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EDT Digital Shredder DS-200 User Manual

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ENSCONCE DATA TECHNOLOGY
DS - 200
User Manual
Version 2.21
100 Market Street, Suite 400
Portsmouth, NH 03801 USA
T:
877.338.6246 (U.S. Toll Free)
T:
603.766.3830 (Outside U.S.)
F:
603.766.3833
www.deadondemand.com

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  • Page 1 DS - 200 User Manual Version 2.21 100 Market Street, Suite 400 Portsmouth, NH 03801 USA 877.338.6246 (U.S. Toll Free) 603.766.3830 (Outside U.S.) 603.766.3833 ENSCONCE DATA TECHNOLOGY www.deadondemand.com...

  • Page 3: Table Of Contents

    DS-200 DIGITALSHREDDER User Manual TABLE OF CONTENTS INTRODUCTION TO THE DIGITAL SHREDDER METHODOLOGY ........3 When Should I Use the DS-200?..................... 3 Creating a Data Disposal Methodology for your Organization............. 4 INTRODUCTION TO THE DS-200 DIGITAL SHREDDER............6 Getting to Know the DS-200 ......................6 Setting up Your DS-200 ........................

  • Page 4: Limited Warranty

    EDT retains the exclusive right to repair or replace the unit or software or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.

  • Page 5: Introduction To The Digital Shredder Methodology

    Thank you for purchasing the EDT DS-200 Digital Shredder. This appliance will allow your organization to properly sanitize hard drives for reuse, recycling, or removal. The DS-200 eliminates data using one of two methods. The first and most powerful method is Secure Erase. Secure Erase is performed by executing firmware level command contained in most modern ATA/IDE/EIDE/Ultra ATA and SATA and PATA drives.

  • Page 6: Creating A Data Disposal Methodology For Your Organization

    Anytime there is any risk of your Organization’s data being released to the public, or even to other people within the Organization that may not have proper authorization, the DS-200 should be used to ensure that no residual data is left behind by eradicating data beyond forensic reconstruction.
  • Page 7 DS-200 DIGITALSHREDDER User Manual • A tamper-resistant chassis design that locks the drive bay while an operation is taking place. Any attempt to disrupt the operation will abort the operation and no certification record will be produced. • Certification labels that are printed upon the successful completion of an erasure process.

  • Page 8: Introduction To The Ds-200 Digital Shredder

    DS-200 DIGITALSHREDDER User Manual I NT RODUCTION TO THE DS-200 DI G I TAL S H REDDER Getting to Know the DS- 200 1. The DS-200 has been designed for ease of use and portability. 2. Touch screen interface (no external keyboard or mouse are needed).

  • Page 9: Setting Up Your Ds-200

    NOTE: Depressing the Power button while the DS-200 is processing a drive will NOT result in a shutdown of the unit. The DS-200 cannot be powered down while a drive is being processed. Loss of power during any drive process may leave the drive in an unusable state.

  • Page 10: System Config Screen

    DS-200 DIGITALSHREDDER User Manual Note that any user of the Digital Shredder is logged out after five minutes of inactivity. All active processes continue and complete normally after the automatic logout. All event log entries will be stamped with the last login value. Once a user logs back in they can proceed as normal.

  • Page 11: Setting Up Date And Time

    User’ section). Setting Up Date and Ti m e Before starting to process drives, it is important to set the date and time on your DS-200 so that the event log records will have the correct date/time stamp. To do this select the Set Date / Time option from the System Config screen (see Figure...
  • Page 12 Use the keyboard to enter the required fields as described below: Number keys Enter Move to next field Today Fills in fields with today’s date as maintained by the DS-200 Clear Clear existing field Bksp Delete last character entered Back...

  • Page 13: Enabling/Disabling Auto-Logout

    DS-200 DIGITALSHREDDER User Manual If any of the fields fail to meet editing requirements an error screen will be displayed highlighting the incorrect value (see Figure 4). Figure 4. Date/Time Setup Screen Enabling/Disabling Auto-Logout Within the Date/Time Setup Screen is the Auto-logout field. The user may disable this feature by inputting “0”.
  • Page 14 DS-200 DIGITALSHREDDER User Manual Figure 5. Edit User Screen Touching the EDIT button on the Edit User Screen takes you to the User Maintenance Screen (see Figure 6). Here you can change the user password or permission level. Figure 6. User Maintenance Screen...

  • Page 15: Permission Levels

    DS-200 DIGITALSHREDDER User Manual Pe rm ission Le ve ls There are two permission levels, administrator and operator. Administrators have full unit control including the ability to export event log data, set process defaults and create other users. Generally, there should only be a few administrators.
  • Page 16 Keep in mind that this is only a default setting and can be modified at run time. Currently, the DS-200 supports triple-overwrite and a single-pass overwrite (see Figure 9). For single-pass overwrite, three additional options are available: Random pattern, all bits zero and all bits one (see Figure 10).
  • Page 17 DS-200 DIGITALSHREDDER User Manual Figure 9. Defaults Screen – Overwrite Methods Figure 10. Defaults Screen – Overwrite Options Create Default Partition – If this option is selected then after erasure is completed the drive will be partitioned. Partitioning assumes that the entire drive is a single partition. If you desire multiple partitions then you will need to place the drive into a PC to perform the partitioning.

  • Page 18: Drive Operations Screen

    (the printed label includes the hard drive serial number). If this option is OFF, the label will not be printed automatically. However, the information is stored in the DS-200 event log and can be printed at a later time. The event log contains the following information: •...

  • Page 19: Inserting A Drive

    ATA block that is designed to fit 3.5” drives from certain manufacturers who have created drives with that particular backplane. The ATA 1.2.5 block is the first ATA block for 2.5” drives and so on. A Hardware Compatibility List can be found on EDT’s corporate website: (www.deadondemand.com/support/hcl.php).

  • Page 20: Viewing Drive Status

    DS-200 DIGITALSHREDDER User Manual Figure 12. Drive Ops Screen Vi ewing Dri ve Status When you insert a drive into the Digital Shredder you will be presented with a screen showing you a visual representation of all three bays (see Figure 12).

  • Page 21: Viewing Drive Sectors

    DS-200 DIGITALSHREDDER User Manual All hard drives inserted will display the manufacturer serial number of the drive (see Figure 13). Empty bays are indicated by the word ‘Empty’ (see Figure 12). Drives that are being processed will display the percentage completed (see Figure 13). Drives completed, will display “Done”...

  • Page 22: Processing A Drive

    DS-200 DIGITALSHREDDER User Manual Figure 15. Overrides Screen Processing a Dri ve CAUTION: ATTEMPTING TO REMOVE A PERSONALITY BLOCK WHILE A DRIVE IS IN PROCESS CAN RESULT IN DAMAGE TO THE DIGITAL SHREDDER. Now that your option selections are made, begin processing the drive by selecting the...

  • Page 23: Removing A Drive

    DS-200 DIGITALSHREDDER User Manual Figure 16. Drive Process Status Screen The Status Field will indicate the drive’s progress. Remember that most erasure activities are lengthy processes, taking anywhere from a half hour to several hours depending on the size of the drive and the erasure method selected.

  • Page 24: History Screen

    History Scre en The History Screen is used to access the audit log of the DS-200. Numerous activities are logged by the DS-200 including login, logout, and drive operation status messages. This log can be reviewed in chronological order or searched using several parameters (see Figure 18).

  • Page 25: History Search Screen

    DS-200 DIGITALSHREDDER User Manual Figure 18. History Screen Back Return to System Config Screen. Purge Erase the current audit log, this function is limited to administrator level users only. You should always conduct an Export before using this function. Search Allows user to review selected records based on User-Entered criteria.

  • Page 26: Search Fields

    DS-200 DIGITALSHREDDER User Manual Figure 19. History Search Screen Back Return to History Screen Clear Reset all search fields to blank and OFF Run Search Sea r ch F i elds All of the search fields can be enabled or disabled. Enabled fields are used in combination.
  • Page 27 DS-200 DIGITALSHREDDER User Manual Figure 20. History Search Date Screen Serial Number – Selecting the keyboard icon next to the Serial Number field will bring up the Drive Serial Number Entry screen (see Figure 21). Partial strings are acceptable. Figure 21. Drive Serial Number Entry Screen User –...
  • Page 28 DS-200 DIGITALSHREDDER User Manual Figure 22. User Identity Entry Screen Type – Selecting the Type button bring up a drop down list (see Figure 23). Using the drop down list select the type of event to search or select ALL to include all records.

  • Page 29: Exporting History Data

    DS-200 DIGITALSHREDDER User Manual Exporting History Data Select History from the System Config screen and then the Export button to get to the Export History screen (see Figure 24). Figure 24. History Data Export Screen You will be prompted to insert a USB drive into the USB port in the back of the unit.
  • Page 30 DS-200 DIGITALSHREDDER User Manual Now select the “EXPORT” option. The entire audit log will be copied to the USB drive in CSV format. The file name will be based on the current date. (e.g. 20060904-224207- log.csv). Once the export is complete, please remove the USB drive from the unit. You may now...

  • Page 31: Other Activities

    When the DS-200 is idle, depressing the Power button will cycle the unit OFF. Depressing the Power button while the DS-200 is processing a drive will NOT result in a shutdown of the unit. The DS-200 cannot be powered down while a drive is being processed.
  • Page 32 DS-200 DIGITALSHREDDER User Manual Figure 27. Printer Setup Screen Select “OK” once you have confirmed that the printer is connected and power is on. Figure 28. Printer Setup Screen It may take up to 30 seconds to complete this test; please be patient and do not repeat the...

  • Page 33: Printer Supplies

    Im aging a Dri ve An image created using the DS-200 is an exact binary copy of a source drive to a target drive. The image process includes not only ALL files but partition information as well.

  • Page 34: Reprinting A Certification Label

    In the event the Update Process results in an error, or for any other reason you need to restore your DS-200 to the prior version of the software, simply go to the Restore Screen. Once you have confirmed that the backup exists select the “Restore”...

  • Page 35: Updating Digital Shredder Software

    DS-200 DIGITALSHREDDER User Manual Updating Digital Shredde r Softwa re To begin the update process you must first download the most recent version of the software from EDT’s Corporate website at www.deadondemand.com/support/update.php and then follow the instructions below: 1. Download the most recent version of the software and save it to your computer.
  • Page 36 DS-200 DIGITALSHREDDER User Manual Figure 30. Software Update Screen If a prior Update operation has created a backup copy of the prior software version, or a user request was made to create a backup copy, this backup must be removed so the update can proceed.

  • Page 37: Accessories For Your Ds-200

    USB drive safely. A c cessories For Your DS- 200 There are several useful accessories for your DS-200, including a hard shell travel case, and a variety of Personality Blocks for different drive interfaces and form factors. Please visit www.deadondemand.com...

  • Page 38: Troubleshooting

    Software Update or Log Export. Linux Certified USB drives are recommended. Date/Time is Not Correct in Log or Certificate: Proceed to the DS-200 Main Menu. Select the Date/Time button. Enter the correct Date/Time in the appropriate fields. Correct Date/Time will now be reported.

  • Page 39: Where To Get Help

    T: 877.338.6246 x701 (U.S. Toll Free) T: 603.766.3830 x701 (Outside the U.S.) support@deadondemand.com. If you own a DS-200 and are interested in purchasing additional units please contact EDT’s Sales Team: T: 877.338.6246 x702 (U.S. Toll Free) T: 603.766.3830 x702 (Outside the U.S.) sales@deadondemand.com.

  • Page 40: Index

    Reprinting a Certification Label..................................32 Restoring Software ....................................... 32 Secure Erase ......................................... 14 Setting Permission Levels..................................... 13 Setting Up Date and Time....................................9 Turning the DS-200 Off....................................29 Updating Software ......................................33 Viewing Drive Sectors....................................19 Viewing Drive Status....................................18 Screens Add User........................................
  • Page 41 DS-200 DIGITALSHREDDER User Manual 100 Market Street, Suite 400 Portsmouth, NH 03801 USA 877.338.6246 (U.S. Toll Free) 603.766.3830 (Outside U.S.) 603.766.3833 ENSCONCE DATA TECHNOLOGY www.deadondemand.com...

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