Middle Atlantic Products UPS-IPCARD User Manual

Middle Atlantic Products UPS-IPCARD User Manual

Ups series network interface card
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User's Manual
UPS SERIES
Network Interface Card
UPS-IPCARD
I-00453
Rev B

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Table of Contents
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Summary of Contents for Middle Atlantic Products UPS-IPCARD

  • Page 1 User’s Manual UPS SERIES Network Interface Card UPS-IPCARD I-00453 Rev B...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS INTRODUCTION ............. 3 - 4 INSTALLATION GUIDE .
  • Page 3: Introduction

    INTRODUCTION Overview The Middle Atlantic Network Interface Card allows for remote monitoring and control of a UPS attached to a network. After installing the hardware and configuring an IP address, the user can access, monitor, and control the UPS from anywhere in the world. Simply use a web browser such as Internet Explorer or Firefox to access your UPS.
  • Page 4 Power Manager Power Manager Power Manager UNPACKING Inspect the Network Management Card upon receipt. The package should contain the following: • Middle Atlantic Network Interface Card. • Middle Atlantic Products Power Manager CD with software and user manuals. Page 4...
  • Page 5: Installation Guide

    2) Remove the two retaining screws from the expansion port cover and remove the cover. 3) Install the Middle Atlantic UPS-IPCARD into the expansion port. 4) Re-install and tighten the retaining screws. 5) Connect the Ethernet cable to the LAN port on the Middle Atlantic UPS-IPCARD. 6) Turn on the UPS. Page 5...
  • Page 6 Method 1: Using the Middle Atlantic Power Device Network Utility Tool Install the Middle Atlantic Power Device Network Utility Tool from the included CD. It is located on the CD in the \software folder. Double click the “Middle Atlantic UPS-IPCARD Setup Utility” installation file, “MAP_SNMP_Setup.msi” to begin the installation.
  • Page 7 Figure 1. The main window of the “Middle Atlantic UPS-IPCARD Setup Utility” program. 4) Select the SNMP card you are setting up. Click on the Tools menu and select “Device Setup” or double click the SNMP card you want to configure.
  • Page 8 You will need to enter a User Name and Password for the SNMP card in the authentication window, as shown in Figure 3. *Default user name: admin; Default password: admin Figure 3 - Authentication window If IP address is successfully set, you will see a message that the IP set up is OK, as shown in Figure 4. Figure 4 - Setup IP Address successfully message Page 8...
  • Page 9 Method 2: Using a command prompt 1) Obtain the MAC address from the label on the Network Interface Card labels on top. Each Interface card has a unique MAC address. 2) Use the ARP command to set the IP address. Example: To assign the IP Address 192.168.20.240 for the Network Interface Card, which has a MAC address of 00-0C-15-00-00-01 you will type in the following command prompt from a PC connected...
  • Page 10 UPS REMOTE MANAGEMENT LOGIN UPS REMOTE MANAGEMENT LOGIN: There are two user account types. - Administrator (default username: admin; default password: admin) - Viewer (default username: guest; default password: guest) The Administrator can access and control all functions, including enable/disable of the Viewer account. The Viewer’s access allows them read permissions for all functions but they cannot control or change any settings.
  • Page 11 SUMMARY UPS SUMMARY: Current Condition: Displays the current operating condition of UPS UPS Status: Battery Capacity: Remaining battery capacity Load: Current load as a percentage of max. load Remaining Runtime: On battery run-time System Data: Name: UPS name (editable field) Location: UPS location (editable field) Contact: Primary contact (editable field) Uptime: Time since last power on...
  • Page 12 STATUS STATUS: Input: Line Voltage: Current input voltage (utility power) Output: Voltage: Output voltage of the UPS Frequency: Output frequency Load: Load expressed as a percentage of maximum load Battery: Remaining Capacity: Remaining battery capacity Remaining Runtime: On battery run-time System: Temperature: Internal temperature of the UPS Page 12...
  • Page 13 INFORMATION INFORMATION: Model Name: The model name of the UPS Voltage Rating: The nominal operating voltage rating Operating Frequency: The frequency of the UPS input/output power Power Rating: The capacity of the UPS in Volt-Amperes (VA) Maximum Load: The capacity of the UPS in Watts Battery Voltage Rating: The DC voltage rating of the battery Firmware Version: The revision number of the UPS firmware Page 13...
  • Page 14 CONFIGURATION CONFIGURATION: Audible Alarm: Enable or disable audible alarms Page 14...
  • Page 15 CONTROL CONTROL: Reboot UPS: Turns the UPS off and back on Reboot Delay: How long the UPS waits before it turns off in response to a Reboot UPS Reboot Duration: Period of time between 'power off' and 'power on' following a Reboot command Standby Mode: Put UPS into standby mode Standby Delay: How long the UPS waits before it turns off in response to a Standby Mode Standby Delay: How long the UPS waits before it turns off in response to a Standby Mode...
  • Page 16 OUTLET CONTROL (INDIVIDUAL OUTLET MODELS) (UPS-1000R-8-IP, UPS-2200R-8-IP) OUTLET CONTROL: The Outlet Control page displays the current state of, and provides on/off control for each individual outlet. Note: if a control PC has been assigned to a specific outlet within Power Manager, this outlet will be annotated with an asterisk (*). Select the outlet(s) to be controlled using the radio buttons and click Apply Outlet Control Options: On: Turns the selected outlet on immediately...
  • Page 17 OUTLET CONTROL (BANK OUTLET MODELS) (UPS-1000R-IP, UPS-2200R-IP) OUTLET CONTROL: The Outlet Control page displays the current state of, and provides on/off control for the Non-Critical Outlet Bank. Non-Critical Outlet Bank Control Options: On: Turns non-critical outlet bank on immediately Off: Turns non-critical outlet bank off immediately Page 17...
  • Page 18 1. Clear “Remaining Runtime is Insufficient” event and/or the “Output is Overloaded” event and run another battery test. 2. Replace the batteries if the battery test fails again. 3. Contact Middle Atlantic Products for assistance if the battery test fails after the Batteries have been replaced. Page 18...
  • Page 19 RUNTIME CALIBRATION: The runtime calibration synchronizes the runtime estimate with the current load and battery capacity. When a runtime calibration initiates, the “Calibration is Initiated” event occurs. A runtime calibration will discharge the batteries completely. The batteries will be recharged automatically following a calibration Note: Frequent calibration will shorten the life of the batteries.
  • Page 20 SCHEDULE SCHEDULE: Choose from One Time, Per Day, Per Week, and click Next>> [One Time]: The user may set a specific date and time for the UPS standby mode. [Per Day]: Set a specific time of the day for the UPS standby mode. [Per Week]: Set a specific day and time of the week for the UPS standby mode.
  • Page 21 SCHEDULE CONTINUED SCHEDULE CONTINUED: Active: Enable or Disable this standby Outlet: Define which outlets to shutdown (not available on all models) Standby Time: Define when to standby Restore Time: Define when to Restore Shutdown Clients: Alert Power Manager Client(s) before entering standby mode Comment: Enter an optional description of this schedule Page 21...
  • Page 22: Event Logs

    EVENT LOGS EVENT LOGS: Event logs display event history together with a date and time stamp, and a brief description of the event Notes: 1) Time stamp is in 24-hour clock format 2) Events to be recorded are listed under \system\event action Page 22...
  • Page 23 STATUS LOGS STATUS LOGS: Status logs display UPS status history together with a date and time stamp All items are the same as in UPS\status with the following exceptions: • Input min(V) - The minimum input (line) voltage recorded since the last snapshot •...
  • Page 24 MAINTENANCE MAINTENANCE: Clear Event Logs: Delete the current event logs Recording Interval: The data sample rate. A smaller time interval will allow for more frequent recordings but the UPS will maintain them for a shorter period. A longer interval will provide less frequent recordings, but the UPS will maintain them for a longer period.
  • Page 25: User Account

    Confirm the new password Click Apply NOTES Only one user session at a time is permitted If you do not logout of the Remote Manager, the UPS-IPCARD will not allow a new session until the previous session times-out Page 25...
  • Page 26: Date And Time

    DATE AND TIME DATE AND TIME: Current Settings: Date & Time - The current date and time settings of the card. Status - Displays configuration option Next NTP Update - The remaining time before next automatic update (if NTP selected) SYSTEM TIME CONFIGURATION: Use NTP Server: Enter Primary NTP Server IP address...
  • Page 27 IDENTIFICATION IDENTIFICATION Name: Friendly name - user editable Contact: Who to contact for service/help Location: The location of the UPS Note: Fields are limited to 15 (fifteen) characters Page 27...
  • Page 28 SECURITY SECURITY: Login Session: Timeout The period (in minutes) that the system waits before auto-logging users out Page 28...
  • Page 29: Event Action

    EVENT ACTION Displays all possible events, and provides the means to configure responses to each event. EVENT ACTION: Click on the event to modify each respective response. Log: Records the event in the "Event Logs" E-mail: Sends an email to a specific e-mail address (requires an accessible SMTP server) Trap: A SNMP trap is sent to a specific IP address Page 29...
  • Page 30 SMTP SERVER SMTP SERVER: After configuring the SMTP server, the UPS can send an email to users when a specific event occurs. Server's IP/Host Name: The IP or host name of the SMTP server Sender's E-mail Address: 'From' field as shown in the e-mail message sent to user Authentication: Select this option if the SMTP server requires authentication check Username: Username used for SMTP authentication Password: Password used for SMTP authentication...
  • Page 31 E-MAIL RECIPIENTS E-MAIL RECIPIENTS: Configure up to 5 (five) e-mail recipients. Each recipient will receive an e-mail notification on an 'Event' occurrence. To add a new recipient, click New Recipient. Page 31...
  • Page 32 E-MAIL RECIPIENTS CONTINUED Enter the email address and click Apply To modify or delete an existing recipient, click the e-mail address of that recipient. Page 32...
  • Page 33: Trap Receivers

    TRAP RECEIVERS TRAP RECEIVERS: Configure up to 10 (ten) SNMP trap receivers. To add a new receiver, click New Receiver Page 33...
  • Page 34 TRAP RECEIVERS CONTINUED Enter the IP Address and Community and click Apply Page 34...
  • Page 35 TRAP RECEIVERS CONTINUED - To modify or delete an existing receiver, click the IP Address of that receiver. Note: When Middle Atlantic Power Manage connects to a UPS, the IP address of the host machine will be added to the list of trap receivers automatically. Page 35...
  • Page 36 CLIENT STANDBY CLIENT STANDBY: Clients Standby Delay: The longest standby delay time required for connected Power Manager client(s) Force Negotiation: Select to re-negotiate the standby delay with Power Manager clients. The Client's standby delay reverts to the default setting of 2 (two) minutes, but allows a negotiation time of up to 10 minutes. Page 36...
  • Page 37 TCP/IP TCP/IP: Current Configuration: Displays the current TCP/IP settings: IP address, subnet mask, gateway, primary DNS server DHCP Enable: Select this option and click Apply to enable DHCP • DHCP Enabled - Choose this option to get IP the address, subnet mask, and gateway. •...
  • Page 38 HTTP SERVICE HTTP SERVICE: Allow Port: The TCP/IP port of the Hypertext Transfer Protocol (HTTP) (80 is the default) Page 38...
  • Page 39: Web Interface (Remote Management)

    SNMP SERVICE SNMP SERVICE: Allow Access: Sets the SNMP service to either Enabled or Disabled SNMP ACCESS CONTROL Community Name: The name used to access this community by a Network Management System (NMS). The field must be 1 to 15 characters in length. IP/Host Name: The IP address or IP address mask accessible by the NMS.
  • Page 40: Ftp Service

    FTP SERVICE FTP SERVICE: Allow Access: Enable access to the FTP server Access Port: The TCP/IP port of the FTP server (21 by default) Note: FTP server is used for upgrading Firmware. For more details, refer to the firmware upgrade section of this manual.
  • Page 41 PREFERENCE PREFERENCE: Temperature Scale: Selects the preferred unit of temperature (Celsius/Fahrenheit) - Select the preferred unit from the dropdown and click Apply Page 41...
  • Page 42 ABOUT ABOUT: Model Name: Model name of the Network Interface Card Hardware Version: The hardware version for the Network Interface Card Firmware Version: The revision number of the firmware currently installed on Network Interface Card Firmware Updated Date: The date the firmware was last updated MAC Address: The MAC address of the Network Interface Card.
  • Page 43: Reset To Default Setting/Recover From A Forgotten Password

    Firmware Upgrade 1) INITIAL SETUP 1.1 Ensure that the UPS-IPCARD to be upgraded is correctly installed in the UPS, and that the UPS is powered on. 1.2 Connect the UPS-IPCARD to the network and use “UPS-IPCARD Setup Utility” to locate and identify the card to be upgraded.
  • Page 44 • mapsnmpdata_xxx.bin where ‘xxx’ refers to the version of firmware The ‘XXX’ version number of each file must match in order for the UPS-IPCARD to function. The most recent firmware version can be obtained by contacting Middle Atlantic Products Technical Support at (800) 266-7225 Create a sub-directory ‘MAP’...
  • Page 45 Type C: and press the ‘Enter’ key. • Type ftp xxx.xxx.xxx.xxx and press the ‘Enter’ key (where xxx.xxx.xxx.xxx is the IP Address of the UPS-IPCARD to be updated) • When prompted enter ’user name’ and press the ‘Enter’ key (default username:admin) •...
  • Page 46 Figure 2: Example of update process for mapsnmpdata_xxx.bin 2.3 Clear current version of firmware • Disconnect the UPS-IPCARD from the network. • Remove the UPS-IPCARD from the UPS. • Remove the jumper (as indicated below). • Replace the UPS-IPCARD in the UPS.
  • Page 47 Reconnect the UPS-IPCARD to the network. 2.4 Confirm New Version of Firmware Open a browser session and go to the IP Address of the UPS-IPCARD The current firmware version is displayed on the ‘Login’ page as shown below Page 47...
  • Page 48: Troubleshooting

    TROUBLESHOOTING Problem Solution 1. Check the LED status, the normal condition is both the yellow and green LED are on. If green LED is off: Check the Interface Card for proper seating in the UPS Unable to configure the and ensure that the UPS power is on. Management Card by method 1 If yellow LED is off: or method 2...
  • Page 49: Appendix

    APPENDIX: IP ADDRESS SETTINGS FOR THE MIDDLE ATLANTIC NETWORK MANAGEMENT CARD Overview All devices on a computer network need to have an IP address. Each device’s IP address is unique. The same address cannot be used twice. In order to assign an IP address to the Middle Atlantic Network Interface Card, you must determine the range of the available IP addresses, and then choose an unused IP address to assign to the Network Interface Card.
  • Page 50 FIGURE AND PROMPT Any other response indicates the IP Address selected is not available (See Figure). Select another IP Address and repeat “ping” command until an available address is found. Pinging 192.168.20.240 with 32 bytes of data: Reply from 192.168.20.240: bytes=32 time<10ms TTL=64 Reply from 192.168.20.240: bytes=32 time<10ms TTL=64 Reply from 192.168.20.240: bytes=32 time<10ms TTL=64 Reply from 192.168.20.240: bytes=32 time<10ms TTL=64...

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