ZyXEL Communications ZyWALL USG 300 User Manual page 938

Chapter 57 Troubleshooting
I cannot get the firmware uploaded using the commands.
The Web Configurator is the recommended method for uploading firmware. You
only need to use the command line interface if you need to recover the firmware.
See the CLI Reference Guide for how to determine if you need to recover the
firmware and how to recover it.
My packet capture captured less than I wanted or failed.
The packet capture screen's File Size sets a maximum size limit for the total
combined size of all the capture files on the ZyWALL, including any existing
capture files and any new capture files you generate. If you have existing capture
files you may need to set this size larger or delete existing capture files.
The ZyWALL stops the capture and generates the capture file when either the
capture files reach the File Size or the time period specified in the Duration field
expires.
My earlier packet capture files are missing.
New capture files overwrite existing files of the same name. Change the File
Suffix field's setting to avoid this.
I cannot see some dashboard widgets after I upgrade the firmware.
You need to clear your browser's cache. For example, if you use Internet Explorer
on Windows XP, you can do this by following the steps:
Select Tools > Internet Options from your browser.
1
In the Internet Options screen, click the Delete button in the Browsing
2
history section.
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ZyWALL USG 300 User's Guide