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Business Phone

User Guide

BP_UserGuide_0113

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Summary of Contents for Shaw Business Phone

  • Page 1: User Guide

    Business Phone User Guide BP_UserGuide_0113...
  • Page 2: Table Of Contents

    Welcome to Shaw Business Phone 2 Voicemail Inside you’ll find easy-to-follow instructions for all the features included with your Shaw Business Phone service, depending 6 Call Forward on what plan you have selected. If you have any questions, 7 Call Forward Busy a Shaw Customer Service Representative will be happy to help.
  • Page 3: Voicemail

    To access your Voicemail without completed: for your access code. (See page 5 for calling your Shaw Business Phone: • Press to end the recording. Getting started instructions on how to set up this •...
  • Page 4 Press to enable or disable the date Distribution lists contain the phone the message was left. and time stamp. numbers of other Shaw Business Phone • To set up or deactivate the feature on Press to delete the message. •...
  • Page 5: Call Forward Busy

    Call Forward Call Forward Busy Call Forward redirects your incoming While Call Forward is in effect: Call Forward Busy redirects your Call Forward Busy cannot be calls to another phone number. You • incoming calls to another phone number provisioned You may still make calls from your can forward calls to any number you if your line is busy.
  • Page 6: Call Forward No Answer

    Call Forward No Answer Call Waiting Call Forward No Answer redirects When Call Forward No Answer is With Call Waiting, you’ll know if another What happens when using Call activated: Waiting: your incoming calls to another phone call is coming in when you’re already on number if your line goes unanswered.
  • Page 7: Multi-Line Hunting

    Multi-line Hunting What is Multi-line Hunting? Call Waiting Call Forward When Call Forward is activated: • Multi-line Hunting allows multiple Call Waiting will activate only when a You have the option to set “Call You may still make calls from your telephone lines in a business to act as a call comes in directly to the Member Forward”...
  • Page 8: Call Display And Call Return

    Call Display and Call Return 3-Way Calling Call Display shows an incoming caller’s With Call Return, you can dial the last 3-way Calling lets you talk with two 3-way Calling tips: name and telephone number (if number that called you whether you other people in one call.
  • Page 9: Managing Business Phone Features Online

    Managing business phone features online Anonymous Call Blocking • Your personal Online Customer Care Create a Customer Care login name With Anonymous Call Blocking you can To cancel Anonymous Call Blocking: account is an easy and convenient way and password.
  • Page 10: Selective Call Blocking

    To add numbers to Selective Call To block the number from last call Simultaneous Ring Block List: received: Have calls to your Shaw business phone • • Lift handset and wait for the dial tone. Dial to enter the Command ring on up to five different phone lines •...
  • Page 11: Shaw Long Distance

    Plus plan and does not need to be activated. *Shaw Business Phone Plus includes 1,000 minutes of international calling per month within Canada and to the U.S. It does not include all regions within these destinations or mobile/cellular/specialty numbers. ◊Some mobile phone and outlying territory terminations are excluded from the Shaw International Calling Destinations.
  • Page 12 Refer a business and get a $50 credit Complimentary Directory If you’re going to tell your fellow business owners about Shaw’s Business Phone, Internet Assistance or TV service, the least we can do is thank you. If you send a new customer our way, we’ll To access directory assistance, dial 411 reward you with a $50 credit on your Shaw bill.

Table of Contents