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8x8 Inc Tango VTA464 User Manual

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WARNING
Toll fraud is committed when individuals unlawfully gain access to a customer's
telecommunication system. This is a criminal offense. Currently, we do not know of
any telecommunications system that is immune to this type of criminal activity. 8x8,
Inc. will not accept liability for any damages, including long distance charges, which
result from unauthorized and/or unlawful use. Although 8x8, Inc. has designed
security features into its products and services, it is your sole responsibility to use
the security features and to establish security practices, including training, security
awareness, and call auditing to eliminate security risks.
NOTICE
While every effort has been made to ensure accuracy, 8x8, Inc. will not be
liable for technical or editorial errors or omissions contained within this
documentation. The information contained in this documentation is
subject to change without notice.
This documentation may be used only in accordance with the
terms of the 8x8, Inc. License Agreement.
8x8 Contact Information
• www.8x8.com/support
• Customer Service, toll-free: 1-888.898.8733
• Customer Service, outside of the U.S.: 1.408.727.1885
3151 Jay Street
Santa Clara, CA 95054
1.888.898.8733 Toll-Free
1.408.687.4120 Outside U.S.
1.408.980.0432 Fax
www.8x8.com
The 8x8, Inc. logo are registered trademarks of
8x8, Inc. 8x8, Inc. is a Nasdaq listed company.
© 2009. 8x8, Inc. All rights reserved.
www.8x8.com | 1.866.879.8647

User Manual

Video Terminal Adapter VTA464
Version 1.1
www.8x8.com | 1.866.879.8647

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Summary of Contents for 8x8 Inc Tango VTA464

  • Page 1: User Manual

    Version 1.1 NOTICE While every effort has been made to ensure accuracy, 8x8, Inc. will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.
  • Page 2 Product Approval Information FCC DECLARATION OF CONFORMITY PRODUCT NAME: 8x8 Tango MODEL NUMBER: VTA464 FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS B OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE FCC COMPLIANCE STATEMENT: This device complies with part 15 of the FCC Rules. Operation is subject to the...

  • Page 3: Table Of Contents

    8x8 Inc. Limited Warranty Information ........

  • Page 5: Important Safety And Warranty Information

    Equipment will be free from defects in materials and workmanship under nor- mal use. This Limited Warranty to you, the original end user customer, continues for a period of twelve (12) months from the date of purchase from 8x8 or from an authorized 8x8 reseller.
  • Page 6 NOTWITHSTANDING THE FOREGOING, THE REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CON- SUMER FOR BREACH OF ANY IMPLIED WARRANTIES. IN NO EVENT SHALL 8X8 BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) OR OTHER...

  • Page 7: Introduction

    Introduction Welcome to 8x8 Tango®, the world's first consumer Video Terminal Adapter (VTA464). Tango is the easiest way to see and converse with friends and family, whether they live across town or on the other side of the world. With Tango, staying in touch is more than just a voice on the other end of the phone line;...

  • Page 8: What's Included With Your Tango

    What's Included with Your Tango Everything you need to install your 8x8 Tango is included in the package: • Standard 6-foot phone cord (RJ-11) • Standard 6-foot Ethernet cable (RJ-45) • AC Power Adapter • CD containing the Tango User's Guide •...

  • Page 9: Getting To Know Tango

    You can use your Tango with any standard analog telephone, including a cordless phone (UIP160P or UIP165P) or a speakerphone for a hands-free experience. Below is an illustration of the front and back panel of the 8x8 VTA464 Power Port - Connect the included power cord here.
  • Page 10 Menu and 4 Arrow Keys - helps you navigate through the Tango menu. Faceplate Latch - Locks and unlocks the faceplate on the Tango body. You can purchase additional faceplate colors from 8x8 accessories page at www.8x8.com/about/accessories. *Currently not available in Ver1.0.

  • Page 11: Installing Your Tango

    The Power LED will light up (Red) while your Tango boots up and connects to the 8x8 network. This light will turn orange once your unit is registered with 8x8. When the boot-up process is completed, the LCD screen will display a background screen with 4 icons.

  • Page 12: Configure Your Tango

    Configure Your Tango The Tango can function as your primary gateway/router or as a client within an existing network configuration. If you currently have broadband access and a gateway/router installed at your loca- tion, you may add the Tango as a client to your network. If you currently have broadband Internet access and do not have a router, you may install your Tango as the primary router to your network.
  • Page 13 You should now see your Tango's System Information Screen: In the menu bar on the left side of the screen, select WAN. In the top menu bar, select PPPoE. This opens the WAN PPPoE Configuration screen.

  • Page 14: Setting Up With Static Ip Address

    Under ENABLE PPPOE, click the drop-down arrow and select YES. Under Authentication, enter the USERNAME and PASSWORD that were pro- vided by your ISP. User name and password are often case-sensitive, so be sure to enter upper and lower case letters correctly. Under Settings, enter the SERVICE NAME and AC NAME required by your ISP.
  • Page 15 Type http://192.168.88.1 (the default IP address of your Tango) into the address bar of your web browser. Then press the Enter key. You will be prompted to enter a password (the default password is admin). You should now see your Tango’s System Information Screen. In the menu bar on the left side of the screen, select WAN.

  • Page 16: Activate Your 8X8 Service

    Once you have completed the Tango unit set up, you are ready to activate your account. You will need your 10-digit activation code from the email titled, “8x8 Order (your number) Updated on xx/xx/200x” , that was sent to your email address when your 8x8 order shipped.

  • Page 17: Using Your Tango

    Using Your Tango Making Calls Method 1 To call anywhere in the world, dial: country code + area code + number. Example: the country code for the U.S. and Canada is “1” . Dial: 1 + area code + number. Method 2 Press the Tango Phonebook icon.

  • Page 18: Surveillance Mode

    To disable Auto-Answer feature, select Off. During Calling Session Once your call is successfully established with another 8x8 Tango or Videophone, you will see the image of the person to whom you are talking. There are features you can adjust to optimize your video conferencing experience.
  • Page 19 Self-View Setting To enable self-view settings, select Menu followed by the Self-View on/off button. You have the option to adjust the shade of your self-view screen and move the screen around to your desired location by using the left and right arrow keys. Bandwidth for Video Streaming During your call session, you can dynamically adjust the bandwidth download streaming by using the up and down arrow keys.

  • Page 20: Setup Menu

    Setup Menu Use this menu to configure the following video settings: Video Settings Available Bitrate - The upstream bitrate of the Tango user's broadband connection link. Send Periodic iFrame - The “On” and “Off” settings for "Send Periodic iFrame" enable and disable sending INTRA frames at regular intervals. The "Auto" setting instructs the endpoint to determine if the remote endpoint can request INTRA frames and, if not, send INTRA frames at regular intervals.
  • Page 21 Digital Photo Frame - With Tango, you can upload up to 16 of your own pictures and set them up as your wallpaper and/or screen saver. Connect a computer (must have access to a web browser) directly to the LAN port of your Tango.

  • Page 22: In-Call Display Settings

    Image files must be in JPEG format with a maximum size of 640x480 pixels. However, for optimal performance, you may want to resize or crop your images to 320x240 pixels. To resize/crop your images, go to http://photo.8x8.com. Tip: Once your favorite images have been uploaded, you can go to "Screen Saver Settings"...
  • Page 23 Tip: Please refer to section “Configure Your Tango” in this User Guide for details. LAN Interface - The LAN interface screen controls the IP address of the LAN port on the Tango. If you have another device controlling IP address assignments on your local network, you may need to change the Tango's local IP address to place it on the same network and subnet.

  • Page 24: Surveillance Mode (Auto Answer) Settings

    Surveillance Mode (Auto Answer) Settings Auto Answer - This will enable the phone to automatically answer after a desired number of rings. Video Start Password - For security purposes, you can set a password (up to six numeric digits) for remote callers to enter before they can view your end of the Tango.

  • Page 25: Status Menu

    LAN - The LAN IP address is displayed here. MAC Address - The MAC address of the Tango unit is displayed here. (You will need to provide the MAC address when you sign up for 8x8 phone service.) 8x8 Service Status - Shows your connection status.

  • Page 26: Call Logs

    Call Logs The Call Logs function keeps track of the last 100 calls missed, received, and dialed (300 total). You can use any of the logs to quickly initiate a call. Select the Call Logs you wish to view: Missed, Received or Dialed. Then, select the spe- cific phone number you wish to view.

  • Page 27: Phonebook

    Phonebook The Tango Phonebook makes it easy to call those with whom you frequently speak. It can store up to 100 entries. There are two ways to enter the information: A virtual keypad will display on your screen. Use the navigation arrow keys to select the letter and number.

  • Page 28: Import Contact

    Import Contact Tango allows you to import your contact information from Microsoft Outlook CSV or any other CSV file format. Connect a computer (must have access to a web browser) directly to the LAN port of your Tango. Enter http://192.168.88.1 (the default IP address for your Tango) in the address bar of your web browser and press Enter.

  • Page 29: Appendix A: Navigation Menu

    Appendix A: Navigation Menu The following chart is an overview of the Navigation Menu: • Video Settings • Details • WAN IP Address Available Bitrate Edit • LAN IP Address Send Periodic iframe Dial • Add New iframe Frequency Delete •...

  • Page 31: Appendix B: Icons Displayed On The Lcd Screen

    Appendix B: Icons displayed on the LCD screen Tango Icons Phonebook Call Logs Setup Status Loading New Voicemail...
  • Page 32 Tango Icons (Continued) Lost Audio Missed Calls Privacy Lost Video...

  • Page 33: Appendix C: Troubleshooting

    Ensure the camera lens is pointing toward you and not toward the bottom of the Tango. Tango is unable to call another 8x8 Tango or Videophone. Make sure the message “Configuring network …” is not shown on the LCD screen. Check to see if the RJ-45 Ethernet cable is properly connected to the WAN port of the Tango.

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