Clear One Chat 170 User Manual
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Clear One Chat 170 User Manual

Group speaker phone for office communicator
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CHAT
170 -
Group Speaker Phone for Office Communicator
®
USER'S MANUAL

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Summary of Contents for Clear One Chat 170

  • Page 1 CHAT 170 - Group Speaker Phone for Office Communicator ® USER’S MANUAL...
  • Page 2 On the Web www.clearone.com CHAT 170 USER’S MANUAL CLEARONE PART NO. 8xx-xxx-xxx - June 2010 (REV. 1.0) © 2010 ClearOne Communications, Inc. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications.

  • Page 3: Table Of Contents

    INStALLING tHE CHAt SOftwARE fOR wINdOwS .... 6 ............31 uropean ompLiance CONNECtING tHE CHAt 170 tO A PC ........6 EC declaration of Conformity ......... 31 CONNECtING tHE CHAt 170 tO ExtERNAL dEvICES ..7 fCC PARt 15/ICES-003 COMPLIANCE........32 .............

  • Page 4: Chapter 1: Introduction

    Service and Support If you need additional information on how to set up or operate your CHAt 170 group speaker phone, please contact us. we welcome and encourage your comments so we can continue to improve our products and better meet your needs.

  • Page 5: Important Safety Information

    Important Safety InformatIon Read the safety instructions before using this product. this personal speaker phone is not designed for making emer- gency telephone calls when the power fails. You must make alternative arrangements for telephone access to emer- gency services. •...

  • Page 6: Unpacking

    CHAt 170. Contact your dealer for replacement parts and accessories. > NOTE: ClearOne is not responsible for product damage incurred during shipment. You must make claims directly with the carrier.

  • Page 7: Chat 170 Configurations

    170 configurations ClearOne’s CHAt 170 comes in several configurations, as shown below. the CHAt 170 group speakerphone itself is the same in all configurations; different accessories have been packaged with the unit to enable a variety of connections. All CHAt 170 units have a mini-USb port, so every configuration can connect to a PC.

  • Page 8: Chapter 2: Getting Started

    LEd Indicators Several blue LEd lights show when the CHAt 170 is connected to a PC via USb or when the CHAt 170 is plugged into a breakout box. the three status indicator LEds above each microphone are blue when the unit is operational and change to red when mute is turned on.

  • Page 9: Installing The Chat Software For Windows

    NOTE: the install procedure is the same for all versions of windows xP , windows vista and windows 7 operating systems. the CHAt 170 can be used right out of the box and there’s no software to download or install if it is to be used only with a PC.

  • Page 10: Connecting The Chat 170 To External Devices

    Connecting to a telephone ClearOne provides configurations of the CHAt 170 that make it possible to connect the CHAt 170 to enterprise tele- phone handsets from Cisco and Avaya (see CHAT 170 Configurations in the Introduction to this manual). the CHAt 170 phone breakout box is the interface between the CHAt 170 and the particular telephone.
  • Page 11 If you have a headset that you typically use with your telephone, connect it to the headset jack on the CHAt 170 Phone breakout box. Slide the correct power supply clip for your country into the included power supply. the power supply may contain a plastic shield that must be removed before inserting the clip.

  • Page 12: Connecting To A Video Conferencing Device

    LEd indicators on the CHAt 170 illuminate, indicating that the CHAt 170 is powered and ready for use. Next, connect the CHAt 170 to your PC. this will allow you to use the CHAt software to configure the CHAt 170 for use with your enterprise telephone.
  • Page 13 On the other end of the cable, the group with the Red (Right) and White (Left or Mono) connector plugs into the corresponding audio ports on your tv. this connection allows you to either use the speaker on your CHAt 170 for audio from the far end, or alternatively you can use the speakers on the tv.
  • Page 14 CHAt 170 is powered and ready for use. Next, connect the CHAt 170 to your PC (or USb device). this will allow you to use the CHAt software to configure the CHAt 170 for use with your video conference system. Refer to Connecting to a PC section earlier in this chapter.

  • Page 15: Chatattach: Connecting Two Chat Devices

    In order to use the CHAtAttach accessory, the following criteria must be met: both CHAt devices must be the same model number - both CHAt 150, both CHAt 160 or both CHAt 170 devices - mixing CHAt models using CHAtAttach is not currently possible.

  • Page 16: Chatattach Working Modes

    CHAtAttach working Modes the following table outlines the CHAtAttach working modes. Mode # Mode Code Description Condition Solid Red LEd on both CHAt devices are in MUTE mode. Normal CHAt devices Solid blue LEd on both CHAt devices are in UNMUTE mode. Normal CHAt devices No PC attached.

  • Page 17: Chapter 3: Configuring The Chat 170

    Update Firmware & Database section later in this chapter. If the specific device you are using with the CHAt 170 is not listed in the database, you can create a custom device by following the instructions described later in this chapter.
  • Page 18 Apply to CHAT button to apply these settings to the CHAt 170. A message will appear indicating that the settings were successfully applied to your CHAt 170.

  • Page 19: My Devices

    (see Advanced Settings: Database later in this chapter for more information on saving custom settings). Select the device you wish to use with your CHAt 170, and click the Apply to CHAT button to apply the audio settings to your CHAt 170.

  • Page 20: Chapter 4: Using The Chat Application

    170 microphone volume for USb applications, while adjusting the output level under Line Audio changes the microphone volume being sent to the device connected to the CHAt 170’s line audio jack. Likewise, adjusting Speaker Level under usB audio changes the CHAt 170 speaker volume, while adjusting the Input Level under Line Audio changes the speaker volume being received from the con- nected device.

  • Page 21: Update Firmware & Database

    Check for updates button, or you can use the Select File button to manually load an existing firmware file. > NOTE: the computer your CHAt 170 is connected to must be connected to the Internet in order to use the Check for updates option. Check for Firmware Updates Perform the following steps to update your firmware and device database: Start up the CHAt 170 software as described earlier in this manual.
  • Page 22 > NOTE: If no new firmware or device database updates are available, the following messages will appear below the progress bar: “Your device contains the most recent firmware” “Your database contains the most recent updates” this indicates that your firmware and database are current. No updates are required. Click the Update button to install available updates.
  • Page 23 “Update Successful! the database has been updated to <new revision level >” where <new revision level> is the new database version number. 10. Your CHAt 170 now has the most recent firmware and/or device database updates available. Technical Support: 800.283.5936...

  • Page 24: Manual Updates

    In most cases, you should use the automatic update procedure by pressing the Check for updates button. to manually change the firmware version or database package loaded into your CHAt 170, use the following procedure: Press the Select File button in the Update Firmware screen. the Open dialog window is displayed.

  • Page 25: Help

    You can also use the Advanced screen to adjust audio settings for your CHAt 170, save your settings as a custom device, view and edit the CHAt 170 device database, and view the CHAt 170 log file. this section describes how to use each of these functions.

  • Page 26: Advanced Settings: Audio Settings

    : these controls affect the audio settings of the CHAt 170 when it is connected via USb to your com- puter. Use the Mute buttons to mute either the microphone or speaker on the CHAt 170. Use the sliders to adjust the microphone level and speaker level.

  • Page 27: Advanced Settings: Database

    I/O jack. for example, if this option is selected and you are talking to a colleague via Skype on your PC connected to your CHAt 170, and you also initiated a video conference call through the vC breakout box, all three parties would be joined together for a bridged call.
  • Page 28 Adjust the audio settings or click Upload from CHAT to upload and display the CHAt 170’s current settings. Click the Select 1st drop-down box and select the desired device type. Or, you can type a custom name, if neces- sary.

  • Page 29: Edit Custom Audio Setting

    Ok to save the custom audio setting. the custom device is added to the CHAt 170 device database and is now available through Device Setup as an available device.

  • Page 30: Advanced Settings: Log

    Advanced Settings: LOG Log displays a list of actions taken by the CHAt 170, including a timestamp and a description of the action or even. to save the log to a text file, click the Save button. A standard windows save dialog appears. Name the file and choose the directory in which you wish to save the file (the default directory is the CHAt 170 Log directory).

  • Page 31: Chapter 5: Maintenance

    • Unplug the power supply from the wall outlet (Phone/vC only) before cleaning. • do not use liquid or aerosol cleaners. Use a damp cloth moistened with water to clean the outside of your CHAt 170 and power supply. trouBlesHooting If you are having trouble with the audio from your CHAt 170, it might not be optimized (tuned) for the specific hardware device you are connected to.

  • Page 32: Interrupted Firmware Update Recovery

    If the CHAt 170 attempts to recover from a programming error by booting up in the Generic (dfU) mode, a series of instruction windows will be displayed. follow the on-screen instructions to resolve this issue.

  • Page 33: Chapter 6: Appendix

    CHAPtER 6: APPENdIx sPecifications Connections USb Connector version 2.0 Compatible type: Mini b Controls volume Up volume down Microphone Mute Audio Speaker bandwidth: 190Hz - 20kHz Max Output Level: 85db SPL @ 1 meter Microphone bandwidth: 100Hz - 12kHz Line Input through VC Breakout Box frequency Response: 20Hz - 20kHz +/- 1db Maximum Input Level: +6 dbu Input Impedance: 10k Ohms...

  • Page 34: Compliance

    Reading berkshire RG2 0td United kingdom Model: CHAt 170 Product Standard(s) to which Conformity of the Council Directive(s) is declared: EMC 2004/108/EC “Electromagnetic Compatibility (EMC) Directive”: EN 55022: 2006 (Emissions) Information technology equipment - Radio disturbance characteristics - Limits and methods of measurement.

  • Page 35: Fcc Part 15/Ices-003 Compliance

    fcc Part 15/ices-003 comPliance this equipment has been tested and found to comply with the limits for a Class b digital device pursuant to Part 15 of the fCC Rules and Industry Canada ICES-003. these limits are designed to provide reasonable protection against harm- ful interference in a residential installation.

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