Symbol Spectrum24 User Manual
Symbol Spectrum24 User Manual

Symbol Spectrum24 User Manual

Wireless lan adapter/pc card/pci adapter
Hide thumbs Also See for Spectrum24:
Table of Contents

Advertisement

Spectrum24 Wireless LAN Adapter
LA-4121 PC Card and
LA-4123 PCI Adapter
Users Guide
72E-51753-01
Revision B
April 2003
www.symbol.com

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Spectrum24 and is the answer not in the manual?

Questions and answers

Summary of Contents for Symbol Spectrum24

  • Page 1 Spectrum24 Wireless LAN Adapter LA-4121 PC Card and LA-4123 PCI Adapter Users Guide 72E-51753-01 Revision B April 2003 www.symbol.com...
  • Page 2 Copyright © 2003 by Symbol Technologies, Inc. All rights reserved. No part of this publication may be modified or adapted in any way, for any purposes without permission in writing from Symbol. The material in this manual is subject to change without notice.
  • Page 3: About This Document

    About This Document Reference Documents This Reference Guide refers to the following documents: Part Number Document Title 72E-51751-01 Spectrum24 AP-4100 Series Access Point Product Reference Guide 72E-56316-01 Spectrum24 AP-4131 Access Point Product Reference Guide Conventions Keystrokes are indicated as follows: ENTER identifies a key.
  • Page 4 This document uses the following icons for certain conditions or types of information: Indicates tips or special requirements. Indicates conditions that can cause equipment damage or data loss. Indicates a potentially dangerous condition or procedure that only Symbol- trained personnel should attempt to correct or perform. Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 5: Table Of Contents

    Installing and Configuring the Driver in Windows 98SE ..15 4.1 Installing the Spectrum24 Driver in Windows 98SE......16 4.2 Removing a Spectrum24 Driver in Windows 98SE ......18 4.3 Configuring the Spectrum24 Adapter in Windows 98SE ....19 Chapter 5 Installing and Configuring the Driver in Windows ME ..21...
  • Page 6 7.2 Configuring the Spectrum24 Adapter in Windows XP .....37 7.2.1 Removing a driver in Windows XP ........39 7.2.2 Installing the Driver for Use With the Windows XP Zero Config Utility ................40 Chapter 8 Installing and Configuring the Driver in Windows CE ..43...
  • Page 7 E.4.8 Info Property Page ............E-21 E.4.9 IP Status Property Page ..........E-22 E.4.10 Ping Property Page ............. E-24 E.4.11 APs Property Page ............E-25 E.4.12 Peers Property Page ............ E-26 E.4.13 Options Property Page ..........E-27 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 8 Index ......................Index-1 viii Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 9: Chapter 1 Introduction

    Introduction Chapter 1 The LA-4121 PC Card and LA-4123 PCI adapter are Spectrum24 direct- sequence (DS) products. Spectrum24 DS is a spread spectrum network operating between 2.4 and 2.5 GHz. Spread spectrum communication provides a high-capacity network within large or small environments.
  • Page 10 Introduction Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 11: About The Spectrum24 Wireless Lan Adapter

    About the Spectrum24 Wireless Chapter 2 LAN Adapter The Spectrum24 Wireless LAN (WLAN) adapter allows PC Card slot and PCI adapter slot-equipped host systems to configure, connect to and establish a Spectrum24 network. Features Include: • Multiple operating mode options for access point or peer-to-peer associations •...
  • Page 12: Operating Modes

    Spectrum24 network coverage areas. The MU starting the Ad Hoc network (the first Spectrum24 adapter transmitting a beacon) determines the channel and data rate used for the other Spectrum24 adapters within the network using the same ESSID. Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 13: Mbps Operation

    About the Spectrum24 Wireless LAN Adapter 11 Mbps Operation The Spectrum24 Wireless LAN adapter supports a maximum 11Mbps data rate. The adapter automatically shifts to a 5.5, 2 or 1Mbps data rate when unable to maintain a high quality connection at 11Mbps. When the WLAN adapter detects improved signal strength, it shifts to an increased data rate, up to the maximum 11Mbps.
  • Page 14: Power Management

    PSP performance index. Plug and Play The PCI version of the Spectrum24 WLAN adapter (model LA-4123) supports Plug and Play systems. This allows a computer to recognize the PCI adapter, and configure the hardware interrupt, memory and device recognition addresses.
  • Page 15: Spectrum24 Pc Card Led Descriptions

    About the Spectrum24 Wireless LAN Adapter Spectrum24 PC Card LED Descriptions The LA-4121 PC Card LED illuminates during connection or data transfer to indicate the functional status of the PC Card. Status Function PC Card radio is disabled or incapable of...
  • Page 16 About the Spectrum24 Wireless LAN Adapter Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 17: Chapter 3 Hardware Installation

    Chapter 3 Preparation Before beginning the installation, verify the hardware package contains the Spectrum24 PC Card or PCI adapter. Keep the serial number in a safe place. The Symbol Support Center uses this information to reference warranty and service contract information.
  • Page 18 Hardware Installation Avoid exposing the Spectrum24 PC Card to liquids or abrasive materials. Install the PC Card when prompted to do so following the driver installation instructions specific to the operating system used. Refer to Chapters 4, 5, 6, 7 and 8 for driver installation procedures specific to the Windows 98SE, ME, 2000, XP and CE operating systems.
  • Page 19: Installing The La-4123 Pci Adapter, Driver And Mobile Companion

    PCI slot • an available interrupt (IRQ) • an available I/O port address • Spectrum24 High Rate 11 Mbps Wireless LAN Software CDROM or the software package downloaded from the Symbol Website. Spectrum24 ® Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 20 Hardware Installation If there is a version of the Spectrum24 Plus Pack utility suite in the computer, remove it using the remove programs option within the Windows Control Panel. Verify there is no existing Spectrum24 Windows driver in the system. If there is an existing Spectrum24 driver, remove the driver.
  • Page 21 Click to continue. dialog box could display at this stage of the Hardware Installation installation stating the Spectrum24 adapter has not passed Windows Logo testing to verify its compatibility with Windows XP . Click Continue Anyway. The driver and Mobile Companion files download to the desktop computer.
  • Page 22: External Antenna Connection

    Hardware Installation 3.3.1 External Antenna Connection The PCI adapter supports a desktop dual-dipole antenna. Contact a Symbol sales representative for information on the desktop dual-dipole antenna supported by the LA-4123 PCI adapter. Install the antenna parallel to the ground for optimal performance.
  • Page 23: Installing And Configuring The Driver In Windows 98Se

    Driver in Windows 98SE The Spectrum24 Windows driver ships with the Symbol Mobile Companion utility. Use Mobile Companion to view and edit Spectrum24 WLAN adapter settings. To install and configure the driver for a LA-4123 PCI adapter, refer to 3.3 Installing the LA-4123 PCI Adapter, Driver and Mobile Companion on page 11.
  • Page 24: Installing The Spectrum24 Driver In Windows 98Se

    Installing and Configuring the Driver in Windows 98SE Installing the Spectrum24 Driver in Windows 98SE If there is a version of the Spectrum24 Plus Pack utility suite in the computer, remove it using the remove programs option within the Windows Control Panel.
  • Page 25 Networks can associate to it. Refer to 4.3 Configuring the Spectrum24 Adapter in Windows 98SE on page 19. 12. Proceed to 4.3 Configuring the Spectrum24 Adapter in Windows 98SE on...
  • Page 26: Removing A Spectrum24 Driver In Windows 98Se

    Close 7. Click to restart the system when prompted by Windows 98SE. 8. Proceed to 4.1 Installing the Spectrum24 Driver in Windows 98SE on page 16 to install the latest version of the driver. Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 27: Configuring The Spectrum24 Adapter In Windows 98Se

    Networks with a signal strength of Good (3 Green bars out of 5) or better should be considered for connection. A (!) !) !) !) symbol displays to the left of networks currently out of range.
  • Page 28 A profile is a set of configuration settings used by the adapter in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various Spectrum24 network environments.
  • Page 29: Installing And Configuring The Driver In Windows Me

    Driver in Windows ME The Spectrum24 Windows driver ships with the Symbol Mobile Companion utility. Use Mobile Companion to view and edit Spectrum24 WLAN adapter settings. To install and configure the driver for a LA-4123 PCI adapter, refer to 3.3 Installing the LA-4123 PCI Adapter, Driver and Mobile Companion on page 11.
  • Page 30: Installing The Spectrum24 Driver In Windows Me

    Installing and Configuring the Driver in Windows ME Installing the Spectrum24 Driver in Windows ME If there is a version of the Spectrum24 Plus Pack utility suite in the computer, remove it using the remove programs option within the Windows Control Panel.
  • Page 31 Networks can associate to it. Refer to 5.3 Configuring the Spectrum24 Adapter in Windows ME on page 25. 12. Proceed to 5.3 Configuring the Spectrum24 Adapter in Windows ME on...
  • Page 32: Removing A Spectrum24 Driver In Windows Me

    Click OK. 5. Click to restart the system when prompted by Windows ME. 6. Proceed to 5.1 Installing the Spectrum24 Driver in Windows ME on page 22 to install the latest version of the driver. Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 33: Configuring The Spectrum24 Adapter In Windows Me

    Networks with a signal strength of Good (3 Green bars out of 5) or better should be considered for connection. A (!) !) !) !) symbol displays to the left of networks currently out of range.
  • Page 34 A profile is a set of configuration settings used by the adapter in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various Spectrum24 network environments.
  • Page 35: Installing And Configuring The Driver In Windows 2000

    Driver in Windows 2000 The Spectrum24 Windows driver ships with the Symbol Mobile Companion utility. Use Mobile Companion to view and edit Spectrum24 WLAN adapter settings. To install and configure the driver for a LA-4123 PCI adapter, refer to 3.3 Installing the LA-4123 PCI Adapter, Driver and Mobile Companion on page 11.
  • Page 36: Installing The Spectrum24 Driver In Windows 2000

    Installing and Configuring the Driver in Windows 2000 Installing the Spectrum24 Driver in Windows 2000 If there is a version of the Spectrum24 Plus Pack utility suite in the computer, remove it using the remove programs option within the Windows Control Panel.
  • Page 37 The Mobile Companion property Available WLAN Networks page displays. 11. Select an existing Spectrum24 network with good signal strength (at least 3 out of 5 bars) or better and click the icon. Connect The adapter associates to that network and the signal strength icon displays in the task tray.
  • Page 38 Installing and Configuring the Driver in Windows 2000 12. Proceed to 6.2 Configuring the Spectrum24 Adapter in Windows 2000 on page 31 if additional configuration is required for the adapter or if no networks display in the property page when Available WLAN Networks it initially displays.
  • Page 39: Configuring The Spectrum24 Adapter In Windows 2000

    Networks with a signal strength of Good (3 Green bars out of 5) or better should be considered for connection. A (!) symbol displays to the left of networks currently out of range.
  • Page 40 A profile is a set of configuration settings used by the adapter in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various Spectrum24 network environments.
  • Page 41: Installing And Configuring The Driver In Windows Xp

    Driver in Windows XP The Spectrum24 Windows driver ships with the Symbol Mobile Companion utility. Use Mobile Companion to view and edit Spectrum24 WLAN adapter settings. To install and configure the driver for a LA-4123 PCI adapter, refer to 3.3 Installing the LA-4123 PCI Adapter, Driver and Mobile Companion on page 11.
  • Page 42: Installing The Spectrum24 Driver In Windows Xp

    Driver for Use With the Windows XP Zero Config Utility on page 40. To install the Spectrum24 driver in Windows XP: If a CDROM is used in the installation, do not insert the Spectrum24 adapter in the computer before inserting the CD in the CDROM drive. If the driver...
  • Page 43 Found New Hardware Wizard 11. Select the Install the software automatically (Recommended) checkbox. Click Next. 12. Select the Spectrum24 Wireless LAN PC Card from the Description window. Ensure the correct path to the driver files displays in the field.
  • Page 44 Setup The Mobile Companion page displays. Available WLAN Networks 14. Select an existing Spectrum24 network with good signal strength (at least 3 out of 5 bars) or better and click the icon. Connect The adapter associates to that network and the signal strength icon displays in the task tray.
  • Page 45: Configuring The Spectrum24 Adapter In Windows Xp

    Networks with a signal strength of Good (3 Green bars out of 5) or better should be considered for connection. A (!) symbol displays to the left of networks currently out of range.
  • Page 46 A profile is a set of configuration settings used by the adapter in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various Spectrum24 network environments.
  • Page 47: Removing A Driver In Windows Xp

    A list of the devices currently supported on the system by Windows XP displays. 6. Right-click on the Spectrum24 Wireless LAN PC Card and select Uninstall. 7. Proceed to 7.1 Installing the Spectrum24 Driver in Windows XP on page 34 and reinstall the driver. Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 48: Installing The Driver For Use With The Windows Xp Zero Config Utility

    Windows XP Zero Config utility as the adapter management tool. If a version of the Symbol Mobile Companion utility resides on the system, use Windows XP Add/Remove Programs to uninstall it before installing the driver for use with the Windows XP Zero Config utility.
  • Page 49 Click Next. software automatically (Recommended) dialog box could also display at this stage of the Hardware Installation installation stating the Spectrum24 adapter has not passed Windows Logo testing to verify its compatibility with Windows XP . Click Continue Anyway.
  • Page 50 Installing and Configuring the Driver in Windows XP Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 51: Installing And Configuring The Driver In Windows Ce

    PC 2002 devices. The LA-4123 PCI adapter does not support the Windows CE operating system. Install the Spectrum24 Windows CE driver from the Spectrum24 High Rate 11 Mbps Wireless LAN Software CDROM or download the driver from the Symbol Website. To download the Windows CE driver from the Website, go (http://www.symbol.com/services/downloads).
  • Page 52: Installing The Spectrum24 Windows Ce Driver

    Installing and Configuring the Driver in Windows CE Installing the Spectrum24 Windows CE Driver To install the Spectrum24 Windows CE driver in a PPC 2002 device: If an existing Spectrum24 Windows CE driver exists on the computer, remove it before installing a newer version.
  • Page 53 9. Insert the adapter in the handheld computer. The Mobile Companion page displays. Available WLAN Networks 10. Select an existing Spectrum24 network with good signal strength or better and click the icon. Connect The adapter associates to that network and the signal strength icon displays in the task tray If additional adapter configuration is required, refer to 8.2 Configuring...
  • Page 54: Configuring The Spectrum24 Pc Card In Windows Ce

    Networks with a signal strength of Good (3 Green bars out of 5) or better should be considered for connection. A (!) !) !) !) symbol displays to the left of networks currently out of range.
  • Page 55 A profile is a set of configuration settings used by the adapter in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various Spectrum24 network environments.
  • Page 56 Installing and Configuring the Driver in Windows CE Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 57: Installing Mobile Companion

    The Mobile Companion utility comes bundled with the adapter driver on the Spectrum24 High Rate 11 Mbps Wireless LAN Software CDROM.The driver and Mobile companion utility are also available from the Symbol Web site at http://www.symbol.com/services/downloads. Use Mobile Companion to view and configure the adapter settings.
  • Page 58 WLAN Profiles is a set of adapter configuration settings that can be used in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various Spectrum24 network environments. A list of existing profiles is available by selecting Profiles from the main menu.
  • Page 59: Mobile Companion Task Tray Icons

    Very good signal strength (4 out of 5 bars) Good signal strength (3 out of 5 bars) Fair signal strength (2 out of 5 bars) Poor signal strength (1 out of 5 bars) Out-of-network range Spectrum24 Wireless LAN Adapter Users Guide A - 3...
  • Page 60: Mobile Companion Property Pages

    WLAN Profiles adapter profile. A completed profile is a set of adapter configuration settings that can be used in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various network environments.
  • Page 61 If the current profile association is lost, Mobile Companion attempts to associate with the profiles on the list in the order displayed until a new association is achieved. Spectrum24 Wireless LAN Adapter Users Guide A - 5...
  • Page 62: Mode Property Page

    Profile Name A completed profile is a set of adapter configuration settings that can be used in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various network environments. A list of...
  • Page 63 International Roaming support for the International adapter. International Roaming allows the adapter to roam and associate to access points with differing country codes. Click OK to save the changes. Spectrum24 Wireless LAN Adapter Users Guide A - 7...
  • Page 64: Encryption Property Page

    40-bit or 128-bit, no association takes place. If an access point is set to 40-bit and an adapter is set to 128-bit the adapter can associate to the access point, but no data transmission can take place. A - 8 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 65 MD5 algorithms and displays them in the WEP fields. These are the new WEP keys for the adapter profile. Once displayed in the WEP key fields, the adapter profile behaves as if the keys were entered manually. Spectrum24 Wireless LAN Adapter Users Guide A - 9...
  • Page 66 Changing the KDC in Mobile Companion displays an error message stating the adapter has failed to authenticate. Only System and Network Administrators should alter the KDC values of the access point and adapter. A - 10 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 67: Ip Config Property Page

    IP address and network configuration information from a remote server. DHCP is the default setting for the adapter profile. If is selected, the adapter network address and configuration DHCP fields are not available. Spectrum24 Wireless LAN Adapter Users Guide A - 11...
  • Page 68 WINS - WINS is a Microsoft NetBIOS name server. WINS eliminates the WINS WINS WINS broadcasts needed to resolve computer names to IP addresses by providing a cache or database of translations. Click to save the changes. A - 12 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 69: Power Property Page

    Infrastructure Operating mode. • Select from the pull-down menu to set the adapter Power Plus transmission power one level higher than the level currently set for the access point. Spectrum24 Wireless LAN Adapter Users Guide A - 13...
  • Page 70 Best Network Performance (using the least battery power). A network Acceptable Network Performance performance description is displayed for each power range. Click to implement power consumption changes for the adapter profile. A - 14 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 71: Available Wlan Networks Property Page

    Find WLANs property page. Available WLAN Networks Use the property page to list those Spectrum24 Available WLAN Networks networks (access points or networked peers) available to the adapter for association. The network name reflects the ESSID of that access point. Each network displays a signal strength indicator similar in appearance to the Mobile Companion icon displaying in the Windows taskbar.
  • Page 72: Signal Property Page

    If the LED is Red, an association with a different access point could be warranted to reduce the amount of missed beacons and improve the signal. A - 16 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 73 If the LED is Red, an association with a different access point could be warranted to improve the signal. The Signal property page is view only and is not available if the current operating mode is Ad Hoc. Spectrum24 Wireless LAN Adapter Users Guide A - 17...
  • Page 74: Info Property Page

    The adapter operating information differs depending on which profile has been enabled as the current profile. All of the fields within the Info property page are read-only and non-configurable. A - 18 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 75: Ip Status Property Page

    IP address that is made up of a network identifier and a host identifier. Enter the IP address as a dotted-decimal notation with the decimal value of each octet separated by a period, for example, 192.168.7.27. Spectrum24 Wireless LAN Adapter Users Guide A - 19...
  • Page 76 Host Name - The Host Name field displays the name of the device Host Name Host Name Host Name housing the adapter. Click to update the information displayed within the IP Status Renew property page. A - 20 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 77: Ping Property Page

    The associated access point MAC address is also displayed. The signal strength level and the data transmission rate are displayed in real-time bar graphs. Spectrum24 Wireless LAN Adapter Users Guide A - 21...
  • Page 78: Aps Property Page

    Refresh list of the known APs with the same ESSID. The APs property page only displays when Infrastructure is selected as the adapter operating mode from the Mode property page. A - 22 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 79: Peers Property Page

    Ad Hoc mode. Select to update the list of known peers Refresh with the same ESSID and to update the property page with the latest Peers Ad Hoc network performance and membership data. Spectrum24 Wireless LAN Adapter Users Guide A - 23...
  • Page 80: Optional Settings Property Page

    Networks property page. These are peers available to the adapter profile for association. Click to enable this option. If this option was previously disabled, refresh the Available WLAN Networks page to display the Ad Hoc networks available to the adapter. A - 24 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 81 Current Password To change the current password, enter the current password in the Current field and enter a new password in the Password New Password fields. Click OK. Confirm New Password Spectrum24 Wireless LAN Adapter Users Guide A - 25...
  • Page 82 Using the Mobile Companion Utility A - 26 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 83: Appendix B Wlan Adapter Specifications

    15,000 ft. (4.6 km) - Storage 8,000 ft. Altitude (2.4 km) - Operating 2 G peak, sine; 0.02 G peak random (5Hz - 2000Hz) Vibration 40 G, 11mS, half sine Shock meets CE-Mark Type II PCMCIA Compliance Spectrum24 Wireless LAN Adapter Users Guide B - 1...
  • Page 84 15,000 ft. (4.6 km) - Storage 8,000 ft. Altitude (2.4 km) - Operating 2 G peak, sine; 0.02 G peak random (5Hz - 2000Hz) Vibration 40 G, 11mS, half sine Shock meets CE-Mark B - 2 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 85 US: FCC part 15.247 TX Max. Radiated EIRP Europe: ETS 300 320 Japan: RCR STD-33 Binary GFSK Modulation US: FCC part 15.247, 15.205, 15.209 TX Out-of-Band Emissions Europe: ETS 300 320 Japan: RCR STD-33 Spectrum24 Wireless LAN Adapter Users Guide B - 3...
  • Page 86 WLAN Adapter Specifications B - 4 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 87: Appendix C Troubleshooting

    C.1 Windows 98SE Troubleshooting Tips Use the tools provided by Windows 98SE and LAN analyzers (FTP Software NETXRAY, Novell LAN analyzer) to diagnose problems. Some common problems exhibited when the Spectrum24 WLAN adapter has not been properly installed include: •...
  • Page 88: Windows 2000 Troubleshooting Tips

    MU. • Degraded performance from the Spectrum24 WLAN adapter. – Verify a secure antenna connection on the Spectrum24 adapter. – Verify the antennas remain attached to the Spectrum24 adapter if is selected. Diversity • Nonfunctioning adapter LEDs. –...
  • Page 89: Windows Ce Troubleshooting

    Spectrum24 PC Card The handheld computer could display an Unidentified PC Card Adapter window when the Spectrum24 PC Card is inserted into the handheld computer. This probably means the Spectrum24 32-bit Windows CE driver was not loaded or was loaded incorrectly. If this is the case the driver files require reinstallation.
  • Page 90 Troubleshooting C - 4 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 91: Appendix D Customer Support

    Appendix D Symbol Technologies provides its customers with prompt and accurate customer support. Use the Symbol Support Center as the primary contact for any technical problem, question or support issue involving Symbol products. If the Symbol Customer Support specialists cannot solve a problem, access to all technical disciplines within Symbol becomes available for further assistance and support.
  • Page 92: International Contacts

    Symbol Technologies Symbol Place Winnersh Triangle, Berkshire, RG41 5TP United Kingdom 0800-328-2424 (Inside UK) +44 118 945 7529 (Outside UK) For other sales offices, use the Symbol Services Web-Site for information: http://www.symbol.com/services/howto/howto_contact_us.html D.3 Web Support Sites MySymbolCare http://www.symbol.com/services/msc Symbol Services Homepage http://symbol.com/services...
  • Page 93: Appendix E Using The Mobile Companion Utility In Windows Ce

    Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various Spectrum24 network environments. A list of existing profiles is available by selecting Profiles from the Mobile Companion WLAN main menu.
  • Page 94 AP and display APs (or peers) with the same ESSID as the current adapter profile. Select from the main menu to display the Spectrum24 networks Find WLANs (access points and networked peers) available for association. The networks are listed by ESSID.
  • Page 95: Mobile Companion Task Tray Icons

    Very good signal strength (4 out of 5 bars) Good signal strength (3 out of 5 bars) Fair signal strength (2 out of 5 bars) Poor signal strength (1 out of 5 bars) Out-of-network range Spectrum24 Wireless LAN Adapter Users Guide E - 3...
  • Page 96: Mobile Companion Property Pages

    WLAN Profiles adapter profile. A completed profile is a set of adapter configuration settings that can be used in various locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various network environments.
  • Page 97 If the current profile association is lost, Mobile Companion attempts to associate with the first profile displayed and then the next until a new association is achieved. Spectrum24 Wireless LAN Adapter Users Guide E - 5...
  • Page 98: Mode Property Page

    Profile Name completed profile is a set of adapter configuration settings that can be used in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for different users in various network environments. A list of existing...
  • Page 99 Select to enable International Roaming support for the International adapter. International Roaming allows the adapter to roam and associate to access points with differing country codes. Tap to save the changes. Spectrum24 Wireless LAN Adapter Users Guide E - 7...
  • Page 100: Encryption Property Page

    Similarly, if an adapter is set to Open System and an access point is set to 40-bit or 128-bit, no association takes place. For information on configuring the Spectrum24 access point for milt-ESS MU support (VLAN), refer to the AP-4131 Access Point Product Reference Guide available from the Symbol Web site.
  • Page 101 WEP keys displayed in the Encryption property page. The Passkey provides an easy way to enter WEP key data without having to remember the entire 40-bit (10 character) or 128-bit (26 character) Hex digit string. Spectrum24 Wireless LAN Adapter Users Guide E - 9...
  • Page 102 MD5 algorithms and displays them in the WEP fields. These are the new WEP keys for the adapter profile. Once displayed in the WEP key fields, the adapter profile behaves as if the keys were entered manually. E - 10 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 103 Changing the KDC in Mobile Companion displays an error message stating the adapter has failed to authenticate. Only System and Network Administrators should alter the KDC values of the access point and adapter. Spectrum24 Wireless LAN Adapter Users Guide E - 11...
  • Page 104 The Extensible Authentication Protocol-Transport Level Security (EAP) feature affords access points and their associated MU’s an additional measure of security for data transmitted over the Spectrum24 wireless network. Using EAP , authentication between devices is achieved through the exchange and verification of certificates.
  • Page 105 20. Validate the handheld’s authentication by accessing the associated access point’s page through the access point serial Known Mobile Unit interface. Verify there is a displayed at the end of the Mobile Unit’s MAC address. Spectrum24 Wireless LAN Adapter Users Guide E - 13...
  • Page 106: Ip Config Property Page

    DHCP fields are not available. Select to manually assign the IP address, subnet mask, default Static gateway, DNS and WINS addresses used by the adapter profile. E - 14 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 107 IP addresses by providing a cache or database of translations. to save the changes. Tap to update the IP Config property Refresh page to the latest adapter profile network address information. Spectrum24 Wireless LAN Adapter Users Guide E - 15...
  • Page 108: Power Property Page

    Infrastructure mode. • Select from the pull-down menu to set the adapter Power Plus transmission power one level higher than the level currently set for the access point. E - 16 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 109 Best Network Performance (using the least battery power). A network Acceptable Network Performance performance description is displayed for each power range. Click to implement power consumption changes for the adapter profile. Spectrum24 Wireless LAN Adapter Users Guide E - 17...
  • Page 110: Available Wlan Networks Property Page

    Available WLAN Networks Use the property page to list those Spectrum24 Available WLAN Networks networks (access points or networked peers) available to the adapter for association. The networks are listed by their ESSID. To the right of each network is a signal strength icon similar in appearance to the Mobile Companion icon displaying in the Windows taskbar.
  • Page 111: Signal Property Page

    If the LED is Red, an association with a different access point could be warranted to reduce the amount of missed beacons and improve the signal. Spectrum24 Wireless LAN Adapter Users Guide E - 19...
  • Page 112 If the LED is Red, an association with a different access point could be warranted to improve the signal. The Signal property page is view only and is not available if the current operating mode is Ad Hoc. E - 20 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 113: Info Property Page

    The adapter operating information differs depending on which profile has been enabled as the current profile. All of the fields within the Info property page are read-only and non-configurable. Spectrum24 Wireless LAN Adapter Users Guide E - 21...
  • Page 114: Ip Status Property Page

    IP address and network configuration information displays for the adapter. If was selected as the IP type the values displayed Static in the read-only IP Status property page were input manually in the IP Config property page. E - 22 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 115 Host Name - The Host Name field displays the name of the device Host Name Host Name Host Name housing the adapter. Click to update the information displayed within the IP Status Renew property page. Spectrum24 Wireless LAN Adapter Users Guide E - 23...
  • Page 116: Ping Property Page

    The associated access point MAC address is also displayed. The signal strength level and the data transmission rate are displayed in real-time bar graphs. E - 24 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 117: Aps Property Page

    Refresh list of the known APs with the same ESSID. The APs property page only displays when Infrastructure is selected as the adapter operating mode from the Mode property page. Spectrum24 Wireless LAN Adapter Users Guide E - 25...
  • Page 118: Peers Property Page

    Ad Hoc mode. Tap to update the list of known peers with Refresh the same ESSID and to update the property page to the latest Ad Hoc Peers network performance and membership data. E - 26 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 119: Options Property Page

    Networks property page. These are peers available to the adapter profile for association. Click to enable this option. If this option was previously disabled, refresh the Available WLAN Networks page to display the Ad Hoc networks available to the adapter. Spectrum24 Wireless LAN Adapter Users Guide E - 27...
  • Page 120 Click OK. To Current Password change the current password, enter the current password in the Current field and enter a new password in the Password New Password fields. Click OK. Confirm New Password E - 28 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 121 11 Mbps association. 5 PC card 9 11 Mbps operation 5 plug and play 6 PSP 6 power management 6 direct-sequence preparation 9 data rate 5 downloading device driver 44 Driver 21 LED 7 driver configuration Spectrum24 Wireless LAN Adapter Users Guide Index-1...
  • Page 122 PC card 9 features 3 plug and play 6 installation 12 power management 6 plug and play 6 PSP 6 requirements 11 network adapter configuration Windows XP 37 removing driver in Windows XP 39 Index-2 Spectrum24 Wireless LAN Adapter Users Guide...
  • Page 123 16 configuration 37 driver installation 15 driver installation 34, 37 driver removal 18 driver removal 39 firmware 15 Windwos CE PC Card 15 property pages 4 Windows CE task tray icons 3 Spectrum24 Wireless LAN Adapter Users Guide Index-3...
  • Page 124 Index-4 Spectrum24 Wireless LAN Adapter Users Guide...

This manual is also suitable for:

La-4121La-4123

Table of Contents