Acer Iconia W4 User Manual

Acer Iconia W4 User Manual

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Summary of Contents for Acer Iconia W4

  • Page 1 User’s Manual...
  • Page 2 This revision: 2013 Sign up for an Acer ID and enable Acer Remote Files Open the Acer Portal from the Start screen to sign up for an Acer ID or sign in if you already have an Acer ID. There are three great reason for you to get an Acer ID: •...
  • Page 3: Table Of Contents

    Checking the battery level......33 Taking care of your AC adapter ....6 Battery-low warning ........33 Cleaning and servicing........ 6 Micro USB Your Acer tablet PC tour HDMI Micro Tablet PC..........8 Top view ............. 8 Frequently asked questions Left/right views .........
  • Page 4: Getting Started

    • Useful information on caring for your computer and your health • Where to find the power button, ports and connectors • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using Acer’s bundled software...
  • Page 5: First Things First

    First things first - 5 I R S T T H I N G S F I R S T We would like to thank you for making this Acer tablet your choice for meeting your mobile computing needs. Your guides...
  • Page 6: Taking Care Of Your Computer

    6 - First things first Taking care of your computer Your computer will serve you well if you take care of it. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator. •...
  • Page 7 First things first - 7 If either of the following occurs: • The computer has been dropped or the body has been damaged; • The computer does not operate normally Please refer to Frequently asked questions on page...
  • Page 8: Your Acer Tablet Pc Tour

    8 - Your Acer tablet PC tour O U R C E R T A B L E T T O U R After setting up your tablet as illustrated in the Setup Guide, let us show you around your new Acer computer.
  • Page 9: Left/Right Views

    Your Acer tablet PC tour - 9 Left/right views No. Item Description Microphone Internal microphone for sound recording. Volume key Press to increase or decrease volume. Insert a straightened-out paperclip into the Reset pinhole hole to reboot the tablet. HDMI Micro...
  • Page 10: Front View

    10 - Your Acer tablet PC tour No. Item Description Connects to audio devices Headset/speaker (e.g., speakers, headphones) or a headset jack with microphone. Note You should use the supplied adapter, or a compatible charger rated at more than 10 W, to charge your tablet.
  • Page 11: Back View

    Your Acer tablet PC tour - 11 Note Display orientation may be fixed when apps designed for a specific orientation are running. These include games and other full-screen apps. When making video calls, you should always hold the tablet in landscape orientation.
  • Page 12: Recovery

    Windows tools, or the recovery backup. Note Acer Recovery Management is only available with a pre-installed Windows operating system. Important We recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible.
  • Page 13 Recovery - 13 1. Open the Search charm and type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Create Factory Default Backup. The Recovery Drive window opens. Make sure Copy contents from the recovery partition to the recovery drive is selected.
  • Page 14: Creating A Drivers And Applications Backup

    USB storage drive or, if your computer features a DVD recorder, one or more blank recordable DVDs. 1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Create Drivers and Applications Backup.
  • Page 15 Recovery - 15 • If you are using a USB drive, make sure your USB drive has enough capacity before continuing. • If using DVDs, it will also show the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs.
  • Page 16: Recovering Your System

    16 - Recovery Recovering your system To recover your system: 1. Perform minor fixes. If only one or two items of software or hardware have stopped working correctly, the problem may be solved by reinstalling the software or the device drivers. To reinstall software and drivers that were pre-installed at the factory, see Reinstalling drivers and applications on page...
  • Page 17 • From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. • Click Reinstall Drivers or Applications. • You should see the Contents section of the Acer Resource Center. • Click the install icon for the item you want to install, then follow the onscreen instructions to complete the installation.
  • Page 18: Returning To An Earlier System Snapshot

    18 - Recovery Returning to an earlier system snapshot Microsoft System Restore periodically takes a 'snapshot' of your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again.
  • Page 19: Recovering From Windows

    Recovery - 19 Recovering from Windows Start Acer Recovery Management: • From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. Two options are available, Restore Factory Settings (Reset my PC) or Customized Restore (Refresh my PC).
  • Page 20 20 - Recovery Restore Factory Settings with Acer Recovery Management 1. Click Restore Factory Settings. Caution: 'Restore Factory Settings' will erase all files on your hard drive. 2. The Reset your PC window opens. Images for reference only. 3. Click Next, then choose how to erase your files: a.
  • Page 21 Recovery - 21 6. After the recovery has finished, you can start using your computer by repeating the first-start process. Customized Restore with Acer Recovery Management 1. Click Customized Restore (Retain User Data). 2. The Refresh your PC window opens.
  • Page 22: Recovering Your System

    E C O V E R I N G Y O U R S Y S T E M Note This section may not apply to your model. Some Acer apps may not be recovered when you reinstall Windows 8.1. To install any apps that you require, please download them from the Windows Store.
  • Page 23: Connecting To The Internet

    Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. Acer notebook computers feature an Airplane mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network on/off or control what is shared over the network.
  • Page 24: 24 - Using A Bluetooth Connection

    24 - Using a Bluetooth connection S I N G A L U E T O O T H C O N N E C T I O N Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices.
  • Page 25: Adding A Bluetooth Device

    Using a Bluetooth connection - 25 4. Select the Allow Bluetooth devices to find this computer check box, click Apply, and then click OK. Adding a Bluetooth device Every new device must first be "paired" with your computer’s Bluetooth adapter. This means it must first be authenticated for security purposes.
  • Page 26 26 - Using a Bluetooth connection Tap the device you want to add. A code displays on your computer, which should match the code displayed on your device. Select Yes. Then, accept the pairing from your device. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN.
  • Page 27 Using a Bluetooth connection - 27 click on View devices and printers. Tap and hold on your device and select Advanced Operations > Connect to operation window. The operation window enables you to play music and audio from your device through your computer, send files to your device and change Bluetooth settings.
  • Page 28 28 - Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you’re traveling • How to get the most out of your battery...
  • Page 29: Securing Your Computer

    Securing your computer - 29 E C U R I N G Y O U R C O MP U TE R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Using passwords Passwords protect your computer from unauthorized access.
  • Page 30 30 - Securing your computer • Type the User Password and press <Enter> to use the computer. If you enter the password incorrectly, a warning message appears. Try again and press <Enter>. Important You have three chances to enter a password. If you fail to enter the password correctly after three tries, the system halts.
  • Page 31: Battery Pack

    Battery pack - 31 A T T E R Y P A C K The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter.
  • Page 32: Optimizing Battery Life

    32 - Battery pack Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack.
  • Page 33: Checking The Battery Level

    Battery pack - 33 Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears.
  • Page 34: Ports And Connectors

    34 - Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer...
  • Page 35: Micro Usb

    Micro USB - 35 U SB I C R O The USB (Universal Serial Bus) port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources. The Micro USB port provides a compact port that is compatible with USB 2.0 devices.
  • Page 36: Hdmi Micro

    36 - HDMI Micro H D M I M I C R O HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.
  • Page 37 - 37 Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 8.1 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information...
  • Page 38: Frequently Asked Questions

    38 - Frequently asked questions R E Q U E N TL Y A S K E D Q U E S T I O N S The following is a list of possible situations that may arise during the use of your computer.
  • Page 39 Frequently asked questions - 39 • The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and deselect the Mute all option. • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar.
  • Page 40: Requesting Service

    3. Exit the BIOS utility and save changes. The system will reboot. Note To activate the BIOS utility, press <Fn> + <2> when you see the Acer logo during boot up. For detailed information on the recovery process, <cross-reference to Recovery chapter>.
  • Page 41 Frequently asked questions - 41 If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please visit Before you call Please have the following information available when you call Acer for online service, and please be at your computer when you call.
  • Page 42: Tips And Hints For Using Windows 8.1

    F r e qu e nt ly a sk 42 - Frequently asked questions Tips and hints for using Windows 8.1 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key;...
  • Page 43: Can I Boot Directly To The Desktop

    Frequently asked questions - 43 Can I boot directly to the desktop? Yes, you can, just follow these steps: 1. Go to the desktop. 2. Tap and hold the taskbar until you see the square outline. Select Properties from the menu that opens when you remove your finger. 3.
  • Page 44: How Do I Personalize My Computer

    44 - Frequently asked questions Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, swipe the right-hand edge of the screen inwards and tap Settings >...
  • Page 45 Frequently asked questions - 45 3. Choose which days the alarm should go off. 4. Select the notification. 5. Save the alarm by tapping the Save icon in the upper right-hand corner. Delete Save Hour Minutes Note The alarm will only sound if your computer is awake at the set time. How do I move tiles? Tap and hold a tile to select it, then drag it to the place on Start that you want it to appear.
  • Page 46: Where Are My Apps

    46 - Frequently asked questions How do I close an app? Swipe the window downwards from the top to the bottom of the screen. You need to swipe the window past the half-way point of the screen. Can I change the screen resolution? Swipe the right-hand edge of the screen inwards and tap Search, tap the text box to open the onscreen keyboard and start typing 'Control Panel' to display the results;...
  • Page 47: What Is A Microsoft Id (Account)

    Frequently asked questions - 47 How do I install apps? You can download Windows Store apps from Store. You will need to have a Microsoft ID to purchase and download apps from Store. I can't find apps like Notepad and Paint! Where are they? Swipe the right-hand edge of the screen inwards and tap Search, type the name of the app you would like to open using the pop-up keyboard.
  • Page 48: How Do I Add A Favorite To Internet Explorer

    Swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > Update & recovery > Windows Update. Tap Check now. Where can I get more information? For more information please visit the following pages: • Windows 8 and 8.1 tutorials: • Support FAQs:
  • Page 49: Troubleshooting

    R E Q U E N T LY Frequently asked questions - 49 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself;...
  • Page 50 50 - Frequently asked questions Error messages Corrective action Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center. Press <Fn> + <2> (during POST) to enter the Memory size BIOS utility, then press Exit in the BIOS utility mismatch...
  • Page 51: Internet And Online Security

    Internet and online security - 51 N T E R N E T A N D O N L I N E S E C U R I T Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the Internet (see Security on page 55).
  • Page 52 52 - Internet and online security Internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the Internet (this requires a ‘micro-filter’...
  • Page 53: Network Connections

    Internet and online security - 53 Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an Internet connection.
  • Page 54 54 - Internet and online security services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host computer to the access point (see illustration below); this type of cable may also be used to connect peripheral devices to the access point.
  • Page 55: Surf The Net

    Security You are probably eager to explore everything the Internet has to offer. In order for you to be safe online, Acer has pre-installed McAfee Internet Security Suite on your computer. McAfee Internet Security Suite runs quietly in the background to block today’s complex threats and protect your identity when you shop,...
  • Page 56 Note Acer guarantees that your computer was 100% virus free at the time of purchase and does not cover damages due to viruses. What is spyware? Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the Internet, often without you knowing it.
  • Page 57 Internet and online security - 57 would allow it (i.e. a game connecting to a multi-player server or an encyclopaedia making a content update). How to protect your computer Cybercrime prevention can be straight-forward - when armed with a little technical advice and common sense, many attacks can be avoided.
  • Page 58 A complete version of McAfee Internet Security Suite is pre-installed on your Acer system. It includes a free trial subscription to protection updates. Make sure you Activate it! Choose strong passwords and keep them safe Passwords are a fact of life on the Internet today;...
  • Page 59 Internet and online security - 59 of your online accounts, one of the first steps you can take is to change your password. Protect your personal information Exercise caution when sharing personal information such as your name, home address, phone number, and email address online. To take advantage of many online services, you will inevitably have to provide personal information in order to handle billing and shipping of purchased goods.
  • Page 60 60 - Internet and online security • Pay attention to privacy policies on Web sites and in software. It is important to understand how an organization might collect and use your personal information before you share it with them. • Guard your email address. Spammers and "phishers" sometimes send millions of messages to email addresses that may or may not exist in hopes of finding a potential victim.
  • Page 61 Internet and online security - 61 that something bad may have happened and you should take necessary action. Protect your computer with Windows security tools Windows provides a variety of protection applications. Windows Updates If you have an active Internet connection, Windows can check for important updates for your computer and install them automatically.

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