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CLAIM FOR DAMAGE IN SHIPMENT
T h e i n s t r u m e n t should be t e s t e d as s o o n as
it
is r e c e i v e d .
If
i t
fails
to o p e r a t e p r o p e r l y , o r is d a m a g e d i n a n y way, a claim should be f i l e d with t h e
c a r r i e r .
A f u l l r e p o r t of the d a m a g e should be obtained b y t h e c l a i m agent,
a n d t h i s r e p o r t should b e f o r w a r d e d to u s . W e will then a d v i s e you of t h e d i s -
position to b e m a d e of the e q u i p m e n t a n d a r r a n g e f o r r e p a i r o r r e p l a c e m e n t .
Include m o d e l n u m b e r , type n u m b e r and serial n u m b e r when r e f e r r i n g t o t h i s
i n s t r u m e n t f o r any r e a s o n .
WARRANTY
H e w l e t t - P a c k a r d Company w a r r a n t s e a c h i n s t r u m e n t m a n u -
f a c t u r e d b y t h e m to b e f r e e f r o m d e f e c t s in m a t e r i a l a n d w o r k m a n -
ship.
O u r liability u n d e r t h i s w a r r a n t y is l i m i t e d t o s e r v i c i n g o r
a d j u s t i n g any i n s t r u m e n t r e t u r n e d t o t h e f a c t o r y f o r that p u r p o s e
a n d t o r e p l a c e any defective p a r t s thereof ( e x c e p t t u b e s , f u s e s a n d
b a t t e r i e s ) .
T h i s w a r r a n t y i s effective f o r one y e a r a f t e r d e l i v e r y
t o the o r i g i n a l p u r c h a s e r when the i n s t r u m e n t is r e t u r n e d ,
t r a n s -
p o r t a t i o n c h a r g e s p r e p a i d by the o r i g i n a l p u r c h a s e r , a n d which up-
on o u r e x a m i n a t i o n i s d i s c l o s e d to o u r s a t i s f a c t i o n to b e d e f e c t i v e .
If the f a u l t h a s b e e n c a u s e d by m i s u s e o r a b n o r m a l conditions of
o p e r a t i o n , r e p a i r s w i l l b e billed a t c o s t .
In t h i s c a s e , a n e s t i m a t e
w i l l b e s u b m i t t e d b e f o r e the w o r k is s t a r t e d .
If any f a u l t d e v e l o p s , the following s t e p s should beqtaken:
1.
Notify u s , giving f u l l d e t a i l s of the difficulty, a n d i n c l u d e
t h e m o d e l n u m b e r , type n u m b e r and s e r i a l n u m b e r .
On r e c e i p t of
t h i s i n f o r m a t i o n , w e will give you s e r v i c e i n s t r u c t i o n o r shipping
d a t a .
2 .
On r e c e i p t of shipping i n s t r u c t i o n , f o r w a r d the i n s t r u -
m e n t p r e p a i d , a n d r e p a i r s will be made
at the f a c t o r y .
If r e q u e s t -
ed, a n e s t i m a t e of the c h a r g e s will b e made b e f o r e the w o r k b e g i n s
p r o v i d e d t h e i n s t r u m e n t i s n o t c o v e r e d by t h e w a r r a n t y .
SHIPPING
A l l s h i p m e n t s of H e w l e t t
-
P a c k a r d i n s t r u m e n t s should b e
m a d e
via
Railway E x p r e s s . T h e i n s t r u m e n t s should b e p a c k e d i n a
wooden box a n d s u r r o u n d e d by two to t h r e e i n c h e s of e x c e l s i o r o r
similar s h o c k - a b s o r b i n g m a t e r i a l .
DO NOT HESITATE TO CALL ON US
H
E W
L
E T T -
P A C K A
R D
C
O M
P A N Y
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