Page 2
Congratulations on the purchase of the product 2N StarPoint 500. This new product was developed and manufactured with an emphasis on maximum user value, quality and reliability. It is our desire that the 2N StarPoint 500 should give you complete and long satisfaction.
A managerial telephone − 2N StarPoint 500 Advance: The most advanced telephone set of the 2N StarPoint 500 series. It is equipped with a two-row back-lit display, 19 programmable buttons and an interface for additional modules. It is also possible to connect a headset to the telephone set.
Connect the receiver to the telephone set using the twisted cable (from the bottom – see the figure below) Connect the telephone set to your telephone socket using the telephone cord supplied. Note: The 2N StarPoint 500 telephone can only be connected to the dedicated socket. Button name tags For automatic name tag creation use the PbX Configuration Tool: on the button settings screen click the “Prepare for printing”...
Page 6
2N OMEGA 48 2N StarPoint 500 Assistant console (KEY module): Operator console (BLF module) Connecting the button console to the telephone (see the figure below): Attach the console to the telephone set. Use the connecting cable to connect the telephone with the console Connect the console power supply cord to the dedicated outlet (on the bottom side) (operator console −...
(receiver or loudspeaker). Any change of the volume remains effective during the call; the next call will have the volume set in the telephone menu (or in the environment of the PbX Configuration tool). Types of 2N StarPoint 500 telephones Entry Economy...
Page 8
2N OMEGA 48 2N StarPoint 500 Telephone display All 2N StarPoint 500 telephones (except for the Entry model) are equipped with a two-row display. The display contract can be adjusted. For description of the display parameter setup refer to chapter.
2N OMEGA 48 2N StarPoint 500 CONF (connecting a call to a conference) PARK (parking the call during a call, when idle locking of the telephone set) Escape (back in the menu, rejecting a call) Overview of calls Indicators of the buttons set to quick-dialing internal numbers signals the following statuses: The subscriber is dialing −...
Page 10
2N OMEGA 48 2N StarPoint 500 The time of the call will be displayed when the called party answers the call: If the called party is busy you will hear the busy tone and the following message will appear on the display: You can also dial the number first, and then start the call by picking up the receiver.
Page 11
2N OMEGA 48 2N StarPoint 500 You can set the programmable buttons for so-called one-touch dialing of frequently called numbers. You can then dial the telephone number by pressing a single button. For one-touch dialing setup see chapter Programmable Buttons Setup.
2N OMEGA 48 2N StarPoint 500 2.2. Incoming Calls An incoming call is indicated on the telephone display by the caller’s name, telephone number. The names are displayed for the numbers according to your personal telephone book, or according to the telephone book assigned by the system administrator.
2N OMEGA 48 2N StarPoint 500 Press the hands-free button to switch to the hands-free mode (the Handsfree hands-free button indicator lights up); turn the hands-free mode by pressing the button one more time. To turn off the microphone temporarily during a call (if you do not want the caller to hear you) press the MUTE function button .
2N OMEGA 48 2N StarPoint 500 3. I would like to... This chapter provides instructions how to solve standard situations. 3.1. Set the Programmable Buttons The programmable buttons on your telephone can be set up by the PbX configuration tool. Your system administrator will perform the setup.
2N OMEGA 48 2N StarPoint 500 3.2. Respond to Missed Calls Situation: the telephone signals missed calls, you want to respond to these calls What to do: If you have defined the button for accessing missed calls, Missed press this button to access the list.
2N OMEGA 48 2N StarPoint 500 3) Press the DND button - The caller will be immediately redirected to the “operator”. 3.6. Turn Down the Ringing Volume Situation: Your telephone is ringing, you don’t want to be disturbed by the ringing and you don’t want to answer the call...
4. Telephone Functions 4.1. Lists of Calls The menu of the 2N StarPoint 500 digital system telephones offers lists of missed, received and outgoing calls. The telephone set keeps records of the last twenty calls in each list. You can access the list of calls from the main menu and also by pressing a single button using the programmable buttons.
Page 19
2N OMEGA 48 2N StarPoint 500 The list of the individual items will be displayed when you enter the respective list of calls. On the system telephone display: Use the “Forward” and “Back” buttons to browse the individual items. Press...
Displays the list of the last twenty outgoing calls. 4.5. Internal Telephone Book It is a list of all internal PbX lines. With the 2N StarPoint digital system telephone you can search this telephone book and simply call the items selected. To access the telephone book from the system telephone it is necessary to have a programmable button set up;...
2N StarPoint 500 4.6. PBX Services PBX services can be inserted and dialed using a programmable button, but also directly from the MENU of the digital system telephone, 2N StarPoint 500. Press the button for entering the MENU the item browsing buttons to enter the MENU PBX functions.
2N OMEGA 48 2N StarPoint 500 Note: The use of the different services is described in the manual called Basic services and Services for the operator. 4.7. Intercom - TRF Intercom TRF is a special type of call where a preset telephone number, “assistant”, is dialed by pressing the TRF intercom button, and the number called will automatically receive the call in the hands-free mode.
2N OMEGA 48 2N StarPoint 500 5. Telephone Setup All telephone settings are conveniently accessible in the environment of Pbx configuration tool. 5.1. Programmable Buttons Setup Programmable buttons are set up in the environment of Pbx configuration tool/system lines/buttons. User‘s Manual...
Page 26
2N OMEGA 48 2N StarPoint 500 If you want to assign a function (Hands-free, Transfer, Mute,..), direct dialing of an internal line, or direct access to an external line to one of the programmable buttons, first left-click the programmable button you wish to set up as follows:...
Page 27
2N OMEGA 48 2N StarPoint 500 This way you can set up all the programmable buttons you want. The following will be displayed when right-clicking the mouse button: - Default set, default settings of the programmable buttons (balanced settings with respect to the individual telephone set types).
2N OMEGA 48 2N StarPoint 500 5.2. Description of the buttons All of the descriptions of the buttons can be formed and then printed out in the environment PbX configuration tool /system lines /buttons/prints. After filling in the functions of the individual buttons in MENU PbX configuration tool /system lines /buttons/buttons the descriptions are reset, but in PbX configuration tool /system lines /buttons/prints it is possible to edit them.
Page 29
2N OMEGA 48 2N StarPoint 500 For a “print preview” of the descriptions allow the printing of the individual groups of buttons and press “preview”. To “Print” the descriptions allow the printing of the individual groups of buttons and press “Print”.
Page 30
2N OMEGA 48 2N StarPoint 500 Volume and Ringtones Setup 2N StarPoint telephones offer the option to select from several ringtones. Assign the ringtones to the individual types of calls in the environment of PbX Configuration tool/system lines/buttons/user settings. Set: -Key sound volume, permitting acoustic signaling of pressing the system telephone buttons.
Page 31
2N OMEGA 48 2N StarPoint 500 -External calls, type of ringing when an external line calls. -Alarm clock, type of ringing if “alarm clock”. -Door control/communication system, type of ringing of the door communicator, “door control/communication system”. -Call return, type of ringing if a transferred call comes back.
2N OMEGA 48 2N StarPoint 500 6. Important Notices The telephone is not to be operated in an explosive environment. The telephone is to be connected only to the dedicated outlets. The telephone may not come in contact with aggressive substances, fluids that might cause tinting (coffee, tea, wine, etc.).
Need help?
Do you have a question about the StarPoint 500 and is the answer not in the manual?
Questions and answers