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Comdial Scout 900MXS User Manual

Digital wireless telephone system
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R
Scout
900
MXS
Digital Wireless Telephone
System User's Guide
(For IMPACT 224 / 560 / FX System)

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Summary of Contents for Comdial Scout 900MXS

  • Page 1 Scout Digital Wireless Telephone System User’s Guide (For IMPACT 224 / 560 / FX System)
  • Page 2 IMPACT 224 / 560 / FX System Software: 15A and later Telephone Model: Scout 900 The following useful accessories for the digital wireless telephone are available through your Comdial dealer. Accessory Product Code Vibrator Kit 900-VIB Belt Clip Kit 900-HOL...

  • Page 3: Table Of Contents

    Contents Contents Introducing The Digital Wireless Telephone Using This Guide Using Chapter One Knowing Your Digital Wireless Telephone Knowing Your Telephone’s Functions Interperting The Low Battery Indication Answering Calls Using Chapter Two Answering Outside And Intercom Calls Answering Calls At Monitored Stations Answering Night Transferred Calls Making A Call Pick-Up Responding To A Subdued...
  • Page 4 Contents Placing Calls On Hold Using Chapter Four Holding Calls Handling Hold Recalls Parking Calls Handling Park Recalls Transferring Calls Using Chapter Five Transferring Screened and Unscreened Calls Making A Hot Transfer Conferencing Calls Using Chapter Six Conferencing Telephones Together Using The Other Telephone Features Using Chapter Seven Blocking Voice Announce Calls...
  • Page 5 Contents 7.11 Sending A Paging Announcement 7.12 Setting A Do Not Disturb Condition At Your Telephone 7.13 Setting The Volume Control 7.14 Switching The Dialing Mode Between Pulse And Tone 7.15 Using The Tracker Paging System 7.16 Using Your Digital Wireless Telephone With A DSS/BLF Console Sending And Receiving Non-Verbal Messages Using Chapter Eight...
  • Page 6 Contents Installing The Digital Wireless Telephone 10.1 Using Chapter Ten 10.2 Selecting The Installation Location 10.3 Connecting To The Station Jack 10.4 Applying Power to the Base Unit 10.5 Installing The Battery Pack 10.6 Charging The Handset’s Battery Pack 10.7 Charging Extra Battery Packs 10.8 Cleaning The Battery Contacts...

  • Page 7: Introducing The Digital Wireless Telephone

    ntroducing The Digital Wireless Telephone Introducing The Digital Wireless Telephone 1.1 Using This Guide This comprehensive user’s guide describes your digital wire- less telephone and tells you how to use it. The operation chapters define often-used features and provide instructions for their use. These chapters are titled: Answering Calls Making Calls Placing Calls On Hold...

  • Page 8: Using Chapter One

    ntroducing The Digital Wireless Telephone 1.2 Using Chapter One The sections in this introductory chapter help you become familiar with your telephone’s controls and indicators. The re- maining sections are titled: Knowing Your Digital Wireless Telephone Knowing Your Telephone’s Functions Interpreting The Low Battery Indication 1.3 Knowing Your Digital Wireless Telephone Your digital wireless telephone consists of the following items:...
  • Page 9 ntroducing The Digital Wireless Telephone 1.3.1 Reviewing Important Safety Instructions Since your digital wireless telephone has both an AC power supply and batteries, you should read and understand the fol- lowing important safety instructions. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS When using your telephone equipment, always observe these basic safety precautions to reduce the risk of fire, electric shock, and injury.

  • Page 10: Save These Instructions

    ntroducing The Digital Wireless Telephone 13. Unplug this product from the wall outlet, remove the batteries, and take it to a qualified service technician if you encounter any of the following conditions: A. when the power supply cord or plug is damaged or frayed, B.

  • Page 11: Handset Specifications

    ntroducing The Digital Wireless Telephone 1.3.2 Reviewing The Technical Specifications General Specifications Frequency Control: Crystal controlled transmission Modulation Minimum Shift Keying (MSK) Operating Temperature: 0° to 50° C 32° to 122° F Base Unit Specifications Receive/Transmit Frequency: 903.20 to 924.95 MHz (9 Channels*) Power Requirements: 12V DC from supplied AC Adapter Dimensions (without antenna):...

  • Page 12: Knowing Your Telephone's Functions

    ntroducing The Digital Wireless Telephone 1.4 Knowing Your Telephone’s Functions Your digital wireless telephone provides many versatile fea- tures for your use. The discussions that follow explain these features in terms of what they allow you to do. 1.4.1 Knowing The Handset •...

  • Page 13: Talk Button

    ntroducing The Digital Wireless Telephone • Talk Button –serves as an on/off hookswitch • TAP Button –retrieves last call placed on hold (when telephone is idle) –generates hookflash or recalls dial tone (when you are on a line) • Transfer/Conference (T/C) Button –transfers call and sets up conference calls •...
  • Page 14 ntroducing The Digital Wireless Telephone 1.4.2 Knowing The Base Unit • Antenna –allows the base unit to communicate with the handset • Charge LED –indicates that the installed handset battery pack is re- charging • Power On LED –indicates that base unit has AC power supplied •...

  • Page 15: Interperting The Low Battery Indication

    ntroducing The Digital Wireless Telephone 1.5 Interpreting The Low Battery Indication 1.5.1 When You Are Not On A Call, When the battery pack in the handset is very low and needs to be charged, you will see the message LOW BATT on the dis- play, and the handset will beep.

  • Page 17: Answering Calls

    Answering Calls Answering Calls 2.1 Using Chapter Two Answer a call by pressing the function button for the ringing line. As a convenience, your system installer may assign ring- ing line preference to your station. If he or she does so, you will have access to the ringing line or intercom as soon as you take the handset off hook and you will not have to press a func- tion button to select the ringing prime line or intercom.

  • Page 18: Answering Outside And Intercom Calls

    Answering Calls 2.2 Answering Outside And Intercom Calls An outside call is one that rings on a line while an intercom call is one that is made from one system telephone to another. An incoming call will sound the ringer and light the status light as- sociated with the line or intercom button that the call is on.

  • Page 19: Answering Calls At Monitored Stations

    Answering Calls 2.3 Answering Calls At Monitored Stations Your system installer may arrange your telephone to have the personal intercom number of another telephone appearing at a function button location (F1–F4). You can use the light associ- ated with this button to monitor the status of that telephone and you can press the button to make a call to it if you wish.

  • Page 20: Answering Night Transferred Calls

    Answering Calls 2.4 Answering Night Transferred Calls The system attendant can transfer incoming calls to a particular station or stations for off-hour ringing. Additionally, the in- staller can program the system for night-answer zones (up to four) with a loud bell associated with each zone. The loud bell sounds when the night transfer of ringing feature directs incom- ing calls to a particular zone.

  • Page 21: Making A Call Pick-Up

    Answering Calls 2.5 Making A Call Pick-Up Often, the system installer arranges several telephones together in a user group. If your digital wireless telephone is so ar- ranged, you can answer calls that are ringing at other stations within your particular group. Also, you can answer a call that is ringing at any telephone in the system if you know the tele- phone’s extension number.

  • Page 22: Responding To A Subdued Off-Hook Voice Announcement

    Answering Calls 2.6 Responding To A Subdued Off-Hook Voice Announcement Your installer can arrange your telephone to receive a subdued off-hook voice announcement (SOHVA) call. This calling method allows an intercom caller to break into your current call and make an announcement to you that only you can hear through your handset receiver.
  • Page 23 Answering Calls To respond verbally to a SOHVA call, • hear the SOHVA voice announcement, • press and hold the installer-programmed SOHVA button and speak into your handset (your distant party cannot hear your response), • release the SOHVA button after your response, and re- turn to the distant party.

  • Page 25: Making Calls

    Making Calls Making Calls 3.1 Using Chapter Three When you wish to make a call, you must press the TALK but- ton to make the handset active and then select a line or the in- tercom. After you press TALK, the display provides you with several pieces of information.

  • Page 26: Dialing Automatically

    Making Calls 3.2 Dialing Automatically This feature provides speed dialing using programmable but- tons where you have previously stored numbers. since you usu- ally store a line choice as part of a speed dial number, line selection is automatic with speed dialing. This user’s guide dis- cusses speed dial programming in a separate section, and you should refer to it when you are ready to store your speed dial numbers.

  • Page 27: Dialing Manually

    Making Calls To automatically dial a memory location number using the MEMO button, • lift handset and press TALK (if necessary), • press line button to select line or intercom (remember: se- lecting a line is not necessary if a prime line, prime inter- com, or idle line preference feature is assigned to your telephone), •...

  • Page 28: Redialing A Previously Dialed Number

    Making Calls 3.4 Redialing A Previously Dialed Number If the last number you have called is busy or is not answering, you can redial it once. The system temporarily saves the first 16 digits of this last manually dialed number for your redial use.

  • Page 29: Waiting For A Line (Queuing)

    Making Calls • listen for outside dial tone, • dial desired number, • listen for called party to answer. 3.6 Waiting For A Line (Queuing) If all the lines in a line group are busy, you can place your tele- phone in a queue to await an idle line.

  • Page 30: Making Intercom Calls

    Making Calls 3.7 Making Intercom Calls You can dial an intercom extension manually from the dial pad or automatically using a direct station select (DSS) button that you have previously programmed. There are two methods for making an intercom call. One causes the called telephone to ring.
  • Page 31 Making Calls (The following instructions assume a voice-first default setting. Any user can change a call to a tone signaling for that call simply by pressing the INTERCOM button again after dialing the extension number or by pressing the DSS button again.) To voice announce manually, •...

  • Page 32: An Automatic Callback

    Making Calls 3.8 Camping On At A Busy Station And Waiting For An Automatic Callback If you call another station and receive a busy signal or a Do Not Disturb tone, you can press a button that will cause the sys- tem to ring your telephone when the station is available.

  • Page 33: Waiting For An Answer (Call Waiting)

    Making Calls 3.9 Camping On At A Busy Station And Waiting For An Answer (Call Waiting) If the telephone you have called is busy, you can send a call- waiting tone to the telephone and wait on the line for an answer (you must be using the handset for this feature to work).

  • Page 34: Overriding A Call Or A Do Not Disturb Condition At Another Telephone (Executive Override)

    Making Calls 3.10 Overriding A Call Or A Do Not Disturb Condition At Another Telephone (Executive Override) You can override a call in progress or a Do Not Disturb condi- tion at another telephone if the system installer has enabled the executive override feature at your telephone.

  • Page 35: Making A Subdued Off-Hook Voice Announcement

    Making Calls 3.11 Making A Subdued Off-Hook Voice Announcement (SOHVA) You can make a subdued voice announcement to another sta- tion that is off-hook and busy on a call if the system is arranged to provide this feature and your telephone provides a SOHVA button for this purpose.

  • Page 37: Placing Calls On Hold

    Placing Calls on Hold Placing Calls On Hold 4.1 Using Chapter Four You can place calls on hold and pick them up a short time later in several different ways. This chapter explains the various methods you can use to hold a call. Holding Calls Handling Hold Recalls Parking Calls...

  • Page 38: Holding Calls

    Placing Calls on Hold 4.2 Holding Calls You can place a call on hold and pick it back up a short time later. With a regular hold, either you can pick up the held call at your telephone, or another user can pick it up at another tele- phone if that telephone shares the held call line with your tele- phone.
  • Page 39 Placing Calls on Hold To place a call on exclusive hold, • press HOLD twice. To retrieve exclusive hold, • press line button of held call (with flashing light), –or– • press TAP (if station does not have line appearance). Often, you will have more than one call on hold at your station.

  • Page 40: Handling Hold Recalls

    Placing Calls on Holds 4.3 Handling Hold Recalls After a call has been on hold for the period of time (set by the installer of your system), the system will cause a hold recall tone burst to sound at your telephone and the flash rate of the line button becomes faster.

  • Page 41: Parking Calls

    Placing Calls on Hold 4.4 Parking Calls You can place a call on hold in the system so that it can be an- swered from any station that does not have line appearance for the call. You accomplish this by placing the call in one of nine park orbits, where the call remains until it is answered.

  • Page 42: Handling Park Recalls

    Placing Calls on Hold 4.5 Handling Park Recalls When a parked call “times out” of the system, it will return to your telephone in the form of a park recall (you will hear four short tone bursts at 12-second intervals). Your display will indi- cate that the call is a park recall and will identify the orbit from which the recall originated.

  • Page 43: Transferring Calls

    Transferring Calls Transferring Calls 5.1 Using Chapter Five You can transfer calls from your digital wireless telephone to another system telephone in several ways. The information in this chapter describes those ways. Transferring Screened And Unscreened Calls Making A Hot Transfer...

  • Page 44: Transferring Screened

    Transferring Calls 5.2 Transferring Screened And Unscreened Calls You can answer a call at your telephone and transfer it to an- other telephone in one of two ways. If you first identify the caller to the party receiving the transfer (giving that user the opportunity to prepare for the call), you make a screened trans- fer.

  • Page 45: Making A Hot Transfer

    Transferring Calls 5.3 Making A Hot Transfer A hot transfer is a type of screened transfer. To perform a hot transfer, you voice announce the transfer over the speaker of the telephone that you want to receive the transfer, and release the call to that telephone.

  • Page 47: Conferencing Calls

    Conferencing Calls Conferencing Calls 6.1 Using Chapter Six When you join your digital wireless telephone together on a call with one or more system telephones, the arrangement is known as conferencing. Use the information contained in this chapter to understand how to make a conference. Conferencing Telephones Together...

  • Page 48: Conferencing Telephones Together

    Conferencing Calls 6.2 Conferencing Telephones Together When your digital wireless telephone is joined together with several other telephones on the same call, the result is called conferencing. You can make conference calls that involve up to five parties, including you as the originating party, in any com- bination of outside lines and intercom parties.
  • Page 49 Conferencing Calls To drop outside lines from the conference and remain in con- ference with intercom party, • press HOLD to put all lines on hold before the parties hang up (not doing this will result in a tone sounding in the handset receiver, interrupting the remaining confer- ence), •...

  • Page 51: Using The Other Telephone Features

    Using The Other Telephone Features Using The Other Telephone Features 7.1 Using Chapter Seven This chapter details features that enhance the basic operation of your digital wireless telephone. Remember, your station may be arranged to give you access to an assigned line or intercom as soon as you lift the handset from the base unit or as soon as you press the TALK button if you are using the handset in a portable manner.

  • Page 52: Blocking Voice Announce Calls

    Using The Other Telephone Features 7.2 Blocking Voice Announced Calls When you operate your telephone using the optional headset, other system users can make subdued off-hook voice an- nouncements to you through your headset while your are on a call. You can block these SOHVA announcements if you wish. To block SOHVA calls, •...

  • Page 53: Displaying Button Functions

    Using The Other Telephone Features 7.4 Displaying Button Functions (Button Query) You can cause the telephone’s display to identify the function of each button on your telephone. This is useful when the in- staller has assigned your function buttons for special-purpose tasks and you need to remind yourself of the button’s feature.

  • Page 54: Entering Account Codes

    Using The Other Telephone Features 7.5 Entering Account Codes If the system installer has arranged your telephone system for account code entry, your telephone display may prompt you to dial a code and then enter an account code before you dial a number or after you answer a call.

  • Page 55: Entering Authorization Codes

    Using The Other Telephone Features 7.6 Entering Authorization Codes Authorization codes give you a walking class of service option. Walking class of service provides you with the mobility to use your class of service (COS) features, prime line assignments, and exception numbers on any other telephone in the system. This feature could be useful to you should you travel out of range to use your digital wireless telephone and need to use a system telephone that you find nearby.
  • Page 56 Using The Other Telephone Features To activate walking class of service, • select another system telephone to use, • press INTERCOM on that telephone, • dial #08, • dial your authorization code, • complete your calling requirements. To lock your telephone, •...

  • Page 57: Forwarding Calls

    Using The Other Telephone Features 7.7 Forwarding Calls You can permanently forward calls that normally ring at your telephone. You can forward just your prime line and intercom calls or you can forward all calls. When you exercise this fea- ture, your telephone will ring a short ring burst each time the system forwards a call.

  • Page 58: Making A Call Non-Private (Privacy Release)

    Using The Other Telephone Features 7.8 Making A Call Non-Private (Privacy Release) It is often the case that telephones will share line appearance for one or more lines. When one telephone is active on a line that several other telephones share, the call is private (users at the other telephones cannot join the conversation by pressing the line button of the line being used).

  • Page 59: Monitoring A Conversation Between Two Telephones (Service Observing)

    Using The Other Telephone Features 7.9 Monitoring A Conversation Between Two Telephones (Service Observing) If your telephone provides the installer-programmed service observing feature, you can use it to monitor an on-going con- versation at another telephone in an undetected manner. To monitor another station at any time, •...

  • Page 60: Sending A Paging Announcement

    Using The Other Telephone Features 7.11 Sending A Paging Announcement There are several ways to make a public announcement to all or a portion of your location. Your system might be arranged with an external paging unit that you access by pressing a line but- ton or by dialing a special code.

  • Page 61: Setting A Do Not Disturb Condition At Your Telephone

    Using The Other Telephone Features 7.12 Setting A Do Not Disturb Condition At Your Telephone The do not disturb (DND) feature keeps calls from ringing at your telephone and makes it appear to be busy to intercom calls. Generally, this feature cannot be overridden by the caller. The caller hears two quick tone bursts every two seconds when he or she calls a telephone with the DND feature enabled.

  • Page 62: Setting The Volume Control

    Using The Other Telephone Features 7.13 Setting The Volume Control Your telephone has a push-button volume control. This is a multipurpose control that you can use to set the volume, or loudness, of the ringer and the handset. There are two ringer loudness levels and a vibrator position. Set the level as follows: •...

  • Page 63: Switching The Dialing Mode Between Pulse And Tone

    Using The Other Telephone Features 7.14 Switching The Dialing Mode Between Pulse And Tone If your local telephone service is pulse (rotary dialing), your telephone is arranged to dial in this manner (when programmed to do so by the installer). If you need to send tones during a di- aling sequence (e.g., to send bank-by-phone tones), you can convert to tone while dialing.

  • Page 64: Using The Tracker Paging System

    Using The Other Telephone Features 7.15 Using The Tracker Paging System The Tracker Paging System option allows you to send call back and parked call messages to Tracker pagers assigned to station extension numbers. Along with the parked call message, The system parks the call in orbit for retrieval by the paged party.
  • Page 65 Using The Other Telephone Features To use Tracker to transfer a call to a park orbit for retrieval and transmit the call’s park orbit code and caller ID information (if available), • answer call and press T/C, • dial extension number, •...

  • Page 66: Using Your Digital Wireless Telephone With A Dss/Blf Console

    Using The Other Telephone Features 7.16 Using Your Digital Wireless Telephone With A DSS/BLF Console Your installer can assign a DSS/BLF console as a companion to your digital wireless telephone. This companion console ex- tends the function button capability of your telephone with ad- ditional buttons and status lights.

  • Page 67: Sending And Receiving Non-Verbal Messages

    Sending And Receiving Non-Verbal Messages Sending And Receiving Non-Verbal Messages 8.1 Using Chapter Eight This chapter details the several different methods that you can employ to send and receive messages with your digital wireless telephone without using verbal communications. Lighting The Message Waiting Light Sending LCD Messages Sending Response Messages...

  • Page 68: Lighting The Message Waiting Light

    Sending And Receiving Non-Verbal Messages 8.2 Lighting The Message-Waiting Light If the system installer designates your station as a central mes- sage desk or programs it to have message-wait originate ability, you can turn on the message-waiting light of any other tele- phone.
  • Page 69 Sending And Receiving Non-Verbal Messages To turn off the message waiting light at a busy or idle station, • lift handset and press TALK (if necessary), • press intercom button (if necessary), • dial • dial extension number of station that was alerted. The message-waiting light of called station will turn off.

  • Page 70: Sending Lcd Messages

    Sending And Receiving Non-Verbal Messages 8.3 Sending LCD Messages You can set system-supplied messages at your station to be re- ceived and displayed by a calling LCD speakerphone. These messages give the caller information on your telephone status. Get a list of the available messages from the attendant and write them on the blank chart on the next page.
  • Page 71 Sending And Receiving Non-Verbal Messages LCD MESSAGE LIST (Write the attendant supplied message here.) Dial Code Message Back at (default message 1) Call (default message 2) Ask them to hold (default message 3) Take a message (default message 4) I will call back (default message 5)

  • Page 72: Sending Response Messages

    Sending And Receiving Non-Verbal Messages 8.4 Sending Response Messages By programming one or more RESPONSE MESSAGE but- tons at unused function buttons F1–F4 on your digital wireless telephone, you can respond with a variety of messages to many calling situations. For example, if you call another station and receive a busy signal or no answer, you can send one of 30 system-supplied messages, or you can send the same message every time the situation arises.
  • Page 73 Sending And Receiving Non-Verbal Messages To send an LCD message to a caller who has initiated a SOHVA call from an LCD speakerphone, • hear the SOHVA voice announcement in your optional headset, • press the appropriate fixed RESPONSE MESSAGE but- ton to send a preselected message (I Will Call Back, for example) to the calling telephone, –or–...

  • Page 75: Programming Your Telephone

    Programming Your Telephone Programming Your Telephone 9.1 Using Chapter Nine Use this chapter’s information to understand the various pro- gramming steps that you can take with your LCD speakerphone. Programming For Speed Dialing Storing Speed Dial Numbers Storing DSS Numbers Storing the Memory Location Speed Dial Numbers Storing The Feature Codes Storing The Response Message Button...

  • Page 76: Programming For Speed Dialing

    Programming Your Telephone 9.2 Programming For Speed Dialing Speed dialing is a feature that lets you: • dial lengthy numbers using one or two buttons, • store intercom numbers of frequently called telephones. • store frequently used feature codes, You can store numbers for speed dialing at the following locat- ions: •...
  • Page 77 Programming Your Telephone Enter your stored numbers on these charts for future reference. Speed Dial Numbers Key Pad Buttons Function Buttons Speed Dial Numbers Handset Memory Locations...

  • Page 78: Storing Speed Dial Numbers

    Programming Your Telephone 9.3 Storing Speed Dial Numbers To store an outside number as a speed dial number, follow the display prompts and proceed as follows: • lift handset and press TALK (if necessary), • press intercom button (if necessary), •...

  • Page 79: Storing Dss Numbers

    Programming Your Telephone 9.4 Storing DSS Numbers To store an intercom number as a DSS number, • lift handset and press TALK (if necessary), • press intercom button (if necessary), • dial SS3, • press function button or dialpad button to choose storage location, •...

  • Page 80: Storing The Feature Codes

    Programming Your Telephone 9.6 Storing The Feature Codes If you find that you are using certain features often, you can program a feature’s dialing code (such as S 52 to forward your calls) at an unused function button. When you store a feature code, you automatically provide a button that has an enable and a disable toggle function.

  • Page 81: Storing The Response Message Button

    Programming Your Telephone 9.7 Storing The Response Message Button Section 8.4 discusses how you can respond to callers in a non- verbal manner. This section discusses how you can create RE- SPONSE MESSAGE buttons that will send the same preselected message every time you press it. If, for example, you know that you want to send the message I Will Call Back every time you receive a SOHVA call (remember you only re- ceive SOHVA calls if you are using the optional headset), pro-...

  • Page 83: Installing The Digital Wireless Telephone

    Installing The Digital Wireless Telephone Installing The Digital Wireless Telephone 10.1 Using Chapter Ten The digital wireless telephone is a proprietary multiline tele- phone that connects directly to a digital station port. Use the information in this chapter to learn how to install the digital wireless telephone and its accessories.

  • Page 84: Selecting The Installation Location

    Installing The Digital Wireless Telephone 10.2 Selecting The Installation Location CAUTION Your digital wireless telephone contains special purpose circuitry that allows it to operate only when it is connected to a proprietary digital telephone system. Because of this special design, do not connect your digital wireless telephone to a telephone company central office jack that is designed for industry-standard tele- phones.

  • Page 85: Connecting To The Station Jack

    Installing The Digital Wireless Telephone 10.3 Connecting To The Station Jack Connect one end of the supplied four-conductor line cord to the LINE JACK on the digital wireless telephone. Connect the other end of this line cord to a digital station port jack. CAUTION - Never install telephone wiring during a lightning storm.

  • Page 86: Installing The Battery Pack

    Installing The Digital Wireless Telephone 10.5 Installing The Battery Pack 1. Place the battery pack onto the handset so that it slides eas- ily along the ridges. 2. Slide the battery pack up onto the handset until it clicks into place. To remove a battery pack, press button to unlatch the pack and slide it from the handset.

  • Page 87: Charging The Handset's Battery Pack

    Installing The Digital Wireless Telephone 10.6 Charging the Handset’s Battery Pack You must fully charge the rechargeable nickel-cadmium battery pack before using your digital wireless telephone for the first time. This means that you should allow the unit to charge with- out interruption for 8–10 hours.

  • Page 88: Charging Extra Battery Packs

    Installing The Digital Wireless Telephone 10.7 Charging Extra Battery Packs The digital wireless telephone’s base unit is equipped with a spare battery charger for charging an extra battery pack; how- ever, for quickest charge, always use the base unit’s handset cradle charger.
  • Page 89 Installing The Digital Wireless Telephon Battery Pack Charging Compartment CHARGE BATT POWER CHARGE Scout EXP95BTC...

  • Page 90: Cleaning The Battery Contacts

    Installing The Digital Wireless Telephone 10.8 Cleaning The Battery Contacts To maintain a good charge, it is important to clean all charge contacts on the handset and base unit about once a month. Use a pencil eraser or other contact cleaner. Do not use any liquids or solvents.

  • Page 91: Attaching The Belt Clip To The Handset

    Installing The Digital Wireless Telephone 10.9 Attaching The Belt Clip To The Handset Snap the tabs of the belt clip into all four notches on the sides of the handset. Use the belt clip to attach the handset to your belt or pocket for convenient portability.

  • Page 92: Testing The Coverage Range

    Installing The Digital Wireless Telephone 10.10 Testing the Coverage Range Your digital wireless telephone will continue to operate effec- tively as you move some distance away from the base unit. Many circumstances affect the maximum distance that you can travel away from the base unit’s location. Among these are walls and other obstructions that separate you from the base unit’s location.

  • Page 93: Troubleshooting Your Telephone

    Troubleshooting Your Telephone Troubleshooting Your Telephone 11.1 Using Chapter Eleven If your digital wireless telephone is not operating properly, use this chapter’s information to help identify the cause of im- proper operation. 11.2 Interpreting The Trouble Symptoms 11.3 Making A Power Reset 11.2 Interpreting The Trouble Symptoms Should your digital wireless telephone fail to operate properly, review the following list of symptoms and causes for help.
  • Page 94 Troubleshooting Your Telephone Symptom Possible Cause – Be sure AC adapter is plugged into base unit and wall socket. Be sure handset is properly seated in base unit cradle Charge light will not turn on when you –Be sure nickel-cadmium battery place handset in base unit.

  • Page 95: Making A Power Reset

    Troubleshooting Your Telephone 11.3 Making A Power Reset If you ever experience scrambled displays, link problems, or feature access problems, you may need to execute a power re- set procedure. To reset power on the base unit, • disconnect the AC adapter plug from the base unit, •...

  • Page 97: Index

    Index Account Codes, Entering Answering Calls Answering Calls At Monitored Stations Answering Night Transferred Calls Answering Outside And Intercom Calls Applying Power to the Base Unit 10.4 Attaching The Belt Clip To The Handset 10.9 Authorization Codes, Entering Automatic Callback Automatic Dialing Battery Contacts, Cleaning The 10.8...
  • Page 98 Index Entering Account Codes Entering Authorization Codes Executive Override 3.10 Forwarding Calls Functions, Knowing Your Telephone’s Handing Hold Recalls Handling Park Recalls Hold Recalls, Handling Holding Calls Hot Transfer, Making A Installation Location, Selecting The 10.2 Installing The Battery Pack 10.5 Installing The Digital Wireless Telephone Intercom Calls, Answering...
  • Page 99 Index Outside Calls, Answering Overriding A Call Or A Do Not Disturb Condition At Another Telephone (Executive Override) 3.10 Paging Announcement, Sending A 7.11 Park Recalls, Handling Parking Calls Placing Calls On Hold Power, Applying To Base Unit 10.4 Privacy Release Programming For Speed Dialing Programming Your Telephone Queuing...
  • Page 100 Index Testing The Coverage Range 11.5 Tracker Paging System, Using The 7.14 Transfer, Making A Hot Transferring Calls Transferring Screened And Unscreened Calls Trouble Symptoms, Interpreting 11.3 Troubleshooting Your Telephone Using Line Groups Using The Other Telephone Features Using The Tracker Paging System 7.15 Using This Guide Using Your Digital Wireless Telephone With A DSS/BLF Console...
  • Page 101 Quick Reference Guide This chart provides you with a quick reference guide of the fea- ture dialing codes. If you wish, you can detach this sheet and keep it near your telephone to serve as a stand alone reference. Remember, section 9.6 describes a method to program these codes at unused function buttons F1–F4.

  • Page 102: Quick Reference Guide

    Quick Reference Guide Feature Enable Code Disable Code INTERCOM S 02 + LCD Messaging INTERCOM # 02 message Line Group 1 INTERCOM 9 Line Groups 2–11 INTERCOM 80–89 Line Groups 12–16 INTERCOM 60–64 Line Pick Up From Any INTERCOM 65–68 Station, zones 1–4 Line Pick Up From Any INTERCOM 69...
  • Page 103 This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to...
  • Page 104 Printed in U.S.A GCA 70-303.03 11/99...

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