Contact Information Asia Pacific Americas Infortrend Corporation (International Headquarters) 3150 Coronado Dr., Unit C Infortrend Technology, Inc. Santa Clara, CA 95054 8F, No. 102 Chung-Shan Rd., Sec. 3 Chung-Ho City, Taipei Hsien, Taiwan Tel: +1-408-988-5088 Tel: +886-2-2226-0126 Fax: +1-408-988-6288 Fax: +886-2-2226-0020 sales@infortrend.com...
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Infortrend Technology, Inc. Disclaimer Infortrend Technology makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Infortrend Technology reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes.
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Warnings and Certifications (applies in the U.S. and Canada) This device complies with Part 15 of FCC Rules. Operation of this device is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
About This Manual This manual: • Introduces the SentinelRAID 170 controller. • Describes all the SentinelRAID 170 active components. • Provides recommendations and details about the controller hardware installation process. • Briefly describes how to monitor the controller.
Who should read this manual? This manual assumes that its readers are experienced with computer hardware installation and are familiar with RAID controllers. Related Documentation • Generic Operation Manual • RAIDWatch User’s Manual These two documents can be found in the CD included with your subsystem package. Conventions Naming From this point on and throughout the rest of this manual, the SentinelRAID series is...
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Software and Firmware Updates Please contact your system vendor or visit Infortrend’s FTP site (ftp.infortrend.com.tw) for the latest software or firmware updates. NOTE that the firmware version installed on your system should provide the complete functionality listed in the specification sheet/user’s manual.
Introduction 1.1. Product Overview 1.1.1 Product Introduction This hardware manual briefly introduces the SentinelRAID 170 (SR 170) 320MB/second SCSI (SCSI-320) -to-SCSI RAID controller shown in Figure 1-1. Figure 1-1: SentinelRAID SCSI-to-SCSI RAID Controller The SR 170 controller is designed to meet the high availability, high performance, and extreme fault tolerant demands placed on RAID controllers operating in today’s most...
SentinelRAID 170 Installation and Hardware Reference Manual connects to a PC hyper-terminal that is used to configure the controller and the subsystem in which it is embedded. The LAN port enables the controller to connect to the web- based RAIDWatch™ management program that enables you to manage your controller from anywhere in the world.
Chapter 1: Introduction Figure 1-2: SR Enclosure Canister Mounting Holes 1.2. SR Components 1.2.1 LCD Panel Figure 1-3: LCD Panel The LCD panel shown in Figure 1-3 consists of a 16x2 character LCD screen with two navigation buttons (labeled as in Figure 1-3), three status-indicating LEDs (POWER, BUSY and ATTEN), an enter button (labeled ENT) and an escape button (labeled ESC).
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SentinelRAID 170 Installation and Hardware Reference Manual upgrade sockets allow for the installation of a daughter board that facilitates the addition of four SCSI-320 I/O channels. All I/O channels (both base channels and expansion channels) can be configured as either host or drive channels.
Chapter 1: Introduction Figure1-4: Controller Board (Front) 1.2.3 Interfaces The external interfaces (see Figure1-5) are all located at the back of the controller board and are easily accessible at the rear of the controller enclosure. These interfaces include the SCSI-320 I/O channel connectors, power cord sockets, RS-232C serial port connector, I C connector and battery connector.
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SentinelRAID 170 Installation and Hardware Reference Manual Connector Type Label Description SCSI-320 Connectors CH0, CH1, CH2 and CH3 68-pin VHDCI connectors that facilitate the connection of the SCSI-320 I/O channels to external devices. C Connector C supports the monitoring of remote enclosure devices.
Chapter 1: Introduction 1.3. SR Accessory Items The following items are not installed on the controller but come in the accessory box and can be used with the SR controller. 1.3.1 Serial Cable The IFT-9512 RS-232C serial cable allows the serial RS-232C serial communications connector at the rear of the board (J2) to be connected to a PC hyper-terminal, which enables a RAID array manager to easily manage and configure the storage array to which the controller is connected.
SentinelRAID 170 Installation and Hardware Reference Manual 1.4.2 SCSI Cables SCSI cables are required to connect the 68-pin connectors on the backplane to the SCSI- 320 drives and SCSI-320 hosts. When purchasing SCSI-320 cables, select cables of the highest quality that are produced by a reputable manufacturer. To ensure optimum SR controller performance it is necessary to use proper, high quality, durable SCSI-320 cables.
Chapter 1: Introduction Figure 1-6: IFT-9010D BBU Module Figure 1-7: IFT-9070D Battery Charger Board 1.5.2 Daughter Board Expansion The installation of an optional daughter board makes four additional SCSI-320 I/O channels available. 1.6. Environmental Requirements When installing and running an SR controller, the following environmental considerations must be taken into account.
SentinelRAID 170 Installation and Hardware Reference Manual 1.6.2 Cooling Requirements Proper SR controller cooling is required to ensure that the temperature of the critical controller board components does not exceed the operational temperature range. The main components on the controller board that can overheat are:...
Chapter 1: Introduction 1.7.4 Audible Alarms The SR controllers come with audible alarms that will be triggered when certain active components fail or when certain thresholds are exceeded. If you hear an audible alarm being emitted from the SR controller it is imperative that you determine and rectify the problem immediately.
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Chapter 2: Installation Chapter 2 Installation 2.1. Installation Overview CAUTION: Please note that the installation instructions described in this manual should be carefully followed. Failure do to so may result in damage to the system. 2.2. Installation Prerequisites 1. Static- free installation environment: The SR controller must be installed in a static free environment to minimize the possibility of electrostatic discharge (ESD) damage.
♦ I/O port cabling: All series models are equipped with 0.8mm VHDCI SCSI connectors. Please contact Infortrend technical support for an updated list of host adapters that have been tested and proved compatible with the SR controller series.
Chapter 2: Installation 2.4.3 General Installation Procedure If the steps listed below are followed, the installation of the SR controller should be smooth and efficient. Detailed, illustrated instructions for each step are given in the following sections. CAUTION: To ensure that the system is correctly installed, please follow the steps outlined below. If these steps are not followed, the hardware may accidentally be installed incorrectly.
SentinelRAID 170 Installation and Hardware Reference Manual 2.6. Accessing the Controller Board 2.6.1 Overview WARNING: The controller board is a very sensitive component and must therefore be handled with extreme care. Before accessing the controller board, please ensure that all anti-static precautions previously stipulated are strictly adhered to.
Chapter 2: Installation 2.7. Memory Module Installation The SR controller comes without a DIMM memory module. It is therefore necessary for a separately purchased DIMM module to be installed. 2.7.1 Selecting the DIMMs When purchasing the DIMM modules, the following factors must be considered: ♦...
SentinelRAID 170 Installation and Hardware Reference Manual Figure 2-2: Install the DIMM Module Step 3. Replace the chassis top cover. Once the DIMM module has been installed and if no other items (e.g., BBU module or expansion daughter board) are being installed on the controller board, reinstalled the chassis top cover.
Chapter 2: Installation ♦ During normal use, an empty cell pack takes about 20 hours to recharge. ♦ Disconnect the BBU if there is a long storage period before deployment. Extreme storage conditions should be avoided (i.e., temperatures <-20ºC or >65ºC, relative humidity >65%±10%).
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SentinelRAID 170 Installation and Hardware Reference Manual Figure 2-4: Install the Battery Charger Board Step 4. Connect the BBU cable. The BBU cable can be connected to a white, 4- pin header on either the BBU charger board (see Figure 2-5) or at the back of the controller board (labeled J4) (see Figure 2-6).
Chapter 2: Installation Figure 2-6: Connect the BBU to the Connector at the Back of the Controller Board Step 5. Replace the chassis top cover. Once the battery charger board has been installed on the controller board, the chassis top cover must be reinstalled.
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SentinelRAID 170 Installation and Hardware Reference Manual Figure 2-7: Install the Daughter Board Step 3. Insert the retention screws. Once the daughter board has been mounted on the board-to-board connectors, insert the retention screws that came with the daughter board. (See Figure 2-8) Figure 2-8: Install the Daughter Board Retention Screws Step 4.
Chapter 3: Controller Monitoring Chapter 3 Controller Monitoring 3.1. Controller Monitoring Overview The SR controller is equipped with a variety of self-monitoring features that help keep controller managers informed of the controller’s operational status. These monitoring features provide vital feedback that helps you maintain the operational integrity of your controller.
SentinelRAID 170 Installation and Hardware Reference Manual Controller monitoring is a necessary part of controller management. If failure events or other disruptive events are detected and reported, controller managers must take the appropriate action to rectify the problem. Failure to act in a properly specified manner to a system event (like overheating) can cause severe and permanent damage to the controller.
3.4. I C Port (Enclosure Monitoring) The I C interface is designed for Infortrend Simple Enclosure Management Service (ISEMS). FW supports monitoring of remote enclosure devices (power, fan rotation speed, temperature, etc.) through SAF-TE, S.E.S, or I C interface. Via the I...
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Chapter 4: Controller Connections and Operation Chapter 4 Controller Connections and Operation 4.1. SentinelRAID Connection 4.1.1 I/O Channel Configuration All of the I/O channels can be configured as either host channels or drive channels. Note that at least one I/O channel on the SR 170 controller must be configured as a host channel and the other channels can all be configured as drive channels.
SentinelRAID 170 Installation and Hardware Reference Manual 4.1.4 Drive Connection Each drive channel can be connected to up to fifteen SCSI-320 hard drives. The maximum number of drives that can be connected to each controller is shown in Table 4-2 below:...
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Chapter 4: Controller Connections and Operation Figure 4-1: Single Host Connection SR 170 Topologies...
SentinelRAID 170 Installation and Hardware Reference Manual 4.2.2 Dual Host Connection In Figure 4-2 two channels (CH0 and CH1) are configured as host channels and two channels (CH2 and CH3) are configured as drive channels. The firmware (FW) can be used to create LDs.
Chapter 4: Controller Connections and Operation 4.2.3 Expansion The installation of an optional daughter board can expand the number of available SCSI- 320 I/O channels by four. With the addition of the daughter board, the SR 170 will then have eight SCSI-320 channels available. These expansion channels are connected in the same way as described above.
SentinelRAID 170 Installation and Hardware Reference Manual NOTE: It is recommended to use the embedded terminators on host or drive channels by setting DIP switches, and then installing an external terminator on the other end of your SCSI cable. If a drive fails, data traffic will remain unaffected. Please note of the following: 1.
Chapter 4: Controller Connections and Operation Host Computer Connect to the RS-232C IFT-9512 cable port of the host computer Controller IFT-9011 Null Modem RS-232 Cable (Red stripe) Customer Provided IFT-9512 cable COM 1 COM 2 Figure 4-5: RS-232C Connection Two SCSI ports on the six channel models (ES U16UG4010-62-0030 and ES U16UG4010-65-0030) can be used for capacity expansion to cascade a RAID system with a JBOD. Connect the SCSI ports on the controller box’s face plate (marked as CH4 and CH5) to ports on a JBOD. No termination setting is necessary, and there is no limitation as to which expansion port should be connected with which port on a JBOD. To be able to monitor the status of different JBOD components it is necessary to use a JBOD that can be connected to the I 2 C port on the ES U16U subsystem. See Error! Reference source not found.. 4.5.
SentinelRAID 170 Installation and Hardware Reference Manual Ambient temperature: All the controller components have been acclimated to the surrounding temperature. 4.5.2 Power On Sequence When powering on the SR 170 controller, please follow these steps. 1. Power on the hard drives The SCSI-320 hard drives that have been connected to the SR controller should be powered up first.
Chapter 4: Controller Connections and Operation This screen appears after the initialization process. It SR 170 v3.31F clearly shows the model name. Modem Not Config SR 170 v3.31F 256MB RAM, Wait… System is ready. You can now start to configure the SR 170 v3.31F controller.
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Chapter 5: Controller Maintenance Chapter 5 Controller Maintenance 5.1. Controller Maintenance Overview 5.1.1 About Controller Maintenance Constant monitoring and maintenance of your SR 170 controller will minimize downtime and preserve the working integrity of the controller for a longer period of time. If any of the controller components fail, they must be replaced as soon as possible.
SentinelRAID Installation and Hardware Reference Manual ♦ When replacing any of the controller components, it is necessary to access the controller board in controller canister. It is recommended that all power to the controller canister is turned off when maintenance procedures are being carried out. ♦...
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Chapter 5: Controller Maintenance Step 4. Remove the optional BBU charger board. The BBU charger board obstructs the DIMM module and must therefore be removed. See Section 5.3.3 below. Step 5. Insert the new DIMM module. To install the replacement DIMM module, align it with the DIMM slot.
SentinelRAID Installation and Hardware Reference Manual Step 7. Reinstall the optional BBU charger board. Once the new DIMM module is installed, if an optional BBU charger board was previously removed it can now be reinstalled onto the controller board. See Section 5.3.3 below. Step 8.
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Chapter 5: Controller Maintenance Figure 5-3: Disconnect the BBU Connector from the Connector at the Back of the Controller Board. 5.3.2.2 Case 2: BBU Battery Pack Connected to the Charger Board Connector on the Controller Board If the BBU battery pack is attached to the connector on the BBU charger board, please follow these instructions: Step 1.
SentinelRAID Installation and Hardware Reference Manual Step 4. Replace the chassis top cover. Once the new BBU battery pack has been connected to the BBU charger board, the chassis top cover must be reinstalled. For further instructions on how to reinstall the chassis top cover, please refer to Section 2.6.2.
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Chapter 5: Controller Maintenance the chassis. The complete removal procedure is described in Chapter 2, Section 2.6.2. Step 2. Remove the retention screws. The daughter board is secured to the controller board with three retention screws that pass through spacers mounted on the controller board.
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Appendix A: SentinelRAID Features Appendix A SentinelRAID Features A.1. Overview The SR controller comes with many different features. Some of these features enhance the performance of the controller or add configuration flexibility while other features simplify the installation, maintenance procedures of the controller. This section highlights some of the features of the SR controller.
SentinelRAID 170 Installation and Hardware Reference Manual A.2.5 Controller Architecture The controller is developed from Infortrend's PowerPC-500133 ASIC architecture, a third-generation, 64-bit controller design that efficiently eliminates internal bottlenecks. ® The controller's high performance derives from a state-of-the–art PowerPC 750CXe RISC microprocessor, which provides a 64-bit 133MHz path to SDRAM.
Appendix A: SentinelRAID Features A.4. Functional Features A.4.1 RAID Levels Supported The following RAID levels are supported: RAID 0, 1(0+1), 3, 5, 10, 30, 50, NRAID and JBOD. A.4.2 Controller Chassis The 5.25-inch profile of the controller chassis allows it to be easily integrated into an external subsystem enclosure or directly into a host systems drive bay.
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Drive S.M.A.R.T. Support Yes (with user-configurable detect only, clone and replace, and perpetual clone functions) Battery Back-up Option SAF-TE Support S.E.S. Support ISEMS (Infortrend Simple Enclosure Management Service) via I C Interface Automatic Drive Failure Detection Automatic Rebuild on Spare...
SentinelRAID 170 Installation and Hardware Reference Manual B.5. Software Specification Feature In-band Text RAID Yes (all major platforms) Manager RAIDWatch Manager Yes (for any platform that supports Java 2.0 or for Java Applet running via web browser) LAN/WAN Support via...
Appendix C: Hardware Troubleshooting Appendix C Hardware Troubleshooting C.1. Problem ♦ LCD is off 1. Check the power connection on the controller board and LCD panel. 2. Check that a minimum of 128MB SDRAM DIMM is installed. ♦ 7-segment LED flashes "F" 1.
SentinelRAID 170 Installation and Hardware Reference Manual Parity error detected SDRAM DIMM should be replaced. Logical drive failure detected Check proper installation or connection of drives (use during boot-up the "View and Edit SCSI drives" function to help locating the problem).
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Appendix C: Hardware Troubleshooting All settings are too complex to 1. After system installation is complete, write down all remember. the settings and related information using Chapter 11 of your “Generic Operation Manual” for future reference. You may also save your configuration data as a retrievable file (using TextRAID manager) or save it to disks.
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Appendix D: Spare Parts and Accessories Appendix D Spare Parts and Accessories D.1. Spare Parts The following table lists the available spare parts for the SR 1700/2700 external controllers. Spare Part Part Number Description Daughter Board IFT- 9284U4A Expansion board with four additional SCSI-320 interfaces Table D-1: SR 170 Spare Parts D.2.
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Appendix E: Connectors and Jumper Identification Appendix E Connectors and Jumper Identification E.1. Controller Main Board Interfaces Figure E-1: Jumper Locations Controller Main Board Interfaces...
SentinelRAID 170 Installation and Hardware Reference Manual E.2. Controller Main Board Interface Descriptions Label Connector Name JP1 and JP13 Daughter board connectors Battery charger board connector JP6 and JP11 JP2, JP3, and JP4 LED connectors Not Mask Interrupted (NMI) Reset...
SentinelRAID 170 Installation and Hardware Reference Manual E.4.2 JP 17 RS-232C Port Description Description DCD2 DSR2 RXD2 RTS2 TXD2 CTS2 DTR2 RS232 RESET E.5. J3 I C Port E.5.1 I C Port Pin Outs Pin Name CCLK CDATA E.5.2 I...
Appendix E: Connectors and Jumper Identification E.6. J1 Battery Connector Pin Name VB (battery voltage +) BAT-THM (battery temperature) VBATTL (battery voltage -) VBATTL (battery voltage -) E.7. TTL Device Parameters Symbol Parameter Rating Unit Input voltage -0.5 to +7.0 Input current -30 to Voltage applied to output...
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