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SERVICE INSTRUCTIONS
1. Do NOT attempt to repair or adjust any electrical or mechanical functions
on this unit. Doing so will void the warranty.
2. If you have any questions regarding this unit's operation or believe any
repair is necessary, please write to our consumer service department.
3. If you need to exchange the unit, please return it in its original carton,
with a sales receipt, to the store where you purchased it. If you are
returning the unit more than 30 days after the date of purchase, please
see the enclosed warranty.
4. If you have any other questions or comments, please write:
The Holmes Group, Inc.
CONSUMER SERVICE DEPARTMENT
P.O. Box 769
Milford, MA 01757-0769
or visit our website at www.holmesproducts.com
For your own records, staple or attach your sales receipt to this manual.
Also, please take a moment to write the store name/location and date
purchase below.
STORE NAME:
LOCATION:
DATE PURCHASED:
(STAPLE RECEIPT HERE)
ONE (1) YEAR LIMITED WARRANTY
SAVE THIS WARRANTY INFORMATION
A. The quality controls used in the manufacture of this Holmes product are to
ensure your satisfaction.
B. This Warranty applies only to the original purchaser of this product.
C. This Warranty applies ONLY to repair or replacement of any supplied or
manufactured parts of this product that, upon inspection by Holmes
authorized personnel, proves to have failed in normal use due to defects
in material or workmanship. Holmes will determine whether to repair or
replace the unit. This Warranty does not apply to installation expenses.
D. Operating this unit under conditions other than those recommended or at
voltages other than the voltage indicated on the unit, or attempting to
service or modify the unit, will render this WARRANTY VOID.
E. Unless otherwise proscribed by law, Holmes shall not be liable
for any personal injury, property or any incidental or consequential
damages of any kind (including water damage) resulting from
malfunctions, defects, misuse, improper installation or alteration
of this product.
F. All parts of this Holmes product are guaranteed for a period of 1 year as
follows:
1. Within the first 30 days from date of purchase, the store from which
you purchased your Holmes product should replace this product if it is
defective in material or workmanship (provided the store has in-stock
replacement.)
2. Within the first twelve months from date of purchase, subject to the
conditions in paragraph H, Holmes will repair or replace the product if
it is defective in material or workmanship providing it is returned to
Holmes, freight prepaid, with PROOF OF PURCHASE date, together with
$5.00 for handling and return packing/shipping charges.
G. If you have any problem with this product, please write to our Consumer
Service Dept.
H. IMPORTANT Return INSTRUCTIONS Your warranty depends on your following
these instructions if you are returning the unit more than 30 days after the
date of purchase:
1. Carefully pack the item in its original carton or other suitable box to
avoid damage in shipping.
2. Before packing your unit for return; be sure to enclose:
a) your name, full address with zip code and telephone number,
b) a dated sales receipt or PROOF OF PURCHASE,
c) your $5.00 check for return packaging, and
d) The model number of the unit and the problem you are having.
(Enclose in an envelope and tape directly to the unit before the box is sealed.)
3. Holmes recommends you insure the package (as damage in shipment is
not covered by your warranty).
4. All shipping charges must be prepaid by you (as noted in paragraph F).
5. Mark the outside of your package:
HOLMES
THE HOLMES GROUP, INC.
CONSUMER RETURNS
32B SPUR DRIVE
EL PASO, TX 79906
SHIPPING AND HANDLING CHARGES:
This warranty gives you specific legal rights, and you may have other rights
which vary from state to state. The provisions of this warranty are in addition to,
and not a modification of, or subtraction from, the statutory warranties and other
rights and remedies contained in any applicable legislation. To the extent that
any provision of this warranty is inconsistent with any applicable law, such provision
shall be deemed voided or amended, as necessary, to comply with such law.
$5.00
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