Clearing Cache Of Java And Web Browsers - Hitachi MK-96RD621-08 User Manual

Storage navigator
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The Web browser is incorrectly displayed
because the GUI items such as labels and icons
cannot be downloaded properly.
The part of the buttons cannot be displayed,
which is out of the window.
The Web browser is forcibly (abnormally) closed.

Clearing Cache of Java and Web Browsers

When an error occurs on Storage Navigator, clear cache of both Java and Web
browser to solve the problem if necessary.
For JRE 1.4: To clear cache, click Clear on the upper right of the Cache
dialog box of the Java(TM) Plug-in Control Panel (see JRE 1.4).
For JRE 5.0 or JRE 6.0: To clear cache, click Delete the temporary files
on the bottom of the General dialog box of the Java Control Panel.
For Internet Explorer: To clear cache, select Tools and Internet Options
from the menu bar of Internet Explorer, and then click the General tab.
Click Delete Files in the middle of the General dialog box.
For Mozilla: To clear cache, select Edit and then Preferences from the
menu bar of Mozilla. In the displayed dialog box, click Advanced and
Cache, and then click Clear Cache.
6-12
Hitachi Universal Storage Platform V/VM Hitachi Storage Navigator User's Guide
Error Condition
Troubleshooting
Probable Cause / Recommended Action
When you use the Storage Navigator on the
Japanese Mozilla, enter the following commands
using the X Server Emulator. Log out from the
Storage Navigator once, and then log in to the
Storage Navigator again.
B Shell:
LANG=C
export
LANG
C Shell:
setenv
LANG C
If a "java_vm" process and a "mozilla" process
remain abnormally because of the hang-up of the
Mozilla, the Storage Navigator performance
becomes abnormal. If this occurs, you must delete
the abnormal processes first before you can
continue the Storage Navigator operations.

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