EastLink Ultra Whole User Manual

Ultra whole home dvr

Advertisement

Ultra Whole Home DVR
User Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Ultra Whole and is the answer not in the manual?

Questions and answers

Summary of Contents for EastLink Ultra Whole

  • Page 1 Ultra Whole Home DVR User Guide...
  • Page 3: Table Of Contents

    Contents Welcome On Demand Horizontal Menu Options ������������������� 2 Intro to Eastlink OnDemand ��������������24 The Main Menu Layout ���������������������� 3 OnDemand Library �������������������������� 25 OnDemand Options ������������������������ 25 Using Your Remote ����������������������������4 Shortcut Buttons ���������������������������4 PIN Entry ����������������������������������������� 25 Menu Navigation ���������������������������4 Home Network Controlling Live TV �����������������������...
  • Page 5: Welcome

    Welcome Congratulations on choosing Eastlink Ultra Whole Home DVR� Let’s get started with all your system can do�...
  • Page 6: Horizontal Menu Options

    Horizontal Menu Options The Eastlink Ultra Whole Home DVR experience starts with pressing the MENU button on the remote� You’ll then see the top level of the main menu, a horizontal band that runs across the middle of the screen and gives access to all of the main menu options�...
  • Page 7: The Main Menu Layout

    The Main Menu Layout 1. VERTICAL GUIDE 7. HIGHLIGHTED PROGRAM Displays programs that are currently Displays the network, channel number, airing� Press for grid guide viewing� program name and airing time of the current channel highlighted� Press 2. TIME OK to view, or info for more program Displays current time�...
  • Page 8: Using Your Remote

    Using Your Remote Shortcut Buttons 1. DVR Goes to a list of recorded TV. 2. VOD Jumps to Eastlink Video OnDemand menu. 3. GUIDE Activates the Channel Guide . 4. LIVE TV Jumps to full-screen, live TV. Menu Navigation 1. ARROWS Moves backward or foward one item.
  • Page 9: Controlling Live Tv

    Controlling Live TV back next replay skip play pause stop • Press PAUSE to alternate between pausing and resuming the program you’re watching. • Press REWIND up to three times (for three speeds) to rewind the program. • Press FORWARD up to three times (for three speeds) to fast-forward the program up to the point of live broadcast.
  • Page 11: Tv Channels

    TV Channels With all of the channels available these days, it’s tough to know what all of your options are� The TV Channels category makes it easy to find what you want to watch.
  • Page 12: Tv Channels - Layout

    TV Channels - Layout 1. TIME 5. AVAILABLE TV PROGRAMS With the current time, you’ll know Displays all of the programs when your program begins. that are currently airing. 2. CURRENT CHANNEL 6. RECORDING ICON Displays the channel that is play- Displays an icon if the program is ing in Mini TV.
  • Page 13: Grid Guide

    Grid Guide The Eastlink Ultra Whole Home DVR offers an optional Grid Guide view for people who prefer to find programming in that layout. You can access the Grid Guyide using remote short cut key� The Grid Guide works similarly to the rest of the main menu: • ARROW buttons navigate the guide...
  • Page 14: Preview Panel

    Preview Panel TV Channels, like all horizontal categories that contain TV programming, has a preview panel that displays upcoming programs for the channel in focus new program� Press the RIGHT ARROW button to select the panel, and then use the up and down arrows to browse through up to two weeks of programming for that channel�...
  • Page 15: Preview Panel - Layout

    Preview Panel - Layout 1. CHANNEL LOGO 5. TIME The current channel. Displays the time corresponding to each program. 2. PROGRAM LENGTH The time the program begins 6. SELECTED PROGRAM and ends. The currently-selected show. Pressing info on the selected 3.
  • Page 16: Recording Options

    Recording Options If you have record once or record series selected, you’ll see an arrow to the right that allows you to access recording options� You can also access recording options from the action menu of a program that’s currently recording or scheduled to record� Scheduled to Record Recording options for a single episode scheduled to record: • keep - lets you decide when the program will be deleted�...
  • Page 17: Recorded Tv

    Recorded TV Your Eastlink Ultra Whole Home DVR makes it easy to watch and manage your recordings from one place in the main menu: Recorded TV�...
  • Page 18: Intro To Recorded

    Intro to Recorded TV In the horizontal menu, you’ll find the Recorded TV category. • All of the recorded and currently-recording programs are listed in the vertical band in alphabetical order� • Episodes of a series are grouped into folders; you’ll see the individual episodes in the preview panel to the right�...
  • Page 19: Recorded Tv - Layout

    Recorded TV - Layout 1. CHANNEL LOGO 5. EPISODES OR DURATION Displays the channel of the If the item in focus is a folder recorded program. containing episodes in a series, focus lists the number of episodes. 2. RECORDED PROGRAMS ICONS If it’s an individual program, it lists Let you know if the show is in the programs’s duration.
  • Page 20: Managerecordings

    • Delete - Removes the program from Recorded TV� • Recording options - Lets you access the recording options menu� • Keep Until - Your Eastlink Ultra Whole Home will automatically delete the oldest program in your Recorded TV folder as you need the room for new recordings�...
  • Page 21: Search

    Sometimes you know the title� Sometimes you just know what night it’s on� Sometimes you’re in the mood for a certain type of show� The Eastlink Ultra Whole Home DVR has you covered to help you find what you’re looking for.
  • Page 22: Intro To Search

    • A Pay Per View option You’ll be able to tell what type of program you’re looking at by the color of the card: • Current programs are black • Future programs gray • Eastlink OnDemand, Recorded TV, and Pay Per View programs are yellow...
  • Page 23: Find By Title

    Find By Title When you select Find By Title, a screen will open that allows you to enter your title and browse through results� • Use the ARROW BUTTONS to navigate the onscreen keyboard • To enter a letter, press OK with that letter highlighted • To browse the list, press the LEFT ARROW until that panel is in focus�...
  • Page 24: Find By Keyword

    Find By Keyword A Keyword search lets you search for any word contained in the programming information� For example, if you know the actor in a program, but can’t remember the title, you can search on the actor’s name, and all programs featuring that actor will appear in the list�...
  • Page 25: Find By Category

    Find By Category If you’re in the mood for a certain type of program, Find by Category gives you a way to browse what you’re looking for� When you press OK with Find by Category selected, you’ll see a list of categories along the vertical band, and a list will display the programs in each category�...
  • Page 26: Search Options

    OK to clear the check box for the type of content you would like to remove� You can remove: • TV Recordings - programs you’ve recorded with your DVR • TV Shows - live TV shows from the Eastlink lineup • VOD - programs from Eastlink’s OnDemand library...
  • Page 27: Ondemand

    OnDemand Eastlink’s OnDemand selection gives you a vast library of great programming to choose from and an easy way to search through it all�...
  • Page 28: Intro To Eastlink Ondemand

    Intro to Eastlink OnDemand When you bring the Eastlink OnDamnd card into focus, you’ll see a list of folders in the vertical band� When you bring each folder into focus, the available programming in each will appear in the preview panel�...
  • Page 29: Ondemand Library

    OnDemand Library When you enter the OnDemand library, you’ll see a list of programming categories� Each category will hold lists of the OnDemand programming you can choose from� OnDemand Options When you see a program you like, press OK to begin watching� If your choice is a Pay Per View Preview option, the following options will appear: • preview - plays the trailer for the selected movie or event if available�...
  • Page 31: Home Network

    Home Network With your Eastlink Ultra Whole Home DVR, you can access your computer’s music, video, and photos from the comfort of your living room�...
  • Page 32: Setup

    Our technical experts can provide support for all of the devices that interact with your Ultra Whole Home DVR, plus all of the other technology in your home� Let us help with things like navigating game console set up, Virus removal, computer...
  • Page 33: Playing Media

    Playing Media • To access your content, choose the device that interests you, and press OK� • To open a folder of content, press OK� • If you have an individual file selected that you would like to play, press OK� • If you have a folder selected, and you would like to view a list of options for the content of that folder, press INFO�...
  • Page 35: Settings

    Settings Settings allows you to customize your Eastlink Ultra Whole Home DVR to your preferences�...
  • Page 36: Parental Controls

    Parental Controls Settings provides robust Parental Controls, including the ability to lock programs by: • TV Rating • Movie Rating • Channel In addition, you can lock out individual programs, including recordings, from action menus for each program in the main menu� The system records scheduled programs that are blocked by parental controls, but you must enter the PIN before you can watch them��...
  • Page 37 Parental Controls 1. RATING 3. LOCK ICON You can lock individual ratings The Lock icon displays if the by pressing OK on the focus. item is locked. Locking a rating locks all higher 4. CATEGORY TITLES ratings above it. Category titles display the parental 2.
  • Page 38: Tv Setup

    TV Setup If you have connected the Ultra Whole Home DVR to your TV with an HDMI™ cable, your TV Setup should automatically select the correct resolution� If you are using alternate cables, including an HDMI to DVI cable, you should select the highest video resolution supported by your TV�...
  • Page 39: Aspect Ratio

    Aspect Ratio Use the Aspect Ratio card in Settings to control how programming content appears on your TV. For standard-definition (SD) TVs, choose Standard (4:3) only. You’ll then be asked to choose how you want HD content to display on your TV, either by letterboxing (putting black pillars on the top and bottom of the content) or cropping the content to fit.
  • Page 40: Recording Default

    When you plug in an external hard drive, this setting will help you initialize setup, as well as provide options for disconnection� Eastlink DVR Expander allows you to install an External Hard Drive to the reverse side of your DVR – no more managing your content! Best of all, this technology is available to you at no monthly charge.
  • Page 41: Working With Your Pin

    3. Enter the old PIN, enter the new PIN, and then enter the new PIN again to confirm it. If You Forget Your PIN Contact Eastlink Support for assistance 1-888-345-1111 Pay Per View PIN You can choose to turn off the PIN prompt before a Pay Per View purchase from the Parental Control section�...
  • Page 43: Messages

    Messages You’ll receive a new message whenever there is information from Eastlink, like the availability of a new feature�...
  • Page 44: Receiving Messages

    Receiving Messages The Messages category is located in the main menu� Bring the Messages category into focus, and your messages will appear in the vertical band� Press OK to view each message� Use the NEXT and BACK buttons to page through the message� Once you have read the message, you can choose to close the message, mark it as unread, or delete it�...
  • Page 46 1-888-345-1111...

Table of Contents