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Serenity Network Video Recorder User Manual

8 & 16 channel units
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User Manual NVR
Page 1 of 79
Serenity
Network Video Recorder
(8 & 16 channel units)
 

User Manual

Version 7.0
Copyright © 2005
Cybasec Ltd.
All Rights Reserved
Confidential: The information contained within this document is Proprietary and Confidential and subject to non-disclosure agreement.
Unauthorized disclosure is prohibited. Failure to observe Cybasec's policies regarding proprietary information can result in legal action, and
https://serenity-support.gviss.com/html/doc/UserManNVR.htm
12/7/2005

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  • Page 1: User Manual

    User Manual NVR Page 1 of 79 Serenity Network Video Recorder (8 & 16 channel units)   User Manual Version 7.0 Copyright © 2005 Cybasec Ltd. All Rights Reserved Confidential: The information contained within this document is Proprietary and Confidential and subject to non-disclosure agreement.

  • Page 2: Quick-Search Function Table

    Exceptions Local Trigger alarm output when HDD or network has monitoring exceptions. Broad band Network Link to Internet by PPPoE protocol broad band dialup function dialup https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 3 LOGO Auxiliary The length of overlapped channel name is 32 function characters, multi-mode displays, added position can be adjusted View Log Auxiliary Operation log, alarm log, exception log function Talk Auxiliary Two-way voice talk, one-way voice broadcasting function https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 4: Table Of Contents

    Motion Detection Setup.................... 36 Recording Channel Configuration................38 Alarm Parameters Setup................... 40 Network parameters....................43 PTZ........................44 Serial port setup....................... 46 Exceptions....................... 47 Transaction Information.................... 47 Utilities........................50 Network Operation......................55 PPPoE dialup......................55 Create Connection by Using PPPoE..............55 https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 5 UTP network connect cable made method..............66 RS-232 connect cable....................67 Specifications......................70 Frequently Asked Questions..................... 71 Product Service....................... 73 Contact Information.................. 74 Appendix C Appendix D Default Settings..................75 Appendix F........................76 Camera Status Lights on Screen..................76 https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 6: Operating Instructions

    This manual describes the operation of the NVR unit. However the recommended method of configuring and administering the NVR unit is through the Serenity NetAdmin software application supplied by GVI Security Inc with each NVR unit. The NetAdmin software is browser-based, and is a more flexible, powerful, and user-friendly interface for manipulating and monitoring the functions of the NVR.

  • Page 7: Remote Control Operation

    Number key Input key Numeral keys and English letter keys are combined for input of numerals, capital & small English letters or symbols. Remote Control Operation https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 8 Selects Preview display if unit is in Menu display. Also used to Display select single, quad x9 and x16 Preview video display. Menu selection (【 】,【 】keys), select menu item. Direction key Control key (【 】,【 】keys) set selected menu item . The keys are also https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 9 Check there are no physical obstructions between the remote control receiver on the equipment front panel and the remote control. Ensure there are no strong fluorescence light sources nearby Note: If remote is still inoperative, change the remote control unit. If that does not resolve the issue contact GVI https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 10 User Manual NVR Page 10 of 79 customer support – serenity-support.gviss.com. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 11: Menu Description

    Motion detection level and area setup Motion detection alarm response policy: Trigger record channels On Screen Warning Audible Warning Upload to Center Trigger alarm output Choose to overwrite or stop recording when hard disk is Recording full Setup Channel recording parameter PreRecord time https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 12 Enable audio preview option Channel display layout Add, delete user User Password setup, modification Setup User rights setup User physical address setup Input method Transaction ATM IP address Setup ATM type Other ATM information Restore to default setting Upgrade https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 13 【 】and【 】keys, and the respective sub-menu (the second level menu) for the selected main menu item can be entered by pressing 【Enter】when the activity frame is shown around that menu icon. An example of a second level menu is shown below: https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 14 Pressing the “Adjust” button selects the next lower sub-menu. Buttons that are “grayed out” indicate that the control items of that button are currently invalid and cannot be activated. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 15: Basic Operation Guide

    Pressing “Prev” causes the NVR to display the Preview screen with a single image. The single image displayed can be selected using the numeric keys on the front panel or Remote. For example to select a preview of camera 3 press “0” then “3”. To return to the menu display press “Menu”. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 16: Username And Password

    If there is a warning buzz, you have inserted an invalid current password. You can input the password again, but the system will exit automatically after three unsuccessful attempts. If this occurs, you should contact your administrator for assistance. If the correct combination of username and password are correct the following menu will appear (main menu): https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 17: Ptz Control

    H Note: The character in front of cursor can be deleted using the 【EDIT】 key in editing status. Use only numerals only for password characters with no spaces between numerals. PTZ Control Press the 【PTZ】 key on the front panel or Remote, choose the username and input the correct password to enter into the PTZ control sub-menu. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 18: Manual Record

    NVR administrator. Press the 【REC】 key on the front panel or Remote, select your username and input the correct password to enter into the Manual Record sub-menu. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 19: Playback

    Note: A channel cannot be stopped manually if it was started automatically when the current time causes an automatically scheduled record session to start. Playback Press the 【Play】 key on the front panel, select your username and input the correct password to enter into the playback interface. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 20 Time Period: Select an input start time and the stop time using the numeric keys (year month date hour minute second); the default is ‘now’ today; Card Number: This following section refers to an unsupported capability – please ignore it. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 21 Search Card number, playback file: Input card number and enable the card number search, (make it in “ ”status). Select “Search”, press 【Enter】 and make file list (maximum of 400 files, scroll through “Page Selection”). Select the file to be played back, and press 【Enter】 to play back. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 22: Backup A Recorded File

    Execute the “Search” to list files meeting the search criteria. Note: A Maximum of 400 files can be listed; scroll through “ Page selection” to view available file choices. If there are more than 400 files, shorten the time period. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 23 USB storage device. The detailed steps are as follows: Enter into playback interface. Press one【EDIT】key to mark the start of the first segment, press again【EDIT】key to mark the end of the https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 24: Voice Over Internet

    NVR. DO NOT use the “Power Switch” on the back panel or disconnect power by physically pulling the power cord or switching off external power as this may cause significant damage to the Hard Disk Drives (HDDs). https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 25: Administrator Operating Guide

    Press the 【Menu】 key on front panel or Remote and a “Login” dialog box will appear on the screen. Select “admin” for the “Username”, then press 【→】. Input “12345” into the “Password” edit box, then select “Confirm” to enter the administrator main menu. Move the active frame to “User” and select to enter the “user management” sub-menu. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 26: Modify Unit Name And Device Id

    The default device ID is ”01”. The device ID can be modified directly using the numeric keys. The valid range of values for Device ID is 01-99. Press the “Confirm” button to save the new information, or press “Cancel” to return the information to the original values. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 27: Video Standard

    Preview mode: 1 screen, 4 screen, 9 screen and 16 screen options are selectable; Switch time: 5 seconds, 10 seconds, 20 seconds, 30 seconds, 1 minute, 2 minutes, 5 minutes, no switch; Need to preview audio ( ) or not (×) ; https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 28: Time Zone And Dst

    【ESC】 key to erase all new data and return values to their settings prior to selecting this sub-menu. Time Zone and DST Select the “Display” sub-menu for time zone and Daylight Saving Time (DST) settings. Select “TimeZone/DST” sub-submenu to display the following input screen https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 29: System Time

    “Copy” button to copy the display attributes of the current selected channel to “All” channels after the display attributes have been set for the current channel. The On-Screen Display (OSD) attributes of a selected channel can be set as follows:- Select the “Image” sub- menu. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 30: Camera Name

    After defining the camera/channel name, press the “Confirm” button and the new camera name will be saved. The new camera name is displayed as an OSD as defined in the OSD Text & Position settings onto the picture of the https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 31: Video Parameters

    Step one: Select the “Image Setup” sub-menu; Step two: Select the camera/channel number Step three: Press the “adjust” button on the right hand side of the Brightness, Contrast, Hue or Saturation Parameter Names. Press “Enter” to select the corresponding adjustment menu. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 32: Video Parameters

    This setting can be duplicated to other cameras. After all the settings are completed, press “Confirm” on the “Image Setup” sub-menu to make the new parameters effective. If you want to cancel the setting, press “Cancel” on the “Image Setup” sub-menu or press the 【ESC】key on the front panel. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 33: Privacy Mask Area

    Select a camera and toggle the “Privacy Mask” option status to be “ ” using the 【EDIT】 key. This will enable the mask function “area” selection to the right hand side of the Privacy Mask menu selection item. The Area feature allows the user to define the mask area. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 34: Tampering Setup

    “Cancel” to remove the setup. If it is successfully setup, preview this channel to get the effect as shown in the example below: Tampering Setup NOTE : THE FOLLOWING TAMPERING FEATURE IS NOT SUPPORTED IN THE CURRENT VERSION OF THE SERENITY NVR. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 35: Signal Loss Alarm Setup

    Select “Cancel” or press 【ESC】key in front panel to give up the set parameters. Signal Loss Alarm Setup Select the “Image Setup” sub-menu and toggle the “Signal Loss” selection from “Ignore” to “Handle” using the https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 36: Motion Detection Setup

    Select “Motion Detection” on the “Image Setup” sub-menu. Define the sensitivity level of motion detection There are 7 sensitivity setting levels which can be selected. These are “Off”, 0 (the lowest sensitivity level) to 5 (the highest sensitivity level). Set the Motion Detection Area(s) https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 37: Motion Detection Setup

    【PREV】: Clear all the areas set; 【Enter】: Finish setup, save and return to “Image Setup” Sub-menu; 【ESC】: Cancel the setup and return to “Image Setup” sub-menu. The following shows an example of a motion detection area after setup is complete. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 38: Recording Channel Configuration

    Note: The NVR must be rebooted if the stream time is modified. Resolution: The default resolution is CIF. The selection options available are QCIF, 2CIF, DCIF or 4CIF. Encode is started from a specified channel number. Channel 1 to channel 4 use a total of 8 CIF resolution https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 39: Recording Channel Configuration

    The available Post-Alarm Record time selections 5s, 10s, 30s, 1minute, 2minutes, 5minutes, 10minutes. Note:- The NVR must be rebooted if a Post-Record time is set. The “Recording Channel Configuration” sub-menu is as shown below:- https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 40 Note:- The NVR must be rebooted before the “Record Channel Configuration” parameters entered above become effective/active. Press the “Cancel” or【ESC】keys to cancel the parameters setting operation and return the values to the values stored prior to the recent changes. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 41: Alarm Parameters Setup

    Digital Input (DI) Alarm Handling Sub-menu Select then toggle the “Alarm Response ” parameter from “Ignore” to “Response” using the 【 】 or 【 】 keys. Next select the “Policy” button and press the 【Enter】key to select the “DI Alarm Handling” sub-menu. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 42 Handle Method: You can select one or more response methods. Note: “Upload to Center” is only available for the Serenity Enterprise Edition. After “DI Alarm Handling parameter setup is complete, press “Confirm” to return to the main “Alarm” menu.
  • Page 43 Select date first, then set time segment. Time segment is set according to the sequence, the time of segments shall not overlap, no skip is allowed for setting. After the precaution time of a certain day is set the parameters already set can be copied to other dates https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 44: Network Parameters

    The end user can access an NVR by that IP address or by using the NVR naming service, provided for Enterprise Edition users and located in the Serenity Intelligence Center. Enter the default IP address for the NVR Naming Service (70.85.128.120) in the “NVR NS” field on the Network sub-menu.

  • Page 45: Ptz

    NVR by that IP address or by using the NVR naming service, provided for Enterprise Edition users and located in the Serenity Intelligence Center. Enter the default IP address for the NVR Naming Service (70.85.128.120) in the “NVR NS” field on the Network sub- menu.
  • Page 46 【FOCUS】,【IRIS】. Press 【Enter】key to return and press “Save” after finishing the adjustment. To define other preset positions, repeat the above procedures. After finishing the setup, execute “Return”. Execute “Confirm” in “PTZ” interface, meantime all the parameters set will come into effect. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 47: Serial Port Setup

    Select “Cancel” or press 【ESC】 key to reverse the setup and return to the main menu. Exceptions The Exceptions event parameters include: hard disk full, hard disk error, illegal access, IP address conflict, network cable not work. Enter into “Exceptions” setup interface. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 48: Transaction Information

    Enter into “Transaction Information” menu. 1. Network Sniff: to obtain the transaction information such as credit card number etc. actively through network. The network connection is as following: https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 49 2. Network receive, passive receive data sent by ATM/POS through network. Message needed to be set: IP address of ATM/POS The type of ATM/POS Transaction type and code In this case, you must develop the software which is run in the ATM machine. The software will send the https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 50 ATM machine, and send the credit card number, transaction code to NVR through RS-232 port when necessary. 4. Receive the command sent by ATM/POS through serial ports. The message needed to be set: The type of ATM/POS machine Transaction type and code https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 51: Utilities

    Enter into “Utilities” interface to start the following operation: Save the parameters Save the parameters to the FLASH ROM of the NVR, preparing for future use when rebooting the device. Restore to factory configuration Device’s working parameters will be restored to the default factory parameters. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 52 Hard disk management Check the assigned hard disk current status The capacity of hard disk. Format the assigned hard disk Before formatting stop all recording. After formatting, you must reboot the device or the device will not work normally. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 53 Step one: Select the inquiry type as “according to type”, meantime to activate the “Major type” and “Minor type”. Step two: Select “alarm” in major type, in “Minor type” you can choose one among “all” “alarm input”, “alarm output”, “start motion detection”, “end motion detection”, “start mask alarm”, and “end mask alarm” etc. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 54 Step five: end of search, log list will list alarm log information including serial number, time recorded, major type, minor type, panel operator, network operator, remote host, parameter type, channel number, hard disk number, alarm input and alarm output, user “more information” key to turn the screen, use “choose page” to turn over the page. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 55 User Manual NVR Page 55 of 79 Step six: select “return” to return to the previous menu interface. Check system information https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 56: Network Operation

    NVR to be accessed. The analysis server will search all the NVR registered to find the matched NVR and the corresponding Internet IP address, and tell this address to client-end software. The client-end can access the NVR with the current IP address. PPP(Modem) passive dialup https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 57: Nvr-End Setup

    1frame or self-adaptable, when choose resolution as QCIF, it is recommend to select frame as 4 frame. Resolution CIF has a better definition, while QCIF resolution has a shorter delay. User can adjust the bitrate, resolution and video frame rate according to the actual application. The set effect is as follows: https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 58: Pc-End Setup

    Select the corresponding MODEM, input the telephone number to be dialed in the next step, finish it according to the guide. You will then find a new program named “Dial-up Connection” in “Network and Dial-up Connections” folder. Setup should be specially pay attention to: https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 59 User Manual NVR Page 59 of 79 Open the properties of the new-established dialup program, select “Advanced”(custom settings) in security option, press setup, set it in the popup dialogue box named “Advanced Security Settings” as follows: https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 60 IP address through the “Ping” command, and can Ping-link the video recorder. The following picture shows the effect of PC IP address and Ping-link between PC IP address and video recorder after a successful dialup. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 61: Serial Port Directly Connected

    Remote IP: after serial port successful connected, it will assign the PC a designated IP address, e.g. set the IP as 193.1.0.1; Local IP: after serial port successful connected, it will assign the server an appointed IP address, e.g. set the IP as 193.1.0.2. Mask: 255.255.255.0。 Please refer to the following: https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 62: Pc-End Setup

    “Communications cable between two computers”, to finish the establishment of directly connection according to the guide. 2. Configure “Direct Connection” Open “Network and Dial-up Connections” in the control panel, open the “Direct Connection”, select “General”, press the “Configure” in “General” as the fig. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 63 After a successful dialup, network will appoint the “remote IP” set to PC e.g. 193.0.0.1, and assign “local IP” address to video recorder, e.g. 193.0.0.2 set. User can use Ping–link the IP address assigned or to link the video server. At the mean time, you can access the video recorder through client-end software. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 64: Upgrading Nvr Firmware

    Page 64 of 79 Upgrading NVR Firmware NVR users may upgrade the firmware of the NVR by using the Upgrade/Download service on the Customer Support Portal – serenity-support.gviss.com. Simply log on to the Customer Portal and follow the on-screen directions. Installation Introduction Notes: Please make sure the NVR’s power is disconnected before connecting with any device.

  • Page 65: Alarm Input/Output Connection Method

    10/100Mbps self-adaptable Ethernet interface, to connect network device, RJ45 plug-in Alarm input 8 alarm in, can be enlarged to 16 Alarm output 4 alarm output Power Standard ATX power, 220V/110V input power Alarm input/output connection method Alarm input interface introduction https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 66: Rs-485 Connect Cable Made Method

    It is suggested the alarm output switch is used between 12V power voltage, 1A electricity current range. RS-485 connect cable made method Material and tool One twist cable (8 pins), one standard RJ45 connector, one tool specially for RJ45 RJ45 introduction Pin Definition https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 67: Utp Network Connect Cable Made Method

    （1）use the following method to make the network cable when NVR is connected with HUB or the network switcher. The corresponding relationship of the direct cable （2）using the following method to make the twisted network cable when NVR is directly connected with client- end PC. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 68: Rs-232 Connect Cable

    According to demand, the following three situations is considered to make the serial port plug-in according to the corresponding relationship of the pin definition. （1）when the serial port of the NVR is connected with the DTE device with DB25 plug-in (terminal like computer, annunciator, door access etc), the corrresponding relationship is as follows: https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 69 （2）when the serial port of the NVR is connected with DTE device with DB9 plug-in, the corresponding relationship is as follows: The connect fig for RJ45 and DB19 25-pin to 9-pin converter internal connection is like the follows: https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 70 （3）serial port of NVR is connected with DCE device (like MODEM), one end of the cable is 8-pin RJ45 plug- in, the other end is DB25 pin plug-in, the corresponding relationship is as follows: The connect fig. for RJ45 and DB25（DCE） https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 71: Specifications

    8/16 channel Alarm Output 4 channel Power Supply 90--135VAC or 180--265VAC, 47--63 HZ Power Consumption No more than 44W (not including hard disk) -10℃--＋50℃ Working Temperature Working Humidity 10%--90% Size 19” Standard (450mm*450mm*95mm) 8Kg（Not including hard disk） Weight https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 72: Frequently Asked Questions

    There is no video audio network transmission at the client One or even more than one options like end. IP address, port number, user’s name and password in the “Local setup” in the client-end interface are not correct Network cable is not good https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 73 1) Place the NVR in well ventilated space so that it operates within the allowed range of temperature and humidity as in specification. 2) If the circuit board is wet, dust on circuit board can cause a short circuit. The circuit board, plug and socket, housing fan and housing should be cleaned by brushing regularly. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 74 User Manual NVR Page 74 of 79 https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 75: Product Service

    Faults in operation or damage caused by following reasons are not within the free service warranty. （1）Equipment damage caused by improper operation （2）Improper environment and conditions in/on which the equipment operates, e.g., improper power, environment temperature, humidity and lightning strike, earthquake and fire （3）Equipment damage following maintenance by unauthorized personnel. https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 76: Customer Support

    User Manual NVR Page 76 of 79 Appendix C Customer Support Serenity Customer Portal website: serenity-support.gviss.com Serenity Technical Support email: technicalsupport@gviss.com GVI Security Inc. Ph: 888 595 2288 2801 Trade Center Drive, Suite 102 Fax: 972 245 7333 Carrollton, TX 75007 www.gviss.com...

  • Page 77: Appendix D Default Settings

    Page 77 of 79 Appendix D Default Settings Network 192.168.1.108 Port 8000 Default Admin Password 12345 User superuser Default Superuser 88888 User user User Password 11111 Camera Settings Bitrate 128kbps Video Quality Average Record Mode 24 x 7 Video only https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

  • Page 78: Appendix F

    User Manual NVR Page 78 of 79 Appendix F Camera Status Lights on Screen The circles shown at the bottom of the monitor screen indicate the following states: https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...
  • Page 79 User Manual NVR Page 79 of 79 https://serenity-support.gviss.com/html/doc/UserManNVR.htm 12/7/2005...

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