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SysMaster Tornado M10 User Manual

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TORNADO M10/M20 DIGITAL MEDIA CENTER

USER MANUAL

This manual contains web settings operational guidelines for both Admin and User
roles.
If logged in as User and some sections of the menu or parts of dialog are missing,
this is because the User privileges are limited to partial access.

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Summary of Contents for SysMaster Tornado M10

  • Page 1: User Manual

    TORNADO M10/M20 DIGITAL MEDIA CENTER USER MANUAL This manual contains web settings operational guidelines for both Admin and User roles. If logged in as User and some sections of the menu or parts of dialog are missing, this is because the User privileges are limited to partial access.
  • Page 2 Tornado M10/M20 Digital Media Center User Manual Disclaimer: The specifications information and performance of the Tornado product lines and featured in this publication may be changed without notice. Tornado manufacturers release new features frequently and subsequently, new features may not be reflected in this manual. The service manual is provided as a reference only.

  • Page 3: Table Of Contents

    Features and Capabilities ......................18 Technical Specifications ......................19 Software Features........................20 3.2. Hardware Specification......................21 4. Using TORNADO M10/M20 Digital Media Center ..............22 4.1. Getting Familiar with TV/LCD Menu Options ..............22 4.1.1. Menu Structure....................... 22 4.1.2. Main Menu........................23 4.1.3.
  • Page 4 Tornado M10/M20 Digital Media Center User Manual 4.1.30. Services Sub-Menu ...................... 52 4.1.31. Program Scheduler Service..................53 4.1.32. Calculator Service......................54 4.1.33. Alarm ........................... 55 4.1.34. Wake-Up Call ......................56 4.1.35. Setup Service ....................... 57 4.1.36. Search Service......................58 4.2. Placing and Answering Device Calls..................59 4.2.1.
  • Page 5 Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 5.1.25. Email Services ......................93 5.1.26. DHCP Server ....................... 93 5.1.27. Home Automation......................95 5.1.28. Remote Configuration Upgrade................... 96 5.1.29. Remote Firmware Upgrade..................96 5.1.30. Remote Configuration Extract ..................97 5.1.31.

  • Page 6: Welcome

    Center. You made an excellent choice and we hope you will enjoy all its capabilities. SysMaster Corporation's award-wining TORNADO M10/M20 SIP Digital Media Center is the innovative Digital Media Center that offer a rich set of IPTV, Video Conferencing, and Telephony functionalities and superb sound quality.

  • Page 7: Product Overview

    – Ver. 1.00.01 2. Product Overview 2.1. What is Included in the Package The TORNADO M10 Set Top Box (STB) package contains: 1. One TORNADO M10 STB Device 2. One Audio and Video Cable 3. One Advanced Infra Red Remote Control 4.
  • Page 8 Tornado M10/M20 Digital Media Center User Manual Infra Red (IR) Receiver Event LED. The LED has 3 colors. GREEN - Device is registered in SIP proxy RED – Device is registered with Media Streaming server GREEN & RED (BLUE) – Device is registered both to Streamer and SIP proxy.
  • Page 9 Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 Remote Control for Tornado M10 The remote control is used in conjunction with the M10 STB only. If you purchased the M20 Video phone, these settings do not apply. Element Description...
  • Page 10 Tornado M10/M20 Digital Media Center User Manual UP – scroll between channel selections or data items DOWN – scroll between channel selections or data items OK – make a selection, save a selection, or pick up the phone line Function Shortcut Keys allow switching to the underlying functions VIDEO –...
  • Page 11 Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 Connecting Tornado M10 STB SysMaster Corporation...
  • Page 12 Tornado M10/M20 Digital Media Center User Manual Tornado M20 Color Video Phone SysMaster Corporation...
  • Page 13 Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 Element Description Handset switch 1-13 Buttons used to dial numbers or enter alpha-numeric characters. 14-19 Buttons that are used to select functions or phone lines from the Graphical menu. LONG * 14 – Shortcut to Video Mode LONG * 15 –...
  • Page 14 Tornado M10/M20 Digital Media Center User Manual MUTE button – mute microphone or audio coming form Video player. OK button – make a selection, save a selection, or pick up the phone line NAVIGATOR button – scroll between data items LEFT –...

  • Page 15: Connecting Tornado M20 Video Phone

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 Connecting Tornado M20 Video Phone SysMaster Corporation...
  • Page 16 Tornado M10/M20 Digital Media Center User Manual SysMaster Corporation...

  • Page 17: Safety Compliances

    – Ver. 1.00.01 2.3. Safety Compliances The TORNADO M10/M20 Digital Media Center is compliant with various safety standards including FCC/CE. Its power adaptor is compliant with UL standard. The device should only be operated with the universal power adaptor provided with the package. Damages to the device caused by using other unsupported power adaptors are not covered by the manufacturer’s warranty.

  • Page 18: Product Features

    3. Product Features 3.1. Key Features SysMaster Corporation TORNADO M10/M20 Digital Media Center is a next generation consumer IP device system based on industry open standard SIP (Session Initiation Protocol). Built on innovative technology, SysMaster Corporation Digital Media Center features market leading superb sound quality and rich functionalities at mass-affordable price.

  • Page 19: Technical Specifications

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 E.911 Support via FXO Port (M10 Device Only) • FXO/FXS and IP Origination/Termination • Advanced IVR Support and Management • Auto Attendant Support • Voice Encryption • Wake-Up Phone Service •...

  • Page 20: Software Features

    Tornado M10/M20 Digital Media Center User Manual Advanced Dynamic Jitter Control • Voice Activity Detection (VAD) • DTMF Detection and Generation • Fax/Modem Pass-Through (G.711) • Protocols • H.264 • DHCP • • • RTP / RTCP / SRTP •...

  • Page 21: Hardware Specification

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 Supports Unified Messaging including Voicemail-to-Email, Email notifications, Remote Voicemail • retrieval via Web and Device. Supports redial, call log, volume control, voice mail with indicator, customizable downloadable • ring tone, etc.

  • Page 22: Using Tornado M10/M20 Digital Media Center

    On the remote control, select the “Video” button and hold it for a few seconds to activate the menu screen: 4.1.1. Menu Structure Tornado M10/M20 Digital Media Center features a tree-like, multi-level menu hierarchy to allow easy menu navigation and access. The table below represents the menu structure: Main Menu...

  • Page 23: Main Menu

    “OK” button to execute the command. The navigator buttons are accessible via the Remote Control (on the Tornado M10) or via the keypad (on the Tornado M20). Both devices allow support of “hot-keys” to allow easy access of commonly used functions.

  • Page 24: Video Sub-Menu

    Upon selecting the Video option from the main menu, a sub-menu is entered once the user presses the “Video” button on the remote control for the Tornado M10 STB, or highlights and select the “Video” option from the main menu display of the Tornado M20 phone. To return to the Main Menu the users must select the “Exit”...

  • Page 25: Ip Television (This Function Requires Service Subscription)

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 4.1.4. IP Television (Subscription Required) The IP Television function allows the users to watch online IP TV streaming video content. Once selected the function will connect to the remote server and retrieve the data content. The system will display various channel information including name, index, time, rating, artist, and cost information.

  • Page 26: Pay Per View (This Function Requires Service Subscription)

    Tornado M10/M20 Digital Media Center User Manual BOOK Makes the selected channel Favorite (M10 Remote Control) HIST Jumps to the last viewed channel. (M10 Remote Control) >> Forward Forward scroll of the EPG guide to the selected channel. (M10 Remote Control) <<...

  • Page 27: Video On Demand (This Function Requires Service Subscription)

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 DISPLAY Switches On/Off Information display mode (M10 Remote Control) MUTE Mutes the audio output VOLUME +/- Increases/Decreases the volume FOLDR Switches On/Off folder selection (M10 Remote Control) SAVE Initiates channel/file recording (if configured) (M10 Remote Control) Switches On/Off Parental Lock.

  • Page 28: User Video

    Tornado M10/M20 Digital Media Center User Manual Navigator-LEFT Moves Left across Folder selection Navigator-RIGHT Moves Right across Folder selection Channel-UP Moves one page UP (one page has 6 channels) (M10 Remote Control) Channel-DOWN Moves one page DOWN (one page has 6 channels)
  • Page 29 Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 Button Function Navigator-UP Switches to the UP channel Navigator-DOWN Switches to the DOWN channel Navigator-LEFT Moves Left across Folder selection Navigator-RIGHT Moves Right across Folder selection Channel-UP Moves one page UP (one page has 6 channels)

  • Page 30: Audio Sub-Menu

    Upon selecting the Audio option from the main menu, a sub-menu is entered once the user presses the “Audio” button on the remote control for the Tornado M10 STB, or highlights and select the “Audio” option from the main menu display of the Tornado M20 phone. To return to the Main Menu the users must select the “Exit”...

  • Page 31: Audio On Demand (This Function Requires Service Subscription)

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 Button Function Navigator-UP Switches to the UP channel Navigator-DOWN Switches to the DOWN channel Navigator-LEFT Moves Left across Folder selection Navigator-RIGHT Moves Right across Folder selection Channel-UP Moves one page UP (one page has 6 channels)
  • Page 32 Tornado M10/M20 Digital Media Center User Manual channel information including name, index, time, rating, artist, and cost information. If the selected channel requires payment the system will ask the users to confirm the selection. Button Function Navigator-UP Switches to the UP channel...

  • Page 33: User Audio

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 4.1.11. User Audio The User Audio function allows the users to listen to Audio streaming content over Local Area Network (LAN). The device will scan for open shared directories and locate compatible file types (mp3) that can be played.

  • Page 34: Telephony Sub-Menu

    Telephony option from the main menu or once they press the “Phone” button of the remote control (Tornado M10) or press the “Speaker” button of the phone set (Tornado M20). To return to the Main Menu the users must select “Exit” from the sub-menu.

  • Page 35: Video/Audio Call (This Function May Require Service Subscription)

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 4.1.13. Video/Audio Call (May Require Subscription) The Video/Audio Call function allows the users to initiate and accept Audio and Video calls. The device supports up to 4 active calls and allows advanced Centrex/PBX functions such as Call on Hold, Call Transfer, Call Forwarding, Conference Calling, Message Wait Indicator, Voicemail, and other.
  • Page 36 Tornado M10/M20 Digital Media Center User Manual Speaker/PHONE Initiates a Voice call. If the number is not dialed in advance will play a dial tone. To drop the call, press the button again. Voice calls can not be switched to Video unless they have been initiated as Video calls with the Video/Mon button.

  • Page 37: History And Media History Service

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 4.1.14. History and Media History Service The History Screen function allows the users to check on all passed call events. The device displays all Missed, Dialed, Received calls as well as the full History of all Viewed Media channels. The History function is directly interfaced with the Phone Book function to allow easy storage for all numbers that the user need to access.

  • Page 38: Voicemail Service

    Tornado M10/M20 Digital Media Center User Manual 4.1.15. Voicemail Service The Voicemail function allows the users to check on all received voicemails. The device displays all voicemail time and caller id information. The users can listen directly to their voicemails utilizing the TV and the remote control or access the Voicemail function via the phone IVR.

  • Page 39: Sms Sending (This Function Requires Service Subscription)

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 4.1.16. SMS Sending (Subscription Required) The SMS sending function allows the users to send SMS messages using their TV and remote control. In order to send SMS messages, the users must enter The SMS number and the SMS text. Once submitted for processing the SMS message can not re stopped or delayed.

  • Page 40: Information Sub-Menu

    4.1.17. Information Sub-Menu (Subscription Required) Tornado M10/M20 supports advanced Information options to allow users to receive valuable online information such as Weather, Currency Exchange, News, and Stock Quotes information. The sub-menu is entered after the users select the Information option from the main menu. To return to the Main Menu the users must select “Exit”...

  • Page 41: Weather Service

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 4.1.18. Weather Service (Subscription Required) The Weather function allows the users to receive the most current weather conditions in their area and check on future weather conditions. The Weather information is refreshed once every 30 minutes but its accuracy depends on the proper user localization and the data feed associated with the service.

  • Page 42: Currency Exchange Service

    Tornado M10/M20 Digital Media Center User Manual 4.1.19. Currency Exchange Service (Subscription Required) The Currency Exchange function allows the users to receive the most current currency exchange information. The currency exchange requires refresh and is updated every 30 minutes. Its accuracy is not guaranteed.

  • Page 43: News Service

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 4.1.20. News Service (Subscription Required) The News function allows the users to receive the most current news information. The news information requires refresh and is updated every 30 minutes. The information accuracy is not guaranteed. This is informational service only.

  • Page 44: Stock Quote Service

    Tornado M10/M20 Digital Media Center User Manual 4.1.21. Stock Quote Service (Subscription Required) The Stock Quote function allows the users to receive the most current stock quote information. The stock quote information requires refresh and is updated every 30 minutes. The information accuracy is not guaranteed.

  • Page 45: Hotel Management Service

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 4.1.23. Hotel Management Service (Subscription Required) The Hotel Management function allows the users to receive information about their hotel account and accommodations. The service also allows ordering of selected hotel services and receiving hotel messages.

  • Page 46: Communication Sub-Menu

    4.1.24. Communication Sub-Menu (Subscription Required) Tornado M10/M20 supports advanced Communication options to allow users to communicate online via Email, Phone and Chat/Messenger. In addition, the users have direct access to remote desktop computers via the Virtual Terminal support to allow them to telecommute or work remotely (requires software installation on the remote desktop).

  • Page 47: Email Service

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 4.1.25. Email Service (Subscription Required) The Email function allows the users to receive and send emails. The service requires a valid external email server that is configured via the Web interface. The device retrieves emails upon startup and requires refresh to retrieve new emails.

  • Page 48: Chat/Messenger Service

    Tornado M10/M20 Digital Media Center User Manual 4.1.26. Chat/Messenger Service (Subscription Required) The Chat/Messenger function allows the users to receive and send chat messages. The service requires a valid external chat server that is configured via the Web interface. The device retrieves messages upon startup and keeps track of all incoming messages once initialized.

  • Page 49: Phone Book Service

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 4.1.27. Phone Book Service The Phone Book function allows the users to keep track of their phone contact information. There is no practical limit on the number of contacts into the Phone book. The phone is interfaced with the Telephony function.

  • Page 50: Virtual Network Console (Vnc) Service

    Tornado M10/M20 Digital Media Center User Manual 4.1.28. Virtual Network Console (VNC) Service The VNC function allows the users to connect to remote computers and desktops in a desktop sharing fashion. The function is commonly used to allow telecommuters to work from remote locations or people to access their remote computers as if they were sitting at the console of the remote computer.
  • Page 51 Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 Using a compatible infrared keyboard and mouse, you can use the Tornado device as a general purpose web browser. SysMaster Corporation...

  • Page 52: Services Sub-Menu

    4.1.30. Services Sub-Menu (Subscription Required) Tornado M10/M20 supports advanced Services options to allow users to have direct access to convenient services such as Calculator, Alarm Clock, Wake-up Call, Program Schedule, Setup and Search Functions. The sub-menu is entered after the users select the Services option from the main menu. To return to the Main Menu the users must select “Exit”...

  • Page 53: Program Scheduler Service

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 4.1.31. Program Scheduler Service The Program Scheduler function allows the users to schedule different Video and Audio programs to start at a specified time. The service will switch to the selected program once the scheduled time is reached.

  • Page 54: Calculator Service

    Tornado M10/M20 Digital Media Center User Manual 4.1.32. Calculator Service The Calculator function allows the users to perform different types of mathematical functions. Button Function Navigator-UP Switches to the UP function. Navigator-DOWN Switches to the DOWN function. Navigator-Left Switches to the LEFT function.

  • Page 55: Alarm

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 4.1.33. Alarm The Alarm function allows the users to schedule alarms. The service will trigger an alarm (initiate Ringing Alarm) via the TV set or via the Phone once the scheduled time is reached.

  • Page 56: Wake-Up Call

    Tornado M10/M20 Digital Media Center User Manual 4.1.34. Wake-Up Call The Wake-Up function allows the users to schedule wake-up calls to remote numbers. The service will trigger a wake-up call with IVR function to a predefined number once the scheduled time is reached. The wake-up call termination requires remote user interaction via the IVR functionality.

  • Page 57: Setup Service

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 4.1.35. Setup Service The Setup function allows the users to setup basic system parameters. The setup parameters include network, authentication, balance, and other parameters. Not all configuration parameters are accessible via this function.

  • Page 58: Search Service

    Tornado M10/M20 Digital Media Center User Manual 4.1.36. Search Service The Search function allows the users to search the complete media content accessible by the device. The search will find and sort Video, Audio, Picture, and User content utilizing substring match functions. To switch between different content types the users must select the desired folder type.

  • Page 59: Placing And Answering Device Calls

    For all inbound calls, TORNADO M10/M20 will use one of the available SIP lines to receive the incoming SIP call. The device will display Caller Name and CallerID information (if available) on the LCD/TV screen.

  • Page 60: Placing Calls Using Ip Address

    4.2.7. Call Waiting and Switching between Calls TORNADO M10/M20 can support up to 4 SIP Lines, thus, user can put an active call on Hold and automatically switch to another line for making an outbound call or answering an incoming call. When...

  • Page 61: Call Transfer

    Call Transfer does not depend on SIP Proxy protocol support. The SIP transfer utilizes 2 SIP channels on the device to allow flexibility in transfer implementation. TORNADO M10/M20 can achieve transfer even is simple SIP implementations that utilize simple SIP Proxy support.

  • Page 62: Voicemail And Message Waiting Indication

    Press OK to enter the Voicemail service. The Voicemail service supports IVR interaction to allow easy management of Voicemail messages via Web and Device. TORNADO M10/M20 supports built- in Voicemail Server that can store up to 200 messages and allows advanced Unified Voicemail Support such as Voicemail-to-Email and Email Notification.

  • Page 63: Call Features

    PBX systems. 4.4. Call Features TORNADO M10/M20 series device supports a list of call features: Call Forwarding, Call Waiting, Caller ID, Caller ID on Call Waiting. Caller ID Block, Disable/Enable Call Waiting, Call Forward, Call Transfer, 3-Way Calling, Conference Calling, etc.

  • Page 64: Configuration Guide

    To retrieve the IP address of the device, enter the Graphical menu and select Setup: 5.1.2. User Login Dialog Once this HTTP request is entered and sent from a Web browser, the TORNADO M10/M20 will respond with the following login screen: The password is case insensitive with maximum length of 25 characters and the factory default password for “user”...

  • Page 65: System Information Dialog

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 5.1.4. System Information Dialog Upon successful authentication the system will display the following System Information screen. Click on the left end of the line to open the System Information screen.
  • Page 66 Tornado M10/M20 Digital Media Center User Manual Device Name This is the system name of the device. This is the firmware version currently installed on the device. Firmware version Configuration Version This is the configuration version of the device. The version is only updated upon remote configuration via the auto provisioning functionality.

  • Page 67: System Configuration Dialog

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 5.1.5. System Configuration Dialog SysMaster Corporation...
  • Page 68 Tornado M10/M20 Digital Media Center User Manual The dialog allows the device administrator to setup the basic system parameters. Some of the parameters will not be displayed if the user has logged in as “user” account. After entering the data the user must press SAVE to permanently commit it.

  • Page 69: Sip Configuration

    Manual control for the camera sensitivity. 5.1.6. SIP Configuration TORNADO M10/M20 support advanced SIP functionality to allow it to function as a stand-alone PBX system or an integrated device connected with an external SIP server. In addition, the device supports a Patent-Pending SIP Auto Discovery protocol to allow automated infrastructure build-up without an external SIP Registrar or Proxy server.
  • Page 70 Tornado M10/M20 Digital Media Center User Manual This is the caller id of the SIP device. TORNADO M10/M20 supports a Caller ID single caller ID in default, but can also support more virtual Caller ID numbers utilizing an external SIP Proxy server such as Voicemaster.
  • Page 71 Proxy server and the SIP Proxy server to be different servers. Enable Auto Discovery TORNADO M10/M20 supports Patent-Pending SIP Auto Discovery via LAN broadcasts to find out other devices that are located within its network. This functionality is extremely useful to identify and setup device infrastructures without the use of external SIP proxy servers.
  • Page 72 Tornado M10/M20 Digital Media Center User Manual required to reduce acoustic echo. This option will allow activation of the Voice Activated Detection (VAD) Enable VAD functionality which will enhance the overall bandwidth performance of the device reducing the consumed bandwidth with at least 25% percent.

  • Page 73: General Pbx Configuration

    – Ver. 1.00.01 5.1.7. General PBX Configuration TORNADO M10/M20 support advanced stand-alone PBX functionality to allow independent PBX feature support that does not rely on external PBX or IP Centrex servers. The below Web interface allows advanced management of this functionality. Click on the left end of the line to open the PBX Configuration dialog.

  • Page 74: Voicemail Configuration

    5.1.8. Voicemail Configuration TORNADO M10/M20 support advanced Voicemail functionality to allow independent Voicemail feature support that does not rely on external Voicemail servers. The below Web interface allows advanced management of this functionality.

  • Page 75: Voicemail Messages Administration

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 Numeric Voicemail Password Users can setup the Numeric Voicemail Password that allows access to the Voicemail IVR menu system. The password is used to access the Voicemail from remote location via device. Once connected to the Voicemail the user must press 2 and then enter the Voicemail password to access the Voicemail IVR menu.

  • Page 76: Call Routing Configuration

    Tornado M10/M20 Digital Media Center User Manual 5.1.10. Call Routing Configuration TORNADO M10/M20 support advanced call routing functionality to allow independent call routing feature support that does not rely on external SIP routing servers. The system supports up to 10 independent routes that can point to SIP proxy servers, SIP gateways (point-to-point), and to FXO device lines.
  • Page 77 Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 outbound calls are compared against the existing prefixes and then routed based on longest prefix match and route index. If the Enable Route failover is checked, the system will try all available routes in sequence until the call is successful or fails.

  • Page 78: Phone Book Configuration

    Tornado M10/M20 Digital Media Center User Manual 5.1.11. Phone Book Configuration TORNADO M10/M20 support advanced Phone Book functionality to allow easy contact management and selection. The system supports unlimited number of support entries that include comprehensive information about the contact on file. The Phone Book is managed via the Web. To delete a Phone Book entry, select the entry and then click on “Edit”...

  • Page 79: Distinctive Ring Tone Configuration

    “#’. 5.1.13. Distinctive Ring Tone Configuration TORNADO M10/M20 support advanced Distinctive Ring Tone management functionality to allow easy configuration of inbound ring tones based on contact profile in the Phone Book. Users can upload up to 20 ring tones. The system allows only ring tones that are recorded in 8-bits, 8000Hz, Mono, Nextsun PCM Mu-law files with *.au extension.
  • Page 80 Tornado M10/M20 Digital Media Center User Manual This is the Name of the Ring Tone. This name also is used for Phone Ring Tone Book entry selection purposes. The system allows only ring tones that are recorded in 8-bits, 8000Hz, Mono, Nextsun PCM Mu-law files with *.au extension.

  • Page 81: Call History List

    – Ver. 1.00.01 5.1.14. Call History List TORNADO M10/M20 support advanced Call History List that displays all dialed numbers, received inbound calls and viewed content objects. This is a View-Only form. If the Caller ID button is pressed, the system will open the Phone Book Entry dialog to allow the proper contact information to be modified and stored as a Phone Book Entry.

  • Page 82: Announcement Files Configuration

    IVR environment. 5.1.16. Calling Card Application Mode TORNADO M10/M20 support advanced Calling Card functionality to allow easy and fully automated calling card function suitable for automated call shop and other pre-paid device applications. Using the below form administrators can enable the Calling Card mode of the device. Once the Calling Card mode is enabled the subscribers will need to enter a PIN code to authenticate before they can dial any number.

  • Page 83: Global Directory Configuration

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 Calling Card Mode Enables or Disables the Calling Card IVR. Also allows the device to function in callback mode whereas once the call is received from an authorized number, the device will callback this number and process the call.
  • Page 84 Tornado M10/M20 Digital Media Center User Manual Virtual Office can be setup to allow different types of interaction and call processing. In addition, the “Connect To:” numbers support call hunting with entering multiple numbers separated by comma. Description This is the description of the Auto Attendant message.

  • Page 85: Local Media Server

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 received. These are the days that the Auto Attendant will answer call and direct Business Days selections. Business Hours This is the hour selection for the time period the Auto Attendant will process calls.

  • Page 86: Streaming Services

    Tornado M10/M20 Digital Media Center User Manual VNC Server IP Address This is the IP address of the VNC server that the subscriber will connect to. The VNC/Desktop Sharing is used for telecommunication and remote management. VNC Server Password This is the password of the VNC server. If configured, the password is submitted automatically.

  • Page 87: User Objects

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 Usually this is the IP address of the SysMaster Voicemaster streaming server. Hope Page This is the page that the device will access once it is initially started. Auto Play Channel This function allows the device to play a user defined or central channel once it is initially started.

  • Page 88: 21A. Play Lists

    Tornado M10/M20 Digital Media Center User Manual Object Index This is the index of the object. The index is used to allow easy sorting of the object in the user section. This is the name of the object that will appear in the User list.
  • Page 89 Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 Play List Index This is the index of the play list. The index is used to allow easy sorting of the play list in the media section. Play List Name This is the name of the play list that will appear in the media section..

  • Page 90: Wireless Services

    Tornado M10/M20 Digital Media Center User Manual Start Time This is the start time of the object in the play list. The object play can start at a pre-defined time or run sequentially. The start time of any object will take precedence over sequential object play.

  • Page 91: Payment Services

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 Auto Connect This option allows the device to auto connect to the selected SSID. This defines the method that will be used to acquire IP address. There IP Via are two options. DHCP option allows the IP address to be acquired dynamically.

  • Page 92: Chat/Messenger Services

    Tornado M10/M20 Digital Media Center User Manual 5.1.24. Chat/Messenger Services Chat/Messenger Services allow subscribers to use their Tornado device to chat online using on MSN, ICQ, or AOL community groups. The Chat/Messenger Services require service subscription. MSN subscribers can use the MSN configuration dialog to setup their tornado device to communicate with all MSN community groups.

  • Page 93: Tornado M10/M20 Digital Media Center User Manual - Ver

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 5.1.25. Email Services Email Services allow subscribers to use their Tornado device to send and receive emails. Enables and Disables the E-mail service for this device. E-mail Status E-Mail This is the E-mail of the subscriber Account Name This is the user account name in the name server.
  • Page 94 Tornado M10/M20 Digital Media Center User Manual Enable DHCP Server This option allows the DHCP server to be enabled. This option defines which interface the DHCP server will listen to: Listen Interface LAN or Wireless. Apply Saves the configuration changes.

  • Page 95: Home Automation

    Tornado M10/M20 Digital Media Center User Manual – Ver. 1.00.01 First IP This is the first IP address to be distributed. This is the last IP to be distributed. Last IP Subnet Mask This is the network mask of the client IP addresses.

  • Page 96: Remote Configuration Upgrade

    Tornado M10/M20 Digital Media Center User Manual 5.1.28. Remote Configuration Upgrade TORNADO M10/M20 support advanced Auto Provisioning management functionality to allow easy and centralized device management. Using the below form users can download the device configuration from the defined remote location that is stored in the System Configuration dialog. The user must select START and then press the “Get Remote Configuration”...

  • Page 97: Remote Configuration Extract

    Firmware Upgrade, or the Reboot Device dialogs. 5.2. Remote Configuration and Firmware Upgrade SysMaster Corporation TORNADO M10/M20 can be automatically configured from a central provisioning server by setting the proper Remote URL Locations in the System Configuration dialogs. The default values for these locations are: 1.

  • Page 98: Remote Configuration Upgrade

    3. sm_0.cfg – the file is in TEXT format and is not encrypted. Service provider can use either encrypted or regular files for Auto Provisioning. SysMaster Corporation strongly recommends the usage of file encryption. If providers have an interest to implement configuration file encryption, they should send a request to their SysMaster Corporation sales representative (sales@sysmaster.com) and apply for a provider license.

  • Page 99: Hardware Test Procedure

    – Ver. 1.00.01 5.2.3. Hardware Test Procedure TORNADO M10/M20 will attempt to test its hardware in any mode. To start the test procedure, users must enter the key sequence *123456# using the remote control or keyboard. To exit test mode, users must power down the device.

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