Troubleshooting - Buffalo DriveStation HD-HSQ External Hard Drive User Manual

FAQ
The following is a list of common issues with the DriveStation. Following
each issue are possible resolutions.
I see the DriveStation in My Computer but I cannot access it.
The drive may require formatting. Try using the Disk Formatter
Utility on the DriveNavigator CD-ROM. Consult the manual for
the Disk Formatter Utility for more help. The manual can also be
found on the DriveNavigator CD-ROM.
I cannot see the DriveStation in My Computer.
Verify that the Power LED is lit. If it is not, then ensure that the
power switch is in the On position.
Check your cables! The DriveStation should be connected to your
computer by one and only one data cable. Check that both ends
are correctly plugged in.
Verify that the hard drive inside the DriveStation is spinning. This
can be verified by placing your hand on the sides of the case
and feeling for a slight vibration. Also, after the DriveStation has
been powered on for fifteen minutes or more it will begin to get
warm. If neither of the proceeding tests verified that the hard drive
is spinning, then please contact technical support for further
assistance.
My backup program can't save files to the DriveStation.
Reformat your DriveStation with NTFS, Mac OS Extended, or
XFS. FAT32 is limited to 4 GB filesizes.

Troubleshooting