Door Phone Controller Back Panel Connections Prior To Installation PagePac Door Phone Controller Location Installation 2-10 Connecting Door Speaker, Door Button, and Door Ajar Switch to the PagePac Door Phone Controller 2-12 Connecting Power 2-17 Operation and Controls Information 2-18...
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Installation for Telephone System With Available Dedicated Trunk Port Overview DIP Switch Selections Installation Option Selection Operation – Basic Door Answer Function Installation for PBX Equipment With Available Station Port Overview DIP Switch Selections Installation Option Selection Operation Installation for Telephone System Without Available Dedicated Trunk/Station Port Overview DIP Switch Selections...
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Appendix A—DIP Switch Settings Appendix B—Option Selection Mode Definitions Appendix C—Specifications ® Appendix D—Using the PagePac Door Phone Controller With An Answering Machine Appendix E—Auxiliary Alert Option Appendix F—Secondary Circuit Protection Appendix G—FCC Regulations, CSA Information...
Using This Manual ® This manual will help you install, program and operate the PagePac Door Phone Controller. It contains important information on what features are available and how to use them. We urge you to read this manual prior to installing the Door Phone Controller;...
® The PagePac Door Phone Controller The Door Phone Controller provides multi-functional control for communications to a dedicated door-speaker unit and a remote door- unlocking device. The Door Phone Controller (see Figure1-1) can be used alone, or it can be used along with a PBX (Private Branch Exchange) or communications system to alert personnel within a residence or building that someone is requesting attention at the entrance.
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SPEAKER VOLUME TALK BACK VOLUME DIP SWITCHES DIP SWITCH ® Figure 1-1. Front View of the PagePac Door Phone Controller and Control Panel Introduction...
Terms You Should Know Auxiliary Alert—A door speaker's push button can activate a bell/chime within the building. Cadence—Telephone Ringing cycle, i.e., 2 second ringing, 4 second no ringing. C.O. line—Central Office telephone line carrier into building. EKTS (Electronic Key Telephone System)—Small business telephone communications system.
Installation Procedures Contents Important Safety Instructions General Information Introduction Door Phone Controller Back Panel Connections Prior To Installation Door Phone Controller Location Installation 2-10 Mounting Instructions 2-10 Wall Mount Instructions 2-10 Connecting Door Speaker, Door Button, and Door Ajar Switch to the Door Phone Controller 2-12 Remote Door Open Switch (Optional) 2-12 Electric Door Strike Plate Device (Optional)
Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.
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WARNING: RISK OF ELECTRICAL SHOCK – EQUIPMENT MUST BE PROPERLY GROUNDED. Your ® PagePac equipment requires a properly grounded three-prong power receptacle for safe operation. Have the receptacle checked by a qualified electrician before connecting this equipment. Do not cut or remove the third (ground) prong from the power transformer.
If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
Introduction ® This section provides instructions for installing your PagePac Door Phone Note: Contact a licensed electrician for Controller. Provided are installation instructions for an optional electric door installation of optional strike plate, door ajar contacts, and an auxiliary alert device. These optional...
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WARNING: RISK OF ELECTRICAL SHOCK — EQUIPMENT MUST BE PROPERLY GROUNDED. Your ® PagePac equipment requires a properly grounded three-prong power receptacle for safe operation. Have the receptacle checked by a qualified electrician before connecting this equipment. Do not cut or remove the third (ground) prong from the power transformer.
® PagePac Door Phone Controller Location You need to determine exactly where you want the unit installed and how you want it configured. Another consideration is what components will be used with the Door Phone Controller. Here are some questions that must be...
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EXISTING DOOR SPEAKER PHONE W/ PUSH BUTTON MODULAR LINES PHONE CABLE SHIELDED TWISTED ENTRANCE PAIR SPEAKER WIRES ATTENDENT TELEPHONE POSITION ELECTRIC 22-24 GAUGE EQUIP. DOOR STRIKE WIRE PLATE DEVICE ® Figure 2-2. Typical PagePac Door Phone Controller Installation Installation Procedures...
WARNING: RISK OF ELECTRICAL SHOCK — EQUIPMENT MUST BE PROPERLY GROUNDED. Your ® PagePac equipment requires a properly grounded three-prong power receptacle for safe operation. Have the receptacle checked by a qualified electrician before connecting this equipment. Do not cut or remove the third (ground) prong from the power transformer.
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DOOR PHONE CONTROLLER BACK PANEL KEYHOLE MOUNTING SLOTS 5/16'' TYPICAL 8.1'' MOUNTING SCREWS ® Figure 2-3. Mounting PagePac Door Phone Controller to Wall 2-11 Installation Procedures...
Connecting Door Speaker, Door Button, and Door Ajar Switch to the Door Phone Controller Use the diagram in Figure 2-4 and follow the steps below: Run shielded twisted pair wires (22–24AWG) from the “Speaker” Note: Polarity of wires is not important. terminals on the rear panel of the Door Phone Controller (13 and 14) to the installed Door Speaker (1 and 2).
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JUMPER THE TWO DOOR AJAR SWITCH TERMINALS IF DOOR AJAR DEVICE IS NOT USED DOOR AJAR SWITCH NOTE: MAGNETIC SWITCH IS CLOSED WHEN DOOR IS CLOSED ® Figure 2-4. Connections for PagePac Door Phone Speaker, Door Button and Door Ajar Devices 2-13 Installation Procedures...
DOO R PHONE CONTROLLER BACK PANEL T E R M B L O T I O 1 2 3 4 5 9 10 1 1 12 1 3 14 H O S T S Y S T E M 1 2 3 4 5 6 7 9 10 11 1 2 1 3 14 MOMENTARY...
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Have the electric door strike plate device installed as instructed by the manufacturers installation manual. Check electric installation codes and local ordinances for exact wiring requirements in your area. Normally Open (N.O.), Normally Closed (N.C.), and Common (C.) Note: Do not include strike plate wires within relay contacts are accessible at the Door Phone Controller terminal the same cable as...
The NO and C contacts are connected in parallel to a normally-open Note: One or the other will apply, not both. button. The NC and C contacts are connected in series to a normally-closed button. Auxiliary Alert Device (Optional) In most configurations, the Door Phone Controller will cause a telephone to Note: If the Auxiliary Alert Device has more ring when the doorbell button is pushed.
Connecting Power When the Door Phone Controller has been mounted to a wall or placed on a shelf and all cables and wires have been connected to the back panel, plug the transformer into a 120 VAC outlet. See Figure 2-8. DOOR PHONE CONTROLLER BACK PANEL...
Operation and Controls Information Door Ajar Function Default Condition—After the door has been opened by the four digit code or the remote push button, the Door Phone Controller will wait for the Door Ajar Call-back time-out to elapse. At this point if the door is still open, the Door Phone Controller will call back the phone/chime for the duration of the ring/chime duration and then repeat after the Door Ajar Call-back time-out has elapsed again.
® When the PagePac Door Phone Controller is powered on and functioning normally, the LED (Figure 1-1) should continually blink 2.5 times a second. If there is a malfunction the LED will blink faster than 4 times a second (see Troubleshooting section) or go out completely. If the LED is not lit, check power to unit first before calling for repair.
Connecting the Door Phone Controller to Your Telephone Equipment Use the flow chart in Figure 2-9 to assist in configuring the Door Phone Controller to your residential or business-type telephone equipment. Answer each appropriate question in the flow chart and refer to the section specified within this manual.
Installation for Home/Residential (Trunk Saver Mode - Loop Start) Contents Overview DIP Switch Selections Installation Option Selection Operation – Basic Door Answer Function Visitor Presses Door Speaker Button Answering a Call from the Door Speaker Calling the Door Speaker from Inside the Building Telephone Line In Use When Visitor Presses Door Speaker Button Telephone Line In Use With Door When...
Overview This section provides installation and operation information for applications such as residences or small businesses which do not have a telephone system. When your Door Phone Controller is installed with standard telephone Note: You may also use the Door Phone equipment (no PBX), the unit may operate in Shared Line Mode which Controller with a permits a single telephone set to be shared between the Door Phone...
T O A U X IL IAR Y A L ER T D EV IC E (D O O R B E LL /C H IM E ) (O utside Line ) TO TE LE PH O N E S ® Figure 3-2. Connecting PagePac Door Phone Controller to Standard Telephone Equipment Installation — Home/Residential...
Use Table 3-1 to make each option selection. Note: Any or all options may be reselected in any order. ® Table 3-1. PagePac Door Phone Controller Option Selection Information Listen Options Mode Option Press...
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® Table 3-1. PagePac Door Phone Controller Option Selection Information Listen Options Mode Option Press Press Listen For Default Ring/Chime To Select Option Single 24 (for 2 sec. on 4 sec. off cadence) or Double 2 sec./ Cadence Beep 15 (for 1 sec. on 5 sec. off cadence) Beep 4 sec.
To exit option selection mode, press “##3” on the telephone keypad Note: The Forced Disconnect Timeout (you will hear 2 beeps). Hang up the phone. option does not apply when setting options Set position 8 of the Door Phone Controller DIP switch back to the OFF (unless 2 minutes position.
Calling the Door Speaker from Inside the Building To initiate a call to the door, the person within the building simply takes the telephone off-hook and hook-flashes the telephone within the first 4 seconds. At this point, there will be direct two-way communication from within the building to the door speaker.
Installation for Telephone System With Available Dedicated Trunk Port Contents Overview DIP Switch Selections Installation Option Selection Operation – Basic Door Answer Function Visitor Presses Door Speaker Button Answering a Call From the Door Speaker Calling the Door Speaker Installation With Dedicated Trunk Port...
Dedicated Trunk port. DIP Switch Selections ® To customize the PagePac Door Phone Controller to your specific Note: Complete information about the DIP switch settings installation and option requirements, you must properly set the 8-position can be found in Appendix A.
L E G E N D LOOP START . .. T h e C . O . ( T r u n k S a v e r M o d e ) O f f I m m e d ia te l y a f t e r c u t - t h r u O N f o r ( D i a l in g T r u n k ) t o...
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DOOR PHONE CONTROLLER BACK PANEL J 3 T E R M IN A L B L O C K C O N N E C T IO N 12 VAC 1 2 3 4 5 6 7 9 10 11 1213 1 4 60 Hz TER M IN A L B LO C K "H A R D 1 AMP...
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TO DOOR PHONE CONTROLLER TO "SHIELD" TERMINAL (12) ON J1 CONNECTORS DOOR PHONE CONTROLLER COMMON TELEPHONE SYSTEM GROUND TERMINAL TRUNK PORT STATION PORT TRUNK PORT TO C.O. TRUNK PORT STATION PORT NOTE: For Ground Start installations: TELEPHONE SYSTEM Connect the green wire to Tip and the red wire to Ring.
Option Selection The final step of the installation procedure is selecting options for your Door Note: Refer to Appendix B for a detailed explanation of each Phone Controller. The selection of these options must be done while in the of these options. Option Selection Mode.
Use Table 4-1 to make each option selection. Note: Any or all options may be reselected in any order. To exit option selection mode, press “##3” on the telephone keypad, you The Forced Disconnect Time- out option does not apply will hear 2 beeps.
Table 4-1. Door Phone Controller Option Selection Information (Continued) Listen Listen Options Mode Option Press Press Default Reset Options to To Select Option Single (to restore factory default Double Factory Defaults Beep conditions) Beep To Verify Note: The Door Ajar Delay (Option Selection) will begin when the call to the door speaker is disconnected. Visitor Presses Door Speaker Button When a visitor presses the door speaker push button, the Door Phone Controller will signal the telephone equipment inside your building to ring...
Calling the Door Speaker To initiate a call to the Door Speaker, the person inside the building simply takes the telephone off-hook and accesses the trunk connected to the Door Phone Controller. Installation With Dedicated Trunk Port...
Installation for PBX Equipment With Available Station Port Contents Overview DIP Switch Selections Installation Option Selection Operation Auxiliary Alert Mode – Basic Door Answer Function Ringdown Mode – Basic Door Answer Function Installation With Available Station Port...
Overview This section provides installation and operation information for installations which use on-premise telephone system that has an available Dedicated Analog Station Port. DIP Switch Selections To customize the Door Phone Controller to your specific installation and Note: Complete information about the option requirements, you must properly set the 8-position DIP switch DIP switch settings can located on the Door Phone Controller front panel (see Figure 5-1).
A U X . A L E R T L E G E N D M O D E O f f Will you O N f o r configure your O p t i o n S e l e c t i o n telephone system S T A R T M o d e O n l y...
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TELEPHONE TO AUXILIARY ALERT DEVICE (DOOR BELL/CHIME) SYSTEM ANALOG STATION PORT TO C.O. TRUNK PORT STATION PORT ® Figure 5-2. Connecting the PagePac Door Phone Controller to a Telephone System with Dedicated Analog Station Port Installation With Available Station Port...
Option Selection The final step of the installation procedure is selecting options for your Note: Refer to Appendix B for a detailed Door Phone Controller. The selection of these options must be done while explanation of each of in the Option Selection Mode. This mode lets you control such things as: these options.
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Set position 8 of the Door Phone Controller DIP switch back to the OFF options (unless 2 position. minutes elapse without a Touch-Tone selection). ® Table 5-1. PagePac Door Phone Controller Option Selection Information Listen Options Mode Option Press Press...
Operation Auxiliary Alert Mode – Basic Door Answer Function Visitor Presses When a visitor presses the door speaker push button, the Door Phone Controller will activate an auxiliary alert (door-bell/chime). Any additional Door Speaker presses on the door speaker push button will be ignored (with the exception Button that a confirmation tone will still be sent to the speaker when the door button is pressed).
Ringdown Mode – Basic Door Answer Function Visitor Presses When a visitor presses the door speaker push button, the Door Phone Controller will activate a door-bell/chime (optional), go off-hook, and dial the Door Speaker pre-selected stored phone number, 1 or 2 (these can be selected by pressing Button ##1 or ##2 once connection to the speaker has been made).
Installation for Telephone System Without Available Dedicated Trunk/Station Port Contents Overview DIP Switch Selections Installation Option Selection Port Saver or Trunk Saver Mode Installation Port Saver Mode Trunk Saver Mode Operation – Basic Door Answer Function Visitor Presses Door Speaker Button Answering a Call From the Door Speaker 6-10 Calling the Door Speaker From Inside...
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Telephone Line In Use When a Visitor Presses Door Speaker Button 6-11 Telephone Line In Use With Door When a Call Arrives 6-11 Placing a Call Through the C.O. From Inside Building 6-12 Installation Without Dedicated Trunk/Station Port...
Overview This section provides installation and operation information for Note: Ground start trunks will NOT operate installations which use a telephone system that does not have an available properly with this shared Dedicated Trunk or Station Port. By configuring the telephone system to trunk installation.
L E G E N D LOOP START ... T h e C .O . (T ru n k S a v e r M o d e ) Im m e d ia te ly a fte r c u t-th ru O N fo r (D ia lin g T ru n k ) to O p tio n S e le ctio n...
TO AUXILIARY ALERT DEVICE (DOOR BELL/CHIME) SYSTEM TO C.O. (TELEPHONE LINE) TRUNK PORT STATION (LOOP START) PORT TO C.O. TRUNK PORT STATION PORT ® Figure 6-2. Connecting the PagePac Door Phone Controller to a Telephone System With Shared Trunk Port Installation Without Dedicated Trunk/Station Port...
Option Selection The final step of the installation procedure is selecting options for your Note: Refer to Appendix B for a detailed Door Phone Controller. The selection of these options must be done while explanation of each of in the Option Selection Mode. This mode lets you control such things as: these options.
Select Option Selection Mode by setting position 8 of the Door Phone Controller DIP switch (see Figure 1-1) to the ON position. Access the trunk (allocated for the Door Phone Controller), and make connection to the door speaker by dialing “1” or “2” within 4 seconds.
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Set position 8 of the Door Phone Controller DIP switch back to the option does not apply OFF position. when setting options (unless 2 minutes elapse without a Touch- Tone selection). ® Table 6-1. PagePac Door Phone Controller Option Selection Information Listen Options Mode Option Press Press Listen For...
® Table 6-1. PagePac Door Phone Controller Option Selection Information (Continued) Listen Options Mode Option Press Press Listen For Default Forced Disconnect To Select Option Single 010 to 255 (unit disconnects in 10 to Double 120 sec. Time-Out Beep 255 sec.)
Calling the Door Speaker From Inside the Building To initiate a call to the door in the Trunk Saver mode, the person within the Note: Your PBX must be capable of relaying building simply takes the telephone off-hook, accesses the trunk connected to the hook-flash from the the Door Phone Controller, and hook-flashes the telephone within the first 5 station set to the trunk...
Telephone Line In Use With Door When a Call Arrives If there is a call in progress between the door speaker and a station user and a call (C.O.) comes in, the person inside the building (not the door speaker) will hear a call waiting tone.
Troubleshooting Procedures Table 7-1. Troubleshooting Procedures Trouble Possible Cause Possible Solution LED “off” constantly. Check power connection. If power connection is good, then return for repair. LED “on” constantly. Brown-out condition or software frozen. Unplug and plug back in. LED blinking more than four times a Internal software error;...
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Table 7-1. Troubleshooting Procedures (Continued) Trouble Possible Cause Possible Solution Cannot open door remotely using Door Unlock option disabled If error tone, verify Door Open Code and Touch Tone door unlatch function. Door Unlock enable option. Wrong Door Code. Check all wiring from Door Phone Disconnect wires from the terminal Controller to electric strike plate device block “Door Unlatch Contacts.”...
Technical Assistance When calling, have a VOM and a telephone test set available and call from the job site. Call (540) 427-3900 and ask for PagePac Technical Support, or call (540) 427-6000 for Valcom 24-hour Automated Support or visit our web- sites at http://www.pagepac.com and...
Appendix A—DIP Switch Settings Setting the DIP Switch Positions ® The PagePac Door Phone Controller's basic operating modes are selected on Note: All switches are OFF when shipped from the the 8-position DIP switch at the front of the unit (see Figure 1-1). Positions 1 factory.
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Switch 6 Not used. Switch 7 Not used. Switch 8 Selects between Option Selection Mode and Normal Operation. This switch acts as a Option Selection security switch. If this switch is ON, any user can activate Option Selection Mode by keying in “##3” on a touch- tone telephone set which connects directly to the Door Phone Controller.
Appendix B—Option Selection Mode Definitions The information below provides detailed information regarding each of the ® settable options for the PagePac Door Phone Controller. Ring/Chime Provides an alternate ring (on/off) cycle from how it would ring for a normal call. For instance, you can configure the telephone to ring for 2...
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Phone Number This option is used in what is called “Ringdown Mode” to auto-dial a particular extension or outside-line phone number. The Door Phone Storage Memory 1 Controller has two memory locations for holding user stored telephone numbers. Phone numbers can be for telephones within the same building or off-premises.
The Door Answer Controller meets: F.C.C. part 15, class B requirements. F.C.C. part 68 requirements. CSA/NRTL requirements. Electrostatic ® Your PagePac Door Phone Controller complies with the ESD requirements in BELL Pub 48002. Discharge All user accessible connectors and controls have electrostatic discharge protection.
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Ring Generator ® Your PagePac Door Phone Controller provides a ring generator signal which can ring devices that respond to either 20 Hz or 60 Hz frequencies. The ringer will automatically adapt to a 50 Hz line by ringing at 25 Hz.
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Installation Information This Appendix provides two methods for configuring an answering ® machine to the PagePac Door Phone Controller. The first method diagrams how to connect the Door Phone Controller with an answering machine so that only regular telephone calls are answered by the answering machine (see Figure A-1).
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DOOR PHONE CONTROLLER T YP IC A L (SHARED TRUNK MODE) A N S W E R IN G M A C H IN E T O J2 T O J 1 C O N N E C T O R C O N N E C T O R T O TE L.
Appendix E—Auxiliary Alert Option Installation Instructions The following instructions utilize the WP91683 L1 Power Supply for the ® PagePac Door Phone Controller external alert feature. APPLICATION The WP91683 L1 Power Supply is the interface for providing 48VDC to operate external alert features for the Door Phone Controller such as bells, INFORMATION horns, lamps, strobes, and chimes.
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Connect one end of the wire to the Door Phone Controller as follows: Connect the black and yellow leads to the Aux. Alert terminals of the Door Phone Controller. Connect the other end of the wire to the 103A connecting block. Connect the leads as follows: On the 110-type connector, connect Terminal 2 to the black wire, and connect Terminal 6 to the yellow wire (see Figure E-...
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DOOR PHONE CONTROLLER BACK PANEL J 3 T E R M I N A L B L O C K C O N N E C T I O N 12 VAC 1 2 3 4 5 9 10 11 12 13 14 60 Hz CENTRAL HOST...
Appendix F—Secondary Circuit Protection Important Information This equipment is for use on telephone wiring containing a secondary circuit protector. This paging equipment requires a Secondary Circuit Protector where applicable (see Figure F-1). The secondary circuit protector must be located between the primary protector and the paging equipment.
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Figure F-1. Example Configurations Requiring Secondary Protection When Paging Equipment is Connected Directly to the Telephone Network Secondary Ciruit Protection...
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Appendix G—FCC Regulations, CSA FCC Regulations Pertaining to This Equipment FCC (PART 15) ® The PagePac Door Phone Controller generates and uses radio frequency energy and if not installed and used in strict accordance Radio Frequency with the manufacturer's instructions, may cause interference to radio Interference and television reception.
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FCC (PART 68) This equipment is registered with the Federal Communications Commission (FCC) in accordance with Part 68 of its Rules. The FCC requires that the manufacturer provide you with the following information: 1. Connection and Use with Nationwide Telephone Network The FCC requires that you connect your telephone equipment to the nationwide telephone network through a modular telephone outlet or jack.
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B. The FCC registration number and Ringer Equivalence Number (REN). Both numbers are listed on the equipment label. The REN is useful to determine how many devices you may connect to your telephone line and still have them ring when your telephone line is called.
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Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord).
® PagePac Dip Switch Settings The PagePac Door Phone Controller's operating modes are selected on the 8- Note: All switches are OFF position DIP switch at the front of the unit. Positions 1 through 5 are used to set when shipped from the up the way the Door Phone Controller will interface with your telephone factory.
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Door Phone Controller —Option Selection Quick Reference ® PagePac To Selection Options: (1) Set DIP switch location 8 to the ON position. (2) Dial door speaker phone number or extension. (3) Dial ##3. (4) Program any or all of the following functions, in any order:...
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