A330 USB BLUETOOTH DONGLE Using your Jabra A330 page 2 Install Jabra PC Suite page 3 Jabra Control Center page 6 Cisco IP Communicator page 8 Jabra Device Firmware Updater page 9...
A330 and then press the Multifunction Button on either your headset or Jabra A330 to connect them. There should now be a solid green light on the Jabra A330. For more information, consult section 6 “How to pair the dongle with a headset”...
Install Jabra PC Suite Q: Installation does not begin A: You already have a version of Jabra PC Suite on your PC. Remove it first by using “Add or Remove Programs” in Windows Control Panel. Q: If reinstallation fails A: Close all Jabra applications and remove the existing version of Jabra PC Suite entirely using “Add or Remove Programs”...
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If you still have a problem, you may need to check that Skype has granted access to your Jabra software. Click in the Skype “Tools” menu, select “Options” and then “Privacy” in the sidebar. Click on “Manage other programs’ access to Skype”.
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Click on the Jabra icon with SKYPEINTERFACE.EXE and then click on the Change button. Select “Allow the program to use Skype” and then click “OK” to make sure that Skype will grant access to your Jabra software.
Q: I don’t have any Audio in Skype A: Make sure that your Jabra A330 is the default Sound Card in Skype. Click in the Skype “Tools” menu, select “Options” and then “Audio Settings” in the sidebar. Make sure that Jabra A330 is selected as both Microphone and Speakers.
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“Jabra Device Service”). If the checkbox is not marked, your default softphone will be MS Office Communicator. Q: What does “Clear Pairing List” mean? A: If you click on this button, your Jabra A330 will be reset to its factory settings. You will have to pair it again with your headset.
Q: Can I pair my Jabra A330 with more than one headset? A: Yes, your Jabra A330 can remember up to 8 devices. But you can only use 1 headset at a time. Cisco IP Communicator Q: No Audio in the headset A: Select All Programs->Cisco IP Communicator->...
If you are using a laptop PC, make sure that it is connected to a power source in order to prevent it from running out of battery power during the update process. Start the “Jabra Device Firmware Updater” from All Programs->Jabra->Jabra PC Suite->Jabra Device Firmware Updater. Select Jabra A330 as the device and click on “Next”.
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Use the Browse button to tell the Jabra Device Firmware Updater where to find the .dfu file you downloaded and click the “Next” button. If the Windows “Found New Hardware Wizard” starts, then select “Yes, this time only”, and click on “Next”.
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Wait while the Wizard searches… Select the newest version of “Jabra A330 DFU Mode”, and click on “Next”. Click on “Finish” when the “Windows Found New Hardware Wizard” is done. Click on “Next” in the Jabra Firmware Updater.
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Do not disconnect your Jabra A330 while the update is in progress. This can result in irreparable damage to your Jabra A330. The JabraDevice Firmware Updater will now download the full firmware update and install it. When the update is installed, click on “Finish”. If you wish, you can...
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