Table of Contents
Summary of Contents for ElectSys Emerald ICE
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Page 1: Telephone System
This manual is provided to you by ElectSys; a certified dealer that installs and supports Tadiran systems. Call us at 717-665-2141 or visit www.electsys.biz Emerald ICE Digital Key Telephone System Flash Voicemail User Guide... - Page 2 The information contained in this document is proprietary and is subject to all relevant copyright, patent and other laws protecting intellectual property, as well as any specific agreement protecting TADIRAN TELECOM, INC. (herein referred to as the “Manufacturer”) rights in the aforesaid information. Neither this document nor the information contained herein may be published, reproduced or disclosed to third parties, in whole or in part, without the express, prior, written permission of the Manufacturer.
- Page 3 Record of Revisions Catalogue Number Release Date Supercedes Comments Initial Release August 12, 2003 Emerald ICE Flash Voice Mail Mailbox Owner’s Guide Record of Revisions...
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Page 4: Table Of Contents
What is a Good Mailbox Greeting? ..................6-1 Reviewing Your Greeting ..................... 6-2 Deleting Your Greeting......................6-2 Recording Your Name ......................6-3 Temporary Greeting......................6-3 Review Your Temporary Greeting..................6-4 Delete Your Temporary Greeting..................6-4 Emerald ICE Flash Voice Mail Mailbox Owner’s Guide Table of Contents... - Page 5 Passwords ..........................7-1 Outcall Notification ....................... 7-1 Turn Outcall On/Off ......................7-2 Table of Contents Emerald ICE Flash Voice Mail Mailbox Owner’s Guide...
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Page 6: List Of Tables
List of Tables Table 1. Document Conventions .................... 1-4 Emerald ICE Flash Voice Mail Mailbox Owner’s Guide IST OF IGURES... -
Page 7: Introduction
The Emerald ICE Voice Flash Voice Mail is a powerful, compact voice processing system that uses state-of-the-art Digital Signal Processing hardware and software, interfaced with the Emerald ICE compact communications platform. All voice processing uses digital voice processing chips for the utmost in voice clarity and reliability. -
Page 8: Capabilities
If you are busy in your office or away on a business trip, customers, vendors, or other employees can leave you detailed messages in your voice mailbox. Since the mailbox is password-protected, these messages are completely confidential. Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... -
Page 9: Document Overview
Chapter 6: Additional Operations - this chapter provides instructions on how to change your mailbox greeting, review your greeting, delete your greeting, record your name, and how to record, review and delete a temporary greeting. Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... -
Page 10: Document Conventions
Indicates an informational note associated with a procedure, action or item. Keystroke Keys (i.e. 1, 9 e) Indicates a keystroke from a keyboard. Applicable Documents The following documents should be available. Emerald ICE Flash Voice Mail Installation Manual Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... -
Page 11: Learning The System
Pressing * allows you to skip personal greetings and introductory prompts. It gets you directly to the recording tone. While listening to a prompt, press * to ʺback upʺ to the previous menu. At the Main Menu, press * to disconnect. Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... -
Page 12: Interrupting The Prompts - Dial Ahead Function
Chapter 3-Getting Started and Chapter 4-Basic Operation. After you have practiced using the system for a short while, read the remainder of this guide to learn the other features and capabilities of the system. Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... -
Page 13: Accessing Your Mailbox
“The mailbox is not empty.ʺ You are then returned to the mailbox Main Menu. Press 1 if you wish to listen to the new message. Press ** to hang up. Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... -
Page 14: Basic Operations
Send a Copy Allows you to forward a copy of the message to another subscriber. When you send a copy, you have the option to send the copy with or without introductory comments. Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... -
Page 15: Playback Controls
Save the message in your mailbox for future reference. Delete the message and confirm deletion by pressing #. Reply to the message. Message information. Send a copy. Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... -
Page 16: Skip A Message
If the message needs to be acted on later, it may be saved. Saved messages are kept in a separate queue. They will be played after new messages. 1 Reviewing → 2 → Message is saved Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... -
Page 17: Delete A Message
Send a Call Directly to Voice Mail A user can send a call directly to another mailbox as follows: → → Dial extension or Hang Up DSS Key → Voice Mail Button Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... -
Page 18: Message Information
You can send copies of messages that are received in either the voice mail mode or telephone answering mode. 1 Listen to → → 1 Send With → Record → Enter the Comments Comments# Destination # Message 2 Send Without → Enter the Comments Destination # Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... -
Page 19: Sending A Message
If you have selected the wrong destination, press the * key and enter a new destination number. 6. Press * if there are no more destinations, or continue from step 5. Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... -
Page 20: Additional Operations
To change your mailbox greeting: 1. Press 3 at the Main Menu for Personal Options. 2. Press 1 for Greetings. 3. Press 2 for Record. Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... -
Page 21: Reviewing Your Greeting
To delete your mailbox greeting: 1. Press 3 at the Main Menu for Personal Options. 2. Press 1 for Greetings. 3. Press 3 for Delete. 4. Press 2 for Mailbox Greeting. Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... -
Page 22: Recording Your Name
1. Press 3 At the Main Menu for Personal Options. 2. Press 1 for Greetings, and then press 2 for Record. 3. Press 3 for Temporary Greeting. 4. Record the greeting, and then press #. Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... -
Page 23: Review Your Temporary Greeting
Delete Your Temporary Greeting To delete your temporary greeting: 1. Press 3 at the Main Menu for Personal Options. 2. Press 1 for Greeting, then press 3 for Delete. 3. Press 3 for Temporary Greeting. Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... -
Page 24: Outcall Notification
You can use the optional outcall notification feature to have the system call your pager and notify you that a new message has been received in your mailbox. Your system administrator will set up your notification schedule and program your pager number. Emerald ICE Flash Voice Mail Mailbox Owner’s Guide... - Page 25 If outcall notification is off, this procedure turns it on. To Turn Outdial ON or OFF: 1. Press 3 from the Main Menu for Personal Options. 2. Press 3for Outcall Notification, and then press 1. Emerald ICE Flash Voice Mail Mailbox Owner’s Guide...
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