Summary of Contents for SoundBrick 550N
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Page 1: Quick Install Instructions
SoundBrick ® Model 550N INSTALLATION AND OPERATION MANUAL Quick install instructions on back cover Please leave this manual with the unit at all times Important warranty information enclosed ® 11/2007 SoundBrick 550N... -
Page 2: Table Of Contents
TABLE OF CONTENTS What is the SoundBrick 550N? ................3 System Overview ....................5 Front Panel ....................5 Connections Panel ..................7 Tape Preparation Instructions ................8 Both MOH and Night Answer Tape ............8 MOH Only Tape ..................8 Night Only Tape ..................8 Message Length Table ..................9 Installation ......................10... -
Page 3: What Is The Soundbrick 550N
The SoundBrick 550N is the most versatile digital player of its kind, with a list of features that includes: User-selectable 6.5KHz or 11.5KHz bandwidth... - Page 4 Use the space below to record information about the SoundBrick and about your messaging provider. You will need this information should you require assistance installing or configuring the unit, and when you need a new audio program. Dealer name: Contact person:...
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Page 5: System Overview
Note that the speaker’s volume is not adjustable. Eject button – Opens and closes the motorized tape drawer for tape loading and removal. Momentarily pushing the motorized tape drawer will also result in a closure. ® 11/2007 SoundBrick 550N... -
Page 6: Table 1 - Play Light + Load Light Indications
Status light — Displays the current state of the night answer feature. Status Light Indication Night answer off Night answer on, night message loaded Flashing Night answer on, but no night message loaded Table 2 - Status Light (Night Answer) Indications ® 11/2007 SoundBrick 550N... -
Page 7: Connections Panel
Connections Panel The left side panel is where the connectors are for external equipment including the power supply, the phone system that receives the SoundBrick's output, the night answer telephone line, and the optional external trigger cable. Also located here are the volume (level) control, the main power switch, and the option select (DIP) switches. -
Page 8: Tape Preparation Instructions
30 at least 30 Night seconds seconds message silence silence Start the night message at least 30 seconds from the beginning of the tape. Leave at least 30 seconds of silence after the message. ® 11/2007 SoundBrick 550N... -
Page 9: Message Length Table
30 sec. 3:00 7:00 15:00 31:00 63:00 6.5 KHz 1 min. Message 1:30 3:30 7:30 15:30 31:30 11.5 KHz 30 sec. Size 1:00 3:00 7:00 15:00 31:00 11.5 KHz 1 min. Table 3 - Message Length ® 11/2007 SoundBrick 550N... -
Page 10: Installation
IMPORTANT NOTE: Changes to the night message size and bandwidth settings do not take effect until power is recycled and messages reloaded. Changes to password select and night answer rings do not take effect until power is recycled. ® 11/2007 SoundBrick 550N... -
Page 11: Night Message Size, Switch 1
This switch turns the internal speaker on (switch on) and off (switch off). Note the speaker’s volume cannot be adjusted. The output level knob on the side panel only adjusts the level of the signal provided to the phone system, not the volume of the internal speaker. ® 11/2007 SoundBrick 550N... -
Page 12: Step 2 - Connections
Step 2 – Connections Locate the SoundBrick 550N within 6 feet of a 110VAC outlet. The unit is designed to be placed on a flat, level surface or securely mounted on a wall. Be sure to leave clearance for connections and adjustments. -
Page 13: Step 3 - Load Messages
Connect one side of the split to the phone line’s original destination. Connect the other side of the split to the phone line jack on the SoundBrick using an RJ-11 telco cable (included). -
Page 14: Phone Load/Remote Access
The SoundBrick detects the presence of the tape and begins the load process automatically. After tape insertion, the load light on the front panel flashes slowly and the unit rewinds the tape. Because the MOH and night answer messages are stored in different sections of memory, the unit must scan the tape to determine which message(s) it contains. -
Page 15: Step 4 - Adjust Volume
After installation and loading is complete, call into the company’s phone system and ask to be placed on hold. While listening to the on-hold message, adjust the output level knob on the left side panel as needed. ® 11/2007 SoundBrick 550N... -
Page 16: Message Play Operation
Night Answer When night answer is on (switch 9), the SoundBrick continues to provide the MOH message to the phone system when it is not answering a call. When an incoming call is received, the unit stops playing the MOH message, answers the call, plays the night message once, then hangs up. -
Page 17: Wall Mounting Instructions
Then, hang the unit on the screws. Consider the weight of the SoundBrick when choosing a mounting wall. Make sure the wall’s construction is sufficiently strong to support the weight of the unit securely. - Page 18 Information contained herein is subject to change without prior notification. Nel-Tech Labs, Inc. provides this manual without warranty of any kind, express or implied. This user's manual may contain technical and/or typographical errors. SoundBrick is a registered trademark of Nel-Tech Labs, Inc. Printed in the U.S.A. ®...
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Page 19: Troubleshooting
TROUBLESHOOTING If you have trouble installing or operating the SoundBrick 550N, refer to the table below to help find a solution. If you are unable to solve the problem yourself, contact your dealer for further assistance. Problem or Indication Possible cause and solution Unit may be playing night message through phone line. -
Page 20: Quick Install Instructions
3. Turn the power switch on. To load by tape, press the eject button on front of the SoundBrick to open the motorized tape drawer. Insert the cassette into the tape drawer by gently sliding it underneath the retaining clip, audio side facing front, then press the eject button, or momentarily push the drawer to close.
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