NETGEAR WNDR3400v2 User Manual
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NETGEAR WNDR3400v2 User Manual

N600 wireless dual band router
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350 East Plumeria Drive
San Jose, CA 95134
USA
September 2011
202-10828-01
v1.0
N600 Wireless Dual Band
Router WNDR3400v2

User Manual

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Summary of Contents for NETGEAR WNDR3400v2

  • Page 1: User Manual

    N600 Wireless Dual Band Router WNDR3400v2 User Manual 350 East Plumeria Drive San Jose, CA 95134 September 2011 202-10828-01 v1.0...

  • Page 2: Technical Support

    NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR. To register your product, get the latest product updates, or get support online, visit us at http://support.netgear.com.

  • Page 3: Table Of Contents

    NETGEAR Genie Setup ........
  • Page 4 N600 Wireless Dual Band Router WNDR3400v2 Chapter 4 Genie Advanced Home Setup Wizard ..........35 WPS Wizard .
  • Page 5 N600 Wireless Dual Band Router WNDR3400v2 Set Password ..........74 Password Recovery .
  • Page 6 N600 Wireless Dual Band Router WNDR3400v2 Restore the Factory Settings and Password ..... . 108 Troubleshoot Your Network Using the Ping Utility ....108 Test the LAN Path to Your Router .

  • Page 7: Chapter 1 Hardware Setup

    Hardware Setup Getting to know your router The N600 Wireless Dual Band Router WNDR3400v2 provides you with an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL). It has is compatible with all major DSL Internet service providers, lets you block unsafe Internet content and applications, and protects the devices (PCs, gaming consoles, and so on) that you connect to your home network.

  • Page 8: Unpack Your Router

    • Installation guide with cabling and router setup instructions If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you need to return the product for repair. Position Your Router The router lets you access your network from virtually anywhere within the operating range of your wireless network.

  • Page 9: Prepare The Router

    N600 Wireless Dual Band Router WNDR3400v2 • Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal.
  • Page 10 N600 Wireless Dual Band Router WNDR3400v2 Set up your N600 Wireless Dual Band Router by inserting the tabs of the stand (supplied with your router) into the slots on the bottom of your router as shown. Place your router in a suitable area for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers).

  • Page 11: Hardware Features

    N600 Wireless Dual Band Router WNDR3400v2 Hardware Features Before you cable your router, take a moment to become familiar with the label and the front and back panels. Pay particular attention to the LEDs on the front panel. Front Panel The router front panel has the status LEDs and icons shown in the following figure.
  • Page 12 N600 Wireless Dual Band Router WNDR3400v2 Table 1. Front panel LED descriptions (continued) Description LAN ports • Solid green. The LAN port has detected a 1,000 Mpbs link with an attached device. 1–4 • Blinking green. Data is being sent at 1,000 Mbps.

  • Page 13: Back Panel

    N600 Wireless Dual Band Router WNDR3400v2 Back Panel The back panel has the connections shown in the following figure. USB port Restore Factory Settings button. Press and hold this button for about 5 seconds to reset the router to its factory default settings.

  • Page 14: Label

    N600 Wireless Dual Band Router WNDR3400v2 Label The label on the bottom of the router shows the WPS PIN, login information, MAC address, and serial number. Serial number MAC addresses Default access information Preset SSID Preset WiFi Password Hardware Setup...

  • Page 15: Cable Your Router

    N600 Wireless Dual Band Router WNDR3400v2 Cable Your Router The installation guide that came in the box has a cabling diagram on the first page. Verify the Cabling Verify that your router is cabled correctly by checking the router LEDs. Turn on the router by pressing the On/Off button on the back.

  • Page 16: Chapter 2 Getting Started With Netgear Genie

    Getting Started with NETGEAR Genie Connecting to the router This chapter explains how to use NETGEAR Genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter in this book.

  • Page 17: Router Setup Preparation

    N600 Wireless Dual Band Router WNDR3400v2 Router Setup Preparation You can set up your router with the NETGEAR Genie automatically, or you can use the Genie menus and screens to set up your router manually. However, before you start the setup process, you need to have your ISP information on hand and make sure the laptops, PCs, and other devices in the network have the settings described here.

  • Page 18: Netgear Genie Setup

    NETGEAR Genie Setup NETGEAR Genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed.

  • Page 19: Use Netgear Genie After Installation

    N600 Wireless Dual Band Router WNDR3400v2 Use NETGEAR Genie after Installation When you first set up your router, NETGEAR Genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR Genie again if you want to view or change settings for the router.

  • Page 20: Router Dashboard (Basic Home Screen)

    Using this tab requires a solid understanding of networking concepts. • Help & Support. Go to the NETGEAR support site to get information, help, and product documentation. These links work once you have an Internet connection. Getting Started with NETGEAR Genie...

  • Page 21: Add Wireless Devices Or Computers To Your Network

    N600 Wireless Dual Band Router WNDR3400v2 Add Wireless Devices or Computers to Your Network Choose either the manual or the WPS method to add wireless devices and other equipment to your wireless network. See Guest Networks on page 31 for instructions on how to set up a guest network.

  • Page 22: Chapter 3 Genie Basic Settings

    Genie Basic Settings Your Internet connection and network This chapter explains the features available from the Genie Basic Home screen, shown in the following figure: This chapter contains the following sections: • Internet Setup • Attached Devices • Parental Controls •...

  • Page 23: Internet Setup

    Enter the settings for the IP address and DNS server. The default settings usually work fine. If you have problems with your connection, check the ISP settings. Click Apply to save your settings. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 9, Troubleshooting.
  • Page 24 N600 Wireless Dual Band Router WNDR3400v2 These fields display when your ISP requires a login: • Internet Service Provider Encapsulation. ISP types. The choices are PPPoE, PPTP, or L2TP. • Login. The login name provided by your ISP. This is often an email address.

  • Page 25: Attached Devices

    N600 Wireless Dual Band Router WNDR3400v2 Attached Devices You can view all computers or devices that are currently connected to your network here. From the Basic Home screen, select Attached Devices to display the following screen: Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network.

  • Page 26: Parental Controls

    N600 Wireless Dual Band Router WNDR3400v2 Parental Controls The first time you select Parental Controls from the Basic Home screen, you are automatically directed to the Internet, where you can learn more about Live Parental Controls or download the application. The following screen displays: ReadySHARE USB Storage You can view information about a USB storage device that is connected to the router’s USB...

  • Page 27: Basic Wireless Settings

    Note: The preset SSID and password are uniquely generated for every device to protect and maximize your wireless security. NETGEAR recommends that you do not change your preset security settings. If you do decide to change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.
  • Page 28 N600 Wireless Dual Band Router WNDR3400v2  To view or change basic wireless settings: On the Basic Home screen, select Wireless to display the Wireless Setup screen. Scroll to view more settings Scroll to view more settings The screen sections, settings, and procedures are explained in the following sections.

  • Page 29: Wireless Setup Screen Fields

    (maximum) name in this field. This field is case-sensitive. The default SSID is randomly generated, and NETGEAR strongly recommends that you do not change this. Channel. This setting is the wireless channel used by the gateway. Enter a value from 1 through 13.

  • Page 30: Change Wpa Security Option And Passphrase

    The Security Options section of the Wireless Setup screen lets you change the security option and passphrase. Please note that NETGEAR recommends that you not change the security option or passphrase, but if you want to change these settings, this section explains how.

  • Page 31: Guest Networks

    N600 Wireless Dual Band Router WNDR3400v2 Guest Networks Adding a guest network allows visitors at your home to use the Internet without providing them with your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n.

  • Page 32: Guest Network Wireless Security Options

    N600 Wireless Dual Band Router WNDR3400v2 Note: These settings apply separately to the 2.4 GHz b/g/n and 5 GHz a/n bands. Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile.
  • Page 33 N600 Wireless Dual Band Router WNDR3400v2 WPA2-PSK is stronger than WPA. It is advertised to be theoretically indecipherable due to the greater degree of randomness in encryption keys that it generates. WPA2-PSK gets higher speed because it is usually implemented through hardware, while WPA-PSK is usually implemented through software.

  • Page 34: Chapter 4 Genie Advanced Home

    Genie Advanced Home Specifying custom settings This chapter explains the features available from the Genie Advanced Home screen, shown in the following figure: This screen is also displayed through the Administration menu. This chapter contains the following sections: • Setup Wizard •...

  • Page 35: Setup Wizard

    N600 Wireless Dual Band Router WNDR3400v2 Setup Wizard The NETGEAR Genie installation process is launched the first time you set up the router. After setting up the router the first time, if you want to perform this task again, you can run Setup Wizard from the Advanced tab of the Genie.

  • Page 36: Wps Wizard

    N600 Wireless Dual Band Router WNDR3400v2 WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network. On the client device you need to either press its WPS button or locate its WPS PIN.

  • Page 37: Setup Menu

    N600 Wireless Dual Band Router WNDR3400v2 Within two minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED on the top of the router blinks green.

  • Page 38: Wan Setup

    N600 Wireless Dual Band Router WNDR3400v2 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port. Select Advanced > Setup > WAN Setup to view the following screen: •...

  • Page 39: Default Dmz Server

    MTU setting than the other devices, the data packets have to be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value, and changing the value might fix one problem but cause another. Leave MTU unchanged unless one of these situations occurs: •...
  • Page 40 Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size and the default value. This is the typical setting for non-PPPoE, non-VPN connections, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments.

  • Page 41: Lan Setup

    N600 Wireless Dual Band Router WNDR3400v2 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.

  • Page 42: Lan Setup Screen Settings

    N600 Wireless Dual Band Router WNDR3400v2 LAN Setup Screen Settings LAN TCP/IP Setup • IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which have to be reached through a gateway or router.

  • Page 43: Address Reservation

    N600 Wireless Dual Band Router WNDR3400v2 You can specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, you should define a range between 192.168.1.2 and 192.168.1.254, although you might want to save part of the...

  • Page 44: Quality Of Service (Qos) Setup

    N600 Wireless Dual Band Router WNDR3400v2 Quality of Service (QoS) Setup QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The N600 Wireless Dual Band Router can provide QoS prioritization over the wireless link and on the Internet connection.

  • Page 45: Qos For Applications And Online Gaming

    N600 Wireless Dual Band Router WNDR3400v2 To specify prioritization of traffic, you have to create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen. For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS handling.
  • Page 46 N600 Wireless Dual Band Router WNDR3400v2 In the Priority Category list, select either Applications or Online Gaming. In either case, a list of applications or games displays in the list. You can select an existing item from the list, or you can scroll and select Add a New Application or Add a New Game, as applicable.
  • Page 47 N600 Wireless Dual Band Router WNDR3400v2 From the Priority Category list, select Ethernet LAN Port, as shown in the following figure: From the LAN port list, select the LAN port that will have a QoS policy. From the Priority list, select the priority that this port’s traffic should receive relative to other applications and traffic when accessing the Internet.
  • Page 48 N600 Wireless Dual Band Router WNDR3400v2 If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields. If the device does not appear in the MAC Device List, click Refresh. If it still does not appear, you have to complete these fields manually.

  • Page 49: Chapter 5 Usb Storage

    USB Storage Accessing and configuring a USB storage drive This chapter describes how to access and configure a USB storage drive attached to your router. Be aware that the USB port on the router can be used only to connect USB storage devices like flash drives or hard drives.

  • Page 50: Usb Drive Requirements

    N600 Wireless Dual Band Router WNDR3400v2 USB Drive Requirements The router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables.
  • Page 51 N600 Wireless Dual Band Router WNDR3400v2 • Sharing multimedia with friends and family such as MP3 files, pictures, and other multimedia with local and remote users. • Sharing resources on your network. You might want to store files in a central location so that you do not have to power up a computer to perform local sharing.

  • Page 52: Basic Settings

    N600 Wireless Dual Band Router WNDR3400v2 • There are two user accounts: admin and guest. The password for admin is the same one that you use to access the router. By default, it is password. The guest user account has no password.

  • Page 53: Add Or Edit A Network Folder

    N600 Wireless Dual Band Router WNDR3400v2 For SMB://readyshare, click Connect. Note: If you logged in to the router before you connected your USB device, you might not see your USB device in the router screens until you log out and then log back in again.

  • Page 54: Usb Storage Advanced Settings

    N600 Wireless Dual Band Router WNDR3400v2 The user name (account name) for All – no password is guest. The password for admin is the same one that is used to log in to the router. By default, it is password.

  • Page 55: Safely Remove A Usb Drive

    N600 Wireless Dual Band Router WNDR3400v2 FTP (via internet). Disabled by default. If you enable this setting, remote users can access the USB drive through FTP over the Internet. This setting supports both downloading and uploading of files. Available Network Folders You might need to scroll down to view this section of the screen: •...

  • Page 56: Media Server Settings

    N600 Wireless Dual Band Router WNDR3400v2 Media Server Settings By default, the router is set up to act as a Ready DLNA Media server, which lets you view movies and photos on DLNA/UPnP AV–compliant media players, such as Xbox360, Playstation, and NETGEAR’s Digital Entertainer Live.
  • Page 57 N600 Wireless Dual Band Router WNDR3400v2  To set up approved USB devices: Select Advanced > Advanced Setup > USB Settings. The following screen displays: Click the Approved Devices button. The USB Drive Approved Devices screen displays: This screen shows the approved USB devices and the available USB devices. You can remove or add approved USB devices.

  • Page 58: Connect To The Usb Drive From A Remote Computer

    N600 Wireless Dual Band Router WNDR3400v2 If you want to work with another USB device, you have to first click the Safely Remove USB Device button for the currently connected USB device. Connect the other USB device, and repeat this process.

  • Page 59: Chapter 6 Security

    Security Keeping unwanted content out of your network This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the PCs and other devices connected to your network. This chapter includes the following sections: •...

  • Page 60: Keyword Blocking Of Http Traffic

    N600 Wireless Dual Band Router WNDR3400v2 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. Select Advanced > Security > Block Sites to display the following screen: Select one of the keyword blocking options: •...

  • Page 61: Block Services (Port Filtering)

    N600 Wireless Dual Band Router WNDR3400v2 Block Services (Port Filtering) Services are functions performed by server computers at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.

  • Page 62: Schedule Blocking

    N600 Wireless Dual Band Router WNDR3400v2 Click Add to add a service. The Block Services Setup screen displays: From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined.

  • Page 63: Security Event Email Notifications

    N600 Wireless Dual Band Router WNDR3400v2  To schedule blocking: Select Advanced > Security > Schedule to display the following screen: Set up the schedule for blocking keywords and services. • Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes, or select Every Day to select the check boxes for all days.
  • Page 64 N600 Wireless Dual Band Router WNDR3400v2  To set up email notifications: Select Advanced > Security > Email to display the following screen: To receive email logs and alerts from the router, select the Turn Email Notification On check box.

  • Page 65: Chapter 7 Administration

    Administration Managing your network This chapter describes the router settings for administering and maintaining your router and home network. See also Remote Management on page 95 for information about upgrading or checking the status of your router over the Internet, and Traffic Meter on page 98 for information about monitoring the volume of Internet traffic passing through your router’s Internet port.

  • Page 66: Upgrade The Router Firmware

    N600 Wireless Dual Band Router WNDR3400v2 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the Genie screens when new firmware is available for your product.

  • Page 67: View Router Status

    N600 Wireless Dual Band Router WNDR3400v2 View Router Status To view router status and usage information, select Advanced Home, or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware.
  • Page 68 N600 Wireless Dual Band Router WNDR3400v2 Connection. This shows if the router is using a fixed IP address on the WAN. If the value is DHCP Client, the router obtains an IP address dynamically from the ISP. IP Subnet Mask. The IP subnet mask being used by the Internet (WAN) port of the router.
  • Page 69 N600 Wireless Dual Band Router WNDR3400v2 Connection Status Button On the Router Status screen in the Internet Connection pane, click the Connection Status button to view connection status information. Figure 3. View connection status information The Release button returns the status of all items to 0. The Renew button refreshes the items.

  • Page 70: Wireless Settings (2.4 Ghz And 5 Ghz)

    N600 Wireless Dual Band Router WNDR3400v2 Wireless Settings (2.4 GHz and 5 GHz) The following settings are displayed: Name (SSID). The wireless network name (SSID) used by the router. The default names for the 5 GHz ends in -5G to distinguish it from the 2.4 GHz network.

  • Page 71: Guest Network (2.4 Ghz And 5 Ghz)

    N600 Wireless Dual Band Router WNDR3400v2 Guest Network (2.4 GHz and 5 GHz) Name (SSID). The 11N wireless network name (SSID) used by the router. The default names are NETGEAR-Guest and NETGEAR-5G-Guest. Wireless AP. Indicates whether the radio feature of the router is enabled. If this feature is not enabled, the Wireless LEDs on the front panel are off.

  • Page 72: Manage The Configuration File

    N600 Wireless Dual Band Router WNDR3400v2 Select Advanced > Administration > Logs. The Logs screen displays. The log screen shows the following information: • Date and time. The date and time the log entry was recorded. • Source IP. The IP address of the initiating device for this log entry.

  • Page 73: Back Up Settings

    N600 Wireless Dual Band Router WNDR3400v2 Back Up Settings  To back up the router’s configuration settings: Select Advanced > Administration > Back Up Settings to display the following screen: Click Back Up to save a copy of the current settings.

  • Page 74: Set Password

    Click Apply so that your changes take effect. Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then you will have an easy way to recover the password if it is forgotten.
  • Page 75 N600 Wireless Dual Band Router WNDR3400v2 Click Apply to save your changes. When you use your browser to access the router, the login window displays. If password recovery is enabled, when you click Cancel, the password recovery process starts. You can then enter the saved answers to the security questions to recover the password.

  • Page 76: Chapter 8 Advanced Settings

    Advanced Settings Fine tuning your network This chapter describes the advanced features of your router. The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed. This chapter includes the following sections: •...

  • Page 77: Advanced Wireless Settings

    Do not change these settings. Transmit Power Control. With the default setting of 100%, the router uses the power level that NETGEAR recommends to transmit wireless packets. If you change this setting to a lower percentage, it saves power, but also reduces wireless coverage.

  • Page 78: Wireless Repeating Function (Wds)

    N600 Wireless Dual Band Router WNDR3400v2 Wireless Repeating Function (WDS) You can set the N600 Wireless Dual Band Router up to be used as a wireless access point (AP). Doing this enables the router to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service.

  • Page 79: Wireless Repeating Function

    To configure this mode, you have to know the MAC address of the remote parent access point. The WNDR3400v2 router is always in dual band concurrent mode, unless you turn off one radio. Be aware that if you enable the wireless repeater in either radio band, the wireless base station or wireless repeater cannot be enabled in the other radio band.

  • Page 80: Set Up The Base Station

    N600 Wireless Dual Band Router WNDR3400v2 • Wireless MAC of this router. This field displays the MAC address for your router for your reference. You will need to enter this MAC address in the corresponding Wireless Repeating Function screen of the other access point you are using.

  • Page 81: Set Up A Repeater Unit

    Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. Note: If you are using the WNDR3400v2 base station with a non-NETGEAR router as the repeater, you might need to change additional configuration settings. In particular, you should disable the DHCP server function on the wireless repeater AP.

  • Page 82: Port Forwarding And Triggering

    N600 Wireless Dual Band Router WNDR3400v2 Click Apply to save your changes. Verify connectivity across the LANs. A computer on any wireless or wired LAN segment of the router should be able to connect to the Internet or share files and printers with any other wireless or wired computer or server connected to the other access point.

  • Page 83: Port Triggering To Open Incoming Ports

    N600 Wireless Dual Band Router WNDR3400v2 information and then modifies the source information in the request message, performing Network Address Translation (NAT): • The source address is replaced with your router’s public IP address. This is necessary because your computer uses a private IP address that is not globally unique and cannot be used on the Internet.

  • Page 84: Port Forwarding To Permit External Host Communications

    N600 Wireless Dual Band Router WNDR3400v2 An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you have to also allow...

  • Page 85: How Port Forwarding Differs From Port Triggering

    N600 Wireless Dual Band Router WNDR3400v2 Internet to initiate a connection to a server computer on your network. Normally, your router ignores any inbound traffic that is not a response to your own outbound traffic. You can configure exceptions to this default rule by using the port forwarding feature.

  • Page 86: Set Up Port Forwarding To Local Servers

    N600 Wireless Dual Band Router WNDR3400v2 • Port triggering requires that you know the computer’s IP address in advance. The IP address is captured automatically. • Port forwarding requires that you specify the computer’s IP address during configuration, and the IP address can never change.

  • Page 87: Add A Custom Service

    N600 Wireless Dual Band Router WNDR3400v2 Select Advanced Setup > Port Forwarding/Port Triggering to display the following screen: Port Forwarding is selected as the service type. From the Service Name list, select the service or game that you will host on your network. If...

  • Page 88: Editing Or Deleting A Port Forwarding Entry

    N600 Wireless Dual Band Router WNDR3400v2 Click the Add Custom Service button to display the following screen: In the Service Name field, enter a descriptive name. In the Protocol list, select the protocol. If you are unsure, select TCP/UDP. In the Starting Port field, enter the beginning port number.

  • Page 89: Set Up Port Triggering

    N600 Wireless Dual Band Router WNDR3400v2 In the Port Forwarding screen, configure the router to forward the HTTP service to the local address of your web server at 192.168.1.33. HTTP (port 80) is the standard protocol for web servers. (Optional) Register a host name with a Dynamic DNS service, and configure your router to...
  • Page 90 N600 Wireless Dual Band Router WNDR3400v2 Select the Port Triggering radio button to display the port triggering information. Clear the Disable Port Triggering check box if it is selected. Note: If the Disable Port Triggering check box is selected after you configure port triggering, port triggering is disabled.

  • Page 91: Dynamic Dns

    N600 Wireless Dual Band Router WNDR3400v2 Click Add Service to display the following screen: In the Service Name field, type a descriptive service name. In the Service User list, select Any (the default) to allow this service to be used by any computer on the Internet.
  • Page 92 N600 Wireless Dual Band Router WNDR3400v2 host name that you configure in the router. Then, whenever your ISP-assigned IP address changes, your router automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your router at http://hostname.dyndns.org.

  • Page 93: Static Routes

    N600 Wireless Dual Band Router WNDR3400v2 Static Routes Static routes provide additional routing information to your router. Under usual circumstances, the router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network.
  • Page 94 N600 Wireless Dual Band Router WNDR3400v2  To set up a static route: Select Advanced > Advanced Setup > Static Routes, and click Add to display the following screen: In the Route Name field, type a name for this static route (for identification purposes only.) Select the Private check box if you want to limit access to the LAN only.

  • Page 95: Remote Management

    N600 Wireless Dual Band Router WNDR3400v2 Remote Management The remote management feature lets you upgrade or check the status of your N600 Wireless Dual Band Router over the Internet.  To set up remote management: Select Advanced > Advanced Setup > Remote Management.

  • Page 96: Usb Settings

    N600 Wireless Dual Band Router WNDR3400v2 Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management interface. Choose a number between 1024 and 65535, but do not use the number of any common service port.
  • Page 97 N600 Wireless Dual Band Router WNDR3400v2  To turn on Universal Plug and Play: Select Advanced > Advanced Setup > UPnP. The UPnP screen displays. The available settings and information in this screen are: Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration.

  • Page 98: Ipv6

    N600 Wireless Dual Band Router WNDR3400v2 IPv6 You can use this feature to set up an IPv6 Internet connection type if NETGEAR Genie does not detect it automatically.  To set up an IPv6 Internet connection type: Select Advanced > Advanced Setup > IPv6 to display the following screen: Select the IPv6 connection type from the list.
  • Page 99 N600 Wireless Dual Band Router WNDR3400v2  To monitor Internet traffic: Click Advanced > Advanced Setup > Traffic Meter to display the following screen: Scroll to view more settings To enable the Traffic Meter, select the Enable Traffic Meter check box.

  • Page 100: Chapter 9 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...

  • Page 101: Quick Tips

    N600 Wireless Dual Band Router WNDR3400v2 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: Turn off and unplug the modem. Turn off the router and computers.

  • Page 102: Troubleshooting With The Leds

    Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet. • Check that you are using the 12V DC, 2.5A power adapter that NETGEAR supplied for this product. •...

  • Page 103: Internet Or Ethernet Port Leds Are Off

    N600 Wireless Dual Band Router WNDR3400v2 If all LEDs are still on 1 minute after power-up: • Cycle the power to see if the router recovers. • Press and hold the Restore Factory Settings button to return the router to its factory settings.

  • Page 104: Cannot Access The Internet

    Make sure that Caps Lock is off when you enter this information. • If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network, consider replacing the existing router instead. NETGEAR does not support such a configuration.

  • Page 105: Troubleshooting Pppoe

    N600 Wireless Dual Band Router WNDR3400v2 If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following: • Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.

  • Page 106: Troubleshooting Internet Browsing

    N600 Wireless Dual Band Router WNDR3400v2 If any of the steps indicate Failed, you can attempt to reconnect by clicking Connect. The router continues to attempt to connect indefinitely. If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password.

  • Page 107: Incorrect Date Or Time

    N600 Wireless Dual Band Router WNDR3400v2 • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost. • Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.

  • Page 108: Restore The Factory Settings And Password

    N600 Wireless Dual Band Router WNDR3400v2 • Is your router too far from your computer, or too close? Place your computer near the router, but at least 6 feet away, and see whether the signal strength improves. • Is your wireless signal blocked by objects between the router and your computer? Restore the Factory Settings and Password This section explains how to restore the factory settings, changing the router’s administration...

  • Page 109: Test The Path From Your Computer To A Remote Device

    N600 Wireless Dual Band Router WNDR3400v2 • Wrong physical connections For a wired connection, make sure that the numbered LAN port LED is on for the port to which you are connected. Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are on for the switch ports that are connected to your computer and router.

  • Page 110: Appendix A Supplemental Information

    Supplemental Information This appendix provides factory default settings and technical specifications for the N600 Wireless Dual Band Router WNDR3400v2. Factory Settings You can return the router to its factory settings. Use the end of a paper clip or some other similar object to press and hold the Restore Factory Settings button on the back of the router for at least 5 seconds.
  • Page 111 N600 Wireless Dual Band Router WNDR3400v2 Table 4. Factory default settings (continued) Feature Default behavior Local network DHCP starting IP address 192.168.1.2 (LAN) continued DHCP ending IP address 192.168.1.254 Disabled Time zone GMT for WW except NA and GR, GMT+1 for GR, GMT-8...

  • Page 112: Technical Specifications

    N600 Wireless Dual Band Router WNDR3400v2 Technical Specifications Table 5. WNDR3400v2 Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input •...
  • Page 113 N600 Wireless Dual Band Router WNDR3400v2 Table 5. WNDR3400v2 Router specifications (continued) Feature Description 2.4 GHz Operating frequency range 2.412–2.462 GHz (US) 2.412–2.472 GHz (Japan) 2.412–2.472 GHz (Europe ETSI) 5 GHz 5.18–5.24 + 5.745–5.825 GHz (US) 5.18–5.24 GHz (Europe ETSI) FCC: 5.25–5.35 GHz (DFS band)

  • Page 114: Appendix B Notification Of Compliance

    European Union (1999/5/EC). This equipment meets the following conformance standards: EN300 328 (2.4Ghz), EN301 489-17, EN301 893 (5Ghz), EN60950-1 For complete DoC please visit the NETGEAR EU Declarations of Conformity website at: http://support.netgear.com/app/answers/detail/a_id/11621/ EDOC in Languages of the European Community...
  • Page 115 N600 Wireless Dual Band Router WNDR3400v2 Español Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los [Spanish] requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR Inc. ΔΗΛΩΝΕΙ ΟΤΙ Radiolan ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ...

  • Page 116: Fcc Declaration Of Conformity

    This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N600 Wireless Dual Band Router WNDR3400v2 complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject to the following two conditions: •...

  • Page 117: Canadian Department Of Communications Radio Interference Regulations

    Canadian Department of Communications Radio Interference Regulations This digital apparatus (N600 Wireless Dual Band Router WNDR3400v2) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 118 N600 Wireless Dual Band Router WNDR3400v2 Interference Reduction Table The table below shows the Recommended Minimum Distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters). Household Appliance Recommended Minimum Distance (in feet and meters) Microwave ovens...

  • Page 119: Index

    Index port forwarding access port triggering remote viewing logs repeater unit access points user-defined services accessing remote computer connecting wirelessly adding country setting custom services crossover cable guest network CTS/RTS Threshold priority rules custom service (port forwarding) QoS policy wireless devices address reservation advertisement period dashboard...
  • Page 120 N600 Wireless Dual Band Router WNDR3400v2 Ethernet cables, checking Ethernet LED, troubleshooting keywords factory default settings label, product list of LAN port restoring QoS for file sharing settings firmware version LAN setup firmware, upgrading language setting fragmentation length large files, sharing...
  • Page 121 N600 Wireless Dual Band Router WNDR3400v2 default factory settings router interface, described outgoing mail server router status, viewing packets, fragmented scheduling keyword and service blocking Parental Controls secondary DNS passphrases security changing firewall settings product label see also security options...
  • Page 122 N600 Wireless Dual Band Router WNDR3400v2 WPS-PSK+ WPA2-PSK encryption advanced configuration wrong date or time basic storage settings drive requirements file sharing ReadyShare access remote computer connection specifying approved devices unmounting a USB drive USB devices, approved user-defined services viewing...

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