Canon EOS-1D C Brochure & Specs page 7

OUR CONTINUING COMMITMENT TO
SERVICE, SUPPORT AND EDUCATION
Motion picture and video production is not just an artistic endeavor. It's also a business, with targeted
budgets, profit requirements and inevitable deadlines. Professionals want to know they are dealing with
professionals; while dealing with Canon, you can count on a proven creative partner. Our service is
world-class, with Canon support programs specially customized to meet your needs. And, to help ensure
that you remain current with new technologies and techniques, our educational commitment spans the
range of live and online resources.
Dedicated Service for Professionals
The Canon Hollywood Professional Technology & Support
Center was established to bring our world-class service
directly to motion picture studios, the television industry,
plus independent producers and videographers. Located in
the heart of Hollywood, CA, our facility is staffed with expert
technicians who are fully prepared to take care of all your
Cinema EOS products. We can accurately adjust cameras and
lenses, repair both cinema and still-photography equipment,
and meet the needs of professionals like yourself who are
working with tight and often inflexible deadlines.
With our industry-leading turnaround times and substantial
service-parts inventories, we aim to get you back in action
fast. And while working on location, you can count on Canon's
nationwide service centers for factory-quality repairs and
available 24/7 Call Center support. And this is just part of
our two-way relationship with you, the end user. Canon not
only makes certain that all of your equipment is functioning
perfectly when delivered, but we also use your valuable
feedback and suggestions to help develop new and even
better products. In fact, the Cinema EOS system was
developed as a direct result of such industry feedback.
Support Programs Customized for
Your Needs
Cinematographers, production companies, film schools and
other industry professionals can take advantage of optional
service programs tailored to meet their specialized needs.
We offer service partnerships for full-service dealers as well
as rental houses, thereby providing additional flexibility to
Canon's industry partners. We tailor our custom training
packages to the needs of your specific film and TV productions,
with expert staff available to deliver training at our Hollywood
facility or on location throughout the USA. Whether you
require fast repair turnaround times, loaner equipment or
equipment maintenance, Canon has a program to keep your
business and equipment up and running. We will be expanding
these important service offerings as the Cinema EOS
production community expands.
You can learn more at: pro.usa.canon.com/support
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Unsurpassed Educational Resources
Education is another important cornerstone of Canon's
commitment to professional cinematographers. Whether
working online, at a production lot or as part of a remote
shoot, we are here to provide you with all the essential
resources that you need to remain current and keep your
creative passion alive.
Canon Live Learning (CLL) seminars and workshops are
conducted nationwide and in our Hollywood Professional
Technology and Support Center, with classes taught by both
industry experts as well as Canon's renowned and experienced
Explorers of Light. Covering a wide range of still and cinematic
topics, ranging from techniques through equipment selection
to in-depth system configuration, CLL events offer professionals
and enthusiasts alike the opportunity to sharpen their skills
in a number of immersive hands-on settings.
Schedules are available at: usa.canon.com/canonlivelearning
The Canon Digital Learning Center, our web-based
education and information portal, is targeted at busy, working
professionals. It is widely recognized for its depth of available
information, which is presented in a friendly, compelling
format. The Canon Digital Learning Center's comprehensive
online resources include tutorials, interviews, QuickGuides
and downloadable White Papers; it continues to grow with the
addition of information in support of the new Cinema EOS
family of video products. Available assets range from
comprehensive system FAQs, technical articles by professional
cinematographers, interactive menu and button simulators
to tutorials, sample videos, behind the scenes and much
more. And because the Canon Digital Learning Center is
tablet friendly, our encyclopedic online materials are always
accessible 24/7 via the internet, anywhere in the world. Think
of it as the "Anytime, Anywhere" resource for professionals,
enabling you to hit the set running with the confidence and
know-how to make the very most of the Cinema EOS system.
Learn more at: learn.usa.canon.com
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