Summary of Contents for CyberView CST 5000
- Page 1 Cyberview Technology Ltd. www.cybview.com Greyscale Scanner CST 5000 Thermal Printer CST 7000 & 7001 Installation and User Manual Commercial-in-Confidence print&scan_user_414...
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Page 2: Cyberview Scanner And Thermal Printer - Installation And User Manual 15 October
This document has been prepared by Cyberview Technology Limited and, subject to any existing agreements or rights of other parties; Cyberview Technology Limited is the owner of the copyright of this document. The contents may not be copied or disclosed to a third party without permission in writing from Cyberview Technology Limited, nor may it be used for any purpose other than that for which it has been supplied. -
Page 3: Table Of Contents
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Table of Contents Preface ............................5 Who should read this guide ....................5 Related documents ......................5 Hardware ............................6 Installing Printer and Scanner Software ................... 7 Supported platforms ...................... - Page 4 Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 12.2 Changing printer paper: CST7001 printer ............... 30 Appendix A. Safety Instructions ..................... 32 Appendix B. Barcode Default Resets ..................... 33 Appendix C. CST5000 HIGH PERFORMANCE GREYSCALE SCANNER ........35 Appendix D.
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Page 5: Preface
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Preface This document contains details on: Installing Cyberview printer and scanner driver software, Installing the Cyberview printer and scanner SDK files, Setting up printer and scanner hardware, Using the printer and scanner. -
Page 6: Hardware
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Hardware Cyberview printer and scanners: Device Model number Connector type Image Scanner CST 5000-20001 Scanner CST 5000-20002 Epson printer CST 7000-00002 Epson printer CST 7000-00003 XAC printer CST 7001-00003... -
Page 7: Installing Printer And Scanner Software
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Installing Printer and Scanner Software 3.1 Supported platforms For simplicity, throughout this document the two types of supported scanner and printer are referred to as: ECP printer and ECP scanner, and USB printer and USB scanner depending on the device‟s connection type. -
Page 8: Motherboard - Ecp Devices
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Motherboard – ECP devices 3.1.4 The x86 board must support the ECP mode and 8-bit DMA if using ECP devices. Hardware configurations have been tested on the following chipsets: PCI/ISA bridge: 82371XX or compatible (supports DMA Type F) Super I/O:... - Page 9 Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 printer port on your PC you will be using to connect the printer. This will usually be LPT1 unless your PC has two printer ports and one is already in use by a non-Cyberview device. Click Next.
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Page 10: Installing Sdk Software
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 service for that port and configure its interrupt settings. This will usually be LPT1 unless your PC has two printer ports and one is already in use by a non-Cyberview device. If your machine does not have a parallel port, please select „USB only‟. -
Page 11: Installing On: Windows 95, Windows 98, And Windows Me (For Ecp Devices Only)
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Drivers 95, Windows 98, and Windows Me. These are included on the installation for completeness and should only require installation if they are specifically needed. Additional DLL and library files created for specific interface projects. Contact DLLs Cyberview for more information. - Page 12 Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 IF the above values are not configured, set them as in the following: a) Click Change Setting... b) Use the drop-down arrow to select a Basic Configuration 000x. Image 5 Image 4 c) If DMA shows a „?‟...
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Page 13: Setting-Up Hardware
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Setting-up Hardware The method for data connections for ECP devices is different between ECP and USB devices. USB devices connect separately, ECP devices connect in „daisy-chain‟. 4.1 Connecting the printer Press-in release latch using a screw driver 1. -
Page 14: Connecting The Scanner
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Avoid over-tightening the locking screws on the ECP printer as this may result in later difficult removal or even screw shaft damage. It is important to hold the metal base in place while inserting the connections to avoid damaging the internal electronic components. -
Page 15: Powering-On The Devices
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Powering-On the Devices To power-on the devices: 1. Ensure that the power plug is properly inserted in the power board and that the power board ON switch is activated. 2. -
Page 16: Completing The Driver Installation (Usb Devices)
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Completing the Driver Installation (USB devices) Once the device drivers are installed and physically connected to the PC and to the power supply, reboot your PC. When Windows resumes it should detect the new hardware. Do the following to complete the driver installation: 1. - Page 17 Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 4. The Wizard installs the scanner software. Click Finish when complete. 5. Successfully installed and connected USB scanners will have an entry in Windows Device Manager. To check this: Control Panel > Administrative Tools > Computer Management > Device Manager >...
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Page 18: Scanner Functional Verification
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Scanner Functional Verification Verification of scanner function is performed using the Cyberview EngBench utility supplied with the SDK installation. 7.1 Installing EngBench EngBench is a PC hardware independent executable. Using EngBench you can test all printer and scanner operations as well as some specific terminal functions. -
Page 19: Calibrating The Scanner
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 “Init KO” indicates scanner is not functioning 5. To restart the initialization sequence, click 6. The scanner cannot operate until the Init OK: message is displayed. 7.3 Calibrating the scanner The following calibration procedure is to be performed using photo-quality white paper specially cut with a 223 mm width. -
Page 20: Verifying Scanner Operation
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 223 mm width 5. While holding the calibration paper in the scanner input guide, click OK on the Insert White Paper dialog box. 6. The calibration paper moves forward and backward for a few seconds. When the calibration is complete, the scanner releases the paper. - Page 21 Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 2. Ensure that there are green boxes on the screen around the boxes that have been filed-in with a cross on the slip. If the expected image is not obtained: Ensure that the slip has been inserted in the proper direction.
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Page 22: Testing The Printer
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Testing the Printer 8.1 Removing transit packaging (CST7000 printer only) CST7000 printers require the removal of the orange transit clip prior to operating the printer. To do this: Black lever Orange transit clip Open printer mechanism and release the black... -
Page 23: Verifying The Barcode Reader
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 2. Click LoopTextReceipt. Check that Test patterns are printed. 3. Click StopLoop to end the test. 8.3 Verifying the barcode reader Take a reference ticket with a valid barcode, present it in front of the barcode reader and examine the Status Area or the Messages window to insure that the barcode is properly decoded. -
Page 24: Scanning Slips
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Scanning Slips Output Guide Slips are inserted into the scanner input guide and released from the output guide. Scanners feature an anti-jam mechanism that prevents the paper being crunched and torn if improperly inserted. -
Page 25: Reading Barcodes
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 10. Reading barcodes Slowly slide down receipt against barcode reader Alternatively, hold the barcode up to 1-inch away window. from the reader window. The bottom edge of a receipt must be aligned with the horizontal aspect of the barcode reader for the barcode to be decoded. -
Page 26: Scanner Maintenance
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 11. Scanner Maintenance 11.1 Routine cleaning Perform the following cleaning procedure: every week, whenever black lines appear on the scanned image, or when scanning errors occur. Remove the scanner cover by holding at Locate the two green lock levers that secure both ends and pulling upwards. -
Page 27: Removing Foreign Objects
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 11.2 Removing foreign objects If it becomes necessary to open the scanner case to remove, for example, an object that has fallen into the scanner, proceed as instructed below. Remove the scanner cover by lifting it from Locate the plastic case release latches inside the main unit. -
Page 28: Printer Maintenance
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 12. Printer Maintenance 12.1 Changing printer paper: CST7000 printer Appendix Thermal Paper Specification on page 38 details the paper requirements for Cyberview scanners. a) Remove paper roll Lift up the cover. - Page 29 Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 b) Install fresh paper roll Rotate until both IMPORTANT: flanges are Ensure the aligned and flange heels are locked. seated correctly in the printer roll holds. With the green lever in the upright position Flip down the...
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Page 30: Changing Printer Paper: Cst7001 Printer
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 12.2 Changing printer paper: CST7001 printer Appendix Thermal Paper Specification on page 38 details the paper requirements for Cyberview scanners. a) Remove paper roll Lift up the cover. Swing printer jaws back. - Page 31 Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 b) Install fresh roll Rotate until both IMPORTANT: flanges are Ensure the aligned and flange heels are locked. seated correctly in the printer roll holds. Feed paper through IMPORTANT: jaws.
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Page 32: Appendix A. Safety Instructions
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Appendix A. Safety Instructions These instructions must be read before operating equipment This product was designed and manufactured to meet strict quality and safety standards. There are, however, some installation and operation precautions which should be observed. -
Page 33: Appendix B. Barcode Default Resets
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Appendix B. Barcode Default Resets Note: The following barcode sequences reset the default Cyberview-supported configuration. Contact Cyberview for non-default configuration reset codes. 6 LED Barcode Readers The following procedure is only for barcode readers that have 6 LED lights, other readers have only two. - Page 34 Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 START Set All Defaults only when above programming is unsuccessful. Commercial-in-Confidence Page 34 of 43...
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Page 35: Appendix C. Cst5000 High Performance Greyscale Scanner
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Appendix C. CST5000 HIGH PERFORMANCE GREYSCALE SCANNER High performance scanner Fast pixel processing Real-time document entry Pixel-to-pixel gain correction Bank checks Digitally controlled bi-level threshold Insurance/medical claims Gray 8-bit/4-bit/1-bit per pixel output Transportation way bills... -
Page 36: Appendix D. Cst7000 High Capacity Thermal Printer Specification
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Appendix D. CST7000 High Capacity Thermal Printer Specification High Capacity Thermal Printer Barcode Scanner (Optional) Ø 200mm paper roll Integrated in printer, no messy wiring 80mm or 82.5mm paper width (decoded barcode data returned to host ... -
Page 37: Appendix E. Cst7001 High Capacity Thermal Printer Specification
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Appendix E. CST7001 High Capacity Thermal Printer Specification High Capacity Thermal Printer Ø 150 mm paper roll Barcode Scanner (Optional) 80mm paper width Integrated in printer, no messy wiring (decoded ... -
Page 38: Appendix F. Thermal Paper Specification
& barcode 1: Dark colour logo up to maximum 25 percent tint may be allowed reader after it has been approved by Cyberview Technology Ltd. 2: The design of artwork with dark colours is permitted if it is kept CST2308 Nikita... -
Page 39: Appendix G. Engbench Ui Quick Reference
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Appendix G. EngBench UI Quick Reference Commercial-in-Confidence Page 39 of 43... -
Page 40: Appendix H. Manual Driver Installation
Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Appendix H. Manual Driver Installation If installing the ECP printer and scanner: 1. Navigate to: <installation directory>\Device Drivers\WinNT4_2K_XP\Ecp\ V100133_061212 2. Copy cy.sys into: C:\windows\system32\drivers\ If installing the USB printer and scanner: 1. - Page 41 Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 If the driver is running properly, set the start type to Automatic in the device manager: To access the Automatic setting for the driver: Navigate to: START > Settings > Control Panel > System > Hardware > Device Manager Click the View menu and enable Show hidden devices Image 7 Select Non-Plug and Play Drivers in the driver‟s tree.
- Page 42 Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 Select Cy in the Non-Plug and Play Drivers tree. If the device is not displayed, you may need to reboot your PC. Image 8 In the General tab, check that the message: This device is working properly is displayed.
- Page 43 Cyberview scanner and thermal printer - Installation and User Manual 15 October 2007 In the Driver tab, select Automatic as the startup option. Image 10 The driver will now automatically load on subsequent boots. Commercial-in-Confidence Page 43 of 43...
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