Tips And Troubleshooting; Tips For Wireless Network Connections; I See The Picture But I Do Not Hear Any Sound; My Remote Is Not Working - NETGEAR NeoTV PRIME Getting Started Manual

Tips and Troubleshooting

Tips for Wireless Network Connections

1. Place your player within range of your wireless network.
For best wireless reception, avoid enclosing your player in a cabinet.
You can use Wi-Fi Protected Setup (WPS), or you can select your network and enter its
password using the onscreen setup guide.
2. If you do not receive a strong signal during the onscreen setup, rotate your player or move it
closer to your router.

I See the Picture but I Do Not Hear Any Sound

1. Make sure that your NeoTV and your TV are not muted.
2. Increase the volume on the TV.
3. Increase the volume on the cable or satellite box if you are using one.

My Remote Is Not Working

1. Check to see if the batteries are installed correctly.
2. Replace the batteries.
3. Try pairing the remote by following steps in Remote Control Pairing
16
on page 15.