Sony Playstation 2 PS2 Quick Reference Manual page 20

Guarantee
Thank you for buying this Product. The term "Product" means the PlayStation
computer entertainment system together with the accessories and/or peripherals with
which it is packaged. This Guarantee does not cover any software whether or not
packaged with the Product.
Sony Computer Entertainment Europe Ltd ("SCEE") guarantees that this Product is
free from defects in material and workmanship that result in Product failure during
normal usage in accordance with the terms set out in below and will, for a period of
1 (one) year from the date of original purchase, repair or (at SCEE's option) replace
any component part of this Product, free of charge, where it is faulty due to defective
materials or workmanship. Replacement will be with a new or refurbished
component or unit, at SCEE's option, which is guaranteed for the remainder of the
original Guarantee Period.
The benefits conferred by this Guarantee are in addition to the statutory rights and
remedies the consumer has in the UK and Eire in respect of this Product and this
Guarantee does not affect such rights and remedies in any way. The benefits
conferred by this Guarantee are also in addition to other rights and remedies which
the consumer has in law in Australia and New Zealand in respect of this Product,
including rights and remedies available under the Trade Practices Act 1974 and State
and Territory legislation in Australia and the Fair Trading Act 1986 in New Zealand
and this Guarantee does not affect such rights and remedies in any way.
This Guarantee is given to you by Sony Computer Entertainment Europe Ltd of 10
Great Marlborough Street, London, W1F 7LP, United Kingdom.
IMPORTANT
1. If you need to claim under this Guarantee, please call your local Customer Service
helpline (listed in a PlayStation
return instructions and other guidance.
2. This Guarantee is only valid:
i. in the United Kingdom, Eire, Australia and New Zealand; and
20
and PlayStation 2 format software manuals) for
® ®
ii. when the original sales receipt or invoice or other proof of purchase
(indicating the date of purchase and retailer's name) is presented together with
the faulty Product (and has not been altered or defaced since the date of
original purchase); and
2
®
iii. when the Guarantee seal and the serial number on the Product have not been
damaged, altered or removed.
3. You may not claim under this Guarantee when the Product is damaged as a result
of:
i. commercial use, accident, fair wear and tear, negligence, abuse, or misuse
(including, without limitation, failure to use this Product for its normal
purpose and/or in accordance with instructions on proper use and
maintenance, or installation or use in a manner inconsistent with applicable
local technical or safety standards);
ii. use in conjunction with any unauthorised peripheral (including, without
limitation, game enhancement devices, adaptors and power supply devices);
iii. any adaptation or adjustment to, or alteration of, the Product carried out for
any reason, and whether properly carried out or not;
iv. maintenance or repairs carried out other than by a SCEE authorised service
facility; or
v. use in conjunction with unauthorised software, virus infection, or fire, flood
or other natural calamity.
4. To the extent permitted by applicable law, this Guarantee will be your sole and
exclusive remedy in relation to defects in this Product and all other guarantees,
warranties, terms and conditions, express or implied by statute or otherwise, in
respect of this Product are excluded and neither SCEE nor any other Sony entity,
or their suppliers or authorised service facilities, will be liable for any special,
incidental, indirect or consequential loss or damage.
If this Product needs any repair which is not covered by this Guarantee, please call
your local Customer Service helpline for advice. If your home country is not one of
those listed, please contact your retailer.