.

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