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WebEye E10/E104 Manual Ver 1.5
WebEye E10/E104 User's Guide
* This manual is for WebEye firmware version 1.2.0. If your WebEye has the later version
of firmware, please download the last updated user's guide from WebGate 's homepage
(www.webgateinc.com)
n n For WebEye
n n For a PC to access WebEye

System Requirements

Network: 10 Base-T LAN
(Leased line, xDSL, Cable Modem, ISDN)
Processor: Pentium II and above
RAM: 64MB and more
OS: Windows 98/NT/2000
Screen Resolution: 1024 X 768 pixels and above
Network: 10 Base-T LAN or PSTN
Web Browser: MS Internet Explorer 5.0 and above
NS Navigator 4.7 and above
WebGate Inc.

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Summary of Contents for WebGate WebEye E10

  • Page 1: System Requirements

    WebEye E10/E104 Manual Ver 1.5 WebEye E10/E104 User’s Guide * This manual is for WebEye firmware version 1.2.0. If your WebEye has the later version of firmware, please download the last updated user’s guide from WebGate ’s homepage (www.webgateinc.com) System Requirements...
  • Page 2: Fcc Compliance Statement

    Warning This is a class ‘A’ product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 3 Be cautious to locate on safe places where children are unreachable. 6. If WebEye does not operate properly, please contact the closest local WebGate distributor for after sales service. In all cases, you are prohibited to disassemble the product. If so, WebGate is not responsible for any malfunction nor service warranty.
  • Page 4: Table Of Contents

    2) Rear View and Descriptions ..................8 3) Descriptions on DB-15 port..................9 4) Description on LED of Ethernet Port ................9 5) Descriptions on DIP Switches ..................10 2. WebEye E10 ........................12 1) Contents ........................12 2) Rear View and Descriptions ..................12 3) Descriptions on DB-15 port..................13 4) Description on LED of Ethernet Port ................13...
  • Page 5 5. Save File As ........................50 IX. Adjusting Focus........................51 1. WebEye E104 ........................51 2. WebEye E10 ........................51 Appendix Detailed Specifications of WebEye E10 ..................52 1. General..........................52 2. CCD Module ........................52 3. Network ...........................53 4. Mechanical ........................53 WebEye E10/E104 User’s Guide...
  • Page 6 Utilizing IP Addresses on Local Network..................64 1. Introduction ........................64 2. IP Construction and Network Class ..................64 3. C-class Network ........................65 Upgrading WebEye Firmware ....................67 1. Connect WeEye to a PC.....................67 2. Upgrade firmware with upgrading program.................68 WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 7: Introduction

    Embedded Linux Operating System – WebEye uses an embedded Linux operating system within its 32bit RISC CPU. Linux is based on UNIX and is one of the most stable operating systems available. There is very little chance of the operating system crashing. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 8: Product Description

    CH1 BNC connector To output or input video signal through a coaxial cable. CH2 BNC connector To input video signal through a coaxial cable. CH3 BNC connector To input video signal through a coaxial cable. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 9: Descriptions On Db-15 Port

    Yellow LED: This LED indicates the status of data transmission. After power is supplied, it is on for the first 4-5 seconds and then it goes off. And it blinks continuously when a user access WebEye and WebEye transmits data. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 10: Descriptions On Dip Switches

    After being on for a second, Green and yellow LEDs blink 6 times rapidly. Then green LED is on and yellow LED is off. This problem is to be solved by re -installing firmware. Visit WebGate’s Internet homepage to download the firmware and install it on your WebEye.
  • Page 11 If you want to connect 4 external cameras only to WebEye, you should place the switches at ‘ON’ Video signal flows through LAN Cable. CCTV Monitor Video signal flows through Coaxial cable. this application, use a T-shaped CCTV Camera BNC connector. T-shaped connector WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 12: Webeye E10

    Red-colored Direct Cable 2 m direct cable White -colored Plug & Holder Plug & holder for DB-15 Stand Stand for WebEye E10 WebEye E10 only CD ROM title Setup program and manual 2) Rear View and Descriptions Connector Name Description...
  • Page 13: Descriptions On Db-15 Port

    Description To communicate between external devices such as PTZ controller and 1, 2 TX, RX WebEye E10. These pins are for devices that satisfy RS-232 standard. To communicate between external devices such as PTZ controller and 3, 4 TX, RX WebEye E10.
  • Page 14: Webeye Installation Summary, Connection & Placing

    If your application demands prolonged exposure to sunlight, consider using a sun visor. IV. Installing WebEye Setup Program l Insert the WebEye Setup disk. l Drag the WebEye Setup icon onto the desktop. l Double-click on the icon. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 15: Assigning Ip Address And Configuring Administrator's Condition

    A HUB is not necessary to connect the WebEye to a PC if a crossover cable is used. Direct Cable The direct cable (white) should be used if a HUB is used as an intermediary between the WebEye and PC. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 16: Connecting Webeye To A Pc

    1. Connecting WebEye to a PC 1) Connecting WebEye on Internet or LAN. You may use direct cable (white colored one) to connect WebEye E10/E104 on Internet or LAN. With this connection remote user may not access WebEye before local user configure its network setting.
  • Page 17: Assigning Ip Address And Configuring Administrator's Condition With Setup Program

    When a WebEye is selected, its IP address will appear in the ‘Selected IP Address’ box. Type a password in the “Admin’s Password” box to change the IP address, reboot WebEye, or start configuration. The default password is “admin”. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 18: Configuring Administrator's Conditions

    Arp -s <WebEye IP add.> <WebEye Ethernet add.> < my PC IP add.> Ping <WebEye IP address> Example Arp -s 192.168.1.3 00-40-8c-10-00-86 192.168.1.2 Ping 192.168.1.3 3) Verifying Installation After successfully completing the above procedures, the following message (or similar) will appear on the screen: WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 19 For example 192.168.1.2 and 192.168.1.3 a re in the same local network. (If there is a ‘Network Mask’ on the network, this can be an exception. For detailed information on IP, refer to appendix 4) WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 20: Accessing Webeye Homepage & Monitoring Real-Time Image

    TCP port of WebEye is blocked. Common video TCP port (A default video TCP port of WebEye is 8080 port.) is blocked under firewall. If you are under firewall, you WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 21: Webeye Plug-In For Netscape User

    Plug-in and Active-X Installation If the Plug-in or Active-X program fails to be installed automatically, you may install it manually. The manual installation program is provided at ‘Client Support’ page in WebGate’s Internet homepage. (http://www.webgateinc.com) The installation will not take more than 1 minute. Please, don’t click any button until the installation is completed.
  • Page 22: Various Viewers In Webeye Homepage

    Especially, this default viewer is designed of HTML and server -side script, administrator change page easily. (1) Real-time monitoring. User monitors real-time images clicking ‘here’ menu after setting channel, resolution, expansion, and frame rate. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 23 Channel selection It is to select channels to monitor. User may select a certain channel or all 4 channels (WebEye E10: between 2 channels). Resolution User may select a level of resolution among 5 levels (720x486, 720x243, 360x243, 180x121, 90x60). High-resolution image is big, and it is transmitted at slow speed.
  • Page 24: Real-Time Monitoring Through Normal Viewer

    (7) Placing a company logo and hyper -linking WebGate company logo, which is located on the left top in the viewer, can be replace with user’s company logo. User designates one’s company homepage to be connected through a hyper-link on the logo.
  • Page 25 In case that you connect external CCTV cameras, you can see 4 screens of real - time images at the same time. (2 screens with WebEye E10). For view selections, click on the appropriate button for single view or multi view.
  • Page 26 Explorer. There is another method to capture a still image. After placing your mouse on the picture, click the right button of your mouse. Then a fly box appears. Then click ‘Save As File’ To Home This button is to return to a default viewer. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 27: Real-Time Monitoring Through Simple Viewer

    Usages are same as normal viewer. Please refer to descriptions on normal viewer. (5) Play Control Usages are same as normal viewer. Please refer to descriptions on normal viewer. Play and Stop functions are toggled on the same button. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 28: Real-Time Monitoring Through Server -Push Viewer

    On this viewer, there is not ‘Progressive Mode’ menu. Other usages are same as normal viewer. Please refer to descriptions on normal viewer. (4) Play Control This is to control PTZ mechanism. Usages are same as normal viewer. Please refer to descriptions on normal viewer. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 29: Real-Time Monitoring Through Java Applet Viewer

    Please refer to descriptions on normal viewer. ‘CH 0’ is for internal camera and ‘CH 1’ is for external camera that is connected to ‘CH 1 ’ in the rear of WebEye E104. For WebEye E10, Ch1 is WebEye E10/E104 User’s Guide...
  • Page 30: Real-Time Monitoring Through Snapshot Viewer

    3 seconds. A user may al s o differ updating period by changing its source. A user makes hipper link this menu at other Internet homepage to monitor the WebEye. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 31: Configuring Administrator's Condition At Webeye Homepage

    In the administration page, there are 12 sub-pages where to configure WebEye operating conditions. It is very import to configure the conditions properly to utilize WebEye well. The last menu ‘Goto Viewer Page’ is to go back to real time image viewer. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 32: Configuring Administrator's Condition At Homepage

    WebEye E104 or uses self-contained CCD module of WebEye E104. Please keep in mind that this menu is only for the first port in the rear of WebEye with name ‘CH1’. With WebEye E10, ‘Video Channel Selection for CAM#1’ is not activated. Because ‘CH#0(Internal)’ is fixed to show video from an inner CCD module and ‘CH#1(External)’...
  • Page 33: User Configuration

    Video control: This is to control pop-up menus such as image information, image quality level and QBOX settings. PTZ control: This is to control ‘Focus Sensitivity’ in pop-up menu and to control PTZ mechanism of a dome camera. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 34: Network Configuration

    DNS server resolves the corresponding IP address of ‘Webeye.to’ and informs the IP address to your WebEye. Then your WebEye may connect WRS. So it is necessary you get information on DNS server ’s IP address and enter into the blanks. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 35: Dynamic Ip Registration Service For Isdn And Xdsl Users

    It is because that no one knows with which IP address one can access the WebEye. To solve the problem WebGate run a server making a list of WebEyes that have dynamic IP addresses. On the server, WebEye registers its information such as name, location, and description, so that common users may detect a certain WebEye.
  • Page 36: How To Find Registered Webeye In Webeye Internet Homepage

    This is to configure a server address for registrat ion. The registration server to be used for Dynamic IP registration should be installed proper S/W, developed by WebGate Inc. If you do not run a server for IP registration, keep the server ’s name as default figure (webeye.to).
  • Page 37 Search and Append: This menu is to append a certain WebEye on your own list. You may append WebEye on your own list as follows. Key in serial number(W100000000000), MAC address(e.g. 00:00:00:00:00:00), and access token of a certain WebEye in the box. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 38: Security Configuration

    PIN (number or character) should be consisted in 9 bytes. 9 bytes are equal to 9 English characters. ‘Security Configuration’ is a double -checking function to control accessibility, utilizing ‘User Account Configuration’ at the same time. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 39: Video Configuration

    ‘System Management’ page, 4 video channels of ‘Ch#1, 2, 3, 4’ appear here. WebEye E10 Different from WebEye E104, WebEye E10 has only two channels as ‘Ch#0(Internal)’ and ‘Ch#1(External)’. ‘Ch#0(Internal)’ is fixed for internal CCD module, and ‘Ch#1(External)’ is for external CCD camera.
  • Page 40: Application Configuration

    (1) Select Video Channel It is to select a video channel for configuration. The four channels in WebEye E104 or two channels in WebEye E10 are shown in the panel are same as seen in ‘Video Configuration’ page. WebEye E10/E104 User’s Guide...
  • Page 41 In the case, you may select the format as ‘Quoted Printable’. (5) E-Mail Event Configuration Event source : Administrator should define with which event E-mail is to be delivered among MD WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 42 MD or sensor activated situation. With FTP function, there is no limit. And if the periodic sending menu i s set as zero(0), WebEye transmits files at its best performance . WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 43: Pan/Tilt/Zoom Configuration

    WebEye E10 also has 2 pairs of interface pins. Among DB-15 pins located in the rear of WebEye E10, pins of number 1 and number 2 (marked as TX1 and RX1) are RS232C interface and this pair is ‘Serial #1’. Number 3 and 4 pins (marked as TX2 and RX2) are also RS232C interface and this pair is ‘Serial #2’.
  • Page 44: Serial Port Configuration

    4 channels is to move at same directions or degrees at the same time. WebEye E10 has two pairs of serial ports, so that it is sufficient for all channels. 10) Serial Port Configuration...
  • Page 45 Some protocols are not to be made command script with above method. It is because they have another method of checksum calculation. If your protocol does not use above checksum calculation method, please inquire WebGate Inc. through its Internet homepage. In the case, it is necessary to send the protocol together.
  • Page 46: Digital I/O Configuration

    (SID1 & SID2 Event). And ‘Active Duration’ menu is to set the period of time to activate the external device after detecting event. If the event lasts long, WebEye activate the device for preset time after the last event detection. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 47: Alarm Configuration

    Multi Viewer ’, ‘Simple Single Viewer’, ‘Simple Multi Viewer ’, ‘Normal Single Viewer’, ‘Normal Multi Viewer ’, and ‘Server Push Viewer’. Single Viewer is to show image from Ch#0(Internal) and Multi Viewer is to show all images from 4 channels (WebEye E104) or 2 channels (WebEye E10). WebEye E10/E104 User’s Guide...
  • Page 48: Goto Viewer Page

    You have to click ‘Apply’ button at every administration page, if you want to apply changed settings onto your WebEye. 14) Goto Viewer Page This menu is to return to real time image viewer page from administration page. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 49: Convenient Functions Of Mouse (Pop-Up Menu)

    It is to set image quality. The image quality is from Level 0 to Level 9. If user chooses the ‘Level 9’, WebEye sends the finest image. However, transmission frame rate will be reduced because of large sized data. If user chooses ‘Level 0 ’, WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 50: Save File As

    Netscape Navigator or Internet Explorer as long as the PC is installed Active-X or Plug-in program. The very image that is shown at the moment when you click the menu is saved. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 51: Adjusting Focus

    Tiny s crew (4) Once focus is achieved, fasten the three tiny screws tightly. 2. WebEye E10 Turn the lens right or left to adjust focus . Turn left or right the lens with this part WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 52: Detailed Specifications Of Webeye E10

    (Appendix 1) Detailed Specifications of WebEye E10 1. General Hardware 32bit RISC Embedded processor Flash memory 8Mbyte 16Mbyte Embedded Linux Video Channel NTSC or PAL video format are supported 1Ch. Internal Video Input (Internal Camera) 1Ch. External Video Input/Output (Optional BNC Connector)
  • Page 53: Network

    -20 C (-4 F) ~ +60 C (140 F), Gradient 15 C (59 F)/Hr max Under Shipment -40 C (-40 F) ~ +70 C (158 F), Gradient 30 C (86 F)/Hr max (Packed in WebGate’s original shipping package) WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 54: Compatible External Devices And Software

    Humidity * Operating 8% ~ 90% R.H. No condensation Non-Operating 8% ~ 90% R.H. No condensation Under Shipment 5% ~ 90% R.H. (Packed in WebGate’s original shipping package) Vibration * Acceleration 1.2G Frequency 10Hz ~ 60Hz 1 OCT/Min Sweep Time...
  • Page 55: Detailed Specifications Of Webeye E104

    DC 12V, 1.0A via external power supply 2. CCD Camera Horizontal Resolution 450 TV lines Pick-up Device 1/3 inch interline CCD Scanning System 525 lines interlaced (NTSC) 625 lines interlaced (PAL) Synchronization Internal Output Signal Standard composite signal WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 56: Network

    -20 C (-4 F) ~ +65 C (149 F), Gradient 15 C /Hr max Under Shipment -40 C (-40 F) ~ +70 C (158 F), Gradient 30 C/Hr max (Packed in WebGate’s original shipping package) WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 57: Compatible External Devices And Software

    Humidity * Operating 8% ~ 90% R.H. No condensation Non-Operating 8% ~ 90% R.H. No condensation Under Shipment 5% ~ 90% R.H. (Packed in WebGate’s original shipping package) Vibration * Acceleration 1.2G 10Hz ~ 60Hz Frequency Sweep Time 1 OCT/Min...
  • Page 58: Frequently Asked Questions

    For example, if 5 users are receiving 10 fps, WebEye is sending 50 fps. When WebEye is connected to a 10 base-T network, it can transmit up to 123 fps of 3KB image files. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 59: About Installing And Running Webeye

    Q: Is a special rack or case needed when WebEye is installed outdoors? A: WebEye is not weatherproof. If WebEye is to be used outdoors, it needs to be equipped with a weatherproof case. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 60 A: If a user wants to see the real-time images of WebEye using Internet Explorer browser, install WebEye Plug-in and Active-X control. The Plug-in is used in the server-push viewer and Active-X control is used in the live image viewer. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 61 In addition, Web Gate Inc. is in the process of expanding the number of stored protocols for better convenience. For zoom lenses, the E10 cannot be equipped with a zoom lens, but it can support an external camera WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 62 Netscape MRJ Plugin. 5. Refer to the installation procedure in the mozilla's web site. 6. Try to see the images in WebEye's Java Applet view page after installing Netscape's MRJ Plugin. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 63 A: If the IP address of the WebEye you selected is not in the subnet of your computer, the “No Response” message will appear. Make sure the WebEye's IP address is in the same subnet as the PC by using the “Change IP address” button. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 64: Utilizing Ip Addresses On Local Network

    D class: A network that contains IP addresses from 224 to 239 at room ‘X1’. D-class networks are used for multicasting, and are not allowed for common use . E class: A network that contains IP addresses from 240 to 225 at room ‘X1’. E-class networks are reserved. WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 65: C-Class Network

    Sub-Network ID: xxx.xxx.xxx.0 Gateway Address: xxx.xxx.xxx.1 Subnet Mask: 255.255.255.128 Broadcast Address: xxx.xxx.xxx.127 IP Addresses: xxx.xxx.xxx.2 – xxx.xxx.xxx.126 Sub-Network ID: xxx.xxx.xxx.128 Gateway Address: xxx.xxx.xxx.129 Subnet Mask: 255.255.255.128 Broadcast Address: xxx.xxx.xxx.255 IP Addresses: xxx.xxx.xxx.130 – xxx.xxx.xxx.254 WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 66 Sub-Network ID: xxx.xxx.xxx.128 Gateway Address: xxx.xxx.xxx.129 Subnet Mask: 255.255.255.192 Broadcast Address: xxx.xxx.xxx.191 IP Addresses: xxx.xxx.xxx.130 – xxx.xxx.xxx.190 Sub-Network ID: xxx.xxx.xxx.192 Gateway Address: xxx.xxx.xxx.193 Subnet Mask: 255.255.255.192 Broadcast Address: xxx.xxx.xxx.255 IP Addresses: xxx.xxx.xxx.194 – xxx.xxx.xxx.254 WebEye E10/E104 User’s Guide WebEye E10/E104...
  • Page 67: Upgrading Webeye Firmware

    If you failed in upgrading WebEye firmware or WebEye does not operate properly after successful upgrading process, contact WebGate distributor in your area. 1. Connect WeEye to a PC. Directly connect WebEye to a PC with a crossover cable. This connection is recommended.
  • Page 68: Upgrade Firmware With Upgrading Program

    “No.” To format user file system and reload the default settings, click “Yes.” (7) When upgrade is complete, reboot WebEye by clicking the “Ok” button. (8) To upgrade other WebEyes, repeat the above process. Otherwise, click “Exit.” WebEye E10/E104 User’s Guide WebEye E10/E104...

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