First Watch Security SecuRemote User Manual

For garage door openers, electric gates, and electric door strikes
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User Manual
SRG 717
For Garage Door Openers, Electric Gates,
and Electric Door Strikes

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Summary of Contents for First Watch Security SecuRemote

  • Page 1 User Manual SRG 717 For Garage Door Openers, Electric Gates, and Electric Door Strikes...
  • Page 2: Safety Information

    (SRG717) SecuRemote™ device front (SRG717) SecuRemote™ device side SAFETY INFORMATION TO AVOID DAMAGE OR MALFUNCTION: • Do not drop the device or allow objects to fall on the device. • Do not allow the product to be submerged in water.
  • Page 3 GENERAL WARRANTY First Watch Security device using SecuRemote™ technology to operate garage doors, gates and door strikes. ® Satisfaction Guaranteed First Watch Security, SecuRemote™ branded products are manufactured to provide quality which you can ® count on. We offer a 1 year guarantee against electrical and mechanical defects. BELWITH IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
  • Page 4 In such cases try to position the SecuRemote™ device behind or as close to a window or a brick wall as possible. Changing the orientation of the internal antenna by rotating the device 90°...
  • Page 5: What's In The Box

    Bell Wires (6 feet). Location Marker Buffer Screws (Qty. 6) Wire Staples (Qty. 10) Mounting Plate 110 Volt AC Power Supply Instructions (Qty. 2) SecuRemote Device ™ 10. Adhesive Pads (Qty. 2) 30 feet 6 feet © 2011 Belwith ®...
  • Page 6: Table Of Contents

    3.5 Operate SecuRemote on your BlackBerry ................14 ® 4. Download, Pair, and Operate Software for iOS devices 4.1 Download the SecuRemote™ App through the App Store ........15 4.2 Plug n Pair™ for your iOS device ....................16 4.3 Operate SecuRemote™ on your iOS device ...............17 5.
  • Page 7 6.6.1 Password Information ......................25 6.6.2 Turn Discovery on/off .......................26 6.7 Factory Reset for SecuRemote™ ....................27 6.8 Factory Reset for SecuRemote™ Application ..............27 6.9 Removing the Application from your Smartphone ............28 6.10 Update the SecuRemote™ Application ................28 Introducing Keeler™ Door Lock ......................29 7.
  • Page 8: Introduction

    SecuRemote™ uses unique technology to transparently deliver powerful communication, authentication, and functionality. The communication process starts when the primary user pairs his/her phone with a SecuRemote™ device. The device registers the first user’s phone number as that of the “Administrator.”...
  • Page 9: Online Mode

    ® CAPABILITIES SecuRemote™ Activation Range Within Bluetooth range (60’ - 100’) Within Bluetooth range (60’ - 100’) ® ® Data Location On the SecuRemote™ device Online Bluetooth communication between ® device and smartphone Bluetooth ® Communication between Communication Method device and smartphone...
  • Page 10: Using Securemote

    Setting up and using SecuRemote™ is easy. 2.1 Install the SecuRemote™ 1. Unwrap the SecuRemote™ device and take note of the serial number on the side of the device. You will need it when pairing the device with your smartphone.
  • Page 11: Install The Status Monitor

    3. Tack the two white wires to the wall with the supplied wire staples. 4. Operate the door from close to open to close again. 5. The blue light on the SecuRemote™ device will flash for a few seconds, indicating you have correctly installed the Status Monitor.
  • Page 12: Download, Pair, And Operate Software For Blackberry

    ® A. Search for the keyword “SecuRemote” B. Download the application. By default, the SecuRemote™ application icon is placed in the download folder. You can move it to the home folder by using the move option. (See 3.2) A. Search for the app 3.2 Move the SecuRemote™...
  • Page 13: Plug N Pair™ For Your Blackberry

    3.4 Plug n Pair™ for your BlackBerry ® NOTE: Perform this step the first time you activate your SecuRemote™ device, or after reinstalling. Your smartphone must be within 60 to 100 feet of the SecuRemote™ device. A. Click on the SecuRemote™ icon to “Run” the application.
  • Page 14: Operate Securemote On Your Blackberry

    You should always download the SecuRemote™ directly from your smartphone’s store as this practice ensures future automatic app improvements/updates. However, there may be situations where this is not feasible. For instance, if a BlackBerry smartphone is not on a subscription plan the phone will not allow the installation of ®...
  • Page 15: Download, Pair, And Operate Software For Ios Devices

    B. Search for keyword “SecuRemote™.” C. Download the application by touching “Free”, then “Install”. You will then need to enter the password to your Apple product. By default, the SecuRemote™ application icon is placed in ® the first available spot on your home screen.
  • Page 16: Plug N Pair™ For Your Ios Device

    4.2 Plug n Pair™ for your iOS device NOTE: Perform this step the first time you activate SecuRemote™, or after reinstalling. Your smartphone must be within 60 feet to 100 feet of the SecuRemote™ device. A. Launch the “Settings” app on the home screen.
  • Page 17: Operate Securemote™ On Your Ios Device

    A. Click on the SecuRemote™ icon to “Run” the application. B. You will be directed to the SecuRemote™ “Home” screen. C. If you have more than one SecuRemote™ device, select the device to operate (select the menu option “Home” and you will be directed back to the home screen).
  • Page 18: Download, Pair And Operate Software For Android

    5.2 Plug n Pair™ for your Android™ NOTE: Perform this step the first time you activate your SecuRemote™ device, or after reinstalling. Your smartphone must be within 60 to 100 feet of the SecuRemote™ device. A. Touch the SecuRemote™ icon to “Run” the application.
  • Page 19: Operate Securemote™ On Your Android

    B. You will be directed to the SecuRemote™ “Home” screen. C. If you have more than one SecuRemote™ device, select the device to operate (select the menu option “Home” and you will be directed back to the SecuRemote™ home screen).
  • Page 20: Application Menu Options

    6.1 Plug n Pair™ This function exchanges information between the SecuRemote™ and each applicable smartphone so that they can work together. Pairing is required the first time you use SecuRemote™, if you switch from online mode to local mode, or if your Bluetooth PIN is changed.
  • Page 21: Status Indicator

    6.3 Status Indicator This option allows you to query the current status of the door that the SecuRemote™ device is controlling. Once you press the status bar, the position of Open or Closed will be shown for 30 seconds. After the 30 seconds, your status bar will return to the “Press for Status” option.
  • Page 22: Add Users

    6.4.1 Add Users A. Click the “Users” option on the SecuRemote™ main menu. The “Users” screen will appear. B. Click on “Add user from contacts.” C. Enter your Administrator’s password. NOTE: Administrator password is alphanumeric. The default password is 12345678. Press the Alt button when entering the Admin password.
  • Page 23: Add Users: Ios Devices

    6.4.3 Add Users: iOS device Touch the “Users” Icon Select a User from Select a user to edit Contacts 6.4.4 Add Users: Android™ Touch “YES” to send Choose “Add User From Touch the “Users” Icon the new user an SMS Contacts”...
  • Page 24: Unlink Secure Key

    6.4.5 Unlink Secure Key This feature is added for higher security. If a user replaces any phone, the Administrator needs to “unlink secure key” for this user so the new (or replacement) phone can operate the SecuRemote™ device. iOS device Touch “Unlink Phone”...
  • Page 25: Help

    6.5 Help This option is an option within the SecuRemote™ application to help you learn about all the features on your device. Select the Help icon from the SecuRemote™ home page to view the help topics. • Installation Instructions • Password Instructions •...
  • Page 26: Turn Discovery On/Off

    Bluetooth ® ® scan and hence cannot Plug n Pair™ to the SecuRemote™ device. Phones that are not paired will not detect the First Watch device. If the owner of the SecuRemote™ device would like to add a new ®...
  • Page 27: Factory Reset For Securemote

    To remove users and “wipe the slate clean” on your SecuRemote™ device, press and hold the reset button with a paper clip until the blue light flashes, release the button. To prevent damage, please avoid excessive pressure on the button 6.8 Factory Reset for SecuRemote™...
  • Page 28: Removing The Application From Your Smartphone

    Update the SecuRemote™ application by setting your Android™ up for automatic updates. Press the Android™ Market icon from your home screen. Press the “Apps” icon. Using the Menu Option from your phone, select “My Apps”. Press SecuRemote™ Door Opener and select “allow automatic updating”.
  • Page 29: Introducing Keeler Door Lock

    Products, LLC proudly introduces Keeler™ Architectural Door Hardware using ® SecuRemote™ technology. It is born from a bold new vision to allow people to operate and control their entry doors from their smartphone. The SecuRemote™ technology blends seamlessly with beautiful architectural door hardware to provide unmatched convenience, control, and security.
  • Page 30: Frequently Asked Questions

    When operating the device, it gives an error message such as: “not authorized user” OR “unknown error occurs” • Answer: User is not trusted on the SecuRemote™ device as a Local OR Online User. Please ask the Administrator to add this user as a Local or Online user. If added as a local user, make sure the user re-pairs with the SecuRemote™...
  • Page 31 • Answer: Administrator password, Bluetooth access code and local user info are stored in the ® SecuRemote™ device. In order to change any of this information, the user needs to be within Bluetooth range of SecuRemote™ device. If the device is not in Bluetooth range, the user will ®...
  • Page 32: Addendum First Watch Online User Manual

    User Manual...
  • Page 33 8.2 Scheduling Enabled .........................9 9.0 Create New Schedule/Edit Schedule .....................9 10.0 Audit Logs ...............................10 * General Warranty ............See page 3 of SecuRemote™ User Manual © 2011 Belwith ® Products, LLC. | All Rights Reserved | www.firstwatchsecurity.com | 72211 Rev B...
  • Page 34: First Watch Online

    First Watch Online allows users to expand the capabilities of SecuRemote™. This web-based ® user management and authorization system lets the SecuRemote™ Administrator use a computer to remotely manage users and their access times/days, and to monitor door use. We...
  • Page 35: Activate Your Account

    ® Once you access the link, you are automatically logged into the site, and your three- month membership begins. You can now begin building your account, adding SecuRemote™ devices, authorized users, and user schedules. © 2011 Belwith ® Products, LLC. | All Rights Reserved | www.firstwatchsecurity.com | 72211 Rev B...
  • Page 36: Sign-In Page

    2.0 Sign-In Page A. The e-mail address and password you used during registration are required to log- on to First Watch ® Online. Your account must have been previously activated via the confirmation link sent to your e-mail. B. The “Remember me” check box indicates you wish to be automatically logged in on future visits.
  • Page 37: All Devices

    4.0 All Devices A. All devices belonging to the account are shown using a “card” display. B. Clicking on a device name will bring up the “Edit Device” dialog for that device. This dialog allows you to disable a device (when leaving for vacation, for example). The account administrator can still operate this device.
  • Page 38: New Device Registration

    First Watch Online ® service to uniquely identify a user’s smartphone. When a SecuRemote™ app is run for the first time it generates a unique security token, a large random number, that it sends to First Watch ®...
  • Page 39: Add New User

    7.0 Add New User A. You cannot enter a user with a name or phone number that already belongs to another user on the account. 8.0 Access Schedules 8.1 Scheduling Disabled If you do not have scheduling enabled, a page detailing the differences between a “scheduled”...
  • Page 40: Scheduling Enabled

    8.2 Scheduling Enabled • A page showing all of your existing schedules, in a “card” layout, is shown. • C licking on the schedule name takes you to the “Edit Schedule” page. • E ach schedule card shows when the schedule is valid, which users it affects, and which devices it controls. The phone number and serial number is shown alongside each user and device respectively. • E ach card has a button that can be used to enable or disable a schedule. This allows someone to disable a schedule without having to delete it. • I f a schedule has expired, a message is shown alerting the user that the schedule is useless and should either be corrected or removed.
  • Page 41: Audit Logs

    10.0 Audit Logs A. Audit log entries are shown in UTC by default on all accounts since it’s possible that they have multiple devices in different time zones. B. Audit logs are maintained for 365 days, the maximum length, by default for each account. The user can reduce this to as little as 7.

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