Common problems
Insert T‐Flash Card
Micro‐SD card is not recognized
PC not able to detect Device
Firewall Security Alert appears during
Connection
After restarting the computer, there is
no signal indicated
Troubleshooting Steps
After Insert the T‐Flash Card in the Device,
Connect Device to Computer, you need to Install
the Dialer and then Open "My computer" –
Removable Disk.
The card is not inserted correctly or is of the
wrong size / format. Re‐insert the card or try
another Micro‐SD card and make sure the
capacity and format is correct.
Change to another USB Port or if the prob
still exists, please contact local Operator
Device must be allowed to connect through
your firewall. Please contact the vendor of your
firewall software In order to work correctly.
Please check if the Device is connected
Properly, Check the Network Coverage or pull
out the Device and reinsert the Device again.
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