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Sierra AirCard User Manual

Sierra wireless aircard usb modem
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Welcome to the User Guide
To view the appropriate user guide, click on the product image that best represents
your modem.
2130961
Rev 5

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Summary of Contents for Sierra AirCard

  • Page 1 Welcome to the User Guide To view the appropriate user guide, click on the product image that best represents your modem. 2130961 Rev 5...
  • Page 2 Sierra Wireless AirCard USB Modem User Guide 2131232 Rev 5...
  • Page 4 Notice totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in...

  • Page 5: Contact Information

    AirCard USB Modem User Guide Patents ® This product includes technology licensed from QUALCOMM Manufactured or sold by Sierra Wireless Inc. or its licensees under one or more patents licensed from InterDigital Group. Copyright © 2010 Sierra Wireless. All rights reserved.

  • Page 6: Table Of Contents

    About the AirCard USB modem ........
  • Page 7 AirCard USB Modem User Guide Regulatory and safety information ....... . 21 Notice .

  • Page 8: Sierra Wireless Aircard Usb Modem User Guide

    (VPN), or view streaming video without the need for a network cable. The AirCard USB Modem connects to a Type A USB port on your computer. If the AirCard USB Modem is TRU-Install enabled, all the required software is available on the modem.

  • Page 9: Aircard Usb Modem Features

    Most service providers have coverage maps on their web sites. AirCard USB Modem features The AirCard USB Modem has a USB connector and slots for a SIM card and (on some models) a microSD external storage card. LEDs on the front of the AirCard USB Modem provide status information.

  • Page 10: Led Operation

    The AirCard USB Modem has detected a 2G network (EDGE, GPRS, GSM) and is ready to connect. Solid Amber The AirCard USB Modem is connected to a 2G network and is able to send and receive data. Blinking Blue The AirCard USB Modem has detected a 3G network (UMTS, HSPA, HSPA+, DC-HSPA+) and is ready to connect.

  • Page 11: Connection Management Software

    Create or modify a connection profile For more information about using Watcher, view the Online Help that comes with Watcher. You do not need to run Watcher when you use the AirCard USB Modem, but Watcher does provide useful status information. Launching Watcher (Windows) Unless this feature has been disabled, Watcher launches automatically when you insert the AirCard USB Modem.

  • Page 12: Launching Watcher (Mac)

    Or, in Watcher: Tools > Software Installation Mode 1. Select 2. Follow the on-screen instructions. Note: Do not remove the AirCard USB Modem until the software installation process is complete. To uninstall Watcher: AirCard Watcher > Uninstall AirCard Watcher 1. Select 2.

  • Page 13: Connecting To The Network

    Once the software is successfully installed and the profile is set up, the AirCard USB Modem is ready to use. The first time you insert the AirCard USB Modem in the computer, it takes a few seconds for it to locate the network. While the AirCard USB Modem is scanning for a network, the Connect button is unavailable.

  • Page 14: Mac

    Press it in and then release it. b. Gently remove the non-functional microSD card. 2. Insert the microSD card into the lower slot at the end of the AirCard USB Modem, as shown in the illustration. Be careful not to insert the microSD card in the SIM card slot.
  • Page 15 AirCard USB Modem User Guide Or if the microSD card slot is on the side of the AirCard USB Modem, insert the microSD card as shown in the illustration: 3. Insert the AirCard USB Modem into the computer. If the computer does not have Watcher installed, you may be given the option to install it.

  • Page 16: Back-Loading Models

    1. Remove the back cover from the modem. 2. Insert the microSD card in the slot as shown in the illustration. 3. Replace the back cover and insert the AirCard USB Modem into the computer. If the computer does not have Watcher installed, you may be given the option to install it.

  • Page 17: Removing The Sim Card

    For instructions on inserting the SIM card, see the printed guide that came with your product. Some AirCard USB Modems have a SIM card slot with a “push to insert/push to release” design. To remove the SIM card from the modem: 1.

  • Page 18: Using Aircard Usb Modem Accessories

    Note: Do not insert the AirCard USB Modem or the USB extension cable into a USB hub or, if your keyboard is separate from your notebook computer, a USB slot on your keyboard.

  • Page 19: Attaching The Lanyard

    AirCard USB Modem User Guide Attaching the lanyard To keep everything together, thread the lanyard through the cap and the AirCard USB Modem, as shown in the illustrations. Depending on the cap design, you can also attach the lanyard to the cap.

  • Page 20: Care And Maintenance

    Care and maintenance As with any electronic device, the AirCard USB Modem must be handled with care to ensure reliable operation. Follow these guidelines when you use and store your AirCard USB Modem: • Do not apply adhesive labels to the SIM card. This may cause it to jam inside the slot, or prevent it from being inserted properly.

  • Page 21: Modem Is Not Detected After Aircard Watcher Installation Completes

    3. When you are prompted to switch to modem mode, click 4. Wait for Watcher to detect the AirCard USB Modem. 5. If the AirCard USB Modem still is not detected, connect to the Internet using another method and go to www.sierrawireless.com/support...

  • Page 22: Technical Specifications

    Technical specifications Radio frequency and electrical specifications The radio frequency bands that your AirCard USB Modem supports will vary depending on your region and your model. Transmit GSM 1900 (PCS): 1850 – 1910 MHz GSM 1800 (DCS):1710 – 1785 MHz EGSM 900: 880 –...

  • Page 23: Environmental Specifications

    AirCard USB Modem User Guide Environmental specifications Operating temperature 0°C to 35°C (32°F to 95°F), ambient Storage temperature -40°C to +85°C, 96 hours (-40°F to +185°F) Humidity 85%, non-condensing Vibration Random vibration, 10 to 1000 Hz, nominal 6 G RMS in each of 3 mutually perpendicular axes.

  • Page 24: Regulatory And Safety Information

    Data may be delayed, corrupted (that is, have errors), or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not...

  • Page 25: Regulatory Information For North America

    (up to 300 GHz) Caution: The Sierra Wireless USB modem must be 1 cm or more from users during operation, to satisfy FCC / IC RF exposure requirements. The Sierra Wireless USB modem has been tested for compliance with FCC / IC RF exposure limits in the notebook...

  • Page 26: Regulatory Information For Eu Countries

    Regulatory information for EU countries Sierra Wireless hereby declares that the Sierra Wireless USB wireless modem Note: Regulatory infor- conforms to all the essential requirements of Directive 1999/5/EC:...
  • Page 27 AirCard USB Modem User Guide 2131232...

  • Page 28: Index

    Index account, 5 network overview, 5 notebook computer clip, 15 clip, 15 connect to the network, 10 coverage area, 5 profile, 10 electrical specifications, 19 radio frequency specifications, 19 environmental specifications, 20 receive frequencies, 19 extension cable, 15 regulatory information, 21 external memory storage, 5, 11 specifications, 19...
  • Page 29 AirCard USB Modem User Guide 2131232...
  • Page 32 Sierra Wireless AirCard Data Card User Guide 2131233 Rev 5...
  • Page 34 Notice totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in...
  • Page 35 AirCard Data Card User Guide Patents ® This product includes technology licensed from QUALCOMM Manufactured or sold by Sierra Wireless Inc. or its licensees under one or more patents licensed from InterDigital Group. Copyright © 2010 Sierra Wireless. All rights reserved.
  • Page 36 AirCard Data Card features ........
  • Page 37 AirCard Data Card User Guide 2131233...

  • Page 38: Sierra Wireless Aircard Data Card User Guide

    Depending on your computer, the ExpressCard slot is either 34 mm or 54 mm wide. The Sierra Wireless AirCard Data Card will fit in either size slot without needing the ExpressCard-to-PC Card adapter. If the AirCard Data Card is TRU-Install enabled, it already comes with all the required software.
  • Page 39 When you obtain your account, you are given a Subscriber Identity Module (SIM) card containing account information. You must insert the SIM card into the AirCard Data Card before you use it. (Depending on your service provider, the SIM card may already be inserted.) When establishing a connection, your AirCard Data Card uses the fastest available service.

  • Page 40: Aircard Data Card Features

    The AirCard Data Card has detected a 2G network (EDGE, GPRS, GSM) and is ready to connect. Solid Amber The AirCard Data Card is connected to a 2G network and is able to send and receive data. Blinking Blue The AirCard Data Card has detected a 3G network (UMTS, HSPA, HSPA+) and is ready to connect.

  • Page 41: Connection Management Software

    Configure startup and exit actions for Watcher and the AirCard Data Card • Create or modify a connection profile You do not need to run Watcher when you use the AirCard Data Card, but Watcher does provide useful status information. 2131233...

  • Page 42: Launching Watcher (Windows)

    Or, in Watcher: Tools > Software Installation Mode 1. Select 2. Follow the on-screen instructions. Note: Do not remove the AirCard Data Card until the software installation process is complete. To uninstall Watcher: AirCard Watcher > Uninstall AirCard Watcher... 1. Select 2.

  • Page 43: Connecting To The Network

    Once the software is successfully installed and the profile is set up, the AirCard Data Card is ready to use. The first time you insert the AirCard Data Card in the computer, it takes a few seconds for it to locate the network. While the AirCard Data Card is scanning for a network, the Connect button is unavailable.

  • Page 44: Removing The Sim Card

    4. Gently pull the SIM card from the slot until it slides free. Care and maintenance As with any electronic device, the AirCard Data Card must be handled with care to ensure reliable operation. Follow these guidelines when you use and store your AirCard Data Card: •...

  • Page 45: Troubleshooting

    AirCard Data Card (with PC Card adapter) from the laptop If your laptop does not recognize that you have removed the AirCard Data Card with PC Card adapter, you may have to restart your laptop to restore PC Card slot operation.

  • Page 46: Aircard Data Card Is Not Detected After Aircard Watcher Installation

    3. When you are prompted to switch to modem mode, click 4. Wait for Watcher to detect the AirCard Data Card. 5. If the AirCard Data Card still is not detected, connect to the Internet using another method and go to www.sierrawireless.com/support...

  • Page 47: Technical Specifications

    AirCard Data Card User Guide Technical specifications Radio frequency and electrical specifications The radio frequency bands that your AirCard Data Card supports will vary depending on your region and your model. Transmit GSM 1900 (PCS): 1850 – 1910 MHz GSM 1800 (DCS):1710 – 1785 MHz EGSM 900: 880 –...

  • Page 48: Environmental Specifications

    Environmental specifications Operating temperature 0°C to 45°C (32°F to 113°F) Storage temperature -20°C to 85°C (-4°F to 185°F) Humidity 95%, non-condensing Vibration 15 g peak 10 to 2000 Hz (non-operating) Rev 5 Oct.10...

  • Page 49: Regulatory And Safety Information

    Data may be delayed, corrupted (that is, have errors), or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not...

  • Page 50: Regulatory Information For North America

    Regulatory information for North America CAUTION: Unauthorized modifications or changes not expressly approved by Note: Regulatory infor- Sierra Wireless, Inc. could void compliance with regulatory rules, and thereby mation in this section your authority to use this equipment. applies to these models: AirCard 503 The design of the modem complies with U.S.

  • Page 51: Regulatory Information For Eu Countries

    Regulatory information for EU countries Sierra Wireless hereby declares that the modem conforms to all the essential Note: Regulatory infor- requirements of Directive 1999/5/EC: mation in this section...

  • Page 52: Index

    Index receive frequencies, 14 removing SIM card, 11 specifications, 14 Care and maintenance, 11 connect to the network, 10 safety notice, 16 SIM card, removing, 11 ejecting a SIM card, 11 specifications electrical specifications, 14 electrical, 14 environmental specifications, 15 environmental, 15 radio frequency, 14...
  • Page 53 AirCard Data Card User Guide 2131233...

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