Origin Energy Monitor User Manual

Origin Energy Monitor User Manual

Origin energy monitor user manual

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ENERGY MONITOR
User Manual
Origin Smart Equipment
originsmart.com.au

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Summary of Contents for Origin Energy Monitor

  • Page 1 ENERGY MONITOR User Manual Origin Smart Equipment originsmart.com.au...
  • Page 2 Energy Agreement, as long as you remain an Origin electricity customer. Your Energy Monitor has a range of approximately 30 metres from your meter in typical suburban environments. Your Energy Monitor has been programmed to connect to your meter for up to two weeks after dispatch.
  • Page 3 What’s in the box ENERGY MONITOR User Manual Origin Smart Equipment originsmart.com.au Power Adapter USB Cable Energy Monitor Cradle User Manual...
  • Page 4: Safety Information

    Failure to follow these instructions could result in electric shock, fire or other injury or damage. Keep your Energy Monitor dry and away from sources of liquid such as drinks, sinks, etc. For indoor use only.
  • Page 5 This product is not a toy. Please ensure that it is kept out of reach of children under 3 years old. Your Energy Monitor has been designed to be robust, but it may be damaged if dropped. Do not use this product if it is damaged or has been exposed to liquids or excessive moisture.
  • Page 6 Getting to know Your energy Monitor Price Price VIEW Radio signal strength indicator Units button Meter activity indicator Charging / Power indicator Selected view indicator Low battery indicator Usage indicator Usage display Price indicator Units indicators Message display USB socket...
  • Page 7 Get Started In Three Easy Steps Plug-in your Energy Monitor to wake it up and start charging. Page 8 Allow your Energy Monitor to connect to your meter. Page 10 Un-plug your Energy Monitor and place it on your fridge to start monitoring your energy usage.
  • Page 8 1. WAKE UP And Charge Your Energy Monitor Wake up To turn on your Energy Monitor for the first time simply plug the supplied power adapter into a mains power socket and connect it to your Energy Monitor. Your Energy Monitor will wake up and begin charging.
  • Page 9 1. WAKE UP And Charge Your Energy Monitor Charge To ensure your Energy Monitor is fully charged you should leave it charging for approximately 3 hours before you move it to your fridge. Once it is fully charged, the Charging indicator will stop flashing. When you...
  • Page 10 2. ALLOW YOUR ENERGY MONITOR TO CONNECT Connect Once you turn on your Energy Monitor it will start searching for your electricity meter. This may take a few minutes, but once your meter is found, the Energy Monitor will automatically connect and download information about your power usage and electricity pricing.
  • Page 11 18. Tip - Your meter has been programmed to allow your Energy Monitor to connect to it for up to two weeks from the date it is dispatched to you. You should turn it on within this time to allow it to connect.
  • Page 12 3. VIEW YOUR POWER USAGE Once your Energy Monitor is fully charged and connected to your meter, you can place it on your fridge. View Touching the view button will cycle through the different views, Now, Today, $/hr This Week and This Month.
  • Page 13 Touching the $/kW units button will cycle between usage (kW or kWh) and cost estimate ($/hour or $) units. Cost display is only available once Origin has supplied electricity pricing to your Energy Monitor, which will occur automatically when it successfully connects to your electricity meter.
  • Page 14 3. VIEW YOUR POWER USAGE Today, This Week & This Month These views show you how much power you have used so far today, this week, or this month, in kWh or dollar estimates. They are useful to help you track your usage over different time periods to see how it has changed.
  • Page 15 Price Price Tip - The estimated costs displayed by your Energy Monitor include both your energy use charges and your service to property charges. For further information on what charges and discounts the costs are based on, please visit the Origin Support page at originsmart.com.au/support...
  • Page 16 3. VIEW YOUR POWER USAGE Online Energy View You can manage your Origin account online and view your complete usage, cost and billing history information using Origin’s Online Service. Go to originenergy.com.au to register and login. Energy Monitor Application If you are unable to access Origin Online Service, our...
  • Page 17 3. VIEW YOUR POWER USAGE The Energy Monitor application shows your past daily energy usage for up to seven weeks. Move the mouse over the bars in the chart to see how much energy you used that day and how much it cost. Click on a bar and a pop up window will show your usage for the day in hourly bars.
  • Page 18: Troubleshooting

    (within a few meters) and touch one of the buttons. Your Energy Monitor will then search for your meter and connect if it finds it. If your Energy Monitor still does not connect, then contact Origin Support for assistance. My Energy Monitor doesn’t stay connected when I have it installed on my fridge.
  • Page 19 My Energy Monitor doesn’t stick to my fridge. Unfortunately some fridges are not sufficiently magnetic to hold the Energy Monitor. If this is the case you should use the supplied cradle instead. My Energy Monitor shows Dashes in kWh views.
  • Page 20 $ views. Contact Origin Support to have your prices resent to your Energy Monitor. If you are no longer an Origin electricity customer then we will unfortunately not be able to send/resend prices to your Energy Monitor.
  • Page 21 TROUBLESHOOTING YOUR ENERGY MONITOR My Energy Monitor is not waking up or appears stuck. Ensure that your Energy Monitor’s battery is charged by plugging it into a mains socket with the power adapter. The battery indicator will stop flashing when it is fully charged.
  • Page 22 Support to re-connect your Energy Monitor to your new meter. You will be asked by Origin Support to reset your Energy Monitor by using a paperclip to press and hold the reset button for 5 seconds to tell it to disconnect from your old meter and start connecting to the new meter.
  • Page 23 (or connection) charges. It also includes GST. It may not include all discounts, rebates or concessions. The Energy Monitor shows costs over a day, week, or calendar month. This is not the same time period as your bill.
  • Page 24 The Energy Monitor will disconnect from your meter, reboot and all stored information will be cleared. You will need to contact Origin Support to re-connect your Energy Monitor to your meter and have your tariff information resent to your meter, which may take some time.
  • Page 25 QUESTIONS How is my solar export / feed in displayed? If you have a solar feed-in tariff, the Energy Monitor will show your net usage based on your electricity used from the grid less the electricity exported to the grid.
  • Page 26 Technical INFORMATION Operating Environment Operating your Energy Monitor outside of these ranges may impact its operation or battery life: • Storage temperature: 0°C to +55°C • Operational temperature: 0°C to +40°C • Storage and transport humidity: 10% to 93% (non-condensing) • Operational humidity: 10% to 93% (non-condensing) Power : • Average power consumption: less than 0.6W • Input: AC 100 - 240V 50/60Hz, 130mA • Output: DC5.0V ±5% 1A • MEPS: Minimum Energy Efficiency Level V...
  • Page 27 To make a warranty claim, please call Origin on 1300 732 993 (Monday – Friday, 8am – 6pm AEST) and you will be sent a reply paid satchel to return the energy monitor by mail to us. The benefits given by this warranty are in addition to other rights and remedies under the Australian Consumer Law.
  • Page 28 Telephone: 1300 732 993 (Monday - Friday, 8am – 6pm AEST) Additional Support and Advice You can find other helpful information and frequently asked questions relating to your Energy Monitor by visiting our support and advice pages online at originsmart.com.au/support. Collateral Code: 6443.Nov12.ALL Manual Version: 1.0...

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