Troubleshooting - Sirius XM RAdio Home Kit User Manual

Troubleshooting

Your Home Kit has been designed and built to be trouble-free, but if you
experience a problem, try this:
• Check that all connections are firm and secure.
• Make sure you have connected the Home Dock as described in this User
Guide. Verify that the AC power outlet is working.
Symptom
Radio does not
power on
Radio displays:
Antenna Not
Detected
Radio displays:
Acquiring Signal
Audio static or loss
of clarity
24
• AC Power Adapter is not connected, or the AC outlet into which
it is plugged is not working.
• Check that the AC Power Adapter is connected to the home dock.
Try plugging the AC Power adapter into a different outlet.
• The satellite antenna is not connected to the home dock.
• Check the satellite antenna connection to the home dock.
No satellite signal is being received.
• Check for obstacles over or around the satellite antenna.
• Change the location of the antenna to eliminate nearby obstacles
(buildings, trees, overhangs, etc).
• If using connecting to your home entertainment system, check
the audio cable connections.
• If using amplified speakers, check that the audio connection to
the radio.
• Refer to the section, "Connect the Home Dock to a Home Stereo
System or Powered Speakers" on page 13.
Solution