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Ground Control MSS User Manual

Mobile satellite internet system
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MAGELLAN MSS - Mobile Satellite Internet System
MAGELLAN MSS Users Manual
Updated 3/30/2006

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  • Page 1 MAGELLAN MSS - Mobile Satellite Internet System MAGELLAN MSS Users Manual Updated 3/30/2006...

  • Page 2: Table Of Contents

    ROUTER/WI-FI CONFIGURATION................25 CONFIGURING EMAIL ACCOUNTS ............... 25 OPTIMIZATION......................26 APPENDIX A – EXPLANATION OF MAGELLAN ADMIN WINDOW....27 APPENDIX B – CONFIGURING THE ROUTER ............. 34 APPENDIX C – TROUBLESHOOTING WI-FI CONNECTIONS ......39 APPENDIX D - UPDATE MOBILE SOFTWARE............. 40 APPENDIX E –...

  • Page 3: Introduction

    – SYSTEM ACTIVATION MANUAL (Dealer Only) Configuration and activation of the MAGELLAN system by a certified installer, after the unit has been physically installed. MAGELLAN FEATURES • Automatic self-pointing mobile satellite Internet dish. • High-speed Internet access anywhere you park and have a clear view of the southern sky.

  • Page 4: System Overview

    Press a button and 3 to 7 minutes later, you’ve created a High-Speed Internet connection within about a 100’ radius around your vehicle. Connect as many computers as you like and use the MAGELLAN just like any other Internet connection you use at the office. Freedom to work or play …anywhere,...
  • Page 5 The Magellan .95 meter system will support the fastest speeds available. CROSS PLATFORM COMPATIBLE You may connect any kind of computer to the MAGELLAN system either directly by Ethernet Cable to the router, or by wireless connection if your computer has a wireless...
  • Page 6 Wireless (or Wi-Fi) is a great feature allowing you to work anywhere inside, or outside (within range) of the rig. You also don’t need to connect anything. The MAGELLAN is completely self-contained and will create a Local Area Network at the touch of a button.

  • Page 7: Magellan System Components

    MAGELLAN SYSTEM COMPONENTS The MAGELLAN is made up of 4 components: 1. The Automatic Pointing Satellite Dish on the roof 2. The MAGELLAN Remote Control Panel 3. The Wireless Router 4. The HughesNet DW7000 or DW7700 Satellite Modems THE MAGELLAN AUTOMATIC POINTING SATELLITE DISH...
  • Page 8 The MAGELLAN .74 meter system stands 48” high when deployed, and stows to 13” for traveling. The MSS .95 meter system stands approximately 54” high. Height (stowed) – 14” Length (stowed) – 59” Width (stowed) – 53” Weight – 85lbs The .95 meter systems allows for...
  • Page 9 By pressing one of the buttons on the MAGELLAN Remote Panel you can “Find Satellite” or “Stow Dish” without the need of a computer. The MAGELLAN is a self- contained system and does not require computer intervention to create a local area network.
  • Page 10 THE WIRELESS (Wi-Fi) ROUTER The Magellan ships with a Linksys Wireless G Router that connects as many computers to the dish it as you like, either directly by Ethernet cable or by Wireless connection (use of a hub is needed for more than 3 directly connected computers).
  • Page 11 MAGELLAN (by simply unplugging it from the power bar) and this will not affect your Internet connectivity. Of course the dish must have acquired satellite before it can be unplugged.

  • Page 12: Standard Operation

    Please refer to Appendix A on “Compass Calibration” on how to perform this calibration. All of the components of the MAGELLAN are normally plugged into the same power bar. This is good when you need to complete reboot the whole system. Simply turn off/on the power bar.
  • Page 13 This booting process is actually the MAGELLAN system waiting for the DW7000 HughesNet modems to boot. Once the modems are read by the MAGELLAN, only the Power light will remain on but the other lights will stop blinking.

  • Page 14: Using The Magellan Administrative Screen

    Or forget the wire and use a wireless Ethernet cable to any of router ports 1-4. card from any computer. For Instructions in configuring you computer’s network settings to connect to the MAGELLAN network, please review the section titled “Connecting Computers”. OPEN A BROWSER...
  • Page 15 Open a browser and type in 192.168.1.2 on the Address line to access the MAGELLAN Administrative Screen. The MAGELLAN Admin window will appear. (If it does not appear, check that all cables are connected, reboot everything and try again). Note that the “Find Satellite”, “Stow Dish” and “Stop” button at the bottom of the Admin window.
  • Page 16 You may override GPS and Vehicle Heading and the size of your search window if you think the MAGELLAN is not pointing correctly. Overriding commands are explained in Appendix A of this manual.

  • Page 17: The Dw7000 Hughesnet (Direcway) Modem Status

    STATUS The DW7000 are the satellite modems that connect your network to the Internet via HughesNet services. And similar to the MAGELLAN Mobile Satellite System, the DW7000 is web accessible, and will show your current state of connectivity to HughesNet.
  • Page 18 A helpful trick in troubleshooting an Internet connection is to click on the error itself. It will open up an explanation window showing what problem is actually happening. If you want to get information about your satellite connection, click on the round “System Info”...

  • Page 19: Connecting Computers

    Static Routing is beyond the scope of this manual. Every computer connecting to the MAGELLAN network must be able to receive an IP address automatically. In networking terms, this is called “DHCP” and is a function of the Router.
  • Page 20 If you connect by Ethernet sometimes and Wireless other times, then you must set network settings for both types of connections. Double Click on “Internet Protocol (TCP/IP) from the window that appears (to make the window below appear). Make sure to check the box that will bring up your network connection on the task bar as show as a nifty trick to observer your connectivity.
  • Page 21 DIRECT ETHERNET CONNECTION If you have set your Network settings to “Obtain and IP address automatically”, then there is nothing more you have to do. You may connect to the MAGELLAN network. Reboot your computer if you are having troubles connecting.
  • Page 22 WIRELESS CONNECTION If you are connecting by wireless card from your computer, you may sometimes be presented one or more wireless connection if more than one access point is located in your vicinity. You may also be presented by a login name and password if your wireless network is password protected.
  • Page 23 ACCESSING THE MAGELLAN WIRELESS SYSTEM STEP 1 – Open up the Control Panel STEP 2 – Open up “Network” or “Network Connections” from the control panel...
  • Page 24 The Wireless Network Connection screen will list ALL available Wi-Fi connections you may connect to. In this case, there are two networks to choose from. Notice that CICWIRELESS is unsecured. We named our Access Point “MyMobileNet” so this is the network you will connect to. Simply double click on the box to bring up a password screen seen below.

  • Page 25: Router/Wi-Fi Configuration

    Now if the MAGELLAN dish is up and online, simply open a browser and start surfing the Internet. If the MAGELLAN is not online, you may access the MAGELLAN administrative screen (192.168.1.2) or the Router at (192.168.1.1), or the DW7000 modems at (192.168.0.1) from any browser window.

  • Page 26: Optimization

    There are several FLASH programs that will easily guide you through this process. OPTIMIZATION It is wise to optimize all client computers connected to the MAGELLAN system to take advantage of web acceleration and other speed accelerators of HughesNet. Please visit http://www.groundcontrol.com/supportdirecway.htm...

  • Page 27: Appendix A - Explanation Of Magellan Admin Window

    MAGELLAN Admin Window BETA ADMIN SCREEN The MAGELLAN Administrative Screen may be reached from any connected computer by typing in 192.168.1.2 on any browser. On the above screen, the HughesNet DW7000 modems shows a Signal Quality of 11 (anything under 31 is offline), the current Status of the dish (Stowed), and the angles of Azimuth, Elevation and Skew.
  • Page 28 Modems” link on the Status Window. If the Hughes DW7000 administration screen does not appear, then check to see the modems are connected to the Linksys router and reboot the Magellan by unplugging it from the power bar. OVERRIDE Clicking on this link in the Input Data Window brings up the screen below.
  • Page 29 Simply enter you GPS location and press on Calculate. OVERRIDING SATELLITE TRANSPONDERS The “SATELLITE:” item in the override screen is normally used for advanced cross-pol alignments. Please refer to the MAGELLAN Activation Manual for more information on cross-pol and switching satellite transponders. OVERRIDING THE VEHICLE HEADING If the dish is searching the wrong part of the sky, you on-board compass my be giving the MAGELLAN wrong information.
  • Page 30 TX:6 RX:3 – This is the actual status of the DW7000 modems. For a list of what TX and RX stats codes means, visit APPENDIX B Version – This shows the current flash programming the Magellan is using. For instructions on upgrading your Magellan to the most recent version, please visit Appendix D –...
  • Page 31 HUGHES MODEMS This link opens the HughesNet DW7000 Administrative screen. Note how the DW7000 window on the same screen as the MAGELLAN Admin Window. You may always bring up the DW7000 screen on a different browser window. Simply type in 192.168.0.1 to access this screen.
  • Page 32 SET UP SCREEN This link on the MAGELLAN Status Window shows default IP address for your DW7000 and MAGELLAN systems. You may need to make changes to this screen if your customer has a Static IP address. COMPASS CALIBRATION The compass should have already been calibrated by your installer… But there may come a time where you think the compass could be better set for normal operation.
  • Page 33 REMOVING THE ANNOYING CLICKING SOUND ON REFRESH The MAGELLAN Admin Window is constantly refreshing itself and this makes an annoying clicking sound. This is an Internet Explorer oddity, but the good news is that this sound may be deactivated. To do so, open up the Windows Control panel (from the START button) and select Sounds and Audio Devices (XP) or Sounds and Multimedia (Windows 95-98-2000).

  • Page 34: Appendix B - Configuring The Router

    The Linksys default setting is DHCP, which means it will assign any connected computer an IP address, which is the standard installation for the MAGELLAN. To start…Check to see that your computer is connected directly to the Router via an Ethernet cable, (or by wireless device).
  • Page 35 You may want the ability to create a Wi-Fi Hot-Spot for connecting their computer to the Magellan system from anywhere inside (or outside) the vehicle. And then again, you may not. To turn off the Wi-Fi feature of the MAGELLAN access the screen below:...

  • Page 36: Changing The Wireless Channel

    NAMING YOUR WI-FI CONNECTION You will want to name your Wireless Access Point. The name you choose for your access point will broadcasted and displayed to any computer trying to locate a wireless network to connect to. CHANGING THE WIRELESS CHANNEL...
  • Page 37 You may choose one of eleven wireless channels. The standard channel out of the box is 6. Use the pull down window to select a different channel. This action will not hide your network from view to those on different channels, but may help if you have interference from other networks transmitting on the same channel.
  • Page 38 Write Down the Passwords for later use, or copy and paste them to a document or text file for cutting and pasting later. Remember, these passwords are only for those who want to connect to the Wi-Fi router. If you forget the passwords, you’ll need to directly connect to the Wi-Fi router with an Ethernet cable.

  • Page 39: Appendix C - Troubleshooting Wi-Fi Connections

    Make sure your computer’s network settings are correct (review the section on “Connecting Computers”), and reboot your computer. Try rebooting the MAGELLAN system via the Power Bar to reset the router. Sometimes the router will simply lock up and it needs a power reboot.

  • Page 40: Appendix D - Update Mobile Software

    From time to time, Ground Control will make available new software to update your dish electronics. The upgrades are always free and may be downloaded automatically while the dish is online or from the Ground Control support pages of the MAGELLAN system. AUTOMATIC MAGELLAN FLASH UPDATE While you’re online, open up the MAGELLAN Main screen by typing in 192.168.1.2 in...
  • Page 41 MANUAL MAGELLAN FLASH UPDATE If you are not able to use the Automatic update for one reason or another, you can download the updater software from the Ground Control website and perform the update using software. Below are step-by-step instructions for properly updating your mobile system software.
  • Page 42 IMPORTANT – Test the connection to the dish by typing in 129.168.1.2 to make sure your dish is responding. STEP 4 – Run the Updater Program Inside the folder you just unzipped, run the Update program AutoUpdate.exe. You may wish to read the Revision History file to show you what changes have been made to this version of software.
  • Page 43 The AutoUpdate window will appear with the IP address 192.168.1.2 already in the window. This is the IP address of the mobile satellite dish. Make sure that the folder you are looking at is the correct folder. Use the pull down window to change it if you need to.
  • Page 44 (If you don’t see progress here and the program times out, make sure that you disable Zone Alarm or other firewall that keeps programs from accessing the Internet) Click on OK. STEP 5 – Reboot the dish Unplug the dish power. Wait 15 seconds and then plug the power back in. Refresh the Dish Administrative window.

  • Page 45: Appendix E - Emergency Stow

    If you do not have power to the dish, please review the other Manual Stow Procedures 2, 3 and 4 below. • Reboot the entire MAGELLAN system via the power bar and try again using the Remote Control Panel Stow button or the Administrative screen on the computer.
  • Page 46 MANUAL STOW PROCESS 4 – The worst of all scenarios is actually removing the MAGELLAN. There are only 6 nuts that hold the MAGELLAN to the mounting plate. Unscrew these nuts and the entire dish may move freely on the roof. You may strap it down on the roof.

  • Page 47: Appendix X - Troubleshooting

    If you believe your dish is searching the wrong part of the sky, you may “override” the compass heading and enter your own heading on the MAGELLAN admin. Please refer to Appendix A on “Overriding Vehicle Heading”. You may want to perform a compass calibration…...
  • Page 48 60 HZ noise.) When the power is turned off on the keypad the mss is reset by the software. This allows the unit to clear its memory when the customer turns it off from the keypad.

  • Page 49: Magellan Specifications

    MAGELLAN SPECIFICATIONS BANDWIDTH SERVICE (Via HughesNet) Download Speed…………………….. Normally 400 to 1500 Kbps Upload Speed…….………………….. Normally 30 to 100 Kbps Public IP Address……………………. Optional Protocol………………………………. TDMA VOIP Phone Service………………… Included SATELLITE DISH (Both .74 and .95 systems) Satellite Acquire Time (from stowed)..

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